Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Russell TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
135 Valid Reviews
The Russell TOP 10 Holiday Park experience has a total of 137 reviews. There are 135 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 135 valid reviews:
The raw data average (mean) for all the Russell TOP 10 Holiday Park valid reviews is 88.00% and is based on 135 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
93 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 135 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 93 face-to-face reviews:
The raw data average (mean) for all the Russell TOP 10 Holiday Park face-to-face reviews is 87.42% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Mike Smith||10/10||57 days||99.49||100%|
|Suzanne J||10/10||179 days||94.92||95%|
|Sheryl Mackintosh||10/10||332 days||82.53||83%|
|Peggy Tamati||10/10||363 days||79.12||80%|
|Amber Lilac||10/10||391 days||75.77||76%|
|Deb S||9/10||514 days||58.14||58%|
|Sue, UK||10/10||514 days||58.14||58%|
|Natalie Tomlinson-Kurz||10/10||879 days||12.39||12%|
|Marwin Jurjus||10/10||880 days||12.32||12%|
|Grainne Phelan||9/10||1073 days||5.08||5%|
|Laurie Meston||9/10||1080 days||5.04||5%|
|Siobhan Ryan||10/10||1087 days||5.01||5%|
|clive ilich||10/10||1093 days||5.0||5%|
|Dave Rollison||8/10||1093 days||4.75||5%|
|Herman Visser||10/10||1145 days||4.9||5%|
|Julia Lloyd||10/10||1152 days||4.89||5%|
|Hazel North||10/10||1183 days||4.83||5%|
|Tim Burnett||9/10||1275 days||4.65||5%|
|Dennis Page||10/10||1427 days||4.35||4%|
|Staffan Johansson||10/10||1469 days||4.27||4%|
|Aaron Morrow||9/10||1476 days||4.25||4%|
|Urs Baumgartner||9/10||1507 days||4.19||4%|
|Suzanne Vermeulen||3/10||1610 days||3.07||3%|
|Family Trip||7/10||2189 days||2.6||3%|
|Sara Clausen||6/10||2195 days||2.36||2%|
|Leon Courtney||7/10||2196 days||2.59||3%|
|catherine coombs||8/10||2248 days||2.61||3%|
|Ut & Sacha||10/10||2340 days||2.56||3%|
|Dick Kooij||9/10||2626 days||2.0||2%|
|Alastair MacDonald||9/10||2631 days||1.99||2%|
|Peter Kent||10/10||2906 days||1.46||1%|
|Christop Isabella||10/10||2907 days||1.45||1%|
|Tuedi Muggli||10/10||2916 days||1.44||1%|
|Peter Hart||10/10||2916 days||1.44||1%|
|Michael Jefferies||10/10||2922 days||1.42||1%|
|Trevor & Sheila Redman||10/10||2924 days||1.42||1%|
|Gillian MacLaren||10/10||2933 days||1.4||1%|
|Walter & Heidi Baumann||8/10||2933 days||1.33||1%|
|Hans Oudenbroek||8/10||2933 days||1.33||1%|
|Ralf Glaser||9/10||2936 days||1.4||1%|
|Fleur & Nils||8/10||2941 days||1.32||1%|
|Frank Waskikowski||10/10||2942 days||1.39||1%|
|Maria Dietrich||8/10||2943 days||1.31||1%|
|John Reynolds||10/10||2943 days||1.38||1%|
|David Blundell||10/10||2943 days||1.38||1%|
|Lilja Bjork Hermannsdottir||9/10||2947 days||1.38||1%|
|Remy van Heugten||8/10||2947 days||1.31||1%|
|Kurt Furuskar||9/10||2959 days||1.35||1%|
|Robert Carswell||8/10||3016 days||1.18||1%|
|Bart Goovaerts||9/10||3026 days||1.22||1%|
|John Duffy||10/10||3271 days||0.74||1%|
|Barry Digby||9/10||3272 days||0.74||1%|
|Michael Simmang||10/10||3273 days||0.74||1%|
|Birgette Lindved||10/10||3274 days||0.74||1%|
|Peter & Angela Brown||10/10||3275 days||0.73||1%|
|Julia Hofstetter||9/10||3278 days||0.73||1%|
|Lynda Hutchins||10/10||3279 days||0.73||1%|
|Haan Begerian||8/10||3299 days||0.65||1%|
|Tobias Torax||10/10||3300 days||0.68||1%|
|Jonathon Heaney||9/10||3306 days||0.67||1%|
|Michael Duckert||8/10||3307 days||0.64||1%|
|Loren van Oordt||10/10||3308 days||0.67||1%|
|Igor Filart||7/10||3308 days||0.61||1%|
|T Chapman||8/10||3308 days||0.64||1%|
|Fred West||9/10||3312 days||0.66||1%|
|Jake Webster||9/10||3636 days||0.03||0%|
|Michael Egli||9/10||3641 days||0.02||0%|
|Gerhard Kronen||8/10||3647 days||0.01||0%|
|Daniel Goldsbrough||8/10||3651 days||0.0||0%|
|Willi Heinen||9/10||3658 days||0.0||0%|
|Heike Pless||9/10||3659 days||0.0||0%|
|Hannah Clark||7/10||3671 days||0.0||0%|
|Valerie Van Hemelrijck||7/10||3673 days||0.0||0%|
|Robin Sykes||10/10||3674 days||0.0||0%|
|Bram-Jan M||6/10||3677 days||0.0||0%|
|Laura Walters||8/10||3677 days||0.0||0%|
|Jens Bo Rykor||9/10||3691 days||0.0||0%|
|jan and john||9/10||3694 days||0.0||0%|
|Torsten Gehrke||8/10||3695 days||0.0||0%|
|Brian Boyle||9/10||3709 days||0.0||0%|
|Anne Ford||9/10||3742 days||0.0||0%|
|Robert Hausser||9/10||3744 days||0.0||0%|
|Sibylle Locher||9/10||3748 days||0.0||0%|
|Jean Paul Mesnage||10/10||3750 days||0.0||0%|
|Chris Barker||8/10||3978 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Russell TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Russell TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Russell TOP 10 Holiday Park experience has been adjusted for 25 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.