Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Russell TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Russell TOP 10 Holiday Park

Valid Reviews

135 Valid Reviews

The Russell TOP 10 Holiday Park experience has a total of 137 reviews. There are 135 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 135 valid reviews:

Rating Count Percentage
10/10 53
39%
9/10 42
31%
8/10 25
19%
7/10 8
6%
6/10 2
1%
5/10 0
0%
4/10 1
1%
3/10 1
1%
2/10 2
1%
1/10 1
1%

88.00% Average

The raw data average (mean) for all the Russell TOP 10 Holiday Park valid reviews is 88.00% and is based on 135 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

93 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 135 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 93 face-to-face reviews:

Rating Count Percentage
10/10 30
32%
9/10 32
34%
8/10 21
23%
7/10 6
6%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 1
1%

87.42% Average

The raw data average (mean) for all the Russell TOP 10 Holiday Park face-to-face reviews is 87.42% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.00%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Mike Smith 10/10 57 days 99.49 100%
Bert 7/10 88 days 89.88 90%
Su 10/10 88 days 98.77 99%
Suzanne J 10/10 179 days 94.92 95%
Scooper 8/10 302 days 81.27 82%
Sheryl Mackintosh 10/10 332 days 82.53 83%
Peggy Tamati 10/10 363 days 79.12 80%
Amber Lilac 10/10 391 days 75.77 76%
Sabine 9/10 422 days 71.78 72%
Deb S 9/10 514 days 58.14 58%
Sue, UK 10/10 514 days 58.14 58%
Natalie Tomlinson-Kurz 10/10 879 days 12.39 12%
Marwin Jurjus 10/10 880 days 12.32 12%
Grainne Phelan 9/10 1073 days 5.08 5%
Laurie Meston 9/10 1080 days 5.04 5%
Siobhan Ryan 10/10 1087 days 5.01 5%
clive ilich 10/10 1093 days 5.0 5%
Dave Rollison 8/10 1093 days 4.75 5%
Herman Visser 10/10 1145 days 4.9 5%
Julia Lloyd 10/10 1152 days 4.89 5%
Hazel North 10/10 1183 days 4.83 5%
Tim Burnett 9/10 1275 days 4.65 5%
Dennis Page 10/10 1427 days 4.35 4%
Staffan Johansson 10/10 1469 days 4.27 4%
Aaron Morrow 9/10 1476 days 4.25 4%
Urs Baumgartner 9/10 1507 days 4.19 4%
Suzanne Vermeulen 3/10 1610 days 3.07 3%
Family Trip 7/10 2189 days 2.6 3%
Sara Clausen 6/10 2195 days true 2.36 2%
Leon Courtney 7/10 2196 days true 2.59 3%
Laurene 1/10 2209 days true 2.06 2%
Guillaume 2/10 2213 days true 2.11 2%
catherine coombs 8/10 2248 days 2.61 3%
Ut & Sacha 10/10 2340 days 2.56 3%
Dick Kooij 9/10 2626 days true 2.0 2%
Alastair MacDonald 9/10 2631 days true 1.99 2%
Reijenga 9/10 2635 days true 1.99 2%
Peter 10/10 2637 days true 1.98 2%
Judy 10/10 2653 days true 1.95 2%
kayburns 2/10 2735 days 1.34 1%
Peter Kent 10/10 2906 days true 1.46 1%
Christop Isabella 10/10 2907 days true 1.45 1%
Tuedi Muggli 10/10 2916 days true 1.44 1%
Peter Hart 10/10 2916 days true 1.44 1%
Michael Jefferies 10/10 2922 days true 1.42 1%
Trevor & Sheila Redman 10/10 2924 days true 1.42 1%
Schneider 10/10 2932 days true 1.41 1%
Gillian MacLaren 10/10 2933 days true 1.4 1%
Walter & Heidi Baumann 8/10 2933 days true 1.33 1%
Hans Oudenbroek 8/10 2933 days true 1.33 1%
Charlotte 8/10 2934 days true 1.33 1%
Ralf Glaser 9/10 2936 days true 1.4 1%
Slangen 8/10 2941 days true 1.32 1%
Fleur & Nils 8/10 2941 days true 1.32 1%
Frank Waskikowski 10/10 2942 days true 1.39 1%
Maria Dietrich 8/10 2943 days true 1.31 1%
Samplonius 9/10 2943 days true 1.38 1%
Schweiger 10/10 2943 days true 1.38 1%
John Reynolds 10/10 2943 days true 1.38 1%
