NZ Discount Car Rentals Limited

Reviews

Paul Bradfield's avatar

Paul Bradfield

Ranking: 1/10

Discount car rentals, just don't use them.
Right from the start I felt uncomfortable with the arrogance of the hirer, the car had many failings, lots of things did not work, & when I returned it, the same person who hired it to us said; there is a chip on the windscreen thats going to cost you $100. I felt taken back by his attitude. The chip was right where I fixed the GPS to the windscreen when I hired the car, he said at the time of hire, that there are chips, some repaired some not. However he denies having that conversation, & says he would not let a car go out with a chip. That is just not true. The whole experience from start to finish was awful. The car was to be similar to a Toyota Yaris, but was only a small Mazda.I would never use your company again because you use Discount car rentals.

Reviewed 12 months ago

Trevor S's avatar

Trevor S

Ranking: 10/10

Had a great experience with a rental SUV from Christchurch to Auckland!

Reviewed about 1 year ago

Ian's avatar

Ian

Ranking: 10/10

Jo and her team run a great operation. We had a 6-day $0 rental to return a car from Christchurch to Auckland (now there's ideal in itself!). Along the way we decided to keep the car for another week. One phone call, done & done. Super-easy, fast, very competitive pricing. I hadn't read these reviews before but I'm not surprised by all the 10/10 ratings. I'll be back!

Reviewed over 1 year ago

Kerry's avatar

Kerry

Ranking: 10/10

Always excellent, fast service. Lovely friendly & helpful team from pick up throughout.
Last week I was blown away by their efforts to get me to an important engagement in time, definitely above and beyond. Thank you to Jo and the team. I'm a very happy repeat customer.

Reviewed almost 2 years ago

Alison's avatar

Alison

Ranking: 10/10

From online booking to the vehicle supplied this was a great experience. The price was extremely competitive, the car well presented and maintained and the staff friendly and helpful. We booked online, a seamless and easy process. We then extended our rental period, prior to pick up and this was also easy. We will use this company again without hesitation

Reviewed almost 2 years ago

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Kim Smith's avatar

Kim Smith

Australia

Ranking: 10/10

We couldn’t recommend NZ Discount Car Rentals highly enough.

After reading some of the astoundingly poor reviews about the “Big Boy” hire companies on this site I decided to go with NZ Discount Car Rentals as they were reasonably priced, and more importantly, were given a very good ranking. And boy were we please we did. The staff were very welcoming and helpful, the hire car was near new, immaculate and did not give us any trouble, it went like a dream. The staff were also extremely accommodating, picking us up from a nearby hotel and then dropping us of at the airport after our stay in NZ.

I would be extremely happy to recommend NZ Discount Car Rentals to anyone, in fact I wish more companies were like this one. They delivered exactly what they said they would.

Reviewed over 2 years ago

Graeme Farmer's avatar

Graeme Farmer

Australia

Ranking: 10/10

You cannot beat this company for car rentals in New Zealand. All the team are great but Jo Bolton is the jewel in the crown. She waves her magic wand and any and all difficulties just disappear. Best value, perfect service all round.

Reviewed over 3 years ago and experienced in January 2016

Mark Ma's avatar

Mark Ma

New Zealand

Ranking: 10/10

They made the whole process as easy as possible. The reception is on site close to the airport, which eased the transaction. The car was clean and unproblematic.

Reviewed over 3 years ago

Lixia Ren's avatar

Lixia Ren

New Zealand

Ranking: 10/10

Highly recommend NZ Discount Car Rentals. The price is so cheap, nearly as half as other big companies. To my surprise, the car is clean and in good condition. The customer service is also excellent.They are pretty nice and patient. Happy experience!

Reviewed over 3 years ago and experienced in May 2016

Elaine Yang's avatar

Elaine Yang

New Zealand

Ranking: 10/10

perfect customer services, perfect cars, perfect rental experience.

Reviewed over 3 years ago

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Gerbrand Smidt's avatar

Gerbrand Smidt

Netherlands

Ranking: 10/10

I had no issues with the car (Toyota Passo) or rental company.

Reviewed over 3 years ago and experienced in March 2016

Ray Freeman's avatar

Ray Freeman

United Kingdom

Ranking: 10/10

I hired a car from NZDCR, 2/02/2016 until the 20/03/206. I have used them five years running so far, always for seven or more weeks. Always very pleased with the cars, the price, and the service I get from Jo and her team, nothing is too much trouble for them. They can't be beaten on price I can assure you, believe me as I have tried all of them in the past. I drove 4500 kms and the car, a Toyota OPA, was excellent and no trouble at all, didn't use a drop of oil or water. I would highly recommend them to anyone.

