Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Travel NZ Motorhomes.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
121 Valid Reviews
The Travel NZ Motorhomes experience has a total of 121 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 121 valid reviews:
The raw data average (mean) for all the Travel NZ Motorhomes valid reviews is 92.48% and is based on 121 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 121 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
The raw data average (mean) for all the Travel NZ Motorhomes face-to-face reviews is 77.50% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Bill Hayes||10/10||33 days||99.83||100%|
|Matthias Sozzi||10/10||62 days||99.39||100%|
|Rob from Suffolk, UK||9/10||63 days||99.37||100%|
|Nathalie & Andy||10/10||94 days||98.6||99%|
|Mike Russell||10/10||94 days||98.6||99%|
|Vikki O'Sullivan||10/10||94 days||98.6||99%|
|James Ryan||8/10||94 days||93.67||94%|
|Adrian Baer||10/10||124 days||97.56||98%|
|Max Stevens||10/10||125 days||97.52||98%|
|Angela Hains||10/10||154 days||96.24||96%|
|Helen S||10/10||155 days||96.19||96%|
|Tanya Bottomley||10/10||155 days||96.19||96%|
|wendy legge||10/10||215 days||92.68||93%|
|lucy Ashenden||10/10||369 days||78.42||79%|
|Del C||10/10||428 days||70.97||71%|
|Hedde Ringel||9/10||428 days||70.97||71%|
|Daphne Johnston||10/10||489 days||62.11||62%|
|Salla Vainio||10/10||490 days||61.95||62%|
|Nikki de Coninck||10/10||490 days||61.95||62%|
|Pete Welply||10/10||520 days||57.15||57%|
|Joe Harney||10/10||580 days||47.03||47%|
|Roger Bayliss||10/10||703 days||29.35||29%|
|Amanda Cleghorn||9/10||734 days||25.65||26%|
|John and Jan Loxley||9/10||734 days||25.65||26%|
|Keith and Jan||10/10||765 days||22.26||22%|
|Bonnie Murphy||9/10||792 days||19.55||20%|
|H Phillips||10/10||793 days||19.45||19%|
|Glyn Jones||10/10||793 days||19.45||19%|
|john dunn||1/10||854 days||10.37||10%|
|Aruna Narandran||9/10||855 days||14.13||14%|
|Mat Frei||10/10||855 days||14.13||14%|
|Jeff Carmody||10/10||884 days||12.05||12%|
|Louis DeMais||10/10||915 days||10.13||10%|
|Leslie Lindeman||4/10||1463 days||3.38||3%|
|Eva Rodriguez||2/10||1494 days||3.16||3%|
|Abby Hall||10/10||1554 days||4.1||4%|
|Jiri Lucius||10/10||1585 days||4.04||4%|
|Adrian Sant||10/10||1860 days||3.5||4%|
|Joe Harney||10/10||2041 days||3.15||3%|
|Phil D||10/10||2195 days||2.85||3%|
|Camilla Suche||10/10||2195 days||2.85||3%|
|Marielle Stuij||10/10||2195 days||2.85||3%|
|Denise Ewbank||8/10||2241 days||2.62||3%|
|Tobias Rischer||9/10||2254 days||2.73||3%|
|Nicole O||9/10||2285 days||2.67||3%|
|Karen Bailey||10/10||2285 days||2.67||3%|
|Rhonda Marsden||9/10||2285 days||2.67||3%|
|Garry Blower||10/10||2316 days||2.61||3%|
|Joakim Ryman||10/10||2316 days||2.61||3%|
|richard edgerton||7/10||2560 days||1.94||2%|
|Nico Saunders||9/10||2591 days||2.07||2%|
|armelle gaurier||9/10||2619 days||2.02||2%|
|Alan Jenkins||9/10||2619 days||2.02||2%|
|Bruce Marshall||10/10||2650 days||1.96||2%|
|Marcel and Gerrie Jonkman||9/10||2650 days||1.96||2%|
|John McMahon||10/10||2650 days||1.96||2%|
|Jen Sweeting||8/10||2943 days||1.31||1%|
|Trish Farrimond||9/10||3077 days||1.12||1%|
|Mike Peirce||7/10||3681 days||0.0||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Travel NZ Motorhomes does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.