Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Canyonz.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Canyonz

Valid Reviews

69 Valid Reviews

The Canyonz experience has a total of 71 reviews. There are 69 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 69 valid reviews:

Rating Count Percentage
10/10 59
86%
9/10 8
12%
8/10 2
3%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

98.26% Average

The raw data average (mean) for all the Canyonz valid reviews is 98.26% and is based on 69 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

12 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 69 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 12 face-to-face reviews:

Rating Count Percentage
10/10 6
50%
9/10 5
42%
8/10 1
8%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

94.17% Average

The raw data average (mean) for all the Canyonz face-to-face reviews is 94.17% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

99.95%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Felix Hoornaert 10/10 33 days 99.83 100%
Ange 10/10 125 days 97.52 98%
Robert Roy Poapst 10/10 125 days 97.52 98%
Katerina 10/10 154 days 96.24 96%
Wendy 10/10 185 days 94.58 95%
trysomethingnew2020 10/10 185 days 94.58 95%
Keely Hanē Larkin Meredith 10/10 216 days 92.61 93%
Nicki 10/10 216 days 92.61 93%
Birgit 10/10 246 days 90.41 91%
Mary Bishop 10/10 246 days 90.41 91%
Andrew Ng 10/10 277 days 87.84 88%
Bullet 10/10 460 days 66.47 67%
Rax Anderson 10/10 519 days 57.32 57%
Mackenzie 10/10 519 days 57.32 57%
Kate V 10/10 519 days 57.32 57%
Femke Verbree 10/10 519 days 57.32 57%
Jessy Green 10/10 519 days 57.32 57%
Luke 10/10 519 days 57.32 57%
Tsui-Wen Chen 10/10 550 days 52.07 52%
Ivana 10/10 856 days 14.05 14%
Laura 10/10 856 days 14.05 14%
kmh0369 10/10 915 days 10.13 10%
Yasmine van Wijngaarden 10/10 915 days 10.13 10%
Stanley Leonard 10/10 976 days 7.24 7%
Paul Hoefer 10/10 1129 days 4.93 5%
Erik Schamberger 10/10 1190 days 4.81 5%
Christian Tattum 10/10 1190 days 4.81 5%
Jan Kerkhof 10/10 1221 days 4.75 5%
Julie Roark 10/10 1280 days 4.64 5%
Jo Corbett 10/10 1280 days 4.64 5%
laure reva 10/10 1280 days 4.64 5%
Chris Guy 10/10 1280 days 4.64 5%
Daan Terra 10/10 1311 days 4.58 5%
Jared Tyler 10/10 1464 days 4.28 4%
Robin Stamm 10/10 1580 days true 4.05 4%
Pauline Misset 10/10 1586 days 4.04 4%
Adrienne Hoet 9/10 1589 days true 4.03 4%
David Stoddard 10/10 1615 days 3.98 4%
Jules and Rudy Boonen 10/10 1615 days 3.98 4%
Thom McNatt 10/10 1646 days 3.92 4%
Debbi O'Sullivan 10/10 1921 days 3.38 3%
Mikel Acedo 10/10 2011 days 3.21 3%
A J 10/10 2286 days 2.67 3%
Bridget Riley 10/10 2317 days 2.61 3%
Stef Versluis 10/10 2407 days 2.43 2%
Renee Johnson 10/10 2407 days 2.43 2%
Gemma Root 10/10 2651 days 1.95 2%
toby barach 10/10 2651 days 1.95 2%
Neil_T 10/10 2682 days 1.89 2%
Sugar 10/10 2710 days 1.84 2%
Stefan Martin 10/10 2710 days 1.84 2%
Chris D'Amico 10/10 2710 days 1.84 2%
rachelg 9/10 2772 days 1.72 2%
DylanM 10/10 2772 days 1.72 2%
Malena 9/10 3047 days 1.18 1%
Clare Cade 10/10 3058 days true 1.16 1%
GenH 9/10 3382 days 0.52 1%
PerspirationJournal 8/10 3564 days 0.16 0%
AliB 10/10 3920 days true 0.0 0%
Carolina Dalmazzo 10/10 3959 days 0.0 0%
henka 10/10 4143 days 0.0 0%
Philipp 9/10 4177 days true 0.0 0%
Jasmine 10/10 4178 days true 0.0 0%
Sarah 10/10 4178 days true 0.0 0%
Barbara 9/10 4184 days true 0.0 0%
Jess 9/10 4238 days true 0.0 0%
Tim 10/10 4242 days true 0.0 0%
Stef 9/10 4822 days true 0.0 0%
Fred Highsmith 8/10 4842 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Canyonz experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.24% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 124 days. However the Canyonz experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Canyonz experience has been adjusted for 24 days. Adjustments are according to the following table.

Days Adjustment
21 -0.21%
22 -0.22%
23 -0.23%
24 -0.24%
25 -0.25%
26 -0.26%
27 -0.27%

Final Ranking Score

99%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.