Discover NZ Motorhome Rentals

Discover NZ Motorhome Rentals

Reviews

Michael P Ringland's avatar

Michael P Ringland

Ranking: 10/10

We just spent almost 2 weeks in an Imala 730 motorhome touring the South Island of NZ and we were extremely happy with the quality of the fitout plus the driving performance, Tony and his team were extremely helpful at all times - if you want a high quality motorhome we would strongly recommend Discover NZ motorhomes

Reviewed 16 days ago

MICHELL GREEN's avatar

MICHELL GREEN

Australia

Ranking: 9/10

Both representatives were informative, friendly and very helpful. No issues with the campervan except the gas ran out which was a little frustrating as it we were in a town the could refill it.

Reviewed 11 months ago

Phil Evans's avatar

Phil Evans

New Zealand

Ranking: 10/10

Excellent all round. Responsive, informative and friendly communication and service from Tony and his team. Superb vehicle (Imala 720). Travelled Nelson to ChCh, 6 nights via the West Coast & Haast Pass with 2 adults and 2 under 5's.

Reviewed over 1 year ago

Sara Kerins's avatar

Sara Kerins

Ireland

Ranking: 9/10

Booked Britz campervan online with Discovery Motorhomes.Discovery Motorhomes answered within 24 hours any of my follow up emails with further questions that I had. Dealt directly with Britz apon arrival and they were great.
Only thing is that Discovery Motorhomes said I could add on an awning but on arrival Britz informed me that the make of van does not facilitate an awning.

Reviewed about 2 years ago

Anna Brooks's avatar

Anna Brooks

United Kingdom

Ranking: 10/10

We hired our camper van from Discover NZ again this year because we had such a good experience with them last year. They didn’t disappoint. We had a few minor issues with the van (brake lights went) but they were fixed very quickly and the communication with Tony was fast and efficient. The collection and delivery of the van was simple and very well organised. We would highly recommend them.

Reviewed about 2 years ago

Kendall  Ranieri 's avatar

Kendall Ranieri

Australia

Ranking: 9/10

Nice clean van, well maintained. We would recommend Discovery Campervans

Reviewed over 2 years ago

Anders Frank's avatar

Anders Frank

Denmark

Ranking: 10/10

Very good service so far. Good prompt response to the few issues and questions we have had.

Reviewed almost 3 years ago and experienced in January 2017

Harriet and Paul's avatar

Harriet and Paul

United Kingdom

Ranking: 6/10

Price was good compared to other companies and pickup was really easy, however, the vans are old and need looking after and updating. When it rains, it leaks and our bedding got wet.

Reviewed almost 3 years ago and experienced in February 2017

Vince Vince F's avatar

Vince Vince F

France

Ranking: 10/10

Great service provided by Eddie, always available and sympathic. The van was great with all the facilities provided, a real pleasure to go along for this trip.
As mentionned in the website, no fees to be paid when returning the van. Company highly recommended.

Reviewed almost 3 years ago and experienced in October 2016

Alan Parry's avatar

Alan Parry

New Zealand

Ranking: 9/10

All worked out really well. Excellent handover at the start, and minor problem fixed quickly. Would definitely recommend

Reviewed almost 3 years ago

Anne Howard's avatar

Anne Howard

Australia

Ranking: 10/10

Cant speak highly enough of the service we received from both Tony and Eddie. They answered our few calls promptly and were really helpful and supportive. Our motor home was fabulous- everything we needed and not too squeezy for 4 adults. It was great to have a separate shower next to toilet. We absolutely loved our 12 days hire for North Island. Thankyou.

Reviewed almost 3 years ago

Leo O'Keeffe's avatar

Leo O'Keeffe

Australia

Ranking: 9/10

This is a great company to deal with. The 2 berth van was in very good condition and well appointed. It certainly was easy to drive and handled the step climbs we encountered with ease. The only criticism (& it's minor) was that the pillows provided were very cheap ones and not very comfortable.

Leigh at the Christchurch depot was very friendly and looked after us very well. The van wasn't quite ready for us when he picked us up from our hotel, so he drove us to the nearest supermarket for us to stock up on the groceries we wanted to purchase.

This was our first time having a camper van holiday and our positive experiences mean we will probably do further such holidays. Thank you, Discover NZ.

Reviewed almost 3 years ago

Wouter Bleckmann's avatar

Wouter Bleckmann

Netherlands

Ranking: 9/10

Quick response on email. No hassle on pickup. Great van. Extra bedding not a problem. Nothing is broken in the van, everything works as it is supposed to.

Reviewed almost 3 years ago and experienced in December 2016

Anna Fioravanti's avatar

Anna Fioravanti

United Kingdom

Ranking: 10/10

Great service and the van was exactly what we needed. Very clean and economical. Really enjoyed travelling around both islands in it. Would definitely recommend them!

Reviewed almost 3 years ago

Rob  Mitchell's avatar

Rob Mitchell

Australia

Ranking: 10/10

Great customer service. The van was near new, very easy to drive and prefect for a family of four. As it was our first motor home holiday we were a bit apprehensive, but Lee at the Christchurch branch soon put our minds at rest. The van was very clean, all linen and towels supplied and had all the utensils you need (plates, cutlery, cups, glasses etc). We enjoyed it so much we are already planning to return and do the North Island by motorhome with the same company.

Reviewed almost 3 years ago

Alonso's avatar

Alonso

Spain

Ranking: 9/10

Very good attention and support by phone or face to face. We had a couple of little issues with the campervan and they fixed them really quickly.

Reviewed almost 3 years ago and experienced in November 2016

Tony Sheridan's avatar

Tony Sheridan

Ireland

Ranking: 10/10

Spent 11 days touring South Island in a motorhome provided by Discover NZ, incredible experience, great van, easy going company, no issues...only disappointment was that we couldn't stay longer. Highly recommended.

Reviewed about 3 years ago and experienced in February 2017

Ed Murray's avatar

Ed Murray

United Kingdom

Ranking: 9/10

Our experience with Discover NZ was perfect. The van was almost new and everything worked perfectly. It was spotlessly clean and had everything we needed for our trip. It included all the kitchen utensils, plenty of bedding and also camping chairs and tables to sit out on. We were met at Nelson airport straight of our flight and given a thorough introduction to the van. We were also given plenty of contact details if we had any problems during our rental but there wasn't any problems. Drop off in Christchurch was also seamless and getting dropped off in the city centred was a big help. I can't recommend them highly enough.

Reviewed about 3 years ago

Ann Teeters's avatar

Ann Teeters

United States

Ranking: 10/10

We rented the 720 Imala motorhome from Discover NZ for a 3 week tour of the South Island. I highly recommend this company. The persons I worked with (Tony, David, and Lee) were all extremely nice, helpful and responsive. The camper was in great shape (like new), very clean, comfortable and drove great! Tony answered all my questions very quickly and was wonderful to work with. Total thumbs up!!!

Reviewed about 3 years ago

Elizabeth Predeger's avatar

Elizabeth Predeger

United States

Ranking: 8/10

Actual experience with Discover NZ folks would have to be rated at a '10". They were helpful and responsive in the booking process, pick up & delivery of the campervan. However, the actual campervan was a bit older than expected with a couple issues--- screen was broken off the sliding door window, which was too bad as we could have really used more screening with all the bugs on the South Island. We also ended up taping the rubber on the front windscreen, that flapped loudly in the wind. It had obviously been taped in past as well. Taping seemed to work and keep us sane in driving without the flapping. That is how we came to the '8' rating above. Delivery and drop off with Discover NZ was seamless. Good people & mechanically sound vehicle considering the age of the campervan.

Reviewed about 3 years ago

Sablera's avatar

Sablera

United Kingdom

Ranking: 10/10

In our original research for NZ motorhome rental companies we sought feedback from previous travellers and we found customer feedback on Discover NZ was extremely positive.
Consequently we made reservations with this company in 2012 and 2014 on a very similar basis and were very happy with the arrangements.
This time around we were not disappointed. We arranged for collection of the vehicle in Christchurch with drop off in Auckland and requested an interislander ferry crossing.
All was handled in a very professional manner.
Unlike in previous years we did encounter a technical problem during our hire when the fan belt failed whilst travelling in the North Island. This deactivated the power steering and footbrake so we were left in a relatively remote area with no effective means of getting to our destination.
We called Tony Terrell and within an hour a breakdown truck had arrived which took us to our next campsite. The following day a replacement vehicle was supplied while our own vehicle was repaired and the day after that our vehicle was returned to us fully repaired. Thus, impressively, we experienced no disruption to our holiday due to the efficient action by Tony and his team.
It is true that our vehicle was perhaps a little older than some motorhomes seen on the roads in NZ, however we loved the vehicle, felt very comfortable in it and, frankly, were sorry to hand it back at the end of the rental period.
Having now rented motorhomes with Discover NZ Motorhome Rentals three times in the space of five years we cannot praise enough the quality of service this organisation gives its customers and would recommend them highly to anyone contemplating renting a motorhome in NZ either this year or in the future.

Reviewed about 3 years ago

Anna Brooks's avatar

Anna Brooks

United Kingdom

Ranking: 10/10

Could not have had a better experience renting from Discover NZ Campers. They were friendly, very helpful and gave us lots of great advice. The van was great, bed was very comfortable and everything we needed was onboard. Very easy to drive, no issues mechanically and it took us everywhere we wanted to go. Would highly recommend and will us them again when we come back next year.

Reviewed about 3 years ago

Robert Burlumi's avatar

Robert Burlumi

United Kingdom

Ranking: 10/10

Tony and his team were so helpful. We had full support during our one month trip. The campervan was easy to drive and nicely fitted out with all we needed. We would highly recommend this company.

Reviewed about 3 years ago

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Dicky Woollard's avatar

Dicky Woollard

Hong Kong

Ranking: 10/10

No detail too small. Best ever

Reviewed about 3 years ago

David Bailey's avatar

David Bailey

Australia

Ranking: 10/10

V. good value and service.

Reviewed about 3 years ago

Andrew von Berky's avatar

Andrew von Berky

Australia

Ranking: 8/10

We hired a really nice very new Fiat Ducato Imala 720 campervan (Auto-Trail) late last year. We had a few glitches along the way with the van … the usual things like cupboard latches coming loose, a broken water pipe that had to be fixed, and so on but in the big picture those things aren’t important and we would be very happy to book with Discovery NZ again (and probably will before long).

The main thing is that the service from this company is so good that you can forgive the inevitable bugbears that happen when you’re trying to travel and settle into an unfamiliar new home. Right from the start, the personal communication from Tony was just great and he talked over the benefits and features of the various campers in great detail to select the one to best suit our family. They were super easy to deal with. Discover NZ is not one of the big McDonalds style corporate hire mobs so their depot is just a yard and there’s a small staff base, but their service just goes way beyond the others. They picked us up from our friends’ place, a long way from the airport, when it was way beyond their usual zone. They provided extra bits of gear we might need. When we had problems Tony or Ayreal were so quick to answer the phone … it seemed that at any time of the day or night, Tony was there to sort things out. It gave us huge confidence to know that help was so responsive, even if it was just to tell me I was lighting the gas heater the wrong way!

The vehicle itself … best driving camper I’ve driven and the great fuel economy was a bonus. The layout was really good. It didn’t seem to have as much fresh water or waste water storage as the others we’ve had, so we visited the dump stations more frequently but it wasn’t a problem. The charging system is brilliant. We freedom camped every night and never connected to 240v for the entire 16 days and the batteries remained fully charged the whole time, which is a huge benefit.

Reviewed over 3 years ago and experienced in September 2016

Spencer Lewis's avatar

Spencer Lewis

United Kingdom

Ranking: 10/10

We hired the 2 berth deluxe van for a month and we drove it on both islands. It was equipped with everything you needed and was a pleasure to drive. Eddie picked us up from our Auckland hotel and took back us to airport when we returned. He was very helpful and would highly recommend this company if you plan to tour NZ.

Reviewed over 3 years ago and experienced in October 2016

John Peacock's avatar

John Peacock

United Kingdom

Ranking: 9/10

Very Good and friendly customer service. Provided lots of information on camping in the South Island prior to collection. Happy to pick-up and drop off at hotel before and after rental. Would definitely recommend.

Reviewed over 3 years ago

Manon Pelletier's avatar

Manon Pelletier

Canada

Ranking: 10/10

Outstanding service !

Reviewed over 3 years ago

Andrew Casey's avatar

Andrew Casey

Canada

Ranking: 10/10

Fantastic customer service, great camper van quality (clean, drove well, lots of space). Also a great price point.

Reviewed over 3 years ago

Anonymous (57534)'s avatar

Anonymous (57534)

Netherlands

Ranking: 9/10

Used the 2berth campervan for thee weeks. Perfect size vehicle for two persons. Camper was very clean on delivery and felt well maintained when driving.
Contact with Ed, one of the owners, was very pleasant and alway with a quick response.
Definitely recommended.

Reviewed over 3 years ago

Fred Stein's avatar

Fred Stein

United States

Ranking: 10/10

Just back from an awesome holiday in a Discover NZ Imala campervan. Tony was very responsive to my many questions during the research/booking process. Pickup in Christchurch was a breeze, with Lee arriving promptly to shuttle us to the depot and Ayreal patiently explaining all the features of the van. The van was in excellent shape, spotlessly clean and equipped with all the features many others charge extra for such as dishes, cookware, toaster, outside table/chairs and 2 sets of bedding so we could change linens mid-way through the trip. When looking at other campervans in the holiday parks we were constantly reminded we made the right choice as ours was clearly the nicest of the lot. Eddie was super for our drop-off in Auckland. Best of all there are no hidden extras or charges for gas bottle refill, diesel tax, credit card supplements, extra drivers, etc. I highly recommend Discover NZ for your campervan holiday.

Reviewed over 3 years ago

Rachel Lofting's avatar

Rachel Lofting

United Kingdom

Ranking: 10/10

I cannot recommend Discover NZ highly enough, the camper was perfect for our needs, the price was reasonable and above all the people we dealt with were fabulous. There was great care taken in including little things you don't know you need on a first Camper van adventure. Tony was quick to respond to all my questions and was paitent with the number of them I asked. Eddie who handed over the camper to us was so helpful and ensured we had everything we needed to know, giving us tips the guide books don't tell you! The drop off and collection was a breeze and Kelvin who assisted with the handover was knowledgeable, friendly and helpful. The perfect way to start our holiday!

Reviewed over 3 years ago

Alan Strong's avatar

Alan Strong

Australia

Ranking: 9/10

We had a great 9 days and really enjoyed travelling in the new 'Discover NZ' motorhome. We felt like we treated ourselves to a little luxury and affordable. The mattress was very comfortable. All the new features with the seats that swivel, the great curtains and fly screens all added to the comfort. The van was cosy and well insulated and we were warm and cosy even with the rain falling steadily at night. The motorhome travelled well and having the GPS was a bonus.

The pick-up and drop of services is much appreciated and adds to the personal touch. We always recommend Discover NZ to everyone we see along the way. We especially point out that you only take an imprint of credit cards and do not withdraw an excess surety that may be required as other bigger companies are known to do.

We wish to thank Eddie for his friendly and helpful attitude. Having the umbrella and an extra towel for the floor was a bonus as a floor mat or door mat is a good idea to protect the flooring in the motorhome.

We will certainly use Discover NZ motorhomes on our next holiday to New Zealand.

Reviewed over 3 years ago

Jacqui Deans's avatar

Jacqui Deans

New Zealand

Ranking: 9/10

Thoroughly enjoyed our 5 berth de luxe campervan with Discover NZ , hired from Nelson. Was worried that we wouldn't be warm enough, but the gas/electric heater was really efficient and kept us toasty even when night temperatures plummeted outdoors. Perfect family camper, plenty of room and choice of beds.. Also really good for people who get travelsick as the layout and visibility of road from all seats is brilliant. Would definitely recommend and hire again - the Nelson branch of Discover NZ are very friendly and helpful. Thank you!

Reviewed over 3 years ago and experienced in January 2016

Rebeca Palma's avatar

Rebeca Palma

Ranking: 10/10

Campervan Ford Transit 2010 in great shape, wonderful staff, extremely helpful, we had 0 problems and a fantastic experience with them, would recommend 100%. Thank you Tony (Nelson), Charlie (Nelson). Ariel (Christchurch), Eddie and Glenn (Auckland), you've made our trip!

Reviewed almost 4 years ago

Mark Kalucy's avatar

Mark Kalucy

Australia

Ranking: 9/10

What a great company to hire from! All the people were fantastic to deal with, a relaxed and friendly team.
We had an issue with our van and it was replaced overnight without any issues whatsoever. It was delivered overnight from Nelson to Queenstown (10.5 hours away) and we did not miss a day of our trip because of it! Lee is a real character!
People we were travelling with, hired from another company and had to pay for gas, diesel tax etc, not so here, all included.
Anyone considering which company to hire from, should seriously consider Discover NZ. Thanks Tony!

