Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Amber Kiwi Holiday Park and Motels.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
108 Valid Reviews
The Amber Kiwi Holiday Park and Motels experience has a total of 109 reviews. There are 108 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 108 valid reviews:
The raw data average (mean) for all the Amber Kiwi Holiday Park and Motels valid reviews is 84.63% and is based on 108 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 108 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
The raw data average (mean) for all the Amber Kiwi Holiday Park and Motels face-to-face reviews is 82.41% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Suki O'Dea||9/10||186 days||94.52||98%|
|Tom Z.||9/10||186 days||94.52||98%|
|Liz Wade||8/10||186 days||89.79||93%|
|Tom McKernan||9/10||247 days||90.33||94%|
|Ute Gerwig||10/10||247 days||90.33||94%|
|Timothy Davies||9/10||247 days||90.33||94%|
|RUTH AUSTIN||10/10||612 days||41.97||44%|
|James & Kerry||8/10||612 days||39.87||41%|
|helen reeve||9/10||643 days||37.37||39%|
|Bex & Jake||9/10||796 days||19.17||20%|
|Nadene Wheatley||6/10||973 days||6.11||6%|
|Stacey Cheong||9/10||983 days||6.99||7%|
|Oz Attia||7/10||1001 days||5.82||6%|
|Vanessa Stubbs||8/10||1034 days||5.31||6%|
|Sophie Holroyd||10/10||1049 days||5.34||6%|
|Isabel See||7/10||1068 days||4.66||5%|
|JOSEP CORTES||4/10||1068 days||4.04||4%|
|Kathryn CANDY||10/10||1167 days||4.86||5%|
|Judy Aspinall||10/10||1170 days||4.85||5%|
|Kassandra Yarmoluk||10/10||1195 days||4.8||5%|
|Frank Hofmann||10/10||1216 days||4.76||5%|
|Dawn Dodd||10/10||1260 days||4.68||5%|
|Anita Diiksterhuis||9/10||1279 days||4.64||5%|
|Daniel Baeyens||9/10||1281 days||4.64||5%|
|Sheryl Hicks||9/10||1338 days||4.52||5%|
|Mike Guest||10/10||1360 days||4.48||5%|
|Michelle Klein||8/10||1373 days||4.23||4%|
|Cameron Page||9/10||1468 days||4.27||4%|
|María del Carmen Escandell||9/10||1519 days||4.17||4%|
|Kathy Hart||9/10||1526 days||4.16||4%|
|Marian K||10/10||1543 days||4.12||4%|
|John Archard-Jones||9/10||1558 days||4.09||4%|
|Ray Tombs||10/10||1573 days||4.06||4%|
|Erich Lackner||8/10||1577 days||3.85||4%|
|Daniel Pietzsch||9/10||1583 days||4.05||4%|
|Al Hindley||6/10||1585 days||3.35||3%|
|Phillippa McLernon||8/10||1612 days||3.79||4%|
|David From Switzerland||8/10||1656 days||3.71||4%|
|John Algeo||10/10||1679 days||3.86||4%|
|Paul Frost||9/10||1721 days||3.77||4%|
|Kirsty Longland||10/10||1763 days||3.69||4%|
|Andreas Knipper||10/10||1793 days||3.63||4%|
|Fabien Metro||8/10||1810 days||3.42||4%|
|Robert Warner||9/10||1981 days||3.27||3%|
|Frank Wijnands||7/10||2024 days||2.9||3%|
|Ara Moore-Tuwhangai||10/10||2226 days||2.79||3%|
|Fabian Rodriguez||4/10||2226 days||2.2||2%|
|Eva-Maria Krueger||5/10||2318 days||2.11||2%|
|Glyn and Karen Farlow||8/10||2334 days||2.45||3%|
|Michael Turek||8/10||2346 days||2.42||3%|
|Marc Schnelanburger||8/10||2370 days||2.38||2%|
|Pranom & Erhard||4/10||2377 days||1.97||2%|
|David Spindler||8/10||2377 days||2.37||2%|
|Eric and Nienke||7/10||2408 days||2.21||2%|
|hendrik king||10/10||2591 days||2.07||2%|
|Philip Gibbons||8/10||2711 days||1.75||2%|
|William Notcutt||3/10||2742 days||1.37||1%|
|Heather Macdonald||7/10||2742 days||1.62||2%|
|Moni Sangoi||9/10||2742 days||1.78||2%|
|David and Sally Wallis||9/10||2764 days||1.73||2%|
|D R Valentine||10/10||3071 days||1.13||1%|
|Volker Neumeyer||8/10||3072 days||1.07||1%|
|Graham Greentree||6/10||3391 days||0.42||0%|
|Sarah Haskell||8/10||3405 days||0.46||0%|
|Katie Mitchell||10/10||3414 days||0.46||0%|
|Bert Opdam||9/10||3424 days||0.44||0%|
|Matthias & Ceristiane||10/10||3766 days||0.0||0%|
|Pam & Norman||9/10||3772 days||0.0||0%|
|Siobhan Lorgena||1/10||3776 days||0.0||0%|
|Hans de Rijk||9/10||3789 days||0.0||0%|
|Michael and Tanja Kreugel||9/10||3816 days||0.0||0%|
|Melanie Bielefeld||10/10||3871 days||0.0||0%|
|Peter Jackie||9/10||4116 days||0.0||0%|
|Viktoria Stoffel||9/10||4120 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Amber Kiwi Holiday Park and Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 124 days. However the Amber Kiwi Holiday Park and Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Amber Kiwi Holiday Park and Motels experience has been adjusted for 120 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.