Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Go Orange.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
97 Valid Reviews
The Go Orange experience has a total of 98 reviews. There are 97 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 97 valid reviews:
The raw data average (mean) for all the Go Orange valid reviews is 82.58% and is based on 97 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
81 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 97 valid reviews, the experience has 81 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 81 face-to-face reviews:
The raw data average (mean) for all the Go Orange face-to-face reviews is 85.68% and is based on 81 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Adrian Macdonald||9/10||222 days||92.19||100%|
|Vicki Hoskinson||10/10||406 days||73.88||80%|
|Hang Tran||1/10||434 days||51.21||54%|
|San Thompson||1/10||649 days||26.66||27%|
|Derek Green||9/10||771 days||21.63||22%|
|Jared Cordner||8/10||1111 days||4.72||3%|
|Nigel Mead||10/10||1136 days||4.92||3%|
|Nazlinda Md Nasir||10/10||1136 days||4.92||3%|
|Philip Busd||9/10||1141 days||4.91||3%|
|Felicity Hughes||10/10||1176 days||4.84||3%|
|Sandra Marangi||4/10||1185 days||3.81||2%|
|Max Mueller||10/10||1210 days||4.77||3%|
|Barbara Knops||10/10||1214 days||4.77||3%|
|Jasmine Rogers||4/10||1228 days||3.74||2%|
|Olde Vogel||8/10||1228 days||4.5||2%|
|Connor Hormell||10/10||1229 days||4.74||3%|
|Karlee Hormell||8/10||1230 days||4.5||2%|
|Petr Jesko||7/10||1231 days||4.31||2%|
|Sandra Piechoua||9/10||1231 days||4.73||3%|
|Joni Vihakara||9/10||1232 days||4.73||3%|
|Megan Jurgensmeyer||10/10||1263 days||4.67||3%|
|Timothy Delaney||8/10||1430 days||4.13||2%|
|Jorg Muller||10/10||1468 days||4.27||2%|
|Olivier Reculeau||10/10||1472 days||4.26||2%|
|Coralie Dhenin||4/10||1473 days||3.37||1%|
|Anja Rakers||9/10||1474 days||4.26||2%|
|Valentine de Beer||9/10||1475 days||4.26||2%|
|Floriane Desnoyer||9/10||1483 days||4.24||2%|
|Renoit Besnard||8/10||1486 days||4.02||2%|
|Jaime Alarma Olmos||10/10||1488 days||4.23||2%|
|Derick Trotter||8/10||1492 days||4.01||2%|
|Dennis Springer||8/10||1494 days||4.01||2%|
|Laura Mahdavian||10/10||1497 days||4.21||2%|
|Alexander Mattea||7/10||1498 days||3.83||2%|
|S Black||8/10||1501 days||4.0||2%|
|Gae Saevane||8/10||1501 days||4.0||2%|
|Joe Rogers||8/10||1505 days||3.99||2%|
|Gerardo Furtado||10/10||1518 days||4.17||2%|
|Melanie Kronbichler||8/10||1531 days||3.94||2%|
|Lucile Souday||8/10||1539 days||3.92||2%|
|Franziska Hohmann||9/10||1544 days||4.12||2%|
|Ian Hortop||10/10||1545 days||4.12||2%|
|Rachael and Nik||7/10||1545 days||3.75||2%|
|Laura Sturm||10/10||1585 days||4.04||2%|
|Xue Rong Kok||10/10||1592 days||4.03||2%|
|Frans Diebrink||9/10||1592 days||4.03||2%|
|Annika Funk||8/10||1892 days||3.27||1%|
|Ivan Dimitrov||9/10||1915 days||3.4||1%|
|Cora and Franzi||10/10||1948 days||3.33||1%|
|Karolina Gren||7/10||2201 days||2.58||0%|
|Maria-Julia Frilaj||8/10||2209 days||2.68||0%|
|Pavel Jarolimek||8/10||2209 days||2.68||0%|
|Lilli Erni||10/10||2210 days||2.82||1%|
|Manuel Bleiker||9/10||2210 days||2.82||1%|
|Marie Toulemonde||5/10||2211 days||2.28||0%|
|Annika Marz||10/10||2224 days||2.79||1%|
|Julian Zeissler||9/10||2224 days||2.79||1%|
|Claudia Bauch||9/10||2230 days||2.78||1%|
|thibaut vernelle||9/10||2230 days||2.78||1%|
|Andrea Morello||8/10||2234 days||2.63||0%|
|Vera Kreipe||8/10||2237 days||2.63||0%|
|Kathrin Deichmann||8/10||2237 days||2.63||0%|
|Carolin Kettler||9/10||2246 days||2.75||1%|
|Matusala Habtemariam||9/10||2256 days||2.73||0%|
|Francisco Pablo Miguel||7/10||2257 days||2.48||0%|
|Julien de la lande||9/10||2273 days||2.69||0%|
|Aude Moulin||9/10||2273 days||2.69||0%|
|Emmanuelle Brevier||7/10||2280 days||2.44||0%|
|Jean Batiste Le meur||8/10||2280 days||2.55||0%|
|Doran Swartz||9/10||2281 days||2.68||0%|
|Sapir Lifshitz||8/10||2281 days||2.55||0%|
|Maya Barad||8/10||2281 days||2.55||0%|
|Nora Zeitz||10/10||2290 days||2.66||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Go Orange experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 63 days. However the Go Orange experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Go Orange experience has been adjusted for 38 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.