Reviewed almost 4 years ago

richard collier's avatar

richard collier

United States

Ranking: 9/10

They were great to work with in all stages of the rental process. During our trip we had to call the office with a problem and Eddie in Auckland got right back to us with help. The camper van had a few small issues. It was a 2008 Ford Transit. I think it was the same van we used 5 years ago when we first went to NZ. The window defroster didn't work so when it rained it was a little tough. Also the camper heater did not work. We could've used it a few days but it was not a big thing for us. The camper van is the BEST way to travel New Zealand, you can get almost anywhere in the country in a camper so why worry about looking for a motel room when you can camp almost any where you care to be.

I would defiantly rent from Discover NZ they are a great company and are happy to help you through the whole rental process and while you are on your trip, Thanks Tony.

Reviewed about 4 years ago and experienced in January 2016

Lisa Davis's avatar

Lisa Davis

Ranking: 9/10

Excellent service; can't say enough about the communication and willingness to be of service.. The van was ok, just had a few minor problems that certainly did not interfere with us having a good time! I would not hesitate to refer these folk to anyone wanting a rental camper van for a fair price!

Reviewed about 4 years ago

Steve Elliott's avatar

Steve Elliott

United Kingdom

Ranking: 9/10

We had a 2b ST for 3 weeks - excellent experience. The van was comfortable, behaved faultlessly and very reasonably priced. Also Tony & Ayreal went out their way to be helpful. We would definitely recommend them and intend to use them again on our next visit.

Reviewed about 4 years ago

Ken Taylor's avatar

Ken Taylor

England

Ranking: 9/10

Friendly family firm, good value, good van.

Reviewed about 4 years ago and experienced in January 2016

Beth Cobb's avatar

Beth Cobb

United States

Ranking: 10/10

Tony and everyone we talked with were helpful and honest. They were there with the campervan when we arrived late from the ferry to Picton, and Tony met us when we returned the car in Christchurch and took time out from his busy schedule to give us a driving tour of the city center and then dropped us off at our next accommodation. The campervan was perfect for what we were looking for - tall in the center so we could stand up, refrigerator was of good useful size, the bed made up easily each night, no motor problems despite driving clear around the country for 12 days. The stove worked wonderfully and having water available was a bonus as well. We were surprised at how chilly it got some evenings - there's no heat for nighttime use so just pack warm nighttime clothes. Perhaps an extra blanket would have been nice. I would recommend Discover New Zealand campervans to anyone!

Reviewed about 4 years ago

Anna Parkinson's avatar

Anna Parkinson

Australia

Ranking: 10/10

What a fabulous company! My mum and I have just hired one of the 2 Berth Campervans from Discover NZ for a two week tour of the South Island and had a great time. The vans are superb quality - they're so well designed, clean and well-cared for and Discover NZ provide all the essentials for your trip - bedding, towels (bath and tea towels), kitchen utensils... But that's what you'd expect from any campervan hire company.

What Discover NZ do on top of that really puts them head and shoulders above the rest. I dealt with Tony for the booking and Ayreal for the pick up/drop off and was in touch now and again throughout the trip for quick queries about the van (nothing major at all, the van worked perfectly well throughout the whole trip) and they were both so incredibly polite, helpful and were always there for us. They provide such tailored and friendly customer service, it's brilliant. Ayreal picked us up and dropped us off at our apartment in Christchurch which was a huge benefit for us, especially since we could use the drive to pick her brains for her great tips and recommendations for our trip!

This is all done for an excellent value for money price. So glad I came across them for this trip! Discover NZ comes highly recommended from me - it's the additional customer service you look for when choosing something like this, and Discover NZ absolutely championed that! I'll definitely be sending any friends heading of to NZ campervan holiday in their direction and if (/when!) I go back I'll definitely be picking up the phone to Tony again.

Reviewed over 4 years ago

Sarah Carlson's avatar

Sarah Carlson

United States

Ranking: 10/10

Discover NZ was a fantastic company. They picked us up and dropped us off at our hotel and had our camper van clean and all ready to go upon arrival. They answered a myriad of questions, and recommended several driving routes and sites to see. We followed their advice and had a wonderful trip. We called Tony and Ayreal several times from the road with random questions; they were extremely personable and friendly. Ayreal gave us several extra blankets and pillows at our request and upon hearing how much we love coffee she switched out our plunger for their largest one available. At one point we had an issue with our cassette which Tony helped us fix immediately. Tony even gave us a bottle of local NZ wine to try for any inconvenience it may have caused us. We would highly recommend Discover NZ.

Reviewed over 4 years ago

Michelle Cooke's avatar

Michelle Cooke

Ranking: 9/10

Great experience and customer service. Motorhome was clean and contained all necessary equipment for our 13 night journey. We had a small issue with water heating, but worked out that it was because we turned off the switch for the cooker ignition when we weren't using the stove. Overall, loved the trip!!

Reviewed over 4 years ago

Jennifer Brown's avatar

Jennifer Brown

United States

Ranking: 10/10

We were so glad we chose Discover NZ for our campervan! When we picked it up, we were given a thorough overview of how to use all the features inside and out. We did not have any mechanical issues but knew that if we did, we could call Tony and he would take card of us! We wished we could of had it for longer as it was such a nice way to see New Zealand!

Reviewed over 4 years ago

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Cherie Arrowsmith's avatar

Cherie Arrowsmith

Ranking: 9/10

From the minute we were picked up from the airport to the moment we were dropped back at the end of our holiday the whole experience was comfortable, relaxed and hassle free.

Tony, the owner, went out of his way to change dates for us when we needed and even organised further transport for our additional non camping stay. The van was clean, modern and reliable and fully equipped with everything you would need for a camping holiday.

Reviewed over 4 years ago

André Gomes's avatar

André Gomes

Ranking: 10/10

From the beginning of the process we were always very well advised.
The booking was made with Tony. Fantastic!
The delivery was made by Ed. Amazing!
Thank you for this fantastic experience.
Who wants to do a Road Trip in New Zealand do not hesitate to choose this wonderful team. Everything is perfect.

Cheers,
André and Mariana

Reviewed over 4 years ago and experienced in January 2015

Claudius How's avatar

Claudius How

Ranking: 10/10

We just finished a 15 days rental with Tony and Team. Everything, and I mean EVERYTHING, was seamless and smooth. Right from the enquires, booking, and occasional oops-I-forgot-to-ask-about questions along the way, everything was replied by Tony promptly. He never felt irritated by our bombardment of questions, which was quite a lot as it's our first camper trip with young children. Everything was included in the pricing, no hidden charges for extras - camping chairs, child seats, mileage, gps, etc etc.. All we need to worry about was to get ourselves into Christchurch airport and then a call to Ayreal or Tony for a pick up from the airport. Oh, the handover was smooth too. That's a HUGE PLUS when you have young kids after an overnight flight! Both Tony and Ayreal was professional and yet friendly. You don't get the typical "corporate" dealing feel, like "oh, pls note this item 25 on the agreement about blah-blah-blah..." Tony even offered to bring wife and kids for brunch while I do the take-over from Ayreal! It truly feels like you're dealing with a friend!

Oh, the vehicle... It's so clean!! Spotless, if I may say. With kids, we are rather particular about cleanliness. Besides our experience in Japan, this is the ONLY other place we didn't have to do a pre-use vehicle cleaning! And it's a Campervan, meaning the interior space is like 5 X bigger than a typical saloon car! And everything worked in the van. No need for tapes or strings to hold things down or in place!
Coming from a hot country, the first night of 10 deg was too much for us. Upon learning that, Ayreal came with extra bedding and blankets early next morning and went through operating the in-cabin heater with us again! Now that's the level of attention and care the team at Discover NZ provides.

Keep up the superb work Tony, Ayreal and team Discover NZ! You guys are a league above the rest!

Best,
Claudius and Family

Reviewed over 4 years ago

ken trotter's avatar

ken trotter

New Zealand

Ranking: 10/10

As a first time camper van hirer, our experience with Discover NZ, made our 9 day trip to the Fleetwood Mac concert in Dunedin, even more memorable.
Charlie would be the best ambassador Tony could ever wish for, as his initial advice and expertise in all manners about motorhoming, put us at ease.
The camervan we hired was a dream, from performance to economy.No problems labouring up hills....and comfort from the driving and passenger aspect.
It even had a plug for our Ipod!!
I would highly recomend this company to anyone and already have done so on more than one occasion.
if you travellers want a good hire experience, then get hold of these guys!
Good on you Tony and Charlie, and thanks for making that week an experience we will never forget!

Ken and Gail
Nelson

Reviewed over 4 years ago

Rory Diffin's avatar

Rory Diffin

United States

Ranking: 10/10

My wife and I cannot put into words how amazing Discover NZ was to work with during our honeymoon. From start to finish, this company was an absolute pleasure. Tony was extremely responsive to my many questions and modifications to our quote prior to our rental. He put together an outstanding quote for a two-week rental of a 2-berth deluxe with an Auckland pick-up and Christchurch drop-off. Eddie came to pick us up at our hotel in Auckland and gladly drove us to the outskirts of the city so that our first experience driving in NZ would be an enjoyable one! Eddie was a pleasant fellow who meticulously went over all of the functions of the campervan and how to get the most out of our campervan. He was an excellent ambassador for the country and gave us lots of great tips and advice for our journey.

The campervan itself was outstanding. My wife and I fell in love with "Gertie" (our silly nickname for the vehicle) from the moment our journey began. I am on the taller side at 6' 3" and I never felt crunched for space while driving, sleeping, or moving around the campervan. Gertie was great on gas and was a pleasure to drive all around the north and south islands. I was very impressed with how efficiently space was used in the campervan and also very pleased with how well-equipped everything was. We had absolutely zero issues with the campervan throughout our two-week rental. The worst part of the trip was having to say goodbye to Gertie after two great weeks together! Drop-off in Christchurch was a breeze. Ariel drove us into the city and dropped us off right at our hotel.

My wife and I are so glad that we chose Discover NZ as our campervan rental company. If my review sounds like I'm gushing a bit, it's because I am! In an age where companies seem to care less and less about customers and buyer satisfaction, Discover NZ was a breath of fresh air and amazing to work with from start to finish. When we return to NZ some day, we fully intend to use Discover NZ again!

Reviewed over 4 years ago and experienced in March 2015

Rosie Harness's avatar

Rosie Harness

United Kingdom

Ranking: 10/10

I can not say about a bad word about Discover New Zealand campervans. From the minute that we met the lovely guy at the ferry port (I'm sorry that we've forgotten your name!) to the last day of our trip when we met Tony who take the van away, our experience has been 10/10. The van (2 Berth Deluxe I think) was spotlessly clean and a lot more modern than we ever expected. It had everything you'd ever need it in it, from tea towels to an auxiliary cable for our iPod, and from a DVD player and TV to a potato masher! It drove really well the whole time. I can't thank you guys enough. We've had the time of our lives, and your staff and van have contributed so much. I would recommend this company to anyone and everyone.

Reviewed over 4 years ago

Mira Letizia's avatar

Mira Letizia

Italy

Ranking: 10/10

We were a bit worried, it was our first time renting a camper in NZ and Discover NZ had a much lower price compared to many others, and also the campers were a little outdated. We booked, but we feared that we would land in Christchurch and find no one waiting for us!
Instead we were treated very well! Courtesy, kindness, and professionalism. We hired a 2Berth that took us everywhere without any problem. It was delivered clean, perfumed and in excellent condition!
We recommend Discover NZ for the professionalism and reliability of Tony and his staff and of course for their perfect camper!
Thanks, a memorable experience thanks to you!

Reviewed over 4 years ago and experienced in March 2015

Alan & Joyce's avatar

Alan & Joyce

United Kingdom

Ranking: 10/10

Before we found this friendly business, we had made four visits to NZ, and rented from two major chains. We have now rented from Tony on seven occasions, starting in 2008. That probably speaks for itself. We have toured extensively in both Islands with very few problems. Any problems that arose were dealt with at our mutual convenience as to time and place. On one occasion our tour had to be aborted at Auckland, due to hospitalisation immediately before the start. We are forever grateful for the support given to both of us by Ed for the rest of our stay in NZ that year. We understand that Charlie, who has helped us in the past, requested regular updates. Our thanks are also due to Tony, Ayreal, and Anna Marie. We hope to be able to visit again.

Reviewed over 4 years ago and experienced in March 2015

Discover NZ Motorhome Rentals responds:

Thanks Alan

And I do hope you do get back in a year or two as you and Joyce are a stunning example of keeping young by being active and still doing the things some half your age can only dream off? We all wish yourself and Joyce well in the coming year

Tony & Anna, Ayreal, Ed & Tina, Lee, Charlie, and Gail

Marine DEPAIL's avatar

Marine DEPAIL

France

Ranking: 10/10

Very good experience, perfect service, very good price (during winter season for us), the campervan was in excellent mechanical condition, we had a few minor issues that were taken care of immediatly.
Very easy, the perfect way to "Discover NZ" !
Thank you

Victor and Marine

Reviewed almost 5 years ago and experienced in May 2015

Discover NZ Motorhome Rentals responds:

Hi Guys

Thanks for the feedback and hope you enjoyed your time here in the cooler months

Tony and Team

Albert Verhagen's avatar

Albert Verhagen

Netherlands

Ranking: 10/10

Stop searching! You will feel quickly at home with this flexible and honest family company. Customer driven in every respect, extremely helpful and no hidden cost. Two persons deserve a very big pat on their back:
Ed Rudolph as great trouble shooter and Lee Pilcher for his unmatched hospitality.
Thank you Eddie and Lee for your valued contributions to a great holiday.
Albert and Henny Verhagen, Eindhoven, Holland

Reviewed almost 5 years ago

Discover NZ Motorhome Rentals responds:

Lovely feedback Albert

Hope to see you again in the near future

Tony and team

Monika Manser's avatar

Monika Manser

Switzerland

Ranking: 10/10

our rental was 90 days long (march-may 2015). we discoverd the south and north island and it was fantastic. the service was excellent and the owner and his team was very helpfull in all kind of ways and very friendly.
starting from the pick up and warm welcome at the airport in christchurch, the campervan was very clean and in a very good condition and all the free extra equipment (bedding pack, kitchen utensils, camp gear) was of a good quality and very generous. we could feel the owner and his team was also familiar with the camper life and they know what you need to feel comfortable up to the detail.
after one month touring we had the opportunity to get a service at the campervan and we get equiped with fresh beddings at the rental station in nelson. we decided for an upgrad to a bigger camper and we changed the camper at the station in auckland. everything was going very smooth and just with an email, fixing the date and time, everything was ready and set up for an easy exchange.
we are very happy we choosed this rental company. it was our first experience and we are sure we found the best. we highly recommend discover nz and you will find out very fast by yourself, the service, response and the engagement is more then just business, they really want you to have a wonderful worryfree time on your holiday to enjoy this wonderful islands.
a BIG thank you to Tony, Lee, Ayreal, Ed and all the others in this great team.....and we will be back ;-)
Monika & Rolf

Reviewed almost 5 years ago and experienced in March 2015

Discover NZ Motorhome Rentals responds:

Thankyou again for the reveiw and also the magic photos you ve sent

All will be revealed when the New Website is live in about a month and we ll see you next trip?

cheers Tony, Ed, Ayreal, Charlie, Lee and the Team

Regina Higginson's avatar

Regina Higginson

Australia

Ranking: 10/10

We are two very satisfied customers of Discover NZ Motorhome Rentals. The Company has been a pleasure to deal with, from initial contact with Tony o obtain a quote, through the booking process, to pick up in Auckland, to organising ferry crossing for us and the van to the South Island, to final drop off at Queenstown Airport.. Ed was the point of contact in Auckland and he was very thorough in making sure we understood how our 2 Berth S/T Deluxe campervan worked. Ed's friendly and pleasant manner, together with some helpful advice to our questions, were much appreciated. The van was a delight to drive, it met our expectations, and we thoroughly enjoyed our Discover NZ experience travelling around beautiful NZ in it. A problem with the van's electrical cable was resolved very quickly - on a Sunday and Mother's Day.....amazing. Tony has been impressive, he has always been contactable, and his engaging and friendly manner, help and advice has been top class. Our thanks go to Tony and his team for ensuring our holiday in NZ was a wonderful experience. May you continue to be successful in your business.

