Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Routeburn Track

Valid Reviews

137 Valid Reviews

The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 59
43%
9/10 43
31%
8/10 26
19%
7/10 6
4%
6/10 2
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.80% Average

The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

131 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 131 face-to-face reviews:

Rating Count Percentage
10/10 55
42%
9/10 42
32%
8/10 25
19%
7/10 6
5%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.61% Average

The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.82%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jan Christoph 10/10 846 days true 14.82 100%
Dorothy and Graham Glen 10/10 846 days true 14.82 100%
Laura Kudo 8/10 1071 days true 4.84 33%
Melanie and Pascal 10/10 1097 days true 5.0 34%
Remy and Rebecca Mans 10/10 1100 days true 4.99 34%
Holloway 10/10 1102 days true 4.99 34%
Fi 8/10 1123 days true 4.7 32%
Simon 10/10 1144 days true 4.9 33%
Mikkel Thomassen 10/10 1195 days true 4.8 32%
Jannika Cao 10/10 1195 days true 4.8 32%
Kat 8/10 1196 days true 4.56 31%
Austin Jurgensmeyer 10/10 1221 days true 4.75 32%
Susan H 10/10 1238 days 4.72 32%
Hector 9/10 1426 days true 4.35 29%
Carlos 9/10 1426 days true 4.35 29%
Ivanova R 10/10 1427 days true 4.35 29%
Jenna Kuittinen 7/10 1439 days true 3.94 27%
Stephen Timko 10/10 1443 days true 4.32 29%
Jeeyoung Kim 10/10 1445 days true 4.32 29%
Marie 10/10 1447 days true 4.31 29%
Szu-Yi Hsu 8/10 1449 days true 4.09 28%
Chao Lai 9/10 1449 days true 4.31 29%
Virginia Fradin 8/10 1449 days true 4.09 28%
Dominique 10/10 1450 days true 4.31 29%
Derick Trotter 9/10 1450 days true 4.31 29%
Kathryn Nolan 10/10 1452 days true 4.3 29%
Molly Bogeberg 10/10 1453 days true 4.3 29%
Pierre Mathis 8/10 1455 days true 4.08 28%
Judy 9/10 1457 days true 4.29 29%
Lea Kisbye 7/10 1458 days true 3.9 26%
Max 7/10 1460 days true 3.9 26%
Manuel El-Amine 8/10 1461 days true 4.07 27%
Bernardo Galeazzo 8/10 1465 days 4.06 27%
Kim 8/10 1469 days true 4.05 27%
Stephanie Pope 9/10 1475 days true 4.26 29%
Maike Santelmann 9/10 1477 days true 4.25 29%
Remi Lopez 10/10 1478 days true 4.25 29%
Yarden Oliva 10/10 1480 days true 4.25 29%
Mia Gaynor 10/10 1481 days true 4.24 29%
Lisa 8/10 1482 days true 4.03 27%
Gonne Clasen 8/10 1502 days true 3.99 27%
Samantha Heim 10/10 1531 days true 4.15 28%
Iker Peeters 10/10 1550 days true 4.11 28%
Ixtaso Roncal 10/10 1583 days 4.05 27%
Sue Strebe 8/10 1843 days true 3.36 23%
Elisa Felising 10/10 1849 days true 3.52 24%
David McIntosh 9/10 1860 days true 3.5 24%
Dawn Mulligan 8/10 1866 days true 3.32 22%
Karolina Gren 9/10 2159 days true 2.92 20%
Moritz Lepple 9/10 2176 days true 2.88 19%
Simon Galpin 8/10 2188 days true 2.72 18%
Andreas Jung 9/10 2197 days true 2.84 19%
Maria = Moller Hansen 10/10 2201 days true 2.84 19%
Bjorn Houlberg 9/10 2201 days true 2.84 19%
Marinette 9/10 2205 days true 2.83 19%
Barbara 9/10 2205 days true 2.83 19%
Natalie Boehm 10/10 2206 days true 2.83 19%
Guillaim Terrangle 7/10 2206 days true 2.57 17%
Anna Guzewiez 7/10 2209 days true 2.57 17%
David Krasner 8/10 2215 days true 2.67 18%
Daryl 10/10 2244 days true 2.75 19%
Trish Pope 10/10 2253 days true 2.73 18%
