Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Russell TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Russell TOP 10 Holiday Park

Valid Reviews

137 Valid Reviews

The Russell TOP 10 Holiday Park experience has a total of 139 reviews. There are 137 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 55
40%
9/10 42
31%
8/10 25
18%
7/10 8
6%
6/10 2
1%
5/10 0
0%
4/10 1
1%
3/10 1
1%
2/10 2
1%
1/10 1
1%

88.18% Average

The raw data average (mean) for all the Russell TOP 10 Holiday Park valid reviews is 88.18% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

93 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 93 face-to-face reviews:

Rating Count Percentage
10/10 30
32%
9/10 32
34%
8/10 21
23%
7/10 6
6%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 1
1%

87.42% Average

The raw data average (mean) for all the Russell TOP 10 Holiday Park face-to-face reviews is 87.42% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

94.08%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Belinda & Jean-Michel 10/10 27 days 99.88 100%
Gary Major 10/10 117 days 97.83 98%
Mike Smith 10/10 148 days 96.53 97%
Bert 7/10 179 days 86.38 86%
Su 10/10 179 days 94.92 95%
Suzanne J 10/10 270 days 88.45 89%
Scooper 8/10 393 days 71.75 72%
Sheryl Mackintosh 10/10 423 days 71.65 72%
Peggy Tamati 10/10 454 days 67.34 67%
Amber Lilac 10/10 482 days 63.19 63%
Sabine 9/10 513 days 58.3 58%
Deb S 9/10 605 days 43.05 43%
Sue, UK 10/10 605 days 43.05 43%
Natalie Tomlinson-Kurz 10/10 969 days 7.52 8%
Marwin Jurjus 10/10 971 days 7.44 7%
Grainne Phelan 9/10 1164 days 4.86 5%
Laurie Meston 9/10 1171 days 4.85 5%
Siobhan Ryan 10/10 1178 days 4.84 5%
clive ilich 10/10 1183 days 4.83 5%
Dave Rollison 8/10 1183 days 4.59 5%
Herman Visser 10/10 1236 days 4.72 5%
Julia Lloyd 10/10 1242 days 4.71 5%
Hazel North 10/10 1273 days 4.65 5%
Tim Burnett 9/10 1366 days 4.47 4%
Dennis Page 10/10 1517 days 4.17 4%
Staffan Johansson 10/10 1560 days 4.09 4%
Aaron Morrow 9/10 1567 days 4.08 4%
Urs Baumgartner 9/10 1598 days 4.02 4%
Suzanne Vermeulen 3/10 1701 days 2.94 3%
Family Trip 7/10 2280 days 2.44 2%
Sara Clausen 6/10 2286 days true 2.22 2%
Leon Courtney 7/10 2287 days true 2.43 2%
Laurene 1/10 2300 days true 1.93 2%
Guillaume 2/10 2304 days true 1.98 2%
catherine coombs 8/10 2339 days 2.44 2%
Ut & Sacha 10/10 2431 days 2.39 2%
Dick Kooij 9/10 2717 days true 1.83 2%
Alastair MacDonald 9/10 2722 days true 1.82 2%
Reijenga 9/10 2726 days true 1.81 2%
Peter 10/10 2728 days true 1.8 2%
Judy 10/10 2744 days true 1.77 2%
kayburns 2/10 2826 days 1.21 1%
Peter Kent 10/10 2997 days true 1.28 1%
Christop Isabella 10/10 2998 days true 1.28 1%
Tuedi Muggli 10/10 3007 days true 1.26 1%
Peter Hart 10/10 3007 days true 1.26 1%
Michael Jefferies 10/10 3013 days true 1.25 1%
Trevor & Sheila Redman 10/10 3015 days true 1.24 1%
Schneider 10/10 3023 days true 1.23 1%
Gillian MacLaren 10/10 3024 days true 1.23 1%
Walter & Heidi Baumann 8/10 3024 days true 1.16 1%
Hans Oudenbroek 8/10 3024 days true 1.16 1%
Charlotte 8/10 3025 days true 1.16 1%
Ralf Glaser 9/10 3027 days true 1.22 1%
Slangen 8/10 3032 days true 1.15 1%
Fleur & Nils 8/10 3032 days true 1.15 1%
Frank Waskikowski 10/10 3033 days true 1.21 1%
Maria Dietrich 8/10 3034 days true 1.15 1%
Samplonius 9/10 3034 days true 1.21 1%
Schweiger 10/10 3034 days true 1.21 1%
John Reynolds 10/10 3034 days true 1.21 1%
David Blundell 10/10 3034 days true 1.21 1%