Reviewed almost 5 years ago

Discover NZ Motorhome Rentals responds:

Hello Regina

Thankyou very much for the review

We appreciate your honest feedback and understanding when issues like a cable failure "pop up" ...just one of those unavoidable little things but fourtunately we have some great service agents that I rely heavily at times so i keep them paid up promptly and we get miracles because of it ! ...even on Mother Day!! Thanks "Dave"

many thanks again Tony and the Team at Discover NZ

Mary and David Lax's avatar

Mary and David Lax

Ranking: 10/10

We hired a campervan from Discover NZ Motorhome Rentals from the Yaldhurst Road depot, Christchurch on Jan 12th 2015 returning it to Auckland March 4th 2015. We have never had such excellent service; nothing went wrong with the vehicle; we were given the option of changing the linen at their Nelson Depot; a plus was having it collected from the camp site near the airport. The fact that the bedding was all wrapped in cellophane straight from the laundry was impressive. The staff were friendly and approachable. Thank you all for making our trip so memorable. Hope to see you next time we visit New Zealand. Mary & David

Reviewed almost 5 years ago

Discover NZ Motorhome Rentals responds:

Hi David

Great Feedback and hope to put a face to the name next time you re over

Tony and Team

A P's avatar

A P

Australia

Ranking: 10/10

We loved our time in the Discover NZ motor home, we got the 2 berth deluxe S/T which was a great size for two adults - my partner is 6ft and he found the bed very comfortable. The van itself is very reliable, mechanically sound and the 6 speed turbo diesel handles the hills amazingly. Inside is well laid out, internal access to the cabin of the van, plenty of storage and a lockable safe for peace of mind.

Overall excellent value and a company that really takes care of their customers, highly recommended!

Reviewed almost 5 years ago

Discover NZ Motorhome Rentals responds:

Thanks for the excellent feedback

The Discover NZ Team

ullyatt's avatar

ullyatt

United Kingdom

Ranking: 10/10

Simply the best hire company in New Zealand. Look no further than this company to be certain that you will get the best service and support in New Zealand. We have used Discover NZ twice now and each time their service has been fantastic, always going the extra mile to ensure a great holiday and providing a really personal service. The staff really care about giving you a great time and Tony and Eddie in particular could not do more to make you feel really valued as a customer. Thanks guys for once again ensuring we had such a great time - we cant wait to come back for out third visit.

Reviewed almost 5 years ago

Discover NZ Motorhome Rentals responds:

Looking Forward to seeing you again and give me lots of notice so i can ensure availabilty for you

Regards Tony

Philip read's avatar

Philip read

United Kingdom

Ranking: 10/10

This must have been the best holiday of my life time firstly Tony who was my contact was extremely helpful after one or two emails to confirm flights dates etc . After enquiring about mobile phone he offered to arrange one for me on the campervan collection which he duly did . The campervan it's self was extremely good very powerful and absolutely 100% reliable I had everything I needed and was perfect in every way . One phone call when I arrived and the campervan was there within 20 minutes at my hotel Eddie the driver drove me back to his home on a Sunday and showed me the ropes he even provided me with his own Road atlas and set my mobile phone up for me after 34 days of absolute joy I returned to Eddies home where he welcomed me with his Family where I enjoyed one or two lovely cold beers and then sat with the family who provided me with a fantastic supper . After which Eddie drove me to the airport and I cannot thank them as people enough both Eddie and Tony were extremely helpful and I would highly recommend this company for a campervan hire I myself will definitely be rebooking with them next year thanks again Phil read

Reviewed almost 5 years ago and experienced in February 2015

Discover NZ Motorhome Rentals responds:

Thanks Phil

Lucky you were flying out or you might have been their for a couple of more beers with Ed
Great to earn the feedback and hope we meet again soon

Tony, ed and the Team

Trevor Hosken's avatar

Trevor Hosken

Ranking: 10/10

Thank you so much for the hire of the Sprinter campervan that we had for 6 weeks up until last Monday. We had a fantastic holiday touring both North and South Islands and the camper performed incredibly well and was very comfortable and easy to drive with the automatic gerarbox.
If we come again we will certainly hire from yourselves again.
Many thanks again.

Reviewed about 5 years ago

Discover NZ Motorhome Rentals responds:

Greetings Trevor

thankyou for the lovely review on your recent holiday with Discover NZ Motorhomes

Really appreciated

tony and team

Johannes Nelke's avatar

Johannes Nelke

Germany

Ranking: 10/10

My fiancée and I hired one of Tony’s campervans (a Ford transit 2 Berth Deluxe S/T Campervan with shower and toilet, year of construction: 2010, kilometre reading: 140,000 km) for 33 days for our awesome trip on both the South and the North Island and we couldn’t have found any better! Tony made a great offer for us via Rankers Bid which was not the cheapest of all but the best value for money offer and we were so happy about having chosen Discover NZ. The self-containment certificate of our van helped us to save a huge amount of money as we did not have to pay camping fees most of the time (NZ is a great destination for freedom camping if your campervan meets the requirements). The campervan was clean, well looked after and excellently equipped. Everything was as described and our campervan took us safely and without any problems to the loveliest spots in New Zealand over 5250 km (and the Diesel engine helped us to save a lot of money as well!).

Tony and his whole team do a great job and offer an excellent, very personal and familiar customer service (Tony is available 24 hours per day via phone, if you are having any trouble with the campervan).
The only issue we had was the plastic cover of the a-column of the car being blown off by the wind (which was nobody’s but the weather’s fault). This was repaired after our trip without causing us any expense and so we didn’t lose any of our precious time in this beautiful country. And when Eddy dropped us off at our hotel in Auckland on the last day and I realized that I forgot my purse with all my documents in the van 15 minutes later, it was just one phone call and Eddy made all his way back to the hotel to bring me the purse.

We highly recommend Discover NZ and if we come back to NZ we will definitely have one of Tony’s campervans again without any hesitation. Thank you so much!

Reviewed about 5 years ago and experienced in December 2014

Discover NZ Motorhome Rentals responds:

Hi Johannes

thankyou for your lovely recommendation and i hope all your expectations were exceeded with us

Tony and Team
Discover NZ Motorhomes

Martin Harris's avatar

Martin Harris

Australia

Ranking: 10/10

My wife and I just finished 20 days on the South Island and we couldn't recommend Discover NZ highly enough.

The van was fantastic and well prepared for us, the staff were extremely friendly and helpful, and we never had to stress about anything during the trip.

We had a couple of minor incidents along the way (some our fault, some not) - windscreen chip, broken coffee perculator, table stand getting stuck in place... and on every occasion, the staff went out of their way to make sure things were taken care of quickly with no inconvenience or expense to us.

I couldn't believe it - they even let us extend our rental by an extra day at late notice with no extra charge!!!

We'll go back to NZ and do the North Island for a future holiday someday and we will go straight to Discover NZ for the campervan rental.

Reviewed about 5 years ago

Discover NZ Motorhome Rentals responds:

Great review Martin

Love to see you back to experience the North Island here in Aotearoa

Tony and Team

David Derkin's avatar

David Derkin

Thailand

Ranking: 10/10

Virtually impossible to find a (decent) campervan over Christmas & NY - when booking at last minute - and especially when wanting it 21 days and to pickup in Christchurch and return at Auckland.

With so little choice, we reluctantly decided to take one of DiscoverNZ's Ford Transit 2 berth Deluxe S/T campers that was only available for 15 days and needed to be returned to Nelson - but very very pleased we did.

An absolutely great van and great professional service. Everything worked and was exactly as described on their website. Perfect!

Thanks Lee and thanks Tony... really looking forward to returning to NZ very soon to do it all over again... for longer next time!

David & Pornteera
Thailand

Reviewed about 5 years ago

Discover NZ Motorhome Rentals responds:

Hi david

Yes you need to be very early as its so seasonal and extremely busy in the peak months when you were out but glad you found us and enjoyed the journey with Discover NZ Motorhome Rentals Ltd

Ron Clarke's avatar

Ron Clarke

Czech Republic

Ranking: 10/10

Tony and team are all about customer service. We did a 90 day rental and covered both north and south islands Oct 14 to Jan 15.
Great set up and send off from Eddy in Auckland. We overnighted at Tony's place (the owner) in Richmond/Nelson.
Great vehicle, great service, great advice.
Ours was a 2 birth Ford Transit van. Got us into some stunning places. Small issue with the stove, solved rapidly by the team.
You can find cheaper and you can find more expensive but you won't find better customer service and the people to back it up. Highly Recommend. Great value.

Reviewed about 5 years ago and experienced in October 2014

Discover NZ Motorhome Rentals responds:

Hey Ron

It was a pleasure getting to meet you guys and absolutely loved catching up with you both

Glad you enjoyed your generous time here but you probably still have things to see even after 12 weeks looking around as theres so much to explore in a camper holiday in NZ

Cheers Tony and the Team

Michael Peppou's avatar

Michael Peppou

Australia

Ranking: 10/10

We rented a 6 berth campervan (described as 4/6 Berth) for 10 days for 2 people (we like a bit of space!).
The experience was top notch from start to finish.
Had a great phone conversation with Tony to help pick the right van.
Pickup experience was excellent with an un-hurried and thorough run through all the operations of the van.
The van itself was excellent. Quality of the fit out was really good, with comfortable beds and sofas, a good stove and kitchen and a surprisingly good shower. Most importantly everything completely worked as described with no annoying problems.
The great thing about this company is the level of personal no-bullshit service and the fact that everything is as described with no disappoint. Pricing is very competitive too.
I would look no further than Discover NZ.

Reviewed over 5 years ago

Discover NZ Motorhome Rentals responds:

Love the feedback Michael

Thank you very much

The team at Discover NZ

Ward Van Uytsel's avatar

Ward Van Uytsel

Belgium

Ranking: 10/10

Absolutely fantastic experience with this company! I had a very good deal for a camper van for one month. A small mechanical problem with the van, but the owner Tony arranged everything on the spot (and that on a Sunday evening (10pm!)) and didn't make any problem out of it. I guess this is one of the best NZ companies if you're looking for great vehicles at sharp prices!

Reviewed over 5 years ago

Discover NZ Motorhome Rentals responds:

Thanks Ward

Lovely feedback and really appreciatte the proffessional approach from you ...makes it so much smoother to progress with a plan when things have a mishap

and Yes the issue was very minor in the end (unlike the AAs diagnostic! way of the mark!) anyhow Im glad you sorted the Freedom camping notice out too...well done !! and please look us up next time youre over in NZ

Many regards Tony and Team

Campervan bookings…  Compare and Book Campervans  … best price guarantee!

Gavin Merritt's avatar

Gavin Merritt

Australia

Ranking: 10/10

We travelled the South Island for 26days in a 2 berth van we hired. From pick up to drop off Discover NZ provided excellent service and a faultless vehicle which went a long way in providing an amazing trip. Everything advertised was provided in excellent, clean and working condition at a very competitive price. Thanks so much we will be back again Discover NZ.

Reviewed over 5 years ago

Discover NZ Motorhome Rentals responds:

Hi Gavin

Its a pleasure and thankyou again for your Business and choosing Discover NZ as your preffered supplier

The Team at Discover NZ

Phil Laurence's avatar

Phil Laurence

New Zealand

Ranking: 10/10

I have hired campervans from this company several times over the past 7 years and have had no negative experiences regarding the vans or staff.
I have hired all of their range of vehicles for up to 2 weeks at a time and found they were presented in very good condition, clean and well equipped.
The staff I have met, Tony, Charlie, Eddie and Ayreal have been professional, pleasant to deal with and take pride in a high level of customer support. There is always the sense from them that the clients needs and wishes are paramount.
I would hire from this company without hesitation again and recommend them at every opportunity I have.
Without doubt New Zealand's premier campervan hire company!!

Reviewed over 5 years ago

Discover NZ Motorhome Rentals responds:

Thanks Phil

Appreciatte the honest feedback and we ll endeavour to keep the good work up

The Staff are the Key to success in any Industry

Thanks again Tony and Team

Alex's avatar

Alex

United Kingdom

Ranking: 10/10

Excellent company with personal touch.

Reviewed over 5 years ago and experienced in March 2014

Discover NZ Motorhome Rentals responds:

Hi Alex

A Big Thanks from the team at Discover NZ

Becky's avatar

Becky

United Kingdom

Ranking: 10/10

Very good value for money for our hire. Good quality van and excellent customer service, very personal.

Reviewed over 5 years ago and experienced in March 2014

Discover NZ Motorhome Rentals responds:

Thanks for the great review Becky

Tony and Team

Hannah M's avatar

Hannah M

United Kingdom

Ranking: 10/10

We hired the 2 berth Deluxe S/T campervan for 18 days for our honeymoon as we had both dreamed of visiting NZ & this seemed the perfect way of getting the most out of our trip. We did a lot of research into different campervans and NZ motorhomes had fantastic reviews and seemed good value in comparison to other companies.

From the beginning Tony was very helpful and we requested to hire two bikes and as the particular van we were hoping to hire did not have a rack, he bought a brand new one to fit onto our campervan and provided us with two great bikes.

We stayed in a hotel before starting out and so Tony arranged for our campervan to be dropped off at the hotel and we were given some helpful tips for travelling. Our van also had maps and a lonely planet guide which were invaluable. We definitely recommend NAVMAN to make things that bit easier.

NZ is an incredible place and a campervan really is an ideal way to see it. This van powered up the hills without difficulty and we were regularly overtaking other campervans which did not seem to have as much power. It was also very economical and diesel is about half the price it is in the UK. Also the gas canister lasted us for the full trip despite our visit in May/June so we did have the heating on for quite a lot of time and this proved very effective.

Finally we dropped off the campervan at Christchurch, and it was then arranged for us to be dropped off at the airport which takes away so much hassle and everyone was always very friendly. We managed to leave a dress and two shirts in the wardrobe and after one email, Tony posted them all the way back to the UK which we were very grateful for.

No problems with the campervan worth reporting but if we had, based on the rest of the service, I am very sure it would be easy to get these sorted out.
Would definitely recommend this company and we plan to visit again in the future. Thanks NZ motorhomes for providing the foundations for a trip of a lifetime. : )

Reviewed over 5 years ago and experienced in May 2014

Discover NZ Motorhome Rentals responds:

Hi Hannah

A pleasure having you guys and a pleasure to do business with

Thanks again... The Team at Discover NZ

Karine Scheers's avatar

Karine Scheers

Belgium

Ranking: 10/10

Good campervan! Tony gives excellent service. So much more personal and better than big companies!

Reviewed almost 6 years ago and experienced in February 2013

Discover NZ Motorhome Rentals responds:

Thanks for the great feedback Karine

Regards Tony and Team

Gerard Berote's avatar

Gerard Berote

Belgium

Ranking: 10/10

Very good service, helpful and available. Always willing to help.

Reviewed almost 6 years ago and experienced in February 2013

Discover NZ Motorhome Rentals responds:

We enjoyed having you gerard and look forward to seeing you and the family again very soon in Feb 2015

Regards Tony and Team

Larry Majerus's avatar

Larry Majerus

United States

Ranking: 9/10

Expensive but nice, company service was very good.

Reviewed almost 6 years ago and experienced in February 2014

Discover NZ Motorhome Rentals responds:

Thanks Larry

We dont aim to be the cheapest just the best value for money .. LOL
I hope you enjoyed the experience as much as we enjoy providing the opportunity to assist

The DISCOVER NZ Team

Marielle Stuij's avatar

Marielle Stuij

Ranking: 10/10

We, a family of two adults and two small children, rented a 6-berth campervan for about five weeks.

We were welcomed at the airport and the staff was friendly and a good help to get on the road quickly. The campervan was a little bit older but well maintained and good equipped. We had some damage (the sidestep broke off) for which we were not charged.

Truly a nice experience which we can recommend to others.

Reviewed almost 6 years ago and experienced in February 2014

Discover NZ Motorhome Rentals responds:

Thankyou Guys

Great review and really appreciatte the great feedback

Tony and Team

Claire  Morris's avatar

Claire Morris

New Zealand

Ranking: 10/10

We (Myself, hubby and 2 children) rented a 6 berth campervan from Christchurch for 17 days in April/May 2014. Having been on a campervan holiday previously we knew exactly what we were looking for. We chose Discover NZ because of the great reviews on rankers and also because the cost of hire was significantly lower compared to the other major hire companies.

Pick up at the airport was prompt and Ariel was very friendly. The vehicle was clean and well equipped. Ariel gave us extra blankets and an electric heater to use when we were hooked up to a power supply. Ariel kindly offered to store our very large suitcases at the depot which meant we wouldn't have to shuffle our suitcases around the campervan for the next 17 days. Those who have been on this type of holiday before will know that space is precious even in a 6 berth! We were also able to choose a couple of DVDs to keep the kids entertained when hooked up to power.

Due to some poor manoeuvring round a very tight corner we caused some minor damage to the water outlet. We got in touch with Tony who promptly sent a very nice man to our campsite to fix it. We were very willing to pay the costs for the repair/labour but Tony did not charge us.

After handing back the campervan in Christchurch Ariel drove my husband back to the motel we were staying in. Now that is what I call great customer service. Also, Tony kindly arranged to have the cell phone we'd left in the campervan posted back to our home address.

In summary, our Discover NZ experience was 10/10. The vehicle was reliable, well equipped and any issues were dealt with promptly. Ariel went out of her way to ensure we had everything we needed. We would definitely use Discover NZ again and recommend them to other people.

Thanks again Ariel and Tony. The Customer Service you provide is first rate.