Philipp Haass 10/10 2258 days true 2.72 18%
Christin Woelk 5/10 2519 days true 1.79 12%
Audrey Ripoche 9/10 2531 days true 2.19 15%
Stientje van den Heuvel 10/10 2541 days true 2.17 15%
Tom Somers 10/10 2541 days true 2.17 15%
Andy Cummins 10/10 2542 days true 2.17 15%
Cervenka Jaroslav 10/10 2547 days true 2.16 15%
Jitka Zenahlikova 10/10 2547 days true 2.16 15%
Katey Justice 9/10 2550 days true 2.15 15%
Kathryn Pisco 10/10 2561 days true 2.13 14%
Mike Pisco 10/10 2561 days true 2.13 14%
Patrick O'Connell 10/10 2565 days true 2.12 14%
Helen and Ogi 10/10 2568 days true 2.12 14%
Francis Runge 10/10 2569 days true 2.12 14%
Peter Moederer 8/10 2572 days true 2.0 14%
Tobias Sowade 9/10 2581 days true 2.09 14%
Liam Day 8/10 2631 days true 1.89 13%
Alexandra van den Brack 9/10 2642 days true 1.97 13%
Katharina Pape 9/10 2643 days true 1.97 13%
Debbie 10/10 2646 days true 1.96 13%
Michael Neumann 10/10 2907 days true 1.45 10%
Oliver Hardt 8/10 2909 days true 1.38 9%
Val Phillips 10/10 2913 days true 1.44 10%
D Esson 8/10 2914 days true 1.37 9%
Hanna Clement 8/10 2914 days true 1.37 9%
Keith Helen 10/10 2920 days true 1.43 10%
Fleming Lauridsen 9/10 2929 days true 1.41 10%
Siegfried Richter 8/10 2930 days true 1.34 9%
Beeny 9/10 2930 days true 1.41 10%
Carolin Haas 9/10 2930 days true 1.41 10%
Vincent & Lian 9/10 2930 days true 1.41 10%
Alan Findlay 10/10 2935 days true 1.4 9%
Lynn Robinson 10/10 2941 days true 1.39 9%
Francis Corrigan 10/10 2950 days true 1.37 9%
Jackie & Ray 9/10 2962 days true 1.35 9%
Alex 10/10 2980 days 1.31 9%
Rob O'Neill 9/10 3257 days true 0.77 5%
David Brown 9/10 3259 days true 0.77 5%
David Taylor 6/10 3260 days true 0.63 4%
R Tearle 9/10 3264 days true 0.76 5%
Helen Evans 6/10 3269 days true 0.62 4%
Helen 9/10 3276 days true 0.73 5%
Katherine and Pete Smal 9/10 3276 days true 0.73 5%
Wouter Moui 8/10 3278 days true 0.69 5%
Ben Akin-Smith 7/10 3280 days true 0.66 4%
K & J Overton 9/10 3280 days true 0.72 5%
Estel la Prado 9/10 3280 days true 0.72 5%
Elise van Haastert 9/10 3285 days true 0.71 5%
Geert Van Tittelboom 9/10 3290 days true 0.7 5%
Carmel 10/10 3290 days true 0.7 5%
Janine Diehl 10/10 3291 days true 0.7 5%
Daniel Hammersley 9/10 3291 days true 0.7 5%
Becky Foley 10/10 3300 days true 0.68 5%
Van den Borne 9/10 3300 days true 0.68 5%
Angela Clarke 9/10 3301 days true 0.68 5%
Liz Foxwell-Canning 10/10 3301 days true 0.68 5%
Nataly Loewidt 9/10 3306 days true 0.67 5%
Sue Haward 9/10 3309 days true 0.67 5%
Christian Foerster 9/10 3314 days true 0.66 4%
dollimyxture 10/10 3345 days 0.6 4%
mnm 9/10 3345 days 0.6 4%
Ann Michle 9/10 3571 days true 0.15 1%
Victoria Slater 8/10 3625 days true 0.05 0%
Margie 10/10 3629 days true 0.04 0%
Inbar Yizhar Barnea 10/10 3639 days true 0.02 0%
Graeme + Jane Ryan 10/10 3641 days true 0.02 0%
Peter Brown 8/10 3647 days true 0.01 0%
David Hobson 10/10 3671 days true 0.0 0%
Ross & Catherine Litherland 8/10 3692 days true 0.0 0%
Primavesi 10/10 3753 days true 0.0 0%
Tim_P 8/10 3982 days true 0.0 0%
Thomas1646 10/10 3992 days true 0.0 0%
JuergenSchnitzer 10/10 4001 days true 0.0 0%
Gillian 9/10 4005 days true 0.0 0%
Mette 9/10 4029 days true 0.0 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

92%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.