Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cust Domain.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Cust Domain

Valid Reviews

20 Valid Reviews

The Cust Domain experience has a total of 20 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 20 valid reviews:

Rating Count Percentage
10/10 15
75%
9/10 1
5%
8/10 1
5%
7/10 2
10%
6/10 0
0%
5/10 1
5%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

93.00% Average

The raw data average (mean) for all the Cust Domain valid reviews is 93.00% and is based on 20 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

96.18%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jan Filipcik 10/10 58 days 99.47 100%
Lua 10/10 120 days 97.72 98%
Elizabeth 10/10 120 days 97.72 98%
Sita 10/10 120 days 97.72 98%
Lisa 10/10 150 days 96.43 97%
Mel 10/10 211 days 92.95 93%
Michael K. 10/10 334 days 82.32 81%
Babyinplug 8/10 454 days 63.97 61%
Niki 10/10 454 days 67.34 64%
Brian Palmer 10/10 454 days 67.34 64%
Martin 10/10 485 days 62.73 59%
Daniel P 10/10 485 days 62.73 59%
Boa 5/10 607 days 34.62 28%
Rachel 10/10 638 days 38.09 32%
Loic Morvan 9/10 699 days 29.85 23%
Christina 7/10 729 days 23.87 16%
John Griffith 10/10 788 days 19.93 12%
Mick Havill 7/10 824 days 15.14 6%
Jon Harris 10/10 855 days 14.13 5%
Jozef Pinkerton 10/10 930 days 9.31 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Cust Domain does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

96%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.