Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Whangateau Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Whangateau Holiday Park

Valid Reviews

83 Valid Reviews

The Whangateau Holiday Park experience has a total of 84 reviews. There are 83 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 83 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.

Below is the distribution of ratings for the 83 valid reviews:

Rating Count Percentage
10/10 45
54%
9/10 20
24%
8/10 8
10%
7/10 4
5%
6/10 4
5%
5/10 2
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.08% Average

The raw data average (mean) for all the Whangateau Holiday Park valid reviews is 91.08% and is based on 83 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

92.55%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Wendy Munro 10/10 520 days 57.15 100%
Angela Hornby 9/10 551 days 51.89 91%
Stefano Clerici 9/10 735 days 25.54 44%
Ann-Catherine Deblon 7/10 1583 days 3.68 6%
Boukje Diijkstra 9/10 1595 days 4.02 6%
J Bennett 9/10 1737 days 3.74 6%
Suzanne Vermeulen 8/10 1739 days 3.55 6%
Mike Merrick 10/10 1983 days 3.26 5%
Claire Scott 8/10 2683 days 1.8 3%
Lis Bon 10/10 2711 days 1.84 3%
Dean James 10/10 2711 days 1.84 3%
Kathycowell 10/10 2711 days 1.84 3%
Malcolm Fowler 9/10 2711 days 1.84 3%
Humphrey 7/10 2711 days 1.67 2%
P Stratful 10/10 2742 days 1.78 3%
Ronell 9/10 2742 days 1.78 3%
Linda Buchanan 10/10 2742 days 1.78 3%
Grant Malcolmson 9/10 2742 days 1.78 3%
Sharon 10/10 2742 days 1.78 3%
Awhina_Soeters 10/10 2742 days 1.78 3%
Markku 10/10 2742 days 1.78 3%
Cher 7/10 2742 days 1.62 2%
Colart Miles 5/10 2742 days 1.44 2%
bluecat1 10/10 2742 days 1.78 3%
Sandy Mackereth 9/10 2742 days 1.78 3%
Mrs_Morunga 9/10 2742 days 1.78 3%
Dave 10/10 2742 days 1.78 3%
Neil & Christine 10/10 2742 days 1.78 3%
Sandy Shore 10/10 2742 days 1.78 3%
Roeland Driessen 6/10 2742 days 1.47 2%
Sue Bahr 10/10 2742 days 1.78 3%
sonny ali 10/10 2742 days 1.78 3%
Barbara Hart 8/10 2742 days 1.69 2%
Kerri Cleaver 6/10 2742 days 1.47 2%
Malo Wong 8/10 2742 days 1.69 2%
Rehanna Hack 9/10 2742 days 1.78 3%
Lisa Holten 9/10 2742 days 1.78 3%
Remacha 8/10 2742 days 1.69 2%
Colin Nicol 9/10 2742 days 1.78 3%
Reijenga 6/10 2764 days true 1.44 2%
Lynaire Dunn 6/10 2773 days 1.42 2%
Megan Quincey 10/10 2773 days 1.72 2%
Scott Forrest 10/10 2773 days 1.72 2%
jane_ 10/10 2773 days 1.72 2%
Terangi Enoka 10/10 2773 days 1.72 2%
LindsayLoo 10/10 2803 days 1.66 2%
vipond1 10/10 2803 days 1.66 2%
2_and_a_half_kiwis 10/10 2803 days 1.66 2%
pauhar 7/10 2803 days 1.51 2%
musicguy 9/10 2834 days 1.6 2%
Jimmy 10/10 2834 days 1.6 2%
Nigel 10/10 2834 days 1.6 2%
hope23 9/10 2834 days 1.6 2%
Tatie3 10/10 2834 days 1.6 2%
JJ_2 10/10 2834 days 1.6 2%
sonsim14 10/10 2834 days 1.6 2%
SueH 10/10 2834 days 1.6 2%
Froggie 8/10 2834 days 1.52 2%
John Laxton 10/10 2834 days 1.6 2%
Lindsay Banks 8/10 2834 days 1.52 2%
mal_going_somewhere 10/10 2864 days 1.54 2%
Charlotte91 10/10 2864 days 1.54 2%
jhim002 9/10 2864 days 1.54 2%
on_holiday 10/10 2895 days 1.48 2%
Weekenders 8/10 2956 days 1.29 2%
campalm 10/10 2956 days 1.36 2%
Tigermoth 10/10 2956 days 1.36 2%
kerrie77 10/10 2987 days 1.3 2%
Vucich 9/10 2987 days 1.3 2%
mcarduph 10/10 2987 days 1.3 2%
hotpeppers 9/10 2987 days 1.3 2%
Campsalot 5/10 3017 days 1.0 1%
GaryU 9/10 3017 days 1.24 2%
Travellers 9/10 3017 days 1.24 2%
schooldays 10/10 3017 days 1.24 2%
TheRicesNZ 10/10 3017 days 1.24 2%
jg1 10/10 3017 days 1.24 2%
john peraua 10/10 3048 days 1.18 1%
hoppinghog 10/10 3077 days 1.12 1%
RevRog 10/10 3108 days 1.06 1%
MOhlson 10/10 3108 days 1.06 1%
Vince 10/10 3139 days 1.0 1%
debmuzz 9/10 3473 days 0.35 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whangateau Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.02% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 124 days. However the Whangateau Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Whangateau Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -1.99%
198 -2.00%
199 -2.01%
200 -2.02%
201 -2.03%
202 -2.04%
203 -2.05%

Final Ranking Score

91%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.