Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Taupo Holiday Resort.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lake Taupo Holiday Resort

Valid Reviews

116 Valid Reviews

The Lake Taupo Holiday Resort experience has a total of 116 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 116 valid reviews:

Rating Count Percentage
10/10 37
32%
9/10 44
38%
8/10 19
16%
7/10 9
8%
6/10 3
3%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 1
1%
1/10 2
2%

86.81% Average

The raw data average (mean) for all the Lake Taupo Holiday Resort valid reviews is 86.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

69 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 116 valid reviews, the experience has 69 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 69 face-to-face reviews:

Rating Count Percentage
10/10 20
29%
9/10 28
41%
8/10 14
20%
7/10 4
6%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 0
0%

87.83% Average

The raw data average (mean) for all the Lake Taupo Holiday Resort face-to-face reviews is 87.83% and is based on 69 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.60%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Chantelle 10/10 121 days 97.68 100%
Lisa Kempf 10/10 336 days 82.11 84%
Ema 10/10 366 days 78.77 81%
Scooper 4/10 397 days 59.27 61%
Nik 7/10 427 days 64.71 66%
Michael S 9/10 486 days 62.57 64%
Emre 10/10 548 days 52.41 54%
Mike Fricker 9/10 639 days 37.95 39%
Mike Fricker 9/10 639 days 37.95 39%
Zella Mahoney 10/10 731 days 26.0 27%
Michael McMahon 9/10 792 days 19.55 20%
Bradletn 10/10 792 days 19.55 20%
John Wyatt 9/10 802 days 18.6 19%
UK 50-something couple 9/10 851 days 14.43 15%
Laureen Trainer 10/10 1111 days 4.97 5%
Jon Veitch 9/10 1156 days 4.88 5%
Wayne Britton 10/10 1180 days 4.83 5%
Jane Anderton 10/10 1244 days 4.71 5%
Neil Warnock 9/10 1277 days 4.64 5%
Tony Waters 1/10 1368 days 3.26 3%
Julia Day 10/10 1455 days 4.3 4%
Case West 9/10 1466 days 4.27 4%
Sheila Kenny 9/10 1508 days 4.19 4%
Agnes Bouloumie 10/10 1509 days 4.19 4%
David From Switzerland 7/10 1642 days 3.58 4%
Alan Field 8/10 1674 days 3.67 4%
Jule & Thomas aus Hamburg Elternzeit 2015 7/10 1704 days 3.47 4%
Richard Thompson 9/10 1705 days 3.81 4%
Oliver S. 7/10 1946 days 3.03 3%
Roeland Driessen 9/10 1977 days 3.27 3%
Sarah Munnings 8/10 2038 days 3.0 3%
Mike Fricker 9/10 2223 days 2.79 3%
Brita Topp 6/10 2253 days 2.27 2%
Ruben Garcia Raiuiro 10/10 2333 days true 2.58 3%
Florian Carli 9/10 2343 days 2.56 3%
nztravel 10/10 2343 days 2.56 3%
Bertiethebus 9/10 2618 days 2.02 2%
Ton Martens 7/10 2640 days true 1.8 2%
Michael Nolan 10/10 2649 days 1.96 2%
Jenny Short 7/10 2677 days 1.73 2%
1246km 8/10 2708 days 1.75 2%
Alastair MacDonald 9/10 2726 days true 1.81 2%
ORfam 10/10 2739 days 1.78 2%
Denise Albrecht 8/10 2743 days true 1.69 2%
Doan 8/10 2744 days true 1.68 2%
Claudia Mueller 9/10 2744 days true 1.77 2%
Judy 10/10 2748 days true 1.77 2%
Lisa Blake 8/10 2755 days true 1.66 2%
Megan Child 9/10 2756 days true 1.75 2%
Moni01 8/10 2983 days 1.24 1%
Michael Touzer 9/10 3009 days true 1.25 1%