Reviewed almost 6 years ago

Discover NZ Motorhome Rentals responds:

Thanks Claire for the great feedback

The team at Discover NZ

Nadia R's avatar

Nadia R

France

Ranking: 10/10

We rented a 2 Berth Deluxe motorhome for 12 days in the South Island for our honeymoon. We picked it up and dropped it off at the Christchurch location.

The motorhome was clean, well packed with necessary utensils, and conveniently organized. For being someone who drives on the right side, we had no issues driving the van and quickly got used to it. The engine handled the very numerous mountain roads very well. A full tank of diesel provided approximately 725 km (roughly 120 NZD depending on where you tank up). We felt confident that if we had an issue with the car, we could contact Tony at any point -which we didn't need to do. The only inconvenience we had was that during very heavy rains the back door seal leaked a little when we were driving. We subsequently found out that Tony is working on fixing this problem in all cars. Lastly, they provided a very thorough explanation of how to manage the entire car (water tank, waste, grey water,…), which was helpful for first-time users.

Ariel was lovely. She picked us up from our hotel and dropped us off at the airport. She answered all our questions thoroughly and even provided tips on routes to take.

With all the large motorhome companies that you see on the road in NZ, we highly recommend that you look into this small company with great service and great vehicles!

Reviewed almost 6 years ago

Discover NZ Motorhome Rentals responds:

Hi Nadia

I hope you enjoyed your time in NZ and thank you for choosing Discover NZ for your preffered supplier on your journey "down under"

Tony and the Team at Discover NZ

Ken Holman's avatar

Ken Holman

United States

Ranking: 10/10

We spent 14 days on the South Island in the Toyota 2-berth standard. I selected this model because the bed size, head room and “Rankings” web site comments were all differentials for us. For example, I had been concerned that the bed cushions at some places might be over worn. However, a lot of the “Rankers” comments were indicating that the Discover NZ vehicles were well maintained. Also, this vehicle offered a larger bed size (2.0m) than most other models in this range. I didn't want my ankles to hang over the end! They quickly responded to all of my other questions. And so, we went with Discover NZ. While booking our trip, we found we needed a car for a bridge period of time. Tony personally responded right away to help me with this too. He helped me with the “bridge” car at a very affordable rate.

Each person in the Company who helped us was professional and personally engaged. Each seemed to want to make sure we were comfortable. It was as though we were part of their family! Ayreal picked us up and checked us out of Christchurch and later received us back on the way home. Charlie helped us swap into our Nelson campervan. Our Discover NZ product was clean, in great condition and ready to go. We had heard maps might be available... the maps were already in the car, and we were given more and tips on what they liked to see and do as well. We were confident as we took off on our way. As for the campervan, we liked the comfortable seats, spaciousness for two people, and made good use of the self-containment feature.

This size was excellent to navigate the narrow roads we encountered. We went a good distance between fill-ups as we did not have to refuel as often as we had anticipated. The company was very flexible about helping us with our late day return. Getting to and from the airport was quick. I would definitely recommend Discover NZ.

We will be back and we are already pointing our friends to this small business company.

Reviewed almost 6 years ago

Discover NZ Motorhome Rentals responds:

Hi Ken

Hope all is well and thanks again for choosing Discover NZ and we would love to see yourselves and any of your friends this way so please look us up and tell them to mention your name for some discount

Tony and The Team

Ryan Carpenter's avatar

Ryan Carpenter

United States

Ranking: 10/10

Would Highly recommend, and here is why:

had a great honeymoon with our campervan and returned it without any problems. however we were double charged for the trip a month later. I am not sure how this is happening, but will review again to let you know how well and quickly the problem was resolved.

update:
it isn't very often that you get to make a review having had something actually go wrong. I think the fact that there was an issue only makes what I am about to say all the more true: These people are great! Tony was in contact with me right away, explained what had happened, and immediately sent a refund. he took full responsibility and got to work fixing it. he even checked in a few times while the banks took their time processing everything to make sure that there were no additional fees that had been incurred and offered to cover them if there was.

So our perfect honeymoon still has a perfect ending. Thank you Eddie and Tony, you were a big part of us falling in love with New Zealand, and we will definitely hire a camper from you again when we return. I would also highly recommend them to any one else because you can rest assured that if something were to go wrong they will do everything they can to fix it right away, and that is the best travel insurance there is.

Reviewed almost 6 years ago

Discover NZ Motorhome Rentals responds:

Hi Ryan

and my apologies again for the muckup

We were unaware of the situation until you informed us however we would have picked it up on reconciliation a bit later in the piece but much better to know earlier and amend it ASAP

Thank you again for your understanding and the great review!

Tony and Team

Chris Boote's avatar

Chris Boote

United Kingdom

Ranking: 10/10

We rented a Ford Transit for 62 days..collecting in Auckland and returning in Christchurch and travelling from Cape Reinga to Slope Point. From booking In the UK through to handover everything was handled with efficiency and particular credit goes to Eddie in Auckland and Aerial in Christchurch for their helpful service. The van was just right for 2 of us, had good fuel efficiency and apart from a cupboard hinge breaking which I fixed with epoxy resin the van performed admirably considering we took it to some far flung places! All in all I would not hesitate to recommend Discover NZ to anyone thing of hiring a camper van in NZ.

Reviewed about 6 years ago and experienced in January 2014

Discover NZ Motorhome Rentals responds:

Thanks Chris for the excellent feedback

Tony , Eddie and Ayreal

Jim Clarke's avatar

Jim Clarke

Netherlands

Ranking: 10/10

Tony,
I would like to take this opportunity to thank you and your staff for superb personal service.
Throughout, contact has been easy, responsive and positive. At the handover, Eddy with his relaxed style led us to have very high expectations of your organisation. These were met in full.
The team's priority was clearly convenience for your customers and they seemed pleased to do whatever was needed to achieve it.
The campervan was bought to our address for handover.
The extras we asked for appeared. (at no extra cost)
Eddy modified the leads for the inverter (having discovered during his checks a compatibility problem with the Mercedes main circuits)
Eddy pointed out all the existing minor damage so we were confident we would not be facing costs.
Eddy's explanations were clear and complete. (as is the book)
We had a brake warning light during the trip. This was promptly and efficiently investigated.
Ayreal made us feel welcome to use the site on the last night. Although we did not use it she offered:
"Lee would be OK about using a shower"
"Here is the power"
"If it is only a 'wee' she would empty the toilet."
At check in Ayreal made it clear that our convenience mattered most. Our time and commitments were important to her.
We reported that
We had lost 2 glasses and broken the coffee pot to which Ayreal ‘s response was "thanks for mentioning it”.
We had failed to defrost the fridge (turning it off at the panel does not disconnect the 240v), to which Ayreal ‘s response was "thanks for mentioning it”.
We had found various minor defects. Again Areal ‘s response was (careful noting and) “thanks it helps me to prepare better for the next customer”.
It is very pleasant to deal with a company who have such a harmonised and customer focused vision. It is good to deal with a company who are not actively searching for surcharge opportunities.
Please be kind enough to convey my appreciation to Eddy and Ayreal.
Many thanks, Jim Clarke

Reviewed about 6 years ago

Discover NZ Motorhome Rentals responds:

Thanks Again Jim

We really appreciate your honest and welcoming feedback..many thanks for choosing us as your preffered supplier and I am happy it was up to your expectations

Bob Williams's avatar

Bob Williams

United Kingdom

Ranking: 10/10

We we so impressed by the excellent service provided by Discover NZ Motorhome Rentals, from the friendly and knowledgeable staff, great communications and ongoing help during our wonderful holiday over Christmas and New Year. Would fully recommend to anyone looking for a company that provides a great service at a reasonable price.

Reviewed about 6 years ago

Discover NZ Motorhome Rentals responds:

Greetings Bob

Thanks for the great review and safe travels

The team at Discover NZ

Johan Mijs's avatar

Johan Mijs

Netherlands

Ranking: 10/10

Bookingprocess: quick emailresponses from Tony, the owner. All-in offer. No hidden extra's to be paid later.

Reception: very friendly staff at pickup and dropoff. After dropoff we were driven to Auckland centre and as an extra we made a stop at One Tree Hill. That's taking service to the next nevel!

Campervan: very clean (even the tires were shiny), well maintained campervan. We had a 2010 Ford Transit and it drove very well on our 5000 km trip!

Highly recommended!

Reviewed about 6 years ago

Discover NZ Motorhome Rentals responds:

Hi Johan

Thanks for the impressive review and sounds like Eddie took you past his favourite spot! he sent me the photos! magnificent day to go up there for a panoramic view of Auckland before heading back home

Hope to see you again one day

Tony, Ed and Team

Adam Levett's avatar

Adam Levett

United States

Ranking: 10/10

We could not have asked for a better experience. We got there and they were very friendly and helpful, there was only one issue, the company we booked through changed our RV from and automatic to manual. We do not know how to drive manuals so this was not going to work. They called there supervisor who was completely understanding. Apparently they had issues with this website in the past and had just recently stopped using them. They gave us a different RV than we had reserved for the same price that was automatic. It ran great and after driving through some of the mountains we really appreciated having an automatic. Our trip could have started off terribly but the good people at Discover NZ went above and beyond what I would have expected, would def reccomend them to anyone.

Reviewed about 6 years ago and experienced in December 2013

Discover NZ Motorhome Rentals responds:

Hi Adam

Yes bit of a muck up with the Agent and you ll be pleased to know we do no longer use them to date

Its hard when we get a curve ball like that but....fourtunately I could give you an upgrade to the next model/range and Auto as well so a win on both

As a customer it wasnt your fault and my first priority is to make it right ...then your holiday pans out exactly how you wanted and we appreciate the good review as well

The Discover Team

Desney Hughes's avatar

Desney Hughes

South Africa

Ranking: 10/10

We recently had a great holiday touring the South Island..I would just like to thank Tony and his team for the fantastic 5* service and for going the extra mile. The van was very snug and lovely inside, which added to our wonderful holiday. When we got back to Cape Town, I realised that my camera was missing with all the photo's of the spectacular scenery & pictures of my family. Tony organised special delivery of it by a member of his staff, who was on holiday here. Michelle & her husband drove 120kms to bring the camera to my door.
A SPECIAL THANKS TO MICHELLE , OWEN AND THEIR FRIENDS..
Desney Hughes Cape Town

Reviewed about 6 years ago and experienced in November 2013

Discover NZ Motorhome Rentals responds:

Hi Desney

That worked out well in the end. The mail system wanted $70 to send the camera due to it containing a battery (dangerous goods!) not sure how that works when you re a passenger in an Aircraft!? 2 sets of rules i Guess? lol

anyhow Michelle had to visit her mother urgently and I suddenly thought wow she can take it over! I didnt expect her to drive all that way to hand deliver it though! I said just post it when you re in Capetown for me

Im glad you got it back all okay and thanks for you feedback

The Team at Discover NZ

Simon Osborne's avatar

Simon Osborne

Canada

Ranking: 10/10

Customer service from pick up in Auckland to drop off in Christchurch a month later was absolutely 100% top notch. The van was very well equipped and mechanically we had no problems at all. I would definitely recommend NZ Motorhome Rentals to anyone looking for reliability, good service and a fair pricing.

Reviewed about 6 years ago

Discover NZ Motorhome Rentals responds:

Hi Simon

thanks for the Great review and look us up if youre back some day, we d love to see you again and help with your holiday

The team at Discover NZ

William Killan's avatar

William Killan

Cambodia

Ranking: 10/10

We had a wonderful experience from start to finish. Tony was very responsive, and the camper van worked very well for getting around NZ comfortably. Pick up, drop off, and everything in between was easy. I highly recommend Discover NZ Motorhome Rentals.

Reviewed about 6 years ago

Discover NZ Motorhome Rentals responds:

Hi William

Excellent review and thanks for your business

Tony and Team

James Newman's avatar

James Newman

Singapore

Ranking: 10/10

My girlfriend and I have just spent two weeks driving around the South Islands in a 2 berth standard and had an amazing time. A big thank you to Ayreal and the Discover NZ team for such professionalism along the way. The campervan was exactly what we needed with all necessary extras such as tables, chairs, microwave, toaster, cutlery, fridge and heater. I would most certainly use them again and recommend their services to others.

Reviewed over 6 years ago

Discover NZ Motorhome Rentals responds:

Thank You James

Hope all was as expected on the Trip over in NZ

Thanks for the feedback and great review

The team at Discover NZ

steve Page's avatar

steve Page

New Zealand

Ranking: 10/10

A big thanks to Tony and the team at Discover NZ campervans. Clean and tidy, fully functioning with all the mod cons. A great van to drive (mercedes) all the power you need and wow very economical. Packed with xtras, seats tables, BBQ etc. Really made us enjoy our trip even more and the team at Discover, tony, charlie and that neat lady in pick up in chch really went out of their way. Easy to get hold of tony the owner too even if it was only for directions one time. Thanks heaps guys well worth it.

Reviewed over 6 years ago and experienced in June 2013

Discover NZ Motorhome Rentals responds:

Thanks Steve

lovely feedback see you again soon

Tony and Team

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Jim Dickie's avatar

Jim Dickie

United Kingdom

Ranking: 10/10

We have just had a wonderful 3 weeks on the South Island due in no small part to Betty (BTY 38o). She was a delight to drive and always very reliable. Particular thanks go to CHARLIE at the depot who greeted us with friendliness and enthousiasm and showed us the ropes. A magic van and a great company whom I would not hesitate to recommend.

d.

Reviewed over 6 years ago

Discover NZ Motorhome Rentals responds:

Hi Jim

That names Stuck now on BTY 380 everyone calls her BETTY Now!LOL

Many thanks for your kind review

Tony, Charlie and Team

Rose McCallum's avatar

Rose McCallum

Australia

Ranking: 10/10

I would like to say a very big thank you to Tony for arranging our motorhome and getting us across the Cook Strait, Ayreal for picking us up in Christchurch, Charlie for helping us in Picton and Eddie for taking us to the airport. We had the most amazing 16 days on the South and North Island and the motorhome with 6 of us in it was comfy,spacious and everything we needed. I would recommended anyone to use Discover NZ Motorhome Rentals as the service you get is just amazing. Thank you all so much

Reviewed over 6 years ago

Discover NZ Motorhome Rentals responds:

Thanks Rose

Im glad it all worked out and Happy to assist with getting the camper over due to the major Ferry breakdown that was occuring...It was a tough few weeks for us with limited sailings over the worst time of the year for availability but we got through it with no major complications upsetting peoples travel

Many thanks Tony and the Team at Discover NZ

Mark Borah's avatar

Mark Borah

United States

Ranking: 10/10

We traveled the South Island for 11 days with a Discover campervan in Mid-November and it was great. The campervan handled beautifully and never gave us a problem. Tony helped us trouble-shoot a few problems quickly and easily. Ayreal and Lee in Christchurch were also wonderful to deal with and helped us end our trip by taking us to the airport early in the morning.

Reviewed over 6 years ago

Discover NZ Motorhome Rentals responds:

Thanks Mark

Enjoyed having you and hope to see you again some day

Tony and Team

Alan Beaumont's avatar

Alan Beaumont

United Kingdom

Ranking: 10/10

We rented a Campervan from Discover NZ for 27 days/5700km and had a fantastic time. The booking process was easy. Eddie did a fantastic job of getting us started. The van was great: clean, tidy, roomy and a pleasure to drive. Any minor problems we had were sorted quickly, professionally and very much to our satisfaction by Tony and Eddie. A great experience.

Reviewed over 6 years ago

Discover NZ Motorhome Rentals responds:

Hi Alan

Love the review

The team at Discover NZ

Evelyn Robottom's avatar

Evelyn Robottom

New Zealand

Ranking: 10/10

Our first experience of travelling the South Island was made all the more enjoyable by hiring your Camper. We were very impressed with the professional service and trouble free motoring - we would have no hesitation in recommending using Discover NZ.

Reviewed over 6 years ago

Discover NZ Motorhome Rentals responds:

Thank you Evelyn

Thanks for the great feedback and hope you enjoyed the experience

Discover NZ Team

Jason Scheckle's avatar

Jason Scheckle

South Africa

Ranking: 10/10

Thank you to DiscoverNZ team for excellent service, reliability and a wonderful trip in the motorhome. It was definitely a highlight for me and a dream which I realised after years of consideration.

DiscoverNZ is well run and professional and an absolute pleasure to deal with.

I hope to rent again when I bring my fiancé to the South Island in the semi-near-future and will recommend your team to all friends and family who query that sort of holiday.

Reviewed almost 7 years ago

Discover NZ Motorhome Rentals responds:

Great Review Jason and we enjoyed having you visit NZ and experience all thats here at your doorstep to see in a campervan holiday

Tony and Team

chris balmforth's avatar

chris balmforth

United Kingdom

Ranking: 10/10

Tony and his team were amazing. Gave us the best deal of anyone around and when we saw our van compared to the same style from other companies we realised just how good a deal we had got. Tony and Eddie were really helpful and the van was clean, tidy and came with lots of great materials. Cant recommend highly enough!