Lilja Bjork Hermannsdottir 9/10 3038 days true 1.2 1%
Remy van Heugten 8/10 3038 days true 1.14 1%
Kurt Furuskar 9/10 3050 days true 1.17 1%
bosha22 10/10 3101 days 1.07 1%
Pietsch 9/10 3105 days true 1.07 1%
Robert Carswell 8/10 3107 days true 1.01 1%
Jungo 9/10 3113 days true 1.05 1%
Bart Goovaerts 9/10 3117 days true 1.04 1%
damaca 9/10 3162 days 0.95 1%
lyndavid 8/10 3345 days 0.57 1%
Derek 9/10 3356 days true 0.58 1%
John Duffy 10/10 3362 days true 0.56 1%
Barry Digby 9/10 3363 days true 0.56 1%
Michael Simmang 10/10 3364 days true 0.56 1%
Birgette Lindved 10/10 3365 days true 0.56 1%
Peter & Angela Brown 10/10 3366 days true 0.56 1%
Krabbe 8/10 3367 days true 0.53 1%
Julia Hofstetter 9/10 3369 days true 0.55 1%
Lynda Hutchins 10/10 3370 days true 0.55 1%
Scheauwen 10/10 3374 days true 0.54 1%
Haan Begerian 8/10 3390 days true 0.48 0%
Tobias Torax 10/10 3391 days true 0.51 1%
Jonathon Heaney 9/10 3397 days true 0.5 0%
Michael Duckert 8/10 3398 days true 0.47 0%
Loren van Oordt 10/10 3399 days true 0.49 0%
Igor Filart 7/10 3399 days true 0.45 0%
T Chapman 8/10 3399 days true 0.47 0%
Fred West 9/10 3403 days true 0.48 0%
sarahwarhurst 10/10 3466 days 0.36 0%
David 10/10 3674 days true 0.0 0%
macmaster 9/10 3680 days 0.0 0%
shoretie 10/10 3710 days 0.0 0%
Jake Webster 9/10 3727 days true 0.0 0%
Michael Egli 9/10 3732 days true 0.0 0%
Mette 10/10 3736 days true 0.0 0%
Gerhard Kronen 8/10 3738 days true 0.0 0%
Richie_L 10/10 3741 days 0.0 0%
Daniel Goldsbrough 8/10 3742 days true 0.0 0%
Haitsma 8/10 3749 days true 0.0 0%
Willi Heinen 9/10 3749 days true 0.0 0%
Heike Pless 9/10 3750 days true 0.0 0%
Walter 7/10 3755 days true 0.0 0%
Hannah Clark 7/10 3762 days true 0.0 0%
Valerie Van Hemelrijck 7/10 3764 days true 0.0 0%
Robin Sykes 10/10 3765 days true 0.0 0%
Stephen 9/10 3765 days true 0.0 0%
Bram-Jan M 6/10 3768 days true 0.0 0%
Laura Walters 8/10 3768 days true 0.0 0%
Jens Bo Rykor 9/10 3782 days true 0.0 0%
jan and john 9/10 3785 days true 0.0 0%
Torsten Gehrke 8/10 3786 days true 0.0 0%
Brian Boyle 9/10 3800 days 0.0 0%
aussiesi 4/10 3800 days 0.0 0%
kevinp 9/10 3812 days true 0.0 0%
barts 9/10 3815 days true 0.0 0%
joannaw 8/10 3816 days true 0.0 0%
nadinef 9/10 3823 days true 0.0 0%
Anne Ford 9/10 3833 days true 0.0 0%
Robert Hausser 9/10 3835 days true 0.0 0%
Jansen 7/10 3835 days true 0.0 0%
Sibylle Locher 9/10 3839 days true 0.0 0%
Jean Paul Mesnage 10/10 3841 days true 0.0 0%
rogerandchristine 10/10 3960 days true 0.0 0%
joyceb 9/10 4030 days true 0.0 0%
Chris Barker 8/10 4069 days true 0.0 0%
MorganK 9/10 4072 days true 0.0 0%
wanganuilover 10/10 4075 days 0.0 0%
arthurwa 10/10 4075 days true 0.0 0%
Katy1 9/10 4077 days true 0.0 0%
BrendaM 10/10 4092 days true 0.0 0%
MargaretH 10/10 4118 days true 0.0 0%
Anneleen 8/10 4122 days true 0.0 0%
Lucy 9/10 4124 days true 0.0 0%
TobiL 8/10 4145 days true 0.0 0%
Tamara 10/10 4531 days 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Russell TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.06% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 103 days. However the Russell TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Russell TOP 10 Holiday Park experience has been adjusted for 5 days. Adjustments are according to the following table.

Days Adjustment
2 -0.03%
3 -0.04%
4 -0.05%
5 -0.06%
6 -0.08%
7 -0.09%
8 -0.10%

Final Ranking Score

94%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.