Steven Hill 9/10 3010 days true 1.25 1%
Michael Jefferies 10/10 3017 days true 1.24 1%
Frans Roebroek 9/10 3025 days true 1.22 1%
Nora 9/10 3027 days true 1.22 1%
Slangen 9/10 3036 days true 1.2 1%
Adam Critchley 9/10 3040 days true 1.19 1%
Sandy & Michaela 10/10 3056 days true 1.16 1%
J Knol 7/10 3069 days true 1.03 1%
ZephyrTL 10/10 3074 days 1.13 1%
Robert Carswell 9/10 3111 days true 1.05 1%
Rudlinger 10/10 3122 days true 1.03 1%
Fran & Roger 10/10 3122 days true 1.03 1%
Tacksharp 10/10 3258 days 0.77 1%
pkac 10/10 3258 days 0.77 1%
mandnken1 1/10 3349 days 0.43 0%
Jennifer Holloway 8/10 3354 days true 0.55 1%
Oliver Berg 10/10 3363 days true 0.56 1%
Florian Miller 10/10 3363 days true 0.56 1%
Guult Ryan 9/10 3366 days true 0.56 1%
Jackie MacRostie 6/10 3370 days true 0.45 0%
Michael Orme 9/10 3370 days true 0.55 1%
Carolin 9/10 3379 days true 0.53 1%
Melanie Gruber 10/10 3381 days true 0.53 1%
Mark & Wendy Caddye 8/10 3392 days true 0.48 0%
David 8/10 3398 days true 0.47 0%
Stefan Morris 9/10 3399 days true 0.49 1%
Patrick Decoster 10/10 3401 days true 0.49 0%
Daniel Lang 8/10 3401 days true 0.46 0%
D Oostrum 9/10 3403 days true 0.48 0%
Christina Fischer 9/10 3403 days true 0.48 0%
Kay and Colin Yendole 2/10 3404 days true 0.36 0%
Andrew Hammond 8/10 3531 days 0.22 0%
Rob 9/10 3662 days true 0.0 0%
lindam 10/10 3714 days true 0.0 0%
Family_Thomsen 10/10 3727 days true 0.0 0%
Gunda G 10/10 3753 days true 0.0 0%
Willi Heinen 7/10 3753 days true 0.0 0%
Henrik Plichta 9/10 3754 days true 0.0 0%
Johan 10/10 3755 days true 0.0 0%
Daryl Taylor 9/10 3766 days true 0.0 0%
Charlotte Therland 10/10 3768 days true 0.0 0%
Greg Gerritz 9/10 3772 days true 0.0 0%
Loes van Aru 8/10 3786 days true 0.0 0%
Camenzind 9/10 3793 days true 0.0 0%
robertst 9/10 3829 days true 0.0 0%
Anne Ford 9/10 3837 days true 0.0 0%
Stefan Lua 10/10 3837 days true 0.0 0%
Peter Essink 10/10 3837 days true 0.0 0%
Richard Kesteleyn 8/10 3843 days true 0.0 0%
Lesley Nixon 8/10 3845 days true 0.0 0%
Hennie Neeleman 9/10 3847 days true 0.0 0%
Pieter Neeleman 7/10 3847 days true 0.0 0%
eowyn2k 9/10 3865 days 0.0 0%
arthurw 10/10 3952 days true 0.0 0%
Donna 10/10 3990 days true 0.0 0%
EvertG 9/10 4060 days true 0.0 0%
PeterK1 8/10 4063 days true 0.0 0%
suet 9/10 4079 days true 0.0 0%
Katy1 9/10 4081 days true 0.0 0%
JudithNetherlands 8/10 4095 days true 0.0 0%
WinstonH 6/10 4098 days true 0.0 0%
PBouwmessten 9/10 4099 days true 0.0 0%
Brigette Guikens 10/10 4100 days true 0.0 0%
Yvanna 8/10 4122 days true 0.0 0%
david 8/10 4122 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Taupo Holiday Resort experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.03% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 107 days. However the Lake Taupo Holiday Resort experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Lake Taupo Holiday Resort experience has been adjusted for 85 days. Adjustments are according to the following table.

Days Adjustment
82 -1.00%
83 -1.01%
84 -1.02%
85 -1.03%
86 -1.05%
87 -1.06%
88 -1.07%

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.