Reviewed almost 7 years ago

Discover NZ Motorhome Rentals responds:

Thanks Chris

Appreciate the great feedback and appreciate you choosing Discover NZ for your holiday

Tony, Ed and the Team

Michael Higgins's avatar

Michael Higgins

Australia

Ranking: 10/10

Cannot recommend these guys enough. Tony and his team are exceptional, extremely friendly and helpful. We hired a 2 berth Transit for a couple of weeks picked up in Nelson and dropped at Christchurch with no one-way fee or if there was one the quote was still better than others.

The van itself was spotless and we got a thorough tour of the camper before we left to ensure we knew how everything worked. It was easy to drive and handled the hills with ease.

Tony was extremely helpful and when a minor problem arose he had new camper delivered to us in Te Anau from Christchurch in less than 12hrs. Amazing service and a special thanks to guys and girls at Discover NZ motorhomes, especially Tony and Lee who drove to the new van to us cheers.

Reviewed almost 7 years ago

Discover NZ Motorhome Rentals responds:

Hi Michael

thanks for the feedback and sorry about the problem

The engine light was one of those things that occur from time to time and Te Anau s not the ideal place to remedy or investigate it so I thought it best to shoot down overnight and swapover then we can deal with the problem afterwards in Chch where its so much easier with a Ford Agent there
N.B It was only an EGR valve issue which was common in the 2008 models but once modified they are much better long term with little or No more issues

Nicci Hutchinson's avatar

Nicci Hutchinson

Australia

Ranking: 10/10

From our first email booking 6 months prior to our holiday and many emails in between to the drop off at the end of our holiday, the customer service we received from Tony the owner, Ayreal in Christchurch and Eddie in Auckland was nothing short of superlative. We searched hard to find a Fiat Ducato Motor home in NZ as we had hired one in Germany a couple of years before and were so glad we found Discover NZ Motor homes. It was a great unit with a great configuration where you don't have to put the bed up and down every day, lots of storage space under the bed and not too big a vehicle but great space inside. We also saw great reviews about this business on rankers which confirmed our decision to go ahead and book. The motor home was in great condition and well maintained and even little things appealed to me like having real crockery and glasses instead of melamine. There was good flexibility in pick up and drop off in different cities on different islands with no additional charge and Ayreal and Eddie got us to and from the airports easily and expertly. When we rang regarding mechanical trouble we thought we were having, they knew theirr stuff about the vehicle and advised us what to do and we were able to continue on fine. We appreciated their calls and texts afterwards to make sure we were OK. We had a memorable holiday thanks to this wonderful company who is big enough to have good choice but small enough to care and thoroughly know their vehicles.

Reviewed almost 7 years ago

Discover NZ Motorhome Rentals responds:

Hi Nicci

Thanks for the great honest feedback and you guys were a pleasure to deal with throughout

Many thanks

Tony and Team

Julie Stevenson's avatar

Julie Stevenson

Australia

Ranking: 10/10

We hired a Ford Transit S/T from Christchurch depot, & dropped it off at Picton with no extra fee for this service!! We were extremely happy with the condition of the van it was clean & well equipped. Ayreal met us at the airport & went through the delivery process in a friendly & professional manner. All our questions during the booking process were answered quickly & efficiently. Thank you Tony & team we won't hesitate to recommend you guys.

Reviewed about 7 years ago

Discover NZ Motorhome Rentals responds:

Hi June

Great review and I hope you enjoyed your holiday "DownUnder!"

The Discover NZ Team

Dave Sime's avatar

Dave Sime

United Kingdom

Ranking: 10/10

We hired a Ford transit ST 2 berth deluxe which Eddie met us at Auckland airport with. I felt I'd known him for years so friendly and helpful. I was immediately impressed by how clean and well presented the van was and by Eddie's great run-down on how to work everything. It was a pleasure to drive and use and so good on fuel, it just wanted to go! So sorry Tony about breaking the sliding door handle, but thanks to Charlie who had it changed in minutes when we called in to the depot, and also for checking oil and water etc, nothing was too much trouble.
After a fantastic 3 weeks Areal met us at the Christchurch depot, what a lovely lady and warm welcome (despite it being Easter weekend). She thanked us for bringing the van back clean and tidy, and took us on to our motel before we flew out the following day.
We chose this company, after some pretty disappointing responses from cheaper companies, because of the numerous good reviews and I can only agree that we certainly received a professional, friendly and personal 5 star service.
Thank you so much Tony, Eddie, Charlie, Areal and the rest of the team (and FFQ 492) for making our once-in-a-lifetime holiday so special and memorable.

Reviewed about 7 years ago

Discover NZ Motorhome Rentals responds:

Hi Dave

Great review Thank you very much and the Handle! mate it was $10 hardly gunna break the Bank! we call that wear and Tear! LOL

Many regards Tony and Team

Ken Di's avatar

Ken Di

Canada

Ranking: 10/10

We were thrilled with our NZ experience in Jan. to March of 2013 and have nothing but praise for Discover NZ Motorhomes. All our contacts; Tony, Aryeal, Eddie, Charlie, and Lees were a delight to meet and work with. We chose this company because of its high rating and impressive track record. Our choice was completely verified.

Our van was picked up in Christchurch in late Jan. and returned in Auckland in early March. Any items that needed attention were looked after with due diligence and congeniality. Aryeal was our CC contact and she made a special effort to have us picked up at our location in Lincoln to get the van. Later that day she made a special trip out of her way to deliver a replacement for our portable table that had a broken brace, all done with the utmost in congeniality and accommodating, good-natured spirit.

Eddie made arrangements to meet us at our downtown hotel in Auckland to pick up the van so were didn’t have to search for the drop-off location. It was wonderful. Then we absent-mindedly left some important belongings in the van safe. He very kindly secured the bag and brought it to our hotel the very next morning. This, along with everything else, was five star service at its best.

Campers are mechanical beings subject to repair and replacement needs. Any items requiring attention were dealt with without hesitation. Charlie is the man who we are sure can fix anything.

The Ford Transit Kea camper van we had was plenty of room for the two of us. It had loads of power and was economical to run because of the 2.4 turbo diesel it uses. We wished we could take it home with us.

Our trip to NZ was wonderful and we send thanks to Tony and his excellent crew for all they did for us. Each of them are excellent ambassadors for NZ.

Reviewed about 7 years ago and experienced in January 2013

Discover NZ Motorhome Rentals responds:

Hi Ken

Excellent review and great feedback and Yes the campers are a big effort to keep right and without all the Team around me we couldnt do it
Its the Staff that make the end result right...their hard work and relentless effort for what is a long hard 6-7 months of 7 days a week non stop work takes a huge commitment from everyone to keep the well oiled machine ticking along smoothly and any problems can be dealt with effectively and quickly

Thanks again Tony and the Team at Discover NZ

susan savage's avatar

susan savage

France

Ranking: 10/10

discover nz may be one of the smaller rental companies but they certainly deliver when it comes to being professional and very friendly and helpful. Our Ford Transit in very good condition; well equipped and VERY clean + excellent road map all helped to make our 2 week tour of South Island a real pleasure. Certainly highly recommend this firm and hope we will return to NZ and if we do will use discover NZ again.

Reviewed about 7 years ago and experienced in January 2013

Przemyslaw Gawor's avatar

Przemyslaw Gawor

Australia

Ranking: 10/10

We hired a mid size gem (Ford Transit S/T De Luxe) from Christchurch depot for two weeks and were blown away by the quality of the car, its performance but most of all by the depot staff. Many thanks to Ayreal for superior service she provided to us making us feeling really safe and at home :) You won't find there all that corporate gloss, mission statements and other space and time wasting activities. What is there is solid and professional performance with the smile, rare thing these days! I won't hesitate to recommend you guys to anyone as outstanding team. Again, many thanks !

Reviewed about 7 years ago

Pieter S's avatar

Pieter S

Netherlands

Ranking: 10/10

We just finished our 60 day trip on both the North and South Island with our 2 young children in a 6 berth Campervan of Discover NZ. What an experience it was. Discover NZ have played an important role in this by their perfect service.

Eddy delivered us the van on the location of our choice. We rented the van with child seats and navigation. Eddy said, you can chose the child seats yourself. We went to a store and we could pick brand new child seats. Eddy gave us a brand new TomTom as well. What a start. The van was in perfect condition and very very clean!

After a few weeks we encountered some issues with the lock of the cabin door. Just one call was enough. Within an hour Tony arranged a new lock at the location we were heading. Problem solved right away.

On our way to the South Island Tony checked the lock once more, just in case.

In the 6 week we had a tyre which collapsed. As we were in a rural area, I had to climb up the van to find GSM coverage. Tony once more had us on the road within an hour!

The Discover NZ team just gave us the feeling we were important to them, not a number. They gave us the feeling the rather go for 200% satisfied customers and not just for making money. To them granting service is their hobby!

We highly recommend Discover NZ!

Reviewed about 7 years ago

AB's avatar

AB

Australia

Ranking: 9/10

We had an excellent time driving around the North Island with Discovery campervan's 2 berth diesel Ford Transit.

Eddy was super helpful in picking us up fromthe airport, showing us the ropes of how to use the very, very clean campervan and offering as much as assistance as required.

We had gas, cooking utensils and a sink that really helped us stay off the beaten track to 'Framp' (freedom camp) as often as possible. This meant we could pick up food etc from major centres but stay with views of beaches/mountains regularly which really made it a good adventure.

It was convenient to have the toilet shower however, finding dumpstations and emptying refilling was a bit of a pain as some listed on maps didn't exist in real life (not Discovery Campervan's issue).

Overall, the van was great and it was an excellent/economical way to travel NZ. Will definitely do it again for the next two trips we've planned to NZ.

Reviewed about 7 years ago

Peekies's avatar

Peekies

United Kingdom

Ranking: 10/10

Had a really enjoyable holiday in bluey- our blue camper van! Tony & crew were really friendly and helpful, the van was clean and comfotable(well as comfortable as a camper van can be!) Would definitly use Discover NZ again - not one problem!

Reviewed about 7 years ago

nowuries's avatar

nowuries

United States

Ranking: 10/10

I really enjoyed my 2-berth Ford Transit campervan rental from Discover NZ that my wife and I traveled around the S. Island in for 2 weeks this holiday season. Tony was always helpful from Day 1 when I bombarded him with questions about the campervans, insurance, etc, and was helpful throughout the rental period. I thought I had worn brakes, so he coordinated a shop visit at our next stop and got new brake pads down ASAP, but the brakes were fine in the end. The campervan was very clean and in very good condition when we got it. The Kruse GPS was also a highlight of the trip and I ABSOLUTELY recommend one if you enjoy culture and historical commentary--it was fabulous!! Tony also let me use one of their gas BBQs since we were freedom camping a bit; it came in handy on many an occasion. Tony's folks even picked us up at our B&B and took us to another upon return, which was very helpful. My only disappointment is that the price to rent one was a lot, though I recognize that quality is not cheap, and neither is good customer service. Moreover, I did do a lot of research and their prices are definitely competitive We did come at the high holiday time, but after talking with folks who had rental cars for $20NZ/day and staying at some nice places, campervans aren't the most cost-effective means. With that said, the ability to freedom camp was awesome, and I am grateful for Discover NZ's service, kindness, and attention to detail.

Reviewed over 7 years ago

paulmiles's avatar

paulmiles

United Kingdom

Ranking: 9/10

Give this team a chance to provide you with a campervan. None of the corporate gloss, just honest good service and with a smile. Many thanks Tony and the team, we were not the easiest of customers, but we have truly enjoyed our experience of south island and the van was easy to (mis)use and drove really well.

Reviewed over 7 years ago

Cannon's avatar

Cannon

United States

Ranking: 10/10

Tony, Ayreal, Eddy were great. We rented from them based on their high marks and we not disapointed. The van was perfect for our 35 day trip. With two kids and a lot of gear we opted for the 6 berth so they each had their own bed and still had room for a bike case and kitesurfing equipment. Had a few questions along the way and they were always answered on the first call. We traveled the lenght of both islands, and although bigger, the MH was very manuverable, especially for all the oops, we just past it moments. Ours had the GPS, and I highly recomend it to see what the coming roads will be (turns and such). Although, have a map to make sure it is the best route. We could easily freedom camp for several days, and even then just needed one of the many free dump stations to head for more. We had such a good time, looking for something similar in the states(hard to find ones so well designed here, they are all just huge). Have fun!

Reviewed over 7 years ago

briantjones's avatar

briantjones

United Kingdom

Ranking: 10/10

This company provides an excellent personal service, e mail queries are answered promptly, vans are excellent and the staff are really helpful. Difficult to be bettered, we have now enjoyed two brilliant trips using them.

Reviewed over 7 years ago

Nicolas's avatar

Nicolas

Singapore

Ranking: 10/10

We are a French family with 3 children living in Singapore.
It's the second year we rent from Discover NZ.
Once again, we are fully satisfied with the campervan we had, and the perfect service offered by Tony and his team.
Price is very competitive for very well equipped and maintained campervans.
But on top of it, the most important for us was the quality of communication and service offered by Tony, Ayreal, Eddy and all the team.
We recommended Discover NZ to all our friends visiting New Zealand, and for sure we will continue to rent from them next time we return to NZ !

Reviewed over 7 years ago

Agnes McMillan's avatar

Agnes McMillan

United Kingdom

Ranking: 10/10

Very friendly and helpful. Responded within 24 hours when we requested some more linen and advice. Lovely campervan, would recommend them to friends.

Reviewed over 7 years ago and experienced in February 2011

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Robin Sable's avatar

Robin Sable

United Kingdom

Ranking: 10/10

Excellent in a word. Collected from Christchurch Airport, full explanation of van was provided and sat nav and many maps. Change of driver provided two weeks into one month trip.

Reviewed over 7 years ago and experienced in March 2012

Alan Brady's avatar

Alan Brady

Australia

Ranking: 8/10

Good economy option for campervan hire. Pleasant to deal with. Reasonable equipped.

Reviewed over 7 years ago and experienced in March 2012

Martin's avatar

Martin

United Kingdom

Ranking: 10/10

I hired a fiat 2 berth deluxe to tour the south island at the beginning of sept,the campervan was very clean & tidy & well maintained.as Tony was away on holiday his assistant Charlie delt with us during our holiday & went out of his way to be helpful.he is a credit to the company.Discover nz helped to make our holiday a memorable experience & I would definitely recommend them.

Reviewed over 7 years ago

C Wardlaw's avatar

C Wardlaw

United Kingdom

Ranking: 9/10

We were able to collect from Picton. Very well stocked and well equipped. Downside was the vision for tall drivers was quite restricted.

Reviewed over 7 years ago and experienced in February 2012

Trish V's avatar

Trish V

Canada

Ranking: 9/10

Most accommodating for dropping off in Queenstown. Very friendly. Great camper - well equipped. Very helpful. Will definitely use them again. Better working directly with them!!

Reviewed over 7 years ago and experienced in March 2012

Esther Goh's avatar

Esther Goh

Malaysia

Ranking: 10/10

We hired a 6-berth Deluxe motorhome to tour around the South Island for 10-days. The motorhome was very new, clean, well-equipped and maintained, with plenty of storage space. The vehicle drove like a dream! We drove up to the Mt John Observatory and through the Cardrona Valley without any problem.

The electric and gas heaters worked perfectly and the extra duvets that Ayreal gave us kept us warm on chilly nights. The beds were comfortable and were cosy to sleep in.

Tony and Ayreal were friendly and easy to deal with!
(TONY) replied all my email enquiries promptly and handled the whole booking process efficiently. We had a flat battery in Oamaru (because someone left the park lights on overnight when we free-camped) so I called Tony - not knowing what to do. He immediately offered his assistance and guided me over the phone patiently - for more than 20 minutes. Then, he sent someone over to jumpstart our battery and our vehicle was up and running in no time.

(AYREAL) handled the pickup and handover of the vehicle efficiently - everything was done in a professional manner. She gave us a thorough briefing on the vehicle and answered all my questions patiently.
She is indeed a gem! She made us feel so welcomed. She goes above and beyond her duty, nothing is too much trouble for her. Thank you, Ayreal!

So, here's a well deserved PERFECT TEN from me!
Thank you, Tony and Ayreal for making our trip a truly memorable one. Keep up the excellent work and I wish you all the best!

From Esther Goh and family
Malaysia

Reviewed over 7 years ago and experienced in May 2012

Robinandmaureen's avatar

Robinandmaureen

United Kingdom

Ranking: 10/10

My wife and I hired a Transit 2 berth deluxe ST motorhome for a month in February picking it up in Christchurch (airport pickup handled very efficiently by Aereal) and dropping it off in Auckland.

We had a wonderful time and everything went according to plan. The motorhome was well equipped, easy to drive, particularly for the two of us who are used to driving automatics in the UK, and a very comfortable home from home. In fact we were quite sorry to leave it at the end of our stay and are now considering purchasing our own motorhome in the UK.

