Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lumsden Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lumsden Information Centre

Valid Reviews

72 Valid Reviews

The Lumsden Information Centre experience has a total of 76 reviews. There are 72 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 72 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 72 valid reviews:

Rating Count Percentage
10/10 40
56%
9/10 18
25%
8/10 6
8%
7/10 5
7%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 2
3%

90.69% Average

The raw data average (mean) for all the Lumsden Information Centre valid reviews is 90.69% and is based on 72 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

94.04%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Sandy 10/10 36 days 99.79 100%
Kate in NZ 10/10 36 days 99.79 100%
Ricardo 10/10 158 days 96.04 96%
Marianna 10/10 187 days 94.46 94%
Jane Lawrence 9/10 187 days 94.46 94%
Linda 8/10 187 days 89.74 90%
Lee 10/10 218 days 92.47 92%
Dan 10/10 218 days 92.47 92%
Katie 9/10 249 days 90.18 90%
GM 7/10 249 days 82.06 82%
Devin 10/10 279 days 87.67 87%
Anni Heltti 10/10 301 days true 85.64 85%
Javier.G 10/10 310 days 84.77 84%
Tania Baird 9/10 340 days 81.68 81%
Keith & Kay Finlayson 10/10 371 days 78.19 77%
braddo 10/10 371 days 78.19 77%
Meri 10/10 402 days 74.39 74%
Jhade 10/10 402 days 74.39 74%
Felix 10/10 493 days 61.49 60%
OA 10/10 524 days 56.49 55%
Kathryn Torkington 1/10 524 days 41.24 39%
Brice 7/10 524 days 51.41 50%
QueeenBeee 10/10 552 days 51.72 50%
Megan Belanger 10/10 552 days 51.72 50%
Franz 10/10 583 days 46.54 45%
Inna 10/10 583 days 46.54 45%
Ashton 9/10 583 days 46.54 45%
Boris Clémençon 10/10 583 days 46.54 45%
JT 10/10 583 days 46.54 45%
Phil 10/10 614 days 41.66 39%
Marilli 10/10 614 days 41.66 39%
Thatdudejosh 10/10 644 days 37.23 35%
Indy 10/10 644 days 37.23 35%
Karo 10/10 644 days 37.23 35%
Jonas R. 10/10 675 days 32.95 30%
Joseph 8/10 797 days 18.12 15%
Florian 10/10 858 days 13.9 11%
Sarah 8/10 858 days 13.21 10%
Jayling 10/10 889 days 11.72 8%
Laura 9/10 916 days 10.08 7%
Clobby 8/10 917 days 9.52 6%
Katharina Pisarew 9/10 923 days true 9.69 6%
Luis Vigil Vidal 10/10 931 days true 9.26 6%
Dennis Hesse 10/10 935 days 9.06 5%
Tori De 1/10 948 days 6.15 2%
Marketa Weisserová 10/10 961 days 7.85 4%
Yanzhi Cheng 10/10 1023 days 5.82 2%
Joe Trigg 9/10 1027 days 5.73 2%
Jenny Jaye 10/10 1043 days 5.43 2%
Victoria Smith 10/10 1094 days 5.0 1%
Poppy Ritchie 10/10 1123 days 4.95 1%
Judy Aspinall 9/10 1208 days 4.78 1%
Rosanna Leeming 7/10 1269 days 4.24 0%
Matt Downey 7/10 1280 days 4.22 0%
Frankie Winsor 9/10 1296 days 4.61 1%
Lisa Al Agam 10/10 1308 days 4.58 1%
Thomas Jan Geelen 6/10 1322 days 3.78 0%
Audrey Zarlenga 10/10 1353 days 4.5 1%
Theo Mallais 10/10 1395 days 4.41 1%
Puneet Mishra 10/10 1398 days 4.41 1%
Derek Drost 7/10 1409 days 3.99 0%
Simon Liehout 9/10 1434 days 4.34 1%
Debbie 9/10 1434 days 4.34 1%
Philippa Buchanan 9/10 1490 days 4.23 0%
Rita Ashby 8/10 1526 days 3.95 0%
Connie Hopper 9/10 1569 days 4.07 0%
Tatiana Rochereau 9/10 1578 days 4.05 0%
Andre Evers 9/10 1581 days 4.05 0%
David Elliott 8/10 1587 days 3.84 0%
Goldfinger 9/10 1618 days 3.98 0%
Bernadette Arnet 9/10 1625 days 3.96 0%
Zdenda Barvinek 9/10 1671 days 3.87 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lumsden Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

94%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.