Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
185 Valid Reviews
The Skydive Wanaka experience has a total of 188 reviews. There are 185 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 185 valid reviews:
The raw data average (mean) for all the Skydive Wanaka valid reviews is 93.89% and is based on 185 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
92 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 185 valid reviews, the experience has 92 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 92 face-to-face reviews:
The raw data average (mean) for all the Skydive Wanaka face-to-face reviews is 92.07% and is based on 92 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|CHI HO LI||10/10||582 days||46.7||100%|
|nyssa halim||8/10||885 days||11.39||24%|
|Ian Ling||9/10||1191 days||4.81||10%|
|Tina Kueffer||10/10||1319 days||4.56||10%|
|Viki Kent||9/10||1347 days||4.51||10%|
|Maura O'Connell||8/10||1357 days||4.26||9%|
|YEW KIM YONG||8/10||1373 days||4.23||9%|
|Henry Ang||8/10||1403 days||4.18||9%|
|Wynnie Goh||8/10||1465 days||4.06||9%|
|Valentine de Beer||9/10||1561 days||4.09||9%|
|Susanna Daaike||10/10||1570 days||4.07||9%|
|Laura Schratt||9/10||1573 days||4.06||9%|
|Virginia Fradin||10/10||1577 days||4.06||9%|
|Michael L||10/10||1579 days||4.05||9%|
|Verena Konetzhi||7/10||1593 days||3.66||8%|
|ks ks||10/10||1613 days||3.99||9%|
|Steven schoof||1/10||1616 days||2.91||6%|
|Max Seikowsky||9/10||1618 days||3.98||9%|
|Rujing Lu||9/10||1647 days||3.92||8%|
|Matt Lohmeyer||10/10||1647 days||3.92||8%|
|Anais Boileau||10/10||1661 days||3.89||8%|
|Madita and Lisann||9/10||1662 days||3.89||8%|
|Xue Rong Kok||7/10||1678 days||3.51||8%|
|Sivram SD||10/10||1678 days||3.86||8%|
|melissa heng||10/10||1922 days||3.38||7%|
|Andy Jobst||10/10||2043 days||3.14||7%|
|Andreas Liebe||10/10||2301 days||2.64||6%|
|Jana Rutkowski||10/10||2304 days||2.63||6%|
|Jesper Henriksen||8/10||2313 days||2.49||5%|
|Helene Andersen||10/10||2313 days||2.62||6%|
|Sara Berton||9/10||2327 days||2.59||6%|
|Kiernan Matthew||10/10||2345 days||2.55||5%|
|Becky Davis||10/10||2345 days||2.55||5%|
|Natalie Boehm||8/10||2377 days||2.37||5%|
|Audrey Ripoche||9/10||2659 days||1.94||4%|
|Rey Germain||9/10||2659 days||1.94||4%|
|Asmawi Wahab||10/10||2683 days||1.89||4%|
|Sabisch Moritz||10/10||2683 days||1.89||4%|
|Andreas and Christine and Nora Busch||10/10||2772 days||1.72||4%|
|Kasten Madsen||8/10||3057 days||1.1||2%|
|Erik Poirer||9/10||3062 days||1.15||2%|
|R Straathof||8/10||3064 days||1.09||2%|
|Chris Marsh||9/10||3074 days||1.13||2%|
|Roberto Hallblom||7/10||3075 days||1.02||2%|
|Katja Klein||10/10||3122 days||1.03||2%|
|Marc Edwards||10/10||3372 days||0.54||1%|
|Sam papworth||10/10||3382 days||0.52||1%|
|Danny Connor||10/10||3382 days||0.52||1%|
|Craig Hathaway||10/10||3382 days||0.52||1%|
|Sarah James||9/10||3382 days||0.52||1%|
|Shoko Watanabe||9/10||3382 days||0.52||1%|
|Nick Foster||9/10||3396 days||0.5||1%|
|Christine Gschwandtl||10/10||3405 days||0.48||1%|
|Adam Duus-Boolsen||8/10||3406 days||0.45||1%|
|Michael Long||10/10||3407 days||0.48||1%|
|Laurent Michon||8/10||3412 days||0.44||1%|
|Manuela Manns||9/10||3427 days||0.44||1%|
|Ann Michle||9/10||3699 days||0.0||0%|
|Kaddi & Grego||9/10||3780 days||0.0||0%|
|emily walters||10/10||3807 days||0.0||0%|
|Omar Frenchy||9/10||3816 days||0.0||0%|
|Conor Coyle||8/10||3824 days||0.0||0%|
|Grainne Ahern||3/10||3838 days||0.0||0%|
|Sanne Bouw||10/10||3869 days||0.0||0%|
|phil harter||10/10||3991 days||0.0||0%|
|Manuel M||10/10||4022 days||0.0||0%|
|Tracy McKenzie||10/10||4022 days||0.0||0%|
|Chris S||9/10||4052 days||0.0||0%|
|Nicole Weckert||10/10||4052 days||0.0||0%|
|scott waldron||10/10||4083 days||0.0||0%|
|Robyn Stevens||10/10||4083 days||0.0||0%|
|Jamie R||10/10||4113 days||0.0||0%|
|sarlene sarlene||10/10||4113 days||0.0||0%|
|madelene hjort||10/10||4113 days||0.0||0%|
|Christophe Delacourt||10/10||4117 days||0.0||0%|
|melony Stieben||10/10||4136 days||0.0||0%|
|peter barrett||10/10||4146 days||0.0||0%|
|Neeltje Bongers||10/10||4154 days||0.0||0%|
|Dustin Williams||10/10||4154 days||0.0||0%|
|Abigail Mullins||10/10||4169 days||0.0||0%|
|Marlene Sander||9/10||4189 days||0.0||0%|
|matt snell||10/10||4194 days||0.0||0%|
|Sascha Bucher||10/10||4211 days||0.0||0%|
|saskia Seidel||10/10||4211 days||0.0||0%|
|densie clarke||10/10||4238 days||0.0||0%|
|Ruben Ott||10/10||4238 days||0.0||0%|
|Victoria Thomson||10/10||4238 days||0.0||0%|
|Eleanor Edwards||10/10||4275 days||0.0||0%|
|Louise Harris||10/10||4275 days||0.0||0%|
|Hannah Logan||10/10||4275 days||0.0||0%|
|Gaurav M||10/10||4276 days||0.0||0%|
|Rebekah Holbrook||9/10||4541 days||0.0||0%|
|Lyn Saxon||10/10||4598 days||0.0||0%|
|Wendy Williams||9/10||4605 days||0.0||0%|
|Ian Coldrake||10/10||4680 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 124 days. However the Skydive Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Wanaka experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.