Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kauri Coast TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kauri Coast TOP 10 Holiday Park

Valid Reviews

50 Valid Reviews

The Kauri Coast TOP 10 Holiday Park experience has a total of 52 reviews. There are 50 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 50 valid reviews:

Rating Count Percentage
10/10 24
48%
9/10 11
22%
8/10 9
18%
7/10 3
6%
6/10 0
0%
5/10 1
2%
4/10 1
2%
3/10 0
0%
2/10 1
2%
1/10 0
0%

88.60% Average

The raw data average (mean) for all the Kauri Coast TOP 10 Holiday Park valid reviews is 88.60% and is based on 50 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

23 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 50 valid reviews, the experience has 23 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 23 face-to-face reviews:

Rating Count Percentage
10/10 6
26%
9/10 9
39%
8/10 4
17%
7/10 3
13%
6/10 0
0%
5/10 0
0%
4/10 1
4%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.09% Average

The raw data average (mean) for all the Kauri Coast TOP 10 Holiday Park face-to-face reviews is 86.09% and is based on 23 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

96.18%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Natascha 10/10 125 days 97.52 100%
N&A 10/10 216 days 92.61 95%
Ancient Uncle 9/10 277 days 87.84 90%
Wendy Munro 10/10 519 days 57.32 59%
Jayne Rex 10/10 859 days 13.83 14%
Bert Hughes 10/10 1129 days 4.93 5%
Madelyn Fagerman 10/10 1184 days 4.83 5%
Chantel Bennett 10/10 1191 days 4.81 5%
Caroline Booker 10/10 1280 days 4.64 5%
Benjamin Warnholz 10/10 1292 days 4.61 5%
Nick Mossman 10/10 1446 days 4.31 4%
Stephanie Oliver 8/10 1450 days 4.09 4%
Volker Stroenisch 8/10 1558 days 3.89 4%
Ann-Catherine Deblon 8/10 1582 days 3.84 4%
Annie Crafar 10/10 1737 days 3.74 4%
Denelle Coutts 2/10 1757 days 2.78 3%
Mike Fricker 8/10 2256 days 2.59 3%
Family Trip 10/10 2317 days 2.61 3%
mr burns 10/10 2376 days 2.49 3%
Sabine 10/10 2437 days 2.37 2%
Julian Roots 9/10 2682 days 1.89 2%
Kiwi Flyer 8/10 2710 days 1.75 2%
Wenmechers 9/10 2762 days true 1.74 2%
Manuela and Thomas 9/10 2778 days true 1.71 2%
KDS_Holiday 10/10 2833 days 1.6 2%
Ian Douglas 9/10 3034 days true 1.21 1%
V deLeeuw 9/10 3043 days true 1.19 1%
Mike3 10/10 3047 days 1.18 1%
Florion Scheffel 10/10 3052 days true 1.17 1%
Peter Wall 10/10 3060 days true 1.15 1%
Walter & Heidi Baumann 10/10 3061 days true 1.15 1%
Eline Vakentijn 7/10 3061 days true 1.05 1%
Scott Simpson 10/10 3064 days true 1.15 1%
Hans Erik Munch 9/10 3074 days true 1.13 1%
Kroepfl 9/10 3075 days true 1.13 1%
Benjamin Meier 9/10 3153 days true 0.97 1%
Herman Plasman 8/10 3153 days true 0.92 1%
Elke & Charlotte 8/10 3158 days true 0.91 1%
Mark de Boer 7/10 3158 days true 0.88 1%
Patricia French 8/10 3372 days true 0.52 1%
Jason & Beth Berlin 9/10 3399 days true 0.49 1%
Peter & Margo Boullin 9/10 3421 days true 0.45 0%
chumfft 10/10 3594 days 0.11 0%
John N 10/10 3772 days true 0.0 0%
M and H Lunn 8/10 3787 days true 0.0 0%
Vanessa 4/10 3879 days true 0.0 0%
wanganuilover 10/10 3929 days 0.0 0%
elisabethk 10/10 3997 days true 0.0 0%
Ed 7/10 4153 days true 0.0 0%
Amanda McCaig 5/10 4508 days 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kauri Coast TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.81% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 124 days. However the Kauri Coast TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Kauri Coast TOP 10 Holiday Park experience has been adjusted for 80 days. Adjustments are according to the following table.

Days Adjustment
77 -0.78%
78 -0.79%
79 -0.80%
80 -0.81%
81 -0.82%
82 -0.83%
83 -0.84%

Final Ranking Score

95%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.