The booking process was efficient and Tony personally handled any queries we had inntheinterim in prompt and efficient manner.

Given the length of the rental it was agreed that we would pop in to see Tony in Nelson approximately half way through the hire so as to discuss any issues and to obtain a fresh linen pack.

At the drop off in Auckland we were met by Eddie at a pre-arranged spot and he drove us to our hotel, stopping en route at One Tree Hill to enable us to see a panoramic view of the city - a nice touch.

In addition Tony even included a satnav at no additional cost.

The van was very well equipped with everything we needed for the month although over such a long period it would have been useful to have had a conventional oven as we used the microwave only very occasionally.

We would have no hesitation in recommending this family firm to all future customers considering a motorhome holiday in New Zealand.

One word of advice for future customers - don't take too much luggage as space is limited within the motorhome. We took two big suitcases plus two smaller cases and ended up using only a fraction of the clothes we took with us despite the fact that we were on a two month round the world trip taking in other destinations (Singapore, Perth, Cook Islands and Los Angeles)

Reviewed almost 8 years ago and experienced in February 2012

Grahame MacKay's avatar

Grahame MacKay

United Kingdom

Ranking: 8/10

Delivery of vehicle to Rotorua from Auckland very good as was intro to camper vans as this is our first time.

Reviewed almost 8 years ago and experienced in February 2012

Eltel's avatar

Eltel

Australia

Ranking: 10/10

Fantastic service all the way. From Lee meeting us at CHC before 5 in the morning to Ayreal dropping at the airport at the end of our time. Thanks to Tony and all at Discover NZ. Cheers.

Reviewed almost 8 years ago

Discover NZ Motorhome Rentals responds:

Hi Guys

Absolutely no problem and thanks so much for your feedback we thrive on it

Best regards
Tony Terrell
Managing Director

Alison Rosser's avatar

Alison Rosser

United Kingdom

Ranking: 1/10

Shabby and dirty camper. Delivered with grey water not properly emptied. Fresh water tank leaked so short of fresh water. SWORN at by person pn phone when we phoned for help - but came out promptly to help.

Reviewed almost 8 years ago and experienced in February 2012

Discover NZ Motorhome Rentals responds:

Hi Alison

I really just dont know how to respond to this review!!! I am aware at handover that you had an issue with footprints on the lino from us being on the clean floor post -cleaning but this was corrected immediately. However at no time were you ever sworn at?!. As for the water tank I personally attended to the leaky overflow valve that affected only the top 10 litres in the tank? ...I know this is just not True or Reflective of my Company or my Staff.... VERY DISAPPOINTED with your review.... but obviously you have other "Issues" at play here Alison ?? Regards Tony Terrell - Director

MLDH's avatar

MLDH

United Kingdom

Ranking: 10/10

I am a NZer introducing a Welshman to NZ. We hired a 2 berth super for three weeks in August. We loved it. It was a joy to drive and manoeuvre. It was comfortable to live in. I learnt to be tidy!! The service from this family team was amazing, from the pick up at Auckland airport to answering queries on a Sunday morning and having a long and patient conversation. I am about to advise some UK friends who are heading south that they should use this wonderful firm. I was very proud to be a NZer faced with such a good local family firm. It was the sort of service that reflects well. Marian Hobbs.

Reviewed almost 8 years ago and experienced in August 2011

Discover NZ Motorhome Rentals responds:

Hi Marian

Thank you so much for your lovely response and I hope all is well on your side of the world
Many thanks Tony

DougTaylor's avatar

DougTaylor

England

Ranking: 10/10

We hired a transit 2 berth deluxe from DiscoverNZ, and as novices to campervans, our experience was first class, from email booking to van delivery and return. Customer service was par excellence. the van was well equipped, reliable, and powerful for all gradients. It provided us with the versatility to make our own 'discovery' of the NZ experience in the south island. Well done to Tony and team - we would have no hesitation in endorsing the NZ Discovery brand - indeed we already have!

Reviewed almost 9 years ago and experienced in February 2012

Discover NZ Motorhome Rentals responds:

Thanks Doug and Rose

We really enjoyed fulfilling your Holiday and its wonderful to hear you had a great experience here in NZ
and very good time of the year for travelling during Feb/Mar

Best regards
Tony Terrell
Managing Director

peter_sunnyside's avatar

peter_sunnyside

United Kingdom

Ranking: 10/10

Brilliant service all round from the initial e-mail contact some 8 months before we went out to the very personal touches provided by Ed and Tony - absolutely the best - would recommend to anybody. Why is there no 11 button !!

Reviewed about 8 years ago

Discover NZ Motorhome Rentals responds:

Hi peter

Im glad everything was to your satisfaction and I know all the staff appreciate the excellent feedback we strive to get in return for the long hard summer hours we endure

Hope to see you again one day soon

Best regards
Tony Terrell
Managing Director

Mark & Wendy Caddye's avatar

Mark & Wendy Caddye

United Kingdom

Ranking: 8/10

Well prepared, runs well, pickup from airport, works as expected. Kruse system is excellent, efficient and van features were well explained. Good internet service.

Reviewed about 8 years ago and experienced in February 2011

Discover NZ Motorhome Rentals responds:

Hi Mark and Wendy

Thank you for your feedback and please look us up on your next visit downunder

Best regards
Tony Terrell
Managing Director

Sally Rawson's avatar

Sally Rawson

United Kingdom

Ranking: 10/10

Excellent customer service, very personal service, highly recommend this company.

Reviewed about 8 years ago

Discover NZ Motorhome Rentals responds:

Hi Sally

Thankyou so much for the great reveiw

Best regards
Tony Terrell
Managing Director

HelenR's avatar

HelenR

United Kingdom

Ranking: 10/10

We spent 3 weeks in a Discover NZ 2-berth deluxe ST Transit campervan in December and January and loved it. Tony and his team are all very helpful and friendly. This included enquiries by phone and email prior to deciding which company or vehicle to go with, to ease of pick up in Auckland with Eddie, flexibility of drop off in Christchurch with Lee and Tony's help with arranging a replacement windscreen along the way. The vans themselves are clean and well equipped and drive really well (no problem getting up the many, many steep hills!). The versatility of having a camper is definitely the best way to see New Zealand and the country is so well set up for it with never a problem findng either a DOC site or a commercial holiday park even during the busy season (but still best to book for New Year if you are heading for a popular spot). We'd definitely recommend both this experience and hiring your campervan with Discover NZ. This company is all about customer service and making your experience a good one, just the way it should be. Thanks to all at Discover NZ for your part in our amazing trip.

Reviewed about 8 years ago

Discover NZ Motorhome Rentals responds:

Hi Helen

Oh yes the Screen ...I remember and Im glad the guys at Central Glass in Queenstown had one in stock and had you moving along ASAP
Unfourtunately one of the big hazards here in NZ with our "chipseal" constructed roads but easily sorted and so glad you had a fulfilling experience over and above the minor windscreen mishap. we very much enjoyed your time with our company

Best regards
Tony Terrell
Managing Director

jane's avatar

jane

United Arab Emirates

Ranking: 10/10

We have just returned from a wonderful 4 week tour of New Zealand in a motorhome we rented from Discover NZ. We would like to confirm what amazing service we had, everything was great from the booking through to the receipt of the vehicle. The communication was outstanding, everything from emails to text messages and the rental company owner, Tony, was happy for us to contact him any time during our trip for help or advice. We fortunately did not have to contact him as everything to do with the van was perfect, including the van being exceptionally clean when we received it. The return of the vehicle also couldn't have been easier. Everything went to plan and having a perfect motorhome and good, friendly service, helped the trip to be even better than we could have imagined. Thanks Discover NZ, we will be recommending you to our friends and hope to use you again one day in the future.

Reviewed about 8 years ago

Discover NZ Motorhome Rentals responds:

Hi Nicholas and Jane

Sounds like the whole family enjoyed the big trip to NZ and you all had a wonderful break for a month

We would love to assist you again so keep in touch for your next holiday

Best regards
Tony Terrell
Managing Director

Goog's avatar

Goog

Australia

Ranking: 10/10

My family (wife and two teenage daughters) recently spent a great two weeks in one of Discovers 6 berth Deluxe motorhomes. Given all the positive reviews on Rankers my expectations were understandably high. Fortunately everything lived up to the reports. Pick-up at Christchurch was a breeze and Ayreal was a gem. Nothing was too much trouble and everything in the motorhome was clean, in good order and complete. The vehicle itself was well maintained and safe. Minor issues were dealt with without angst. The price quoted by Tony was the price we paid. No hidden extras. I would use Tony and his team again without hestation. Thanks for a great experience.

Reviewed over 8 years ago

Discover NZ Motorhome Rentals responds:

Great review Guys

Thank you soooo much from all the team at Discover NZ

Best regards
Tony Terrell
Managing Director

PARKIE's avatar

PARKIE

United Kingdom

Ranking: 10/10

We have just spent three fabulous months touring New Zealand in a Discover NZ motorhome. Their service was excellent and they did not rip us off during the Rugby World Cup period as some of the other companies tried to do when we originally asked for quotes. We cannot rate this family-run business highly enough and would like to thank Tony and his team for all their help in making our holiday of a lifetime such a great success. Chris & Anne.

Reviewed over 8 years ago

Discover NZ Motorhome Rentals responds:

Hi Chris & Anne

Thanks very much and you certainly came out for a good long break and had lots of time to explore the country thoroughly and even sneak some Rugby games in amongst it all!

Best regards
Tony Terrell
Managing Director

JohnT671's avatar

JohnT671

Australia

Ranking: 10/10

Our experience with NZ Motorhome Rentals was excellent. Our email dealings with them were informative, friendly and prompt. The pick up and drop off from our motel were as promised and the briefing on the camper that we hired was comprehensive and very helpful. The van was clean and fully equipped with all we needed. The extra bedding we were offered proved valuable on the chilly nights. Travelling was easy in a well performing vehicle that gave us no trouble at all. A great company to deal with. recommended.

Reviewed over 8 years ago

Discover NZ Motorhome Rentals responds:

Thanks John

Great reviews and we love them

Best regards
Tony Terrell
Managing Director

23alnstreet's avatar

23alnstreet

United Kingdom

Ranking: 10/10

We hired a campervan for 13 nights in November to tour the south island of New Zealand. Charlie and Paul met us straight off the ferry at Picton, where they gave us a thorough introduction to the van (very helpful for first-time campers like us!). Dropping the van off at a different location (Blenheim airport) wasn't a problem for them - Paul met us there and there was no extra charge for it.
We had opted for the 2 berth deluxe ST model, which was a hi-roof Ford Transit. It was perfect for us - extremely well equipped, with everything we needed for our two weeks. It was very spacious in the back too; at 6'2" I was worried I might be too tall for it, but I could easily stand up straight.
Cooking in the van wasn't a chore at all; 2-ring gas hob, microwave, and all the usual utensils (plus plenty of space to prepare food etc). The bed was really comfortable too, and the built in gas heater was very useful for chilly spring nights!
The van was great to drive; handling very similar to a big car, and with loads of power for overtaking or going up steep hills. We got 800km (500miles) to a tank on the straight, flat roads around on the east of the island too, so it was really economical. Very reliable too - it didn't miss a beat!

The best thing about Discover NZ though is the service you get - Tony was really quick to respond to any queries we had when finalising our booking, and although we didn't need to contact him during our two weeks, we felt very assured that help was there if we needed it. The guys we dealt with face-to-face also couldn't have been more helpful.

In short, we can't recommend Discover NZ highly enough. We intend to return to NZ in future, and these guys will be the only people we'll consider for camper van hire.

Thanks Tony & co!

Phil & Michelle

Reviewed over 8 years ago

Discover NZ Motorhome Rentals responds:

Greetings Phil and Michelle

Excellent feed back and the 2 berth Ford Transit Deluxe S/T is a winner with everyone

Very economical and has more features on board than most 4 or 6 berth Comparisons

Glad you enjoyed everything from beginning to end and after all thats what matters for you and indeed ourselves

Best regards
Tony Terrell
Managing Director

TaffAndLucy's avatar

TaffAndLucy

Ranking: 10/10

My wife and I rented a campervan for the Rugby World Cup and I can't praise this company enough for their excellent service. When we picked up the campervan we were provided with a detailed overview of all we needed to know about working all the bits and pieces.
During our hire period we temporarily lost the keys to the campervan (nightmare) but Tony (the boss) was an absolute saint and pulled out all the stops to get a spare set of keys to us all with good humour and he didn't charge us a penny
The campervans may be a little older than the larger hire company models but the camper we hired was perfectly clean, well serviced and had all the manuals and emergency contact details if problems were to arise.
If you want peace of mind and assurance of an excellent service then you can't go wrong with these guys.

Reviewed over 8 years ago

Discover NZ Motorhome Rentals responds:

Haha Yes the dreaded keys! lol... fourtunately a very rare occasion for us and we do ensure we keep spares on hand for every vehicle in case of an emergency and it all worked out in the end even when you found the originals later on...lol

but overall it turned out great for everyone

Best regards
Tony Terrell
Managing Director

Yolanda's avatar

Yolanda

South Africa

Ranking: 10/10

We travelled to NZ for the Rugby World
Cup and were fortunate enough to hire a camper from Tony and his wonderful team. Our camper had all the amenities that we needed. We had no problem driving around New Zealand and thoroughly enjoyed our time. Tony supplied us with maps and attractions for every town and we definitely made good use of it! Our booking was handled professionaly (and all done via email) - our queries were promptly answered and we are already planning our next trip - obviously in a Discover NZ Motorhome!! We highly recommend the company and the vehicle! Gary & Yolanda Horne, South Africa.

Reviewed over 8 years ago

Discover NZ Motorhome Rentals responds:

Hello Yolanda

Thankyou so much for the great feedback and hope all is well in South Africa for you and Gary

Best regards
Tony Terrell
Managing Director

Jim & Lynn's avatar

Jim & Lynn

United States

Ranking: 10/10

We decided to take a 2 week tour from Auckland to Queenstown in a campervan. We had never used a campervan and needed a lot of handholding. Discover NZ Motorhomes was there to help us with all of our questions. We needed a automatic transmission since we would be driving in the mountains and Discovery was one very few companies that had a small (about 21 feet) automatic campervan with plenty of power. We were given an extensive briefing before heading to the Coromandel region. Everything was fine until Wellington got the first snow in 30 years and we couldn't figure out how to operate the gas heater. Tony answered his phone right away and helped us. He also told us about the icy road conditions on the east coast of the South Island, where we had planned to travel and suggested that the weather would be more favorable on the west coast. Charlie met us with some tire chains in Picton and answered our questions about operating the campervan. The gas heater worked for him but later we had some more problems so the company bought us a electric heater which was easier to operate. We took tony's advice and had a wonderful trip down the west coast of the South Island where the winter weather was pleasant and didn't need to use the tire chains.

Reviewed over 8 years ago

Discover NZ Motorhome Rentals responds:

Hi Jim and Lynn

Yes wasnt that just one out of the box and you guys experienced it first hand but Hey something to tell the family about back home and Im glad it all turned out for the best despite the crazy spring weather we had

Best regards
Tony Terrell
Managing Director

willzanjan's avatar

willzanjan

New Zealand

Ranking: 10/10

We found these folk through the Internet, they have been wonderful to deal with throughout.
Tony and Peter have been very efficient, very relaxed and everything has occurred as it was meant to. We fully intend to use their campervans again in the future and endorse their services fully.
Jan and Will Abel

Reviewed over 8 years ago

Discover NZ Motorhome Rentals responds:

Thanks Jan and Will for the wonderful review and I hope all is safe and well in your corner of the world

Best regards
Tony Terrell
Managing Director

Kev & Rob's avatar

Kev & Rob

Australia

Ranking: 10/10

We used Discover NZ Motorhome Rentals as the reviews of this co. were all so good, & from people all over the world who’d either heaps of experience at this type of travel, or none like us. Email questions to Tony were answered both promptly & clearly (like recharging batteries & laptops that resulted in the immediate inclusion of an inverter, free of charge). Ayreal picked us up at the airport, again an inclusion you can’t expect to get from others. Our sin-bin for the next 10 days was a 4 berth Mitsubishi Canter, with everything you could imagine you would need. Toilet/shower, fridge, TV, gas cooker, microwave, & electric & diesel heaters! It’s winter time, after all. This vehicle was spotlessly clean. Loaded up with our supplies & headed off. Long straight stretches of road soon turn to windy, cliff hugging, steep sections. No problem for this machine. Plenty of power for steep inclines, & exhaust brakes for the equally steep declines mean you’re in control the whole time. A faulty indicator was the only issue we had. Tony sent Charlie, & the problem was soon fixed. The motorhome exceeded our expectations in comfort & performance. We spoke to lots of other travellers who hired their motorhome elsewhere, & not one of them was totally happy, unlike us. Our flight was cancelled, so Ayreal came back to the airport to pick us up. She arrives, & promptly hands us the keys to her car to go sightseeing, & added that we could stay at the Christchurch depot in the sin-bin (my term for the motorhome, not hers) that night. Next morning Lee (onsite security) cooked scrambled eggs & bacon for brekkie. All of this was free! If you’re ever going to hire a motorhome in New Zealand, don’t even consider doing it through anyone but these guys. Everyone at this company treated us with respect, courtesy, and warmth. They all have such a positive attitude that you know this isn’t just a job for them, they genuinely love what they’re doing, & do it well. 10/10 doesn’t do them justice.