Reviewed almost 4 years ago

Alan Casey's avatar

Alan Casey

New Zealand

Ranking: 10/10

They say that the people make an organisation, and I know that to be true as I work in the field. The Manager of NZDCR is THE BEST that I have EVER encountered ANYWHERE in ANY hire car firm IN THE WORLD. Other businesses should look to Jo to understand how you deal with customers that are having problems unrelated to their car hire. We will be moving to the UK soon and I only wish that I could take Jo with me to get her to handle our hire car in London. Sadly, it won't happen.
Oh, and we hired a car. Sometimes when you hire a discount car, there's a nagging doubt about what you're going to get. We've loved the Vitz that we've had. Runs like a dream, carries half a barn of luggage, and runs on the smell of an oily rag.
My only wish is that I could leave this review as a video referral so you can see how genuine it is. Use NZ Discount Car Rentals.

Reviewed over 4 years ago

John Calder's avatar

John Calder

Canada

Ranking: 10/10

This is a great little gem of a company. The rates are half what the big names charge. The car was superb, and ran like new despite being 9 years old. Staff are friendly, efficient, and patient with us foreigners. We will be back when we need a car again.

Reviewed over 4 years ago

Mike's avatar

Mike

United States

Ranking: 10/10

I've been in NZ for over six months and Jo and her team took care of any issues promptly and courteously. The cars are always clean when you pick them up and you can count on a reliable experience. We had to use a different company on the west coast because NZDCR didn't have an office there. The other guys didn't care for their cars or there customers. When we had an issue and called, nothing happened. Jo and her team are exactly opposite dedicated to their customer's satisfaction. If you think the prices and service are too good to be true, they are not at NZDCR. If you don't mind a used car that is clean, reliable, MUCH less expensive and backed by great service, call Jo and NZDCR!

Reviewed almost 5 years ago

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

Derek's avatar

Derek

Australia

Ranking: 8/10

Very well organised and friendly staff. Emails were always responded to promptly when booking
I am not good at remembering names but from the Welsh lady who answered the phone when we arrived to the guys in the office who collected and dropped us off and helped load and unload the baggage, I was very impressed with the service. The car was perfect for our needs. Would recommend if starting adn finishing in Auckland. Thank you!

Reviewed almost 5 years ago

Greg Ross's avatar

Greg Ross

Australia

Ranking: 9/10

As most travellers know, rental cars are often horrendously expensive, before going on our two week trip to New Zealand in February 2015, I checked on the internet for quotes. The usual big names had plenty of choice of vehicles, but the charges were astronomical – 12 days with no excess insurance was going to cost anywhere from NZ$1,000 - $1,500 even in a small car. By the way, rental car companies don’t have insurance, they usually carry their own. Seasoned travellers know to do a ‘No Excess’ package – usually about $15.00 per day, otherwise you’ll probably see an extra $500- $1,000+ (or even worse - there are hideous tales!) suddenly come off your credit card a week after you get home, for ‘damage.’ New Zealand rental companies even have a clause specifying under body damage! This could possibly include stone chips from the multitude of road works! Not as silly as it sounds, even on suburban streets, Kiwi road builders use coarse blue metal gravel and they don’t bother sweeping it up when they go home at night, so beware! NZ drives on the left, as per Australia, Japan and the UK.

We got an excellent deal from a small rental company called NZ Discount Car Rentals www.nzdcr.co.nz They offer three to six year old cars, often Japanese imports, for very reasonable rates. We hired something called a Nissan Note? I’d never heard of the model either! It was about four years old, with 83,000kms on the clock, a few scratches on it, auto, air conditioned, economical and perfect for two people. All up, the cost was $577.00AUS for 12 days, unlimited mileage, transfers to and from the airport and the all-important ‘No Excess.’
They don’t actually have a ‘shop front’ at the airport terminal, but arrange for you to be picked up from your flight and drop you back to the airport, from their depot a couple of kilometres away.

Reviewed almost 5 years ago

Robert Warner's avatar

Robert Warner

United States

Ranking: 10/10

We had excellent service from New Zealand Discount Car Rentals, and they saved us about 20-25% over major rental agencies. We rented cars through them for weeks 1 and 7 of our trip, and were in an RV the rest of the time.