David Blundell 10/10 2943 days true 1.38 1%
Lilja Bjork Hermannsdottir 9/10 2947 days true 1.38 1%
Remy van Heugten 8/10 2947 days true 1.31 1%
Kurt Furuskar 9/10 2959 days true 1.35 1%
bosha22 10/10 3010 days 1.25 1%
Pietsch 9/10 3014 days true 1.24 1%
Robert Carswell 8/10 3016 days true 1.18 1%
Jungo 9/10 3022 days true 1.23 1%
Bart Goovaerts 9/10 3026 days true 1.22 1%
damaca 9/10 3071 days 1.13 1%
lyndavid 8/10 3254 days 0.74 1%
Derek 9/10 3265 days true 0.75 1%
John Duffy 10/10 3271 days true 0.74 1%
Barry Digby 9/10 3272 days true 0.74 1%
Michael Simmang 10/10 3273 days true 0.74 1%
Birgette Lindved 10/10 3274 days true 0.74 1%
Peter & Angela Brown 10/10 3275 days true 0.73 1%
Krabbe 8/10 3276 days true 0.7 1%
Julia Hofstetter 9/10 3278 days true 0.73 1%
Lynda Hutchins 10/10 3279 days true 0.73 1%
Scheauwen 10/10 3283 days true 0.72 1%
Haan Begerian 8/10 3299 days true 0.65 1%
Tobias Torax 10/10 3300 days true 0.68 1%
Jonathon Heaney 9/10 3306 days true 0.67 1%
Michael Duckert 8/10 3307 days true 0.64 1%
Loren van Oordt 10/10 3308 days true 0.67 1%
Igor Filart 7/10 3308 days true 0.61 1%
T Chapman 8/10 3308 days true 0.64 1%
Fred West 9/10 3312 days true 0.66 1%
sarahwarhurst 10/10 3375 days 0.54 1%
David 10/10 3583 days true 0.13 0%
macmaster 9/10 3589 days 0.12 0%
shoretie 10/10 3619 days 0.06 0%
Jake Webster 9/10 3636 days true 0.03 0%
Michael Egli 9/10 3641 days true 0.02 0%
Mette 10/10 3645 days true 0.01 0%
Gerhard Kronen 8/10 3647 days true 0.01 0%
Richie_L 10/10 3650 days 0.0 0%
Daniel Goldsbrough 8/10 3651 days true 0.0 0%
Haitsma 8/10 3658 days true 0.0 0%
Willi Heinen 9/10 3658 days true 0.0 0%
Heike Pless 9/10 3659 days true 0.0 0%
Walter 7/10 3664 days true 0.0 0%
Hannah Clark 7/10 3671 days true 0.0 0%
Valerie Van Hemelrijck 7/10 3673 days true 0.0 0%
Robin Sykes 10/10 3674 days true 0.0 0%
Stephen 9/10 3674 days true 0.0 0%
Bram-Jan M 6/10 3677 days true 0.0 0%
Laura Walters 8/10 3677 days true 0.0 0%
Jens Bo Rykor 9/10 3691 days true 0.0 0%
jan and john 9/10 3694 days true 0.0 0%
Torsten Gehrke 8/10 3695 days true 0.0 0%
Brian Boyle 9/10 3709 days 0.0 0%
aussiesi 4/10 3709 days 0.0 0%
kevinp 9/10 3721 days true 0.0 0%
barts 9/10 3724 days true 0.0 0%
joannaw 8/10 3725 days true 0.0 0%
nadinef 9/10 3732 days true 0.0 0%
Anne Ford 9/10 3742 days true 0.0 0%
Robert Hausser 9/10 3744 days true 0.0 0%
Jansen 7/10 3744 days true 0.0 0%
Sibylle Locher 9/10 3748 days true 0.0 0%
Jean Paul Mesnage 10/10 3750 days true 0.0 0%
rogerandchristine 10/10 3869 days true 0.0 0%
joyceb 9/10 3939 days true 0.0 0%
Chris Barker 8/10 3978 days true 0.0 0%
MorganK 9/10 3981 days true 0.0 0%
wanganuilover 10/10 3984 days 0.0 0%
arthurwa 10/10 3984 days true 0.0 0%
Katy1 9/10 3986 days true 0.0 0%
BrendaM 10/10 4001 days true 0.0 0%
MargaretH 10/10 4027 days true 0.0 0%
Anneleen 8/10 4031 days true 0.0 0%
Lucy 9/10 4033 days true 0.0 0%
TobiL 8/10 4054 days true 0.0 0%
Tamara 10/10 4440 days 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Russell TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.50% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Russell TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Russell TOP 10 Holiday Park experience has been adjusted for 25 days. Adjustments are according to the following table.

Days Adjustment
22 -0.44%
23 -0.46%
24 -0.48%
25 -0.50%
26 -0.52%
27 -0.54%
28 -0.56%

Final Ranking Score

93%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.