Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount / Mt Maunganui Beachside Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
56 Valid Reviews
The Mount / Mt Maunganui Beachside Holiday Park experience has a total of 57 reviews. There are 56 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 56 valid reviews:
The raw data average (mean) for all the Mount / Mt Maunganui Beachside Holiday Park valid reviews is 81.96% and is based on 56 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
20 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 56 valid reviews, the experience has 20 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 20 face-to-face reviews:
The raw data average (mean) for all the Mount / Mt Maunganui Beachside Holiday Park face-to-face reviews is 87.50% and is based on 20 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Johnny H||9/10||227 days||91.83||96%|
|John Cooper||8/10||257 days||85.06||89%|
|Backpacking couple||5/10||561 days||40.65||42%|
|Thomas Syesha||9/10||931 days||9.26||10%|
|Stephanie Starbuck||8/10||935 days||8.6||9%|
|Hock Soon Ong||9/10||1413 days||4.38||5%|
|Frans Van Schie||9/10||1490 days||4.23||4%|
|Kim weng Tok||9/10||1536 days||4.14||4%|
|Alice Craig||8/10||1545 days||3.91||4%|
|Andreea Scott||10/10||1553 days||4.1||4%|
|Tanja Laube||7/10||1584 days||3.68||4%|
|Paul O'Neill||9/10||1594 days||4.02||4%|
|Sven Hasselberger||9/10||1638 days||3.94||4%|
|Max Brunner||4/10||1647 days||3.1||3%|
|Chester Martin||7/10||1794 days||3.31||3%|
|Grace Fleck||9/10||1888 days||3.45||4%|
|Matt Betts||6/10||1907 days||2.83||3%|
|Constantin D||5/10||1995 days||2.62||3%|
|Carolin Siegert||10/10||2305 days||2.63||3%|
|Jenny Hall||6/10||2448 days||1.95||2%|
|David Restell||8/10||2601 days||1.95||2%|
|Michael Nolan||10/10||2693 days||1.87||2%|
|K & F||4/10||2693 days||1.48||2%|
|Julien Bocherens||8/10||2769 days||1.64||2%|
|Lydia Holleman||9/10||2774 days||1.71||2%|
|Jim and JoAnn Harllee||10/10||2789 days||1.68||2%|
|Megan Child||9/10||2800 days||1.66||2%|
|Michael Touzer||9/10||3053 days||1.17||1%|
|Lee Lloyd||6/10||3068 days||0.95||1%|
|Chris & Susanna||6/10||3150 days||0.81||1%|
|Mike Robinson||9/10||3782 days||0.0||0%|
|Henrik Plichta||9/10||3798 days||0.0||0%|
|Kane Chain||10/10||3834 days||0.0||0%|
|Andreas Sterki||10/10||3887 days||0.0||0%|
|Brian Boyle||7/10||4154 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mount / Mt Maunganui Beachside Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Mount / Mt Maunganui Beachside Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mount / Mt Maunganui Beachside Holiday Park experience has been adjusted for 114 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.