Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Te Waikoropupu Springs

Valid Reviews

100 Valid Reviews

The Te Waikoropupu Springs experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 100 valid reviews:

Rating Count Percentage
10/10 33
33%
9/10 27
27%
8/10 21
21%
7/10 15
15%
6/10 3
3%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.90% Average

The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 86.90% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

93 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 100 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 93 face-to-face reviews:

Rating Count Percentage
10/10 30
32%
9/10 26
28%
8/10 21
23%
7/10 13
14%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.10% Average

The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.17%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Mike Fricker 10/10 558 days 50.7 100%
Gregg Wagstaff 10/10 1124 days true 4.94 10%
Kate and Dom 10/10 1146 days true 4.9 10%
Sebastian and Johanna 9/10 1149 days true 4.89 10%
Isabel Zedelius 9/10 1176 days true 4.84 10%
Danielle 8/10 1185 days true 4.58 9%
Bernd Giermann 8/10 1187 days true 4.58 9%
Magdalena 10/10 1212 days true 4.77 9%
Laia Pujol 10/10 1217 days true 4.76 9%
Kayla 7/10 1231 days true 4.31 8%
Lene Nilsson 10/10 1233 days true 4.73 9%
Evelyn Rloeh 9/10 1239 days true 4.72 9%
Luke 8/10 1239 days true 4.48 9%
Gio Zy 9/10 1242 days true 4.71 9%
Brigitte Schneider 10/10 1257 days true 4.68 9%
Gordon Todan 10/10 1264 days true 4.67 9%
Gerrit Misterek 9/10 1264 days true 4.67 9%
Vanuxem 8/10 1472 days true 4.05 8%
Katharina Miehling 9/10 1475 days true 4.26 8%
Ana Coulee 7/10 1476 days true 3.87 8%
Cecile Santiaux 7/10 1476 days true 3.87 8%
Tom Teuber 7/10 1485 days true 3.86 8%
Anika Danits 9/10 1485 days true 4.24 8%
Valerie Bernardini 7/10 1491 days true 3.84 8%
Heidi et Mat 8/10 1491 days true 4.01 8%
Aparna Gula 10/10 1491 days true 4.23 8%
Aaron McCartie 10/10 1491 days true 4.23 8%
Masamichi Takezawa 10/10 1493 days true 4.22 8%
Yuko Mizuno 10/10 1493 days true 4.22 8%
Benedikt Hang 5/10 1495 days true 3.42 7%
Brad Dobsky 7/10 1496 days true 3.84 8%
Thea Nicholas 7/10 1501 days true 3.83 8%
Calum Penn 10/10 1502 days true 4.2 8%
Jessica Mackie 7/10 1504 days true 3.82 8%
John and Jan 9/10 1504 days true 4.2 8%
Lizzie Sitton 8/10 1530 days true 3.94 8%
David Sitton 9/10 1530 days true 4.15 8%
Grace and Maria 6/10 1533 days true 3.44 7%
Maria Brauherr 8/10 1534 days true 3.93 8%
Anaelle Morand 7/10 1539 days 3.76 7%
Jitka and Matej 9/10 1575 days true 4.06 8%
Guilaine Durieux 10/10 1577 days true 4.06 8%
Brita Topp 10/10 2202 days 2.83 6%
Stefan Glock 9/10 2216 days true 2.81 6%
Adam 9/10 2225 days true 2.79 6%
Elena Wilkins 10/10 2230 days true 2.78 5%
Johannes Grellmann 10/10 2230 days true 2.78 5%
Sophia 10/10 2246 days true 2.75 5%
Jakob 9/10 2246 days true 2.75 5%
Bernhard Fulterer 8/10 2249 days true 2.6 5%
Eugen Lehner 8/10 2252 days true 2.6 5%
Max Stein 8/10 2252 days true 2.6 5%
Nigel 10/10 2268 days true 2.7 5%
Soizic 10/10 2584 days true 2.09 4%
Glenn Surzur 9/10 2594 days true 2.07 4%
Kathy Arthurs 8/10 2598 days true 1.96 4%
Paul Liecke 6/10 2600 days true 1.71 3%
Florent Corino 8/10 2602 days true 1.95 4%
Amiot Cyriane 10/10 2602 days true 2.05 4%
Mary Neustroski 10/10 2612 days true 2.03 4%
Michael Kretzschmar 9/10 2674 days true 1.91 4%
Dirk 8/10 2686 days true 1.79 4%
maelstrom 9/10 2932 days 1.41 3%
Markus Frei 10/10 2949 days true 1.37 3%
Lorna Williams 8/10 2958 days true 1.29 3%
Brian Livesey 9/10 2968 days true 1.33 3%
Ian Bailey 8/10 2972 days true 1.26 2%
Jeroen Bartos 9/10 2976 days true 1.32 3%
Michael & Rosemary Smith 9/10 2978 days true 1.32 3%
Kim Thorsted 8/10 2986 days true 1.23 2%
Andreas Kristiansen 8/10 2986 days true 1.23 2%
Louis Smit 8/10 2987 days true 1.23 2%
Rachel_Flowers 6/10 3054 days 0.97 2%
Paul 7/10 3061 days true 1.05 2%
Alibeare 10/10 3115 days 1.05 2%
Powerfamily 7/10 3207 days 0.79 2%
Eric Grant 9/10 3303 days true 0.68 1%
Koen Vanlede 10/10 3315 days true 0.66 1%
Kate Morgan 7/10 3317 days true 0.59 1%
Victoria Boolsen 10/10 3321 days true 0.64 1%
Edgar & Marilyn Berry 9/10 3325 days true 0.64 1%
Mike and Diane Baker 9/10 3330 days true 0.63 1%
John 7/10 3341 days true 0.55 1%
Andy 8/10 3344 days true 0.57 1%
Ross Hughes 7/10 3348 days true 0.54 1%
Petersen 10/10 3350 days true 0.59 1%
Tanner 10/10 3352 days true 0.58 1%
Adam Gerrard 8/10 3624 days true 0.05 0%
wilsoneng 10/10 3663 days true 0.0 0%
Jan Lynch 10/10 3681 days true 0.0 0%
Michael 10/10 3704 days true 0.0 0%
Ferth 9/10 3708 days true 0.0 0%
Christen Hans 10/10 3708 days true 0.0 0%
Paul Ritchie 9/10 3717 days true 0.0 0%
frederike 8/10 3769 days true 0.0 0%
nadinef 9/10 3776 days true 0.0 0%
PeterK1 9/10 4012 days true 0.0 0%
Sofie 7/10 4023 days true 0.0 0%
Hans 9/10 4045 days true 0.0 0%
BrunoG 10/10 4046 days true 0.0 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

89%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.