Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cable Bay Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Cable Bay Holiday Park

Valid Reviews

68 Valid Reviews

The Cable Bay Holiday Park experience has a total of 70 reviews. There are 68 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 68 valid reviews:

Rating Count Percentage
10/10 35
51%
9/10 23
34%
8/10 8
12%
7/10 1
1%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

93.09% Average

The raw data average (mean) for all the Cable Bay Holiday Park valid reviews is 93.09% and is based on 68 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 68 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 8
36%
9/10 9
41%
8/10 4
18%
7/10 1
5%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.91% Average

The raw data average (mean) for all the Cable Bay Holiday Park face-to-face reviews is 90.91% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

96.18%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Steffen 10/10 88 days 98.77 100%
Lauren 10/10 117 days 97.83 99%
Ju 9/10 117 days 97.83 99%
Michael 10/10 117 days 97.83 99%
Tanja & Sven 10/10 148 days 96.53 98%
Erica 9/10 148 days 96.53 98%
Lukas 10/10 179 days 94.92 96%
Henry Waters 10/10 179 days 94.92 96%
Kiwiman 10/10 209 days 93.08 94%
Eugene Tan 9/10 393 days 75.53 76%
Paul Smith 9/10 482 days 63.19 64%
Malcolm Garth 9/10 513 days 58.3 59%
Rod Diehl 9/10 513 days 58.3 59%
Roland Hänni 10/10 513 days 58.3 59%
Ray 10/10 574 days 48.01 49%
CJC 10/10 574 days 48.01 49%
Andre de Jong 10/10 828 days 16.3 16%
Robin Heels 10/10 840 days true 15.3 15%
Joe Trigg 10/10 941 days 8.76 9%
Gary Prescot 10/10 972 days 7.4 7%
Anja Röhrich 10/10 1142 days 4.91 5%
Janet Pentelow 9/10 1145 days 4.9 5%
Ebba Lindqvist 8/10 1192 days 4.57 5%
Dale Mutu 9/10 1242 days 4.71 5%
Ursula Schoenenberger 10/10 1261 days 4.68 5%
Robert Hunt 8/10 1284 days 4.4 4%
Guenter 9/10 1303 days 4.59 5%
Greg Thompson 10/10 1304 days 4.59 5%
Will McConnell 10/10 1331 days 4.54 5%
Gavin Cameron 10/10 1522 days 4.16 4%
Jan Becker 10/10 1524 days 4.16 4%
Sven Hasselberger 10/10 1590 days 4.03 4%
Jean marc Daubenfeld 10/10 1603 days 4.01 4%
Henrike 5/10 1638 days 3.19 3%
Hya@nztrip 9/10 1669 days 3.88 4%
Nell Hearle 10/10 1926 days 3.37 3%
Melvin Spear 8/10 1934 days 3.19 3%
Robert Warner 10/10 1973 days 3.28 3%
Jan-Peter Stripp 7/10 2248 days true 2.5 3%
Brita Topp 8/10 2249 days 2.6 3%
Romina De Hill 8/10 2278 days true 2.55 3%
GN100 9/10 2308 days 2.63 3%
Sanne Sprogoe Borgaa 9/10 2320 days true 2.6 3%
Lars Borgaa 8/10 2320 days true 2.47 3%
Brian 10/10 2400 days 2.45 2%
Nicholas Ng 9/10 2400 days 2.45 2%
Helen King 9/10 2461 days 2.33 2%
Jay Sorrell 10/10 2461 days 2.33 2%
Jayne UK 10/10 2673 days 1.91 2%
Nadine 10/10 2717 days true 1.83 2%
Martyn Kool 9/10 2721 days true 1.82 2%
Marieke 9/10 2721 days true 1.82 2%
Stephanie Levepue 9/10 2739 days true 1.78 2%
Behrens 10/10 2744 days true 1.77 2%
Roger ter Horst 8/10 3034 days true 1.15 1%
HamishK 9/10 3039 days 1.2 1%
Daniel Kriecht 9/10 3359 days true 0.57 1%
chrissie2011 10/10 3435 days 0.42 0%
Jesper Sch 9/10 3723 days true 0.0 0%
Michael 8/10 3751 days true 0.0 0%
Monica and Danie. 9/10 3763 days true 0.0 0%
Charlie Jewell 9/10 3765 days true 0.0 0%
Mary Selfa 10/10 3765 days true 0.0 0%
Martin 9/10 3767 days true 0.0 0%
weidep 10/10 3815 days true 0.0 0%
ilkal 10/10 3817 days true 0.0 0%
Marianne Klotterich 10/10 4093 days true 0.0 0%
Edcan 10/10 4093 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Cable Bay Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.80% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 103 days. However the Cable Bay Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Cable Bay Holiday Park experience has been adjusted for 64 days. Adjustments are according to the following table.

Days Adjustment
61 -0.77%
62 -0.78%
63 -0.79%
64 -0.80%
65 -0.82%
66 -0.83%
67 -0.84%

Final Ranking Score

95%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.