Granted, their cars have a few miles on them, but they're well-maintained. No problems with either car.

They are not far from the airport, and have prompt pickup and dropoff service. They even took us to where we needed to pick up our RV for the second leg of our visit.

My wife lost her cellphone during the trip, and left Jo's card from NZDCR. Jo was most helpful in assisting with the communication regarding the return of the phone when it was found.

We will visit New Zealand again, and we will be contacting NZDCR for our car.

Reviewed almost 5 years ago

Huei Lai's avatar

Huei Lai

Brazil

Ranking: 10/10

I chose NZDCR because they had a very good price and options and mostly because, from start, they had a very good customer service: helpful and quick responses.
Unfortunately due to changes in my plans, I was not able to rent a car from them. Even then, their customer services continue to impress. They cancelled my booking and refunded me very promptly.
I’ll definitely consider them next time I’m in NZ.

Reviewed about 5 years ago

Dean Rooke's avatar

Dean Rooke

United States

Ranking: 10/10

Absolutely recommend NZ Discount Car Rentals. Jo Bolton made the experience so easy from making the reservations to after hours pickup and drop off. We hired the 8 seater People Mover. It was the perfect van for our trip... very comfortable and easy to drive. I look forward to using you guys again next time I'm home.
Thanks,
Dean.

Reviewed over 5 years ago

Shelley DAVIE's avatar

Shelley DAVIE

Australia

Ranking: 10/10

Don't go anywhere else! These guys really know the meaning of customer service. Nothing is too much trouble for this team. Communication is easy and emails are always responded to in a timely manner. On top of this the pricing is exceptional and the cars are always nice and clean and well maintained.
We have used these guys a couple of times now and there is no way we would go anywhere else.
Thanks again Jo and the team. Keep up the good work and we will see you next time we go over the ditch.
Kevin and Shelley

Reviewed over 5 years ago

peter hicks's avatar

peter hicks

Australia

Ranking: 9/10

The service was exemplary - from our arrival and our baggage put into the rental car. Everything clearly explained, excellent car, excellent value and all the same at our return. Could not recommend them highly enough

Reviewed over 5 years ago

aussieastrogirl's avatar

aussieastrogirl

Australia

Ranking: 10/10

Easy hire and info before arrival. Pick up and drop off at the airport or airport hotel. Friendly service. We had a MPV for 6 which was easy to drive and a good car. My travel insurance covered the excess. No problems. The car wasn't new but it was reliable and economical.

Would use them again.

Reviewed over 6 years ago

panda33's avatar

panda33

New Zealand

Ranking: 10/10

I fly up and down from New Plymouth to Auckland once a month and have used this company for a couple of years Jo and the team run a very efficient friendly service with clean reliable cars.Thanks Guys see you next month! Amanda

Reviewed over 6 years ago and experienced in January 2013

Sara Lynam's avatar

Sara Lynam

United Kingdom

Ranking: 10/10

Amazing!!! Brilliantly affordable, gorgeous little run around car made my trip back home in August just perfect! I would 100% recommend NZDCR to ANYONE! Next time I'm back I will be using you lovely people again. So easy to collect from Auckland airport after hours, and drop off as well!! I can't say enough about how much I enjoyed my experience with NZDCR. Thank you!!

Reviewed over 6 years ago

Noel Bartley's avatar

Noel Bartley

Cook Islands

Ranking: 10/10

These guys give great service at a real competitive rate. I often travel to Auckland from the Cook Islands and during the past year or so have rented their cars several times. They are a friendly team who seem to go the extra distance to cover my needs. Highly recommended if you're looking for value for money!

Reviewed over 6 years ago and experienced in June 2013

Franklin Wu's avatar

Franklin Wu

China

Ranking: 10/10

Looked online for months trying to find a good and realiable car rental company in New Zealand, most of them have good pre-sales service and fast response, Jo and NZ Discount Car Rentals stand out from the crowd! The personal touch and understanding in a customer's needs is really awesome in today's business environment. They are a small family business works hard to keep their customer happy! I will experience their cars in August for one of the most important holiday so far in my family, and I will come back and advice if it went well then. So far 120% happy and confident that it will be spotless. Thanks NZDCR, thanks Jo.