Reviewed over 8 years ago

Discover NZ Motorhome Rentals responds:

Hi Kev and Rob

Great feedback and you even got some of Lees famous Bacon and Eggs for Brekky!

Best regards
Tony Terrell
Managing Director

Chris &  Jess's avatar

Chris & Jess

Singapore

Ranking: 10/10

We rented a 2-berth deluxe campervan (Kea model) for 2 weeks in May 2011, and the choice of Discover NZ Motorhome was certainly the best made!

As this is our first campervan rental, we had many questions (e.g. about freedom camping) - Tony not only patiently clarified each over email, but also tailored a best-value package and gave great suggestions for the best experience. His advice and reassurance gave us a peace of mind, even before our trip started.

Unlike some companies which charged a 'remote fee' for pick-up at Picton, Tony provided a complimentary transfer/delivery service. His staff, Charlie, was already waiting for us with the campervan at the ferry terminal when we arrived from Wellington. He was very friendly, and gave a detailed briefing on every part of the campervan and shared important tips (such as checking that the power cords were unplugged before driving off - "not funny when it's you yeah!" got us all LOL).

Our campervan was lovely - it was self-contained, clean and everything was in great condition. We had the most blissful road trip, on one of the most serene and pristine countries!

Drop-off was no-fuss too - although we initially had difficulty trying to contact Tony to confirm the arrangements, details were quickly firmed up on the last morning for the drop-off right at our hostel.

10/10 for the great personal service, best value for money package, and excellent campervan - many thanks to Tony, Charlie & team for the good work done! Keep it up!

Reviewed almost 9 years ago

Discover NZ Motorhome Rentals responds:

Many thanks for the great report here guys

The team work hard to ensure everyones satisfaction and it gives us a BIG reward for all our hard work when we recieve the kind reviews from our past customers

Best regards
Tony Terrell
Managing Director

scottee's avatar

scottee

Australia

Ranking: 10/10

They were a pleasure to deal with and offered the best possible price.

Reviewed almost 9 years ago

Discover NZ Motorhome Rentals responds:

Excellent feedback ...very much appreciatted and so glad everything was up to your satisfaction ... it makes everyones hard work and commitment worthwhile

Best regards
Tony Terrell
Managing Director

Graham Wilson's avatar

Graham Wilson

United Kingdom

Ranking: 10/10

Everything brillliant. No complaints.

Reviewed almost 9 years ago and experienced in March 2011

MaggieGraham's avatar

MaggieGraham

United Kingdom

Ranking: 10/10

My husband and I rented a campervan for 3 weeks from Discover NZ Motorhomes in February of this year. We were both very impressed with not only their service but ALL of the staff are very helpful there was nothing that was too much trouble. We had some friends who were traveling at the same time as us and they unfortunately were not lucky enough to rent from Discover NZ and there experience was very different from ours. Our campervan was delivered to us in Auckland, they had to drive out to the airport to get there van. (A tricky drive when you don't know the area) Our van had every possible piece of equipment to make our life easier. A brilliant map book, washing line and pegs, gloves for use when changing that all important toilet unit! Alas our friends had none of these items to make their holiday easier. Our fridge decided to stop working, no problem, one phone call and another one was delivered to us at our current camp site and installed. What service. Brilliant! I would highly recommend this company - look no further if you want to rent a campervan in New Zealand.

Reviewed almost 9 years ago and experienced in February 2011

GiuseppeAndAlexia's avatar

GiuseppeAndAlexia

France

Ranking: 10/10

Stop wasting time searching for a better campervan because you wont find one out there! Cheaper in prices, bigger in space, and the most friendliest and welcoming service we have ever experienced - Discover NZ simply is the best Motorhome rental on the south island. Period.

We rented a Toilet/shower 2+1 Van (Fiat Ducato, i think) and it was fantastic. It barely had 20K on it; the size of the vehicle was larger than a juicy-sized van and smaller than an Apollo, but boy was it fully equipped. We even had people, using both of the above mentioned rentals come up to our home and say "Where the H&#@ did you get that!!? It looks sooo much better than ours". I kid you not!

Our bed was a permanent fixture, however we could fold it down if we wanted to - but there was never a need to! The car drives in both manual and automatic transmission, and let me tell you that even Alexia loved to drive this beast. The first time i have ever fought to see who gets to drive the van! LOL

We used this baby for 21 days in the south island and we never had a situation that made us regret our choice. We even had a small accident, where a waste pump valve mount was torn out of its rivets. This was problematic because we could not drive anywhere without being SUPER cautious. Well, a NZ Motorhome rentals was nearby and they fixed the problem in 20mins. No appointment, no nothing - they just dropped what they were doing and fixed our problem on the spot. It has been a long time since a company has taken that good care of us.

Like i said, don't waste time finding the best thing on the market because you are going to be shocked when this company quotes you for their home rentals. They were easy 25% less expensive than the big names out there. Their fleet are clean, in great working conditions, and the newer ones are really, REALLY great on space and functionalities!

Thanks guys for an experience of a lifetime!

Giuseppe and Alexia
Australia

Reviewed almost 9 years ago

Discover NZ Motorhome Rentals responds:

Greetings Giuseppe and Alexia

Grateful for the feedback from yourselves and I hope you all arrived home ok

Best regards from all the Team here in NZ

PeterandBruce's avatar

PeterandBruce

New Zealand

Ranking: 10/10

One of the best holidays we have ever experienced thanks to our campervan. Right from our initial booking several months ago until we reluctantly returned our vehicle, we had fantastic service and our expectations were surpassed. The company made everyting simple with absolutely no hidden costs at a more than competative price.
The driver's comments are "comfortable and easy to drive." The cook was very happy with the kitchen!"
We can highly reccommend Discover New Zealand Campervans to both local and overseas tourists.
Yes, we are saving up for our next campervan tour and it will be with Discover New Zealand Motorhome Rentals.

Reviewed almost 9 years ago

gemma2's avatar

gemma2

United Kingdom

Ranking: 10/10

What a shame that I can only give 10/10. We had such a fabulous experience in the South Island in March with one of Tony's camper vans that my wife wanted me to buy it and bring it home. The vehicle was well equiped and a total pleasure to drive for the four weeks that we had it. With our hotel destroyed in the Christchurch earthquake, Tony agreed to let us have the van for a further 48 hours free of charge.All of this together with the superb services of his staff Ariel and Lee, collecting and returning us to and from the airport, makes this THE camper van company to deal with when thinking of taking this type of holiday in New Zealand. I will keep singing your praises and should we return to New Zealand I will not hesitate in contacting you again.
Thanks Tony

Graham & Meriel

Reviewed almost 9 years ago and experienced in March 2011

Kimberly St Louis's avatar

Kimberly St Louis

United States

Ranking: 10/10

Clean good sheet, comfortable bed, reasonable price, ok storage, could use another drawer. We had our campervan for 8 days. It was wonderful. We were sad to leave it at the end. The tires were in good shape, the window wipers, and all around a great vehicle for us. The staff was super friendly and very accomodating. The drop off in Christchurch was a little difficult to find, but that's about the only somewhat not great thing we could say about it. They man who drove us to our hotel in Christchurch was just a pleasure to talk with.
I REALLY recommend getting the GPS with the rental. Maps are fine, but the GPS really defined the road and what was coming up ahead, which is very important if you want to pass and you don't know if ANOTHER curve is coming up. We also rented a port-a-potty. WELL worth the money! It was easy to use, clean, and saved us some bug bites at night:-) Overall, a GREAT experience and we would defitely use them again.

Reviewed almost 9 years ago and experienced in February 2011

maybaby23's avatar

maybaby23

Australia

Ranking: 10/10

Tony and his team could not have been more helpful! From accomodating our needs regarding a leg of trip where they picked up our van so that we could experience the Transalpine train to organising a fix for our broken loo! The van was very reliable and clean and had all we needed and more. Highly recommended :)

Reviewed almost 9 years ago

Mark_Shean01's avatar

Mark_Shean01

Australia

Ranking: 10/10

My wife and I just spent 3 amazing weeks touring the South Island and the experience was made so much richer by the superb 2 berth deluxe camper supplied to us by Discover NZ rentals, from the moment Ayreal picked us up from Christchurch Airport until she dropped us off for the return flight, the service was nothing short of exceptional.
The Ford Transit drove beautifully and was superbly presented, thanks so much Tony and team for your friendliness and professionalism.
Regards Mark and Karen Shean.

Reviewed almost 9 years ago

Worcesterwanderer's avatar

Worcesterwanderer

United Kingdom

Ranking: 10/10

We chose Discover NZ because of their great reviews and we were not disappointed. The company staff could not have been more helpful and everything about the holiday and the motorhome was simply superb. Tony was very helpful when we made our booking and Eddie was just great in giving us the lowdown on the vehicle when he delivered it to our Auckland hotel. We spent just over a month touring North and South Island and throughout everything about the 4 berth that we hired was first rate. I would recommend this company to anyone who is about to book as they are 100% reliable and very nice to do business with. We will be using them again when we go back.

Reviewed almost 9 years ago

viviane's avatar

viviane

Belgium

Ranking: 10/10

We rent a 2 berth deluxe S/T 16 Jan to 23 Feb 2011.
Everything went perfectly well. We already rent motorhomes in other countries and we always had small (or bigger) problem with the vehicle. This time it was not the case.
When we noticed that the fly screen was slightly torn we called Eddie and as we had to be back in Auckland on our way to the South he fixed it immediately so that we could go on.
We also had to reschedule the ferry we booked with Tony and everything went very efficiently. The road atlas provided was a wonderful bible and we were given other very useful guides such as the dump stations guide and DOC guide.
It is always a bit difficult to choose a company when you are so far away (the other side of the world) and you have to manage everything through internet and this rankers” website and the reviews helped us to make a choice we do not regret!
FR: 2 Berth deluxe S/T pr 6 semaines et on recommande vraiment. Contact direct et réponse immédiate à nos messages avt le voyage, ns avons aussi fait une analyse comparative des différentes stés de loc.et il est clair que si l’on fait attention à tout (assurance, équipement du véhicule ! etc..) le meilleur rapport qualité/prix est détenu par Discover NZ. Leur demander un devis car le prix offert stt pour des longs séjours, est plus intéressant que ce qui est sur leur site.
Qques soucis avec la moustiquaire (tjs pt faible de ce genre de véhicule) qui ont été très vite résolus en contactant Eddie à Auck. où nous devions de toute façon repasser pour descendre vers le Sud.
Tony a effectué pour nous la résa du ferry (très bon prix) et il a pu ensuite la changer (changement des dates) sans aucune difficulté et très rapidement.
Le fait d’avoir un contact unique et personnel et de plus sur un numéro d’appel gratuit est appréciable. L’atlas routier fourni ainsi que différents guides ont été hyper utiles. L’atlas était très détaillé et nous a permis de nous y retrouver sans aucun problème, une vraie bible.

Reviewed almost 9 years ago and experienced in January 2011

Jean Barker's avatar

Jean Barker

United Kingdom

Ranking: 8/10

For the 2nd year running we have chosen a DiscoverNZ Campervan. Whilst not the newest van, it is well equipped and very comfortable and so far very reliable. Above all the service we receive from the owner and his staff is second to none.

Reviewed almost 9 years ago

John Stokes's avatar

John Stokes

England

Ranking: 9/10

Very comfortable, everything you need on board. Well maintained, easy to book.

Reviewed almost 9 years ago

Steve & Pearl Baker's avatar

Steve & Pearl Baker

United States

Ranking: 8/10

All in all a very good campervan. Our trip was smooth. Backdoor leaks in the rain, dvd player never worked and the awning was stubborn. I would use and recommend them again!

Reviewed almost 9 years ago

Jacob's avatar

Jacob

Netherlands

Ranking: 10/10

Nice van, good value, flexible and friendly staff.

Reviewed almost 9 years ago

Susan Herd's avatar

Susan Herd

United Kingdom

Ranking: 9/10

Excellent service, product, value for money. Very willing to be flexible.

Reviewed almost 10 years ago

Sue Hickman's avatar

Sue Hickman

United Kingdom

Ranking: 9/10

Very good condition vehicle, helpful staff and reasonable price.

Reviewed about 9 years ago

Garry's avatar

Garry

Australia

Ranking: 10/10

After looking at the reviews on Rankers my wife and I selected Discover NZ Motorhome Rentals for our 2 week stay in NZ. We were very surprised at the level of service and friendliness shown to us from the start. Tony and the staff are to be commended for their service. The motor home performed without any problems and the preparation of the motor home was perfect. We will most definitely be going back to Discover NZ Motor homes again for our next trip to NZ. We have hired through other companies but Discover NZ is by far the best. Well done Tony and the great staff

Reviewed about 9 years ago

AMB777's avatar

AMB777

United Kingdom

Ranking: 10/10

NZ has many national treasures, and we find one when we hired a van from Tony. Such service, from the helpful conversations when we were planning our holiday, being met at Picton by Charlie and our fabulous new 2 berth van (very good introduction to the van Charlie), and even suggesting that we bring the van back later on the last day as we would be able to get a cheaper flight back to Auckland, and being taken back to the airport.
Nothing was too much trouble we rang and asked for extra towels and pillows and they were delivered the next day at a time that suited us. A really superb service and we would recommend them to our friends Thank you Tony and regards to Charlie and Anna Agnes

Reviewed about 9 years ago and experienced in February 2011

Victoria Purver's avatar

Victoria Purver

England

Ranking: 9/10

Friendly and helpful service, van very well equipt.

Reviewed about 9 years ago

armelle's avatar

armelle

France

Ranking: 10/10

I just can recommend this company to all my friends. they were very nice with us, they came at the airport when we arrived (so nice when you are with a young baby after 24 hours travelling). The motorhome was fully equiped and clean. When we called Tony to find how to use the heating he just answered us promptly. Thanks a lot for everything and what a beautiful country ....
que dire à part :si vous cherchez un camping car n'hésitez pas à les appeler ils sont vraiment géniaux !!!

Reviewed about 9 years ago

Lenore Dejong's avatar

Lenore Dejong

Canada

Ranking: 9/10

Free pick up at airport. Very friendly and helpful staff. Gave us extra equipment and supplies for free. Excellent camper. Tight turning radius - great in small places.

Reviewed about 9 years ago

evilqt's avatar

evilqt

New Zealand

Ranking: 10/10

What a fantastic company! When we decided on a whim to take a family holiday to the South Island in October 2010, I researched our options and decided on a motorhome holiday for our family of 2 adults and 4 boys. I phoned around, with a mix of responses and some fairly average customer service... until I found Discover NZ.

Excellent and prompt customer service. The booking was so easy and straight forward. The charges up front and very competitive - no need to withdraw a wad of cash to give them a bond like a couple of the bigger companies. These guys reflect kiwi hospitality in the BEST way.

The motorhome was perfect! Delivered to us on time and as promised. Fully-equipped, clean and well maintained.

This was honestly our BEST HOLIDAY EVER. Who would've thought that travelling the distance we did would be so enjoyable for everyone. No fights, no carsickness, no boredom. It was perfect and we will be doing it again soon.

I recommend Discover NZ Motorhome Rentals unreservedly! We saw 'our' motorhome driving south through Taupo last week and were so jealous!!! Can't wait for our next holiday :-)

Thanks guys - you rock!

Reviewed about 9 years ago and experienced in October 2010

WBHL's avatar

WBHL

United Kingdom

Ranking: 10/10

We have just returned from a very enjoyable month-long trip to New Zealand, spending our last two weeks in the South Island in a deluxe 2-berth campervan from Discover NZ Motorhome Rentals. The van was waiting for us when we got off the ferry in Picton and the friendly and comprehensive handover dispelled any apprehension we might have had about setting off on our first experience in a campervan. The van was in good condition and the interior was very well designed with all mod-cons.

We had a slight problem half way through when the brake warning light came on. We contacted Tony immediately and he arranged for the van to be checked over in our next port of call, Queenstown. It transpired that the problem was a faulty sensor and the brakes were perfectly safe but Tony’s prompt attention certainly allayed our fears.

We had arranged to return the van to Christchurch and spend a night in a city centre hotel before flying home next day. Of course, the earthquake and subsequent tragic events meant we had to change our plans. With hotel accommodation in the Christchurch area at a premium, we asked Tony if we could keep the van another day. Unfortunately, this was not possible since the next hirer needed the van at the arranged time. However, Tony came up trumps by offering us an alternative (larger) van for 24 hours – free of charge! That’s what I call service. I don’t think we would have been so favourably treated by the larger van rental companies. Thanks, Tony.

