Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Paremata.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Paremata

Valid Reviews

40 Valid Reviews

The Paremata experience has a total of 40 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 40 valid reviews:

Rating Count Percentage
10/10 9
23%
9/10 8
20%
8/10 10
25%
7/10 8
20%
6/10 4
10%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

81.75% Average

The raw data average (mean) for all the Paremata valid reviews is 81.75% and is based on 40 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 40 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 2
22%
9/10 2
22%
8/10 1
11%
7/10 2
22%
6/10 2
22%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.00% Average

The raw data average (mean) for all the Paremata face-to-face reviews is 80.00% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

79.11%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Katharina Müller 5/10 131 days 78.8 90%
Richard & Chris, UK 7/10 191 days 85.74 98%
angelika19 9/10 283 days 87.31 100%
Julianne McKie 8/10 283 days 82.94 95%
Tills 7/10 283 days 79.45 91%
Andy and Julia 10/10 465 days 65.74 75%
Pedro 10/10 497 days 60.86 69%
Brian Palmer 7/10 556 days 46.44 52%
Haru Ito 8/10 875 days 12.04 12%
Geoff Steele 10/10 1042 days 5.45 4%
Michael Smith 7/10 1045 days 4.91 3%
Lucie B 8/10 1182 days 4.59 3%
Andy Bond 6/10 1265 days 3.87 2%
Jos Tolboom 9/10 1281 days 4.64 3%
Daniel Baeyens 9/10 1286 days 4.63 3%
David Coyle 10/10 1306 days 4.59 3%
S Webb 10/10 1319 days 4.56 3%
Mr and Mrs B 8/10 1352 days 4.27 3%
Eva Rodrigues Lima 6/10 1576 days 3.37 1%
Jon Puttick 10/10 1578 days 4.05 2%
Ben Blackwell 10/10 1587 days 4.04 2%
Klaus Reuther 9/10 1591 days 4.03 2%
Debbie 8/10 1620 days 3.77 2%
Jo Batt 8/10 1687 days 3.65 2%
Megan 10/10 1951 days true 3.32 1%
Nyla and Alan Ramsay 9/10 1957 days 3.31 1%
Melvin Spear 9/10 1971 days 3.29 1%
Wilma Senior 7/10 2016 days 2.91 1%
Manuela 9/10 2044 days true 3.14 1%
bzh974 8/10 2047 days 2.98 1%
Lee Whitley 8/10 2231 days 2.64 1%
Justin globalgauthiers.blogspot.com 7/10 2292 days 2.42 0%
Denisa Mecikova 8/10 2297 days true 2.52 0%
Steffen 7/10 2321 days true 2.37 0%
Manuel Bach 6/10 2342 days true 2.12 0%
Frederic Gazzarin 7/10 2347 days true 2.32 0%
Patricia Gazzarin 9/10 2347 days true 2.55 1%
Alex Sheldon 10/10 2348 days true 2.55 1%
Debora Grusler 6/10 2352 days true 2.11 0%
Johannes J 8/10 2504 days 2.13 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Paremata does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

79%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.