Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Devils Punchbowl Walking Track.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
42 Valid Reviews
The Devils Punchbowl Walking Track experience has a total of 42 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 42 valid reviews:
The raw data average (mean) for all the Devils Punchbowl Walking Track valid reviews is 85.48% and is based on 42 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
35 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 42 valid reviews, the experience has 35 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 35 face-to-face reviews:
The raw data average (mean) for all the Devils Punchbowl Walking Track face-to-face reviews is 84.86% and is based on 35 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Jozef Pinkerton||10/10||1059 days||5.21||18%|
|Chris and Paula Lavery||9/10||1250 days||4.7||16%|
|Saskia Irblich||9/10||1328 days||4.54||16%|
|Franziska Lobe||10/10||1328 days||4.54||16%|
|Stuart Gange||10/10||1336 days||4.53||16%|
|Karlee Hormell||10/10||1348 days||4.5||15%|
|Viki Kent||8/10||1379 days||4.22||15%|
|Floriane Desnoyer||10/10||1601 days||4.01||14%|
|Helena Bond||8/10||1624 days||3.77||13%|
|Mira Huckfield||8/10||1625 days||3.76||13%|
|Verena Konetzhi||9/10||1625 days||3.96||14%|
|Nadav Knoll||5/10||1640 days||3.19||11%|
|Stefanie Giese||6/10||1668 days||3.22||11%|
|Judy Rafferty||10/10||1736 days||3.75||13%|
|Clare Lambley||4/10||2060 days||2.46||8%|
|Eric Lambley||5/10||2061 days||2.52||9%|
|Marco Newald||8/10||2399 days||2.33||8%|
|Fabian Lee||9/10||2408 days||2.43||8%|
|Roy Driehuis||8/10||2411 days||2.3||8%|
|Julia Ahrend||8/10||2412 days||2.3||8%|
|hendrik king||9/10||2623 days||2.01||7%|
|Elizabeth Stenhouse||9/10||2684 days||1.89||6%|
|Tim Vennewold||9/10||2702 days||1.86||6%|
|Yves Vennewald||10/10||2702 days||1.86||6%|
|Matthieu Daveou||8/10||2719 days||1.73||6%|
|Julien Panossian||10/10||2719 days||1.82||6%|
|Goran Backlund||9/10||3065 days||1.14||4%|
|Val Phillips||9/10||3073 days||1.13||4%|
|Patrick Schaad||8/10||3440 days||0.39||1%|
|Hans de Rijk||9/10||3821 days||0.0||0%|
|Debs NZ||9/10||3962 days||0.0||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Devils Punchbowl Walking Track does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.