Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Smiths Farm Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
124 Valid Reviews
The Smiths Farm Holiday Park experience has a total of 125 reviews. There are 124 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 124 valid reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park valid reviews is 95.48% and is based on 124 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 124 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
The raw data average (mean) for all the Smiths Farm Holiday Park face-to-face reviews is 92.76% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Isabella S||10/10||70 days||99.22||100%|
|Elin Pranter||10/10||100 days||98.42||99%|
|Zuzana and family||10/10||131 days||97.28||98%|
|Just a guy||10/10||131 days||97.28||98%|
|Liz Wade||8/10||159 days||91.19||92%|
|Tom S||10/10||191 days||94.22||95%|
|Dieter Giesen||10/10||191 days||94.22||95%|
|Callum Mann||10/10||283 days||87.31||88%|
|Martin Hansen||10/10||283 days||87.31||88%|
|Maika Laura||10/10||497 days||60.86||61%|
|Axel & Sabine||10/10||497 days||60.86||61%|
|Simone Maccagnan||10/10||556 days||51.04||51%|
|Jonas and Lottie||10/10||587 days||45.89||46%|
|Julia Thompson||10/10||617 days||41.21||42%|
|Brett See||10/10||648 days||36.66||37%|
|Grizzly Girl||9/10||648 days||36.66||37%|
|kael Matthews||9/10||648 days||36.66||37%|
|Jenna webber||9/10||678 days||32.55||33%|
|The Weathersons||9/10||875 days||12.67||13%|
|Tina Elsdon||10/10||920 days||9.85||10%|
|Joanna du Toit||9/10||951 days||8.29||8%|
|Nel Warnaar||10/10||957 days||8.02||8%|
|Nigel Chapman||10/10||981 days||7.06||7%|
|Craig Cini||10/10||1046 days||5.38||5%|
|Daniel Unkel||10/10||1095 days||5.0||5%|
|Eric Adelman||10/10||1142 days||4.91||5%|
|Jo Clarke||8/10||1183 days||4.59||5%|
|Jason Morehouse||10/10||1226 days||4.74||5%|
|Alan Brown||5/10||1255 days||3.8||4%|
|Matthias Wohlgemuth||7/10||1269 days||4.24||4%|
|Leilani Lemusu-Read||10/10||1285 days||4.63||5%|
|Kathrin Weigl||10/10||1303 days||4.59||5%|
|Yachar Tajamady||10/10||1344 days||4.51||5%|
|Tina Brill||10/10||1377 days||4.45||4%|
|Robert Ciarrocchi||10/10||1445 days||4.32||4%|
|Cullen Wiginton||10/10||1512 days||4.18||4%|
|Alan Honey||9/10||1542 days||4.13||4%|
|Shaun Burns||10/10||1550 days||4.11||4%|
|Etienne Boeziek||10/10||1554 days||4.1||4%|
|Julia Clark||9/10||1578 days||4.05||4%|
|Sandra Kruse||10/10||1580 days||4.05||4%|
|Victoria Lee||10/10||1660 days||3.89||4%|
|Max Brunner||10/10||1675 days||3.86||4%|
|Hanna from Germany||10/10||1687 days||3.84||4%|
|Sarah Gurney||10/10||1712 days||3.79||4%|
|Ron Web||10/10||1712 days||3.79||4%|
|Claudius How||10/10||1713 days||3.79||4%|
|Jayne Lewis||10/10||1713 days||3.79||4%|
|Jade Duncan||10/10||1731 days||3.76||4%|
|Steve Warren||10/10||1742 days||3.73||4%|
|Nicolas Justin||10/10||1948 days||3.33||3%|
|John Wray||10/10||1985 days||3.26||3%|
|Constantin D||10/10||1998 days||3.23||3%|
|Jonathan Arndt||10/10||1999 days||3.23||3%|
|Virpi Andersson||10/10||2016 days||3.2||3%|
|Dieter Schmees||9/10||2029 days||3.17||3%|
|Dieter & Lydia Schmees||9/10||2047 days||3.14||3%|
|Bert Snel||10/10||2047 days||3.14||3%|
|oren schnabel||10/10||2047 days||3.14||3%|
|SUE COLEMAN||9/10||2047 days||3.14||3%|
|Astrid Egesten||9/10||2055 days||3.12||3%|
|Gianpiero Rodari||9/10||2077 days||3.08||3%|
|Jan Legein||10/10||2300 days||2.64||3%|
|Josefin Lind||9/10||2302 days||2.64||3%|
|Herman Holmgist||9/10||2302 days||2.64||3%|
|Leeann Newton||9/10||2349 days||2.55||3%|
|Andrew Young||10/10||2351 days||2.54||3%|
|Michael Turek||10/10||2382 days||2.48||3%|
|Linda Morey||10/10||2382 days||2.48||3%|
|Eric and Nienke||8/10||2413 days||2.3||2%|
|Julian Kemp||10/10||2443 days||2.36||2%|
|Steve Warren||10/10||2474 days||2.3||2%|
|Penny Compton||10/10||2688 days||1.88||2%|
|Julian Roots||8/10||2688 days||1.79||2%|
|Helen and Ogi||10/10||2701 days||1.86||2%|
|Lis Bon||10/10||2716 days||1.83||2%|
|Joroen Borkert||9/10||2765 days||1.73||2%|
|Johannes OBerlin||10/10||3050 days||1.17||1%|
|Michael Stoll||10/10||3063 days||1.15||1%|
|E Smudde||8/10||3066 days||1.09||1%|
|Ken Jones||9/10||3394 days||0.5||1%|
|Steve Waterhouse||8/10||3404 days||0.46||0%|
|Jan Visser||8/10||3419 days||0.43||0%|
|Victoria Purver||10/10||3422 days||0.45||0%|
|Andrew Koster||9/10||3432 days||0.43||0%|
|Emma Edis-Bates||9/10||3435 days||0.42||0%|
|Caitriona Doyle||10/10||3806 days||0.0||0%|
|Linley Faulkner||10/10||3812 days||0.0||0%|
|EA Anders||10/10||3829 days||0.0||0%|
|Family van Hessem||8/10||3832 days||0.0||0%|
|Jessica Clarisse||10/10||3886 days||0.0||0%|
|Christine Suess||10/10||3886 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Smiths Farm Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Smiths Farm Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Smiths Farm Holiday Park experience has been adjusted for 33 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.