Reviewed over 6 years ago

Phillip Johnson's avatar

Phillip Johnson

New Zealand

Ranking: 10/10

have been using these guys for a while now and they are the best I have come across. Jo and her team are always friendly and helpful and nothing is ever a problem.
Would recommend them to all.

Reviewed over 6 years ago

Neill O'REILLY's avatar

Neill O'REILLY

New Zealand

Ranking: 10/10

Outstanding service, great value for money for the cars, very helpful. Would recommend them 100%

Reviewed over 6 years ago

Ken Leaming's avatar

Ken Leaming

Australia

Ranking: 10/10

I have rented vehicles from NZ Discount Car Rentals Limited for the last eight years and have never had a problem. I have always found their staff and management to be friendly, supportive and accommodating to their clients needs. Their pricing is very competitive....Why would I want to go anywhere else.

Reviewed almost 7 years ago and experienced in January 2013

Glynne Suckling's avatar

Glynne Suckling

New Zealand

Ranking: 10/10

We travel to Auckland every few months and we have been renting our vehicles from NZ Discount Car Rentals for the last 2-3 years. Their cars have consistently been clean, polished and in good condition. And I can't say enough about the service - we could choose from a number of other car rental agents, but we don't because Jo and her team really look after us. So if you are looking to rent good quality cars at very good prices, and receive great service on top, then I recommend you look them up.

Reviewed almost 7 years ago

Melijuampi's avatar

Melijuampi

Ranking: 10/10

Good cars, great deals and fantastic service !!!! I was lucky enough to find this little gem of a company midway through last year and now I travel to NZ once a month I wouldn't use any other.

Reviewed almost 7 years ago

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

Dennis Hogan's avatar

Dennis Hogan

Cook Islands

Ranking: 10/10

The guys at NZ Discount Car Rentals go the extra mile to ensure complete satisfaction. My wife and I have always rented from them when visiting NZ. The vehicles have been in great condition and you can't beat their very competitive rates. Airport pickup and drop off are a breeze and never a problem. I highly recommend them.

Reviewed almost 7 years ago

Angela Caldin's avatar

Angela Caldin

United Kingdom

Ranking: 10/10

NZ Discount Car Rentals is quite simply the best car rental firm in Auckland and in my opinion you'd be crazy to go anywhere else. Jo and her team are unfailingly pleasant and helpful and bend over backwards to meet your needs. They have a wide range of vehicles, including the low budget ones that we like, and will come and meet you at the airport and drop you off on your return. If it's personal service that you want, combined with a great price, then look no further than NZDCR.

Reviewed almost 7 years ago

Diane8's avatar

Diane8

Ranking: 10/10

On our regular trips home to NZ we always use NZ Discount Car Rentals and enjoy the experience, thanks to the personal touch of manager Jo. Their best priced vehicles, although not new, are well maintained and have given us great, trouble free driving. A simple shuttle service provides 24/7 pick-up close to Auckland Airport, complementing the best car rental experience we have ever had. We will continue to sing their praises to all.

Reviewed almost 7 years ago and experienced in January 2013

Mandy Herron's avatar

Mandy Herron

New Zealand

Ranking: 10/10

I would highly recommend Jo and her team at NZ Discount Car Rentals. We use them for all of our car rental needs when in Auckland. They are friendly, helpful, reliable and have gone the extra mile on many occasions for us to ensure we have what we need. We are always changing our bookings and their flexibility has been amazing! The price can't be beaten either which is always good. Until we discovered NZDCR we used various different rental companies where we were overcharged and did not feel like valued customers. We would never change now - NZDCR are excellent value for money and the experience is always positive.

Reviewed almost 7 years ago and experienced in January 2013

kelvin_P's avatar

kelvin_P

Ranking: 10/10

We always rent from NZDCR when we are going through Auckland. They are the best value around, and they arrange things so well that it is in fact more convenient than renting from one of the more larger companies located in the airport, and sooo much better value! The NZDCR team are more helpful and accomodating than those from any business I have dealt with in the past!

Reviewed almost 7 years ago and experienced in January 2013

Elaine Vreeling's avatar

Elaine Vreeling

New Zealand

Ranking: 10/10

Friendly staff that will always go out of their way to accommodate your needs. Will always be our No.1 car rental option when in Auckland (which is frequently). They do get very busy over the holiday periods, as you can understand, so make sure you book early.

Reviewed almost 7 years ago and experienced in January 2013

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!