Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Curio Bay Penguin Watch.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Curio Bay Penguin Watch

Valid Reviews

63 Valid Reviews

The Curio Bay Penguin Watch experience has a total of 64 reviews. There are 63 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 63 valid reviews:

Rating Count Percentage
10/10 29
46%
9/10 23
37%
8/10 8
13%
7/10 2
3%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.22% Average

The raw data average (mean) for all the Curio Bay Penguin Watch valid reviews is 92.22% and is based on 63 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

60 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 63 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 60 face-to-face reviews:

Rating Count Percentage
10/10 27
45%
9/10 23
38%
8/10 7
12%
7/10 2
3%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.17% Average

The raw data average (mean) for all the Curio Bay Penguin Watch face-to-face reviews is 92.17% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.34%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Melinda Pyke 10/10 708 days 28.73 100%
Patrick 10/10 1349 days true 4.5 16%
Sandra 10/10 1633 days true 3.95 14%
Lindsay Dell 10/10 1646 days true 3.92 14%
Martina 9/10 1660 days true 3.89 14%
Konstantin Bücheler 10/10 1700 days 3.82 13%
Regula Hammer 9/10 1976 days true 3.28 11%
Sue Strebe 9/10 2007 days true 3.22 11%
Samuel Tohko 10/10 2062 days true 3.11 11%
Jakub Stastny 10/10 2324 days true 2.59 9%
Hadar 9/10 2358 days true 2.53 9%
Ennico 10/10 2366 days true 2.51 9%
Max Stein 8/10 2373 days true 2.37 8%
Anouck Roudet 10/10 2375 days true 2.5 9%
Anne and Steve Bartlett 8/10 2405 days true 2.31 8%
Sarah Strong 10/10 2406 days true 2.43 8%
Daniel McAlpine 10/10 2418 days true 2.41 8%
Kellie 8/10 2418 days true 2.29 8%
Omri Ifrsh 10/10 2694 days true 1.87 7%
Trine Ellegaard 10/10 2702 days true 1.86 6%
Stientje van den Heuvel 9/10 2705 days true 1.85 6%
Tom Somers 8/10 2705 days true 1.76 6%
Engelstatter 9/10 2722 days true 1.82 6%
Renate 10/10 2722 days true 1.82 6%
Enna Keet 9/10 2731 days true 1.8 6%
Hanneke P 8/10 2778 days 1.62 6%
Frans Derks 10/10 2802 days true 1.66 6%
Lucie 10/10 2814 days true 1.64 6%
Manuela and Thomas 8/10 2815 days true 1.55 5%
Andreas Schacke 9/10 3069 days true 1.14 4%
Alan Brady 9/10 3081 days true 1.11 4%
Fritschi 9/10 3086 days true 1.1 4%
Dieter Mangold 9/10 3096 days true 1.08 4%
Karin 9/10 3096 days true 1.08 4%
Rebecca Doehl 9/10 3097 days true 1.08 4%
Gabriele Wendt 10/10 3098 days true 1.08 4%
John A Jerome 10/10 3099 days true 1.08 4%
Christine 10/10 3431 days true 0.43 1%
Leroy Dimitri 10/10 3432 days true 0.43 1%
Ian & Gill Johnson 9/10 3434 days true 0.42 1%
Stefanie 7/10 3435 days true 0.38 1%
Mel 10/10 3436 days true 0.42 1%
Jacob 9/10 3437 days true 0.42 1%
Oppenoorth 9/10 3438 days true 0.41 1%
Malcolm McLean 9/10 3440 days true 0.41 1%
Gary Koehler 10/10 3441 days true 0.41 1%
Natthien Le Gall 9/10 3451 days true 0.39 1%
Nicolas 9/10 3451 days true 0.39 1%
Bucher Weruer 10/10 3454 days true 0.38 1%
Paul Smith 8/10 3456 days true 0.36 1%
Hartmut Vogt 10/10 3466 days true 0.36 1%
Teum and Orselien 9/10 3466 days true 0.36 1%
Andy Martin 10/10 3467 days true 0.36 1%
Einar 9/10 3803 days true 0.0 0%
John Mathers 6/10 3824 days true 0.0 0%
Marsden 10/10 3824 days true 0.0 0%
Lehmann 10/10 3825 days true 0.0 0%
J Kempeneers 8/10 3829 days true 0.0 0%
Elizabeth E 7/10 3859 days true 0.0 0%
Yvonne German 10/10 3860 days true 0.0 0%
kay and colin 9/10 3874 days true 0.0 0%
koellner 9/10 3903 days true 0.0 0%
Andrea and Craig Swinson 10/10 3929 days true 0.0 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Curio Bay Penguin Watch does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

95%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.