Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Russell TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
137 Valid Reviews
The Russell TOP 10 Holiday Park experience has a total of 139 reviews. There are 137 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 137 valid reviews:
The raw data average (mean) for all the Russell TOP 10 Holiday Park valid reviews is 88.18% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
93 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 137 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 93 face-to-face reviews:
The raw data average (mean) for all the Russell TOP 10 Holiday Park face-to-face reviews is 87.42% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Belinda & Jean-Michel||10/10||27 days||99.88||100%|
|Gary Major||10/10||117 days||97.83||98%|
|Mike Smith||10/10||148 days||96.53||97%|
|Suzanne J||10/10||270 days||88.45||89%|
|Sheryl Mackintosh||10/10||423 days||71.65||72%|
|Peggy Tamati||10/10||454 days||67.34||67%|
|Amber Lilac||10/10||482 days||63.19||63%|
|Deb S||9/10||605 days||43.05||43%|
|Sue, UK||10/10||605 days||43.05||43%|
|Natalie Tomlinson-Kurz||10/10||969 days||7.52||8%|
|Marwin Jurjus||10/10||971 days||7.44||7%|
|Grainne Phelan||9/10||1164 days||4.86||5%|
|Laurie Meston||9/10||1171 days||4.85||5%|
|Siobhan Ryan||10/10||1178 days||4.84||5%|
|clive ilich||10/10||1183 days||4.83||5%|
|Dave Rollison||8/10||1183 days||4.59||5%|
|Herman Visser||10/10||1236 days||4.72||5%|
|Julia Lloyd||10/10||1242 days||4.71||5%|
|Hazel North||10/10||1273 days||4.65||5%|
|Tim Burnett||9/10||1366 days||4.47||4%|
|Dennis Page||10/10||1517 days||4.17||4%|
|Staffan Johansson||10/10||1560 days||4.09||4%|
|Aaron Morrow||9/10||1567 days||4.08||4%|
|Urs Baumgartner||9/10||1598 days||4.02||4%|
|Suzanne Vermeulen||3/10||1701 days||2.94||3%|
|Family Trip||7/10||2280 days||2.44||2%|
|Sara Clausen||6/10||2286 days||2.22||2%|
|Leon Courtney||7/10||2287 days||2.43||2%|
|catherine coombs||8/10||2339 days||2.44||2%|
|Ut & Sacha||10/10||2431 days||2.39||2%|
|Dick Kooij||9/10||2717 days||1.83||2%|
|Alastair MacDonald||9/10||2722 days||1.82||2%|
|Peter Kent||10/10||2997 days||1.28||1%|
|Christop Isabella||10/10||2998 days||1.28||1%|
|Tuedi Muggli||10/10||3007 days||1.26||1%|
|Peter Hart||10/10||3007 days||1.26||1%|
|Michael Jefferies||10/10||3013 days||1.25||1%|
|Trevor & Sheila Redman||10/10||3015 days||1.24||1%|
|Gillian MacLaren||10/10||3024 days||1.23||1%|
|Walter & Heidi Baumann||8/10||3024 days||1.16||1%|
|Hans Oudenbroek||8/10||3024 days||1.16||1%|
|Ralf Glaser||9/10||3027 days||1.22||1%|
|Fleur & Nils||8/10||3032 days||1.15||1%|
|Frank Waskikowski||10/10||3033 days||1.21||1%|
|Maria Dietrich||8/10||3034 days||1.15||1%|
|John Reynolds||10/10||3034 days||1.21||1%|
|David Blundell||10/10||3034 days||1.21||1%|
|Lilja Bjork Hermannsdottir||9/10||3038 days||1.2||1%|
|Remy van Heugten||8/10||3038 days||1.14||1%|
|Kurt Furuskar||9/10||3050 days||1.17||1%|
|Robert Carswell||8/10||3107 days||1.01||1%|
|Bart Goovaerts||9/10||3117 days||1.04||1%|
|John Duffy||10/10||3362 days||0.56||1%|
|Barry Digby||9/10||3363 days||0.56||1%|
|Michael Simmang||10/10||3364 days||0.56||1%|
|Birgette Lindved||10/10||3365 days||0.56||1%|
|Peter & Angela Brown||10/10||3366 days||0.56||1%|
|Julia Hofstetter||9/10||3369 days||0.55||1%|
|Lynda Hutchins||10/10||3370 days||0.55||1%|
|Haan Begerian||8/10||3390 days||0.48||0%|
|Tobias Torax||10/10||3391 days||0.51||1%|
|Jonathon Heaney||9/10||3397 days||0.5||0%|
|Michael Duckert||8/10||3398 days||0.47||0%|
|Loren van Oordt||10/10||3399 days||0.49||0%|
|Igor Filart||7/10||3399 days||0.45||0%|
|T Chapman||8/10||3399 days||0.47||0%|
|Fred West||9/10||3403 days||0.48||0%|
|Jake Webster||9/10||3727 days||0.0||0%|
|Michael Egli||9/10||3732 days||0.0||0%|
|Gerhard Kronen||8/10||3738 days||0.0||0%|
|Daniel Goldsbrough||8/10||3742 days||0.0||0%|
|Willi Heinen||9/10||3749 days||0.0||0%|
|Heike Pless||9/10||3750 days||0.0||0%|
|Hannah Clark||7/10||3762 days||0.0||0%|
|Valerie Van Hemelrijck||7/10||3764 days||0.0||0%|
|Robin Sykes||10/10||3765 days||0.0||0%|
|Bram-Jan M||6/10||3768 days||0.0||0%|
|Laura Walters||8/10||3768 days||0.0||0%|
|Jens Bo Rykor||9/10||3782 days||0.0||0%|
|jan and john||9/10||3785 days||0.0||0%|
|Torsten Gehrke||8/10||3786 days||0.0||0%|
|Brian Boyle||9/10||3800 days||0.0||0%|
|Anne Ford||9/10||3833 days||0.0||0%|
|Robert Hausser||9/10||3835 days||0.0||0%|
|Sibylle Locher||9/10||3839 days||0.0||0%|
|Jean Paul Mesnage||10/10||3841 days||0.0||0%|
|Chris Barker||8/10||4069 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Russell TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 103 days. However the Russell TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Russell TOP 10 Holiday Park experience has been adjusted for 5 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.