We have recommended Discover NZ Motorhome Rentals to our friends and we will certainly rent from them again.

Bill Leeming

Reviewed about 9 years ago

David Heads's avatar

David Heads

England

Ranking: 8/10

Prompt collection. Clean van overall and good service.

Reviewed about 9 years ago

MaryBatie's avatar

MaryBatie

United States

Ranking: 10/10

I cannot say enough great things about Discover NZ Motorhome Rentals. Tony upgraded our rental at no extra cost, due to problems with the promised vehicle. Our well equipped RV was our home away from home for our 12 day tour of the South Island. Following the February quake in Christchurch, we had some difficulty finding fuel as there was a run on the stuff. A phone call to Tony reassured us that things would calm down. It did and we are grateful for his advice to not change our itinerary. I gladly recommend Discover NZ Motorhome Rentals, and would not hestiate renting from them again. Thanks!

Mary Batie

ps: I wish I could import the "no worries," Kiwi way.

Reviewed about 9 years ago

John Price's avatar

John Price

United Kingdom

Ranking: 9/10

Very friendly and flexible. Van in excellent mechanical order. Have recommended to friends!

Reviewed about 9 years ago

canada960's avatar

canada960

Canada

Ranking: 10/10

We just finished a great tour from North to South NZ driving a great camper van from Tony and Team. We had never rented a camper van before and it was comforting to have Tony and Eddie a phone call away for any questions. Great experience and a warm and friendly Team. I would highly recommend Discover to anyone looking for an experience that exceeds expectations. Many thanks Tony, Eddie and the Team.
Chris Howie
Canada

Reviewed about 9 years ago

chrissie2011's avatar

chrissie2011

United Kingdom

Ranking: 10/10

I have just returned from a marvellous month in NZ, travelling as a single, retired woman in my campervan home rented from Discover NZ. Everyone at this company could not have been more helpful. On two occassions I had a query and both times just one free phone call to Tony got things sorted. I also changed my travel plans as the south island was so enjoyable and wonderful that I decided to leave the north island to another trip. This meant that I returned to Nelson instead of Auckland and this not only was 'no problem' but I was refunded my 'one way' charge. I became very fond of 'my' little van which was absolutely fit for purpose. It was an older model with lots of miles on the clock but safe and solid and with plenty of storage and equipment. The van itself, along with the excellent customer service - collection and return and back up, made for a worry free trip. This was in marked contrast to the experiences of several other motorhome campers I met. I heard some real horror stories and usually these were the bigger companies and often people had paid a lot of money for their van. I felt that I had real personal treatment - big thanks to Tony and to Lee, Ariel, and Charlie . I thoroughly recommend Discover NZ and will certainly use them next time - got to come back now to do the north island!

Reviewed about 9 years ago

Shaun_Jo's avatar

Shaun_Jo

United Kingdom

Ranking: 10/10

We can't recommend Discover enough! Booking was very personal, and our 2 berth delux van was fabulous and in excellent condition. A friend we saw in NZ decided to call our van 'Trev the Transit' and we got rather attached to Trev over our month there! It was great having a toilet/shower on board as this meant we could stay at the beautiful DOC sites throughout NZ, we highly recommend this. Discover were brilliant throughout our trip, we could phone to ask questions and even went in to see Tony in Nelson for help when our GPS woudn't work - he just swapped it for a new one and gave us loads of tips on where to go/stay as we were on our way towards the West Coast. We had an absolutely amazing holiday in NZ, and our rating of 10 is well deserved here - thanks so much to you guys Tony, Eddie and Areal!

Reviewed about 9 years ago

benham's avatar

benham

Guernsey

Ranking: 10/10

I simply can’t speak highly enough of this business.

In booking the vehicle they were up front, efficient and very friendly. The meeting at the airport was relaxed & informative. The vehicle was immaculate and better spec’ed that we had anticipated. Likewise the return of the vehicle was quick and easy.

If you want to experience the delights of New Zealand in a camper, then these are the only guys to book with.

Reviewed over 9 years ago

dodi2010's avatar

dodi2010

Australia

Ranking: 10/10

I am glad that I have chosen this small business rather than Juicy Campervans or Wicked... All the other travellers admired our Stylish and OPERATIONAL and clean campervan by Discover Newzeland... The others were complaining that their campervan have a lot of issues that is not operational such as stove, fridge etc etc... Ours was all right... It was 2004 Toyota Hiace with 190,000Km ...The service was personalised and pleasant... Everything was functional and whenever there were an issue there was always a solution and a PROMPT one... Thanks to Tony, Ed, Ariel and Lee we will go back again but this time with our beloved family!!! Looking forward to do more business with you Tony.... All the best from Emad and Ahmed

Reviewed over 9 years ago

hmmwv's avatar

hmmwv

Germany

Ranking: 10/10

I had one of Tony's economic campers for two months during september and october. He got me a really amazing winter rate for the car, that I couldn't refuse. Tony (the owner) is a really cool guy and was even really easy to deal with, when I had some troubles paying for the car in time. The car itself was in a really good condition. At first I was a bit worried, as it already had 450.000km on it, but it ran smoothly the whole 2 month I had it. Except for one time, when the second battery died (quite common in the cold weather), but Tony's contact in Auckland drove out to me an within 2h after making the call everything was fixed. I can nothing but highly recommend this company! Keep the good work up.

Cheers,
Andreas

Reviewed over 9 years ago and experienced in September 2010

Gee74's avatar

Gee74

Australia

Ranking: 10/10

I spent 7 days in a basic 2 berth economy camper and all I can say is it was great! The van ran like a dream with excellent fuel economy, absolutely everything worked and it had more than I needed! The communication with the staff was great, Ayreal went out of her way to help me out with a couple of my mistakes! You don't get that with big companies. I can only give two thumbs up and I will be back using the company in the future and also recommending them to my friends.

Reviewed over 9 years ago

tisphording1's avatar

tisphording1

United States

Ranking: 10/10

Great service from start to finish. The motorhome was clean as a whistle and we were given a quick "how to" tour by Charlie after he picked us up at the airport.Everything was in great working order and the diesel motor was very good on mileage. When we dropped off the motorhome in Christchurch the woman who was returning us to our hotel even stopped at the grocery store so we could pick up milk for the baby who was traveling with us! Super nice people. Super trip. We would not hesitate to use this company again and again. Well above our expectations. Suzi Guy and Tom Isphording

Reviewed over 9 years ago

hills's avatar

hills

New Zealand

Ranking: 10/10

I've only just come across this website, what a shame I didn't know before. Discover NZ Motorhome rentals is just "the best". We hired a 6 berth in 2009 for a South Island holiday, and again this year to go to all the places we missed last year.
The team in Nelson are A1, very friendly, professional and helpful. The motorhome was impeccable. Clean, went very well, most economical with diesel, very comfortable, and a great layout for us. We will definately hire again next year, maybe to do the North Island.
Congratulations Tony and team, for a job well done!
Cheers
Helen and Barry Hills - Nelson

Reviewed over 9 years ago

kitcooper's avatar

kitcooper

New Zealand

Ranking: 10/10

100% satisfied with these guys.
We were late arriving on the ferry from Wellington and didn't get an earful like our friends who were with another company!
Van was better than we expected and service was great.
Left a pair of glasses in the van and they couriered them back to us the next day.
We will definately be using them again.

Reviewed over 9 years ago

familytravels's avatar

familytravels

New Zealand

Ranking: 10/10

We have just returned from a wonderfull family holiday around the South Island with our two daughters aged 11 and 13.DiscoverNZ Motor Homes provied us with a excellent Vehicle.The Mitsi 6 birth Delux was excellect to drive,and easy backing into smaller spaces in Motor home parks ,it had plenty of power when needed,sometimes more than the cars and trucks that held us up, no problems on the hills ,and great around town, We had everything we needed in the motorhome,Flat screen,DVD,heater for 240V and it also had a Diesel fueled heater as well. bbq if needed ,ourdoor folding chairs and table. It easly slept all of us with room to spare.The Mitsi was very economical on Desiel as well. We are planning our next trip ,and won't be going any where else but back to Discover NZ Motor Homes.We had a few other motor home uses ask us about DiscoverNz and were amazed to find out what they actually paid for and what they got, and it didn't compare ,My advsie is check out Discover Nz Motor Homes you wont be disappointed,its the best way to see the country and visit places off the beaten track,stop along the way for your own snacks and coffee on board,or set up on the side of a lake and enjoy a wine or beer with just the sound of bird song, its what life is all about ,so take time to enjoy,
we would also recommend staying at the following places
Alpine Pacific Holiday Park Kaikoura,has great facilities
Top Ten Holiday Park in Hamner,close to springs,good facilities
Aspiring Campervan Park Wanaka,great facilites and spacious sites,lots of mature trees
Lakeview Holiday Park Queenstown,very popular so best to be there by mid afternoon or book ahead

hope this helps make some informed decisions
cheers
family travels

Reviewed over 9 years ago

rogerdog's avatar

rogerdog

New Zealand

Ranking: 10/10

This was our second experience hiring a campervan -the first was great! and I was a bit apprehensive using a different company this time. - I am so glad we did! The campervan was just great (we were upgraded with absolutely no extra cost!) - and the service we received was just absolute tops! We were met at the airport(great friendly service), taken to our van and given a really thorough tour of our camper - thanks Peter. It had absolutely everything we needed and was very comfy over the next 10 days. (Much better shower than the last camper we had!!) On our return we neglected to note daylight saving had commenced (we were having such a great time!), and we were an hour late to meet up with Tony to return the camper :-( -He couldn't have been nicer! -and had even alerted the airport, and was on the verge of sorting out new flights for us when we turned up!! -Great service - thank you so much Tony! Tony organised the air hostess - our luggage - and got us on that plane before we knew it!! To top it off, - we received a text from Tony that evening -just checking we had got home okay! Top Service! We would definitely use this company again - and will be recommending them to anyone thinking of having a great holiday like this!!

Reviewed over 9 years ago

Lucynwayne's avatar

Lucynwayne

Australia

Ranking: 10/10

We have just returned from 19 days in NZ touring North Island and South. We were thrilled with the camper we had hired, clean, well equipped, comfortable and the service to supply it and introduce us to it was very professional indeed. We will be spreading the word. Tony, Eddie, Rita and the lovely lady who collected the van from Christchurch - thank you for making it a memorable holiday for us despite earthquakes and the worst Spring weather in years!! Lucy and Wayne from Sydney

Reviewed over 9 years ago

MarkfromNelson's avatar

MarkfromNelson

New Zealand

Ranking: 10/10

I found the team at NZ Motorhome Rentals to be friendly and accomodating. They provided me with outstanding service and support and nothing is ever a problem. Eddie who is there in Auckland as back up and support is friendly and professional too. All round a great experience and can be highly recommended as a trusted Campervan company.

Reviewed over 9 years ago

stellano99's avatar

stellano99

United States

Ranking: 10/10

Everything went very smoothly with rental. Eddie, a very nice person, picked us up in NZ at the Auckland airport and thoroughly explained everything about our camper. It was very clean and spotlessly detailed. Eddie also gave us great advice and suggestions about driving, supermarkets and campgrounds. My two sons and I were in New Zealand from the US for a month and the camper was our home the entire time. The entire experience was wonderful and Discover NZ Motorhome Rentals could not have been easier to work with. A+++ Thanks for everything!I just had to add to my previous review and comment on the wonderful customer service.
(EDIT)
I just received a follow up email from Tony, one of the owners of the company, ensuring that everything went well for our rental. We had the most wonderful experience! I think that is what is best with dealing with a slightly smaller company. You get an unprecedented level of personal service that just cannot be matched by one of the larger companies. One thing that i forgot to mention is how nice it was to have room for three people to sit up front in the cab, all with seatbelts. Less arguing over who got to sit in the front! Thanks again Tony for a great vehicle.
Peter Evans, South Carolina

Reviewed over 9 years ago and experienced in June 2010

Baumgarten's avatar

Baumgarten

Germany

Ranking: 8/10

Good campervan. Enough room for two people. Very flexible and friendly people. Picked us up from airport and met us in Nelson spontaneously because our fresh water kit was gone and replaced it immediately - very nice.

Reviewed over 9 years ago and experienced in May 2010

babaji05's avatar

babaji05

New Zealand

Ranking: 10/10

Well done to Tony and the team. Motorhome very clean, all bits there and all working even to the blue powder for the toilet. Van in perfect condition. Very easy company to deal with and you deal with the boss, a big plus! We will be back.

Reviewed almost 10 years ago

Award-1-24px Congratulations Discover NZ Motorhome Rentals

Top Ranked Awards 2015 Motorhomes / Campervans / RV Winner

marcin's avatar

marcin

United States

Ranking: 10/10

Everything worked excellent. 2007 transit was very comfy and responsive. I highly recommend this service as they were very attentive and delivered everything that was promised.

Reviewed almost 10 years ago

Helen T's avatar

Helen T

England

Ranking: 10/10

Friendly, personal service - collected us from airport and exchanged vans
when we had a problem without us changing our route!
well equipped, well maintained, clean and comfortable.

Reviewed almost 10 years ago

nskellam's avatar

nskellam

United Kingdom

Ranking: 10/10

Exellent experience: After extensive searching of which company to use, we chose Discover NZ and were not disappointed: we spent a month in the van, and found it to be comfortable and enjoyable - it had everything we needed and was excellent value for money. Eddie dropped the van off and went through very thing, from how to drive it to where the nearest supermarkets were. The van was immaculate, and despite being fairly old, we had no issues. Tony was more than helpful when we contacted him to see if we could keep the van an extra day. Highly recommended. Thanks Tony, we had the most amazing holiday ever!

Reviewed almost 11 years ago and experienced in February 2010

Evan Pole's avatar

Evan Pole

United Kingdom

Ranking: 10/10

We rented a two berth deluxe van which we picked up in Auckland and returned 18 days later in Christchurch having toured the south half of North Island and most of South Island. The van when we collected it was clean and very well equipped for two people. The handover by Eddie was thorough and well explained. We followed his car as he lead us to the entrance of the motorway leading south. Never having driven a large van before I was a little apprehensive but found it a delight to drive, powerful and manoeuvrable. The van quickly became our home and we had a marvellous holiday. Many thanks Tony, Eddie and Areal.

Reviewed about 10 years ago

John Mathers's avatar

John Mathers

United Kingdom

Ranking: 9/10

This was the only company who would provide a van pick up from Queenstown, drop off in Picton - probably due to the lateness of my booking. I've given it a 9 only because the van was a little older, but still excellent though.

Reviewed about 10 years ago

Discover NZ Motorhome Rentals responds:

Hi John

Its been a pleasure to have assisted in your holiday and I appreciate the honest feedback given you were in one of our 1999 Economy models, even though they are older/ budget models they are very popular and its good to still receive a 9/10 on them

Best Regards Tony

Radek Hoferek's avatar

Radek Hoferek

Czech Republic

Ranking: 9/10

Minor shortages

Reviewed about 10 years ago

Discover NZ Motorhome Rentals responds:

Hi radek

Not to sure what that comment refers too?? ...maybe the Fuel not being topped up? ...anyway thank you very much for your business and I hope whoever was a bit ill on the last day got well again?

Regards Tony

Brenda's avatar

Brenda

Canada

Ranking: 5/10

Older van - kitchen utensils minimal two plates two bowls a.c doesn't work. Gray water steady leak, bed sponge wore.

Reviewed about 10 years ago

Discover NZ Motorhome Rentals responds:

Hi Brenda

WOW! ..what can we say?

Regarding the leak problem it appears it was only due to the waste tank not being emptied daily and subsequently leaking out the top overflow system.... and you also mention about equipment?

We supply enough for 2 pp as it is a 2 berth van! but we would have happily given you as much as required had I been made aware of this? ...you should have just called as we are always keen to help out or even if its just to give some local advice?

The camper you were in was a 2004 x KEA built model camper at a very reduced rate. They are built with a very high specification and contain the best inner sponge available... If you wanted something near new we could have happily offered a later model 2008 2 berth deluxe S/T at another NZD$120 per day?

The rate you payed is comparable to a backpacker style of camper which I am sure you would have seen in your travels. Our older 1999 economys are $10 less per day in comparison to the discounted rate you paid and the model you had....and I threw in ferry fares as well in the deal!

The vehicle is not advertised or even fitted with A/C so i cant comment on this any further?.

Given the very dissapointing 5/10 rating you have posted ( 8 or even 9 might have done?) does this mean we are half as good as all the other reviews due to 2 very minor unknown issues that we werent even given the opportunity to remedy? one of which was a personal preference to have more plates which is fine ...or was your holiday only half as good due to these minor issues?... given you were out for 28 days it wasnt going to be a problem to get some extra equipment for you as we have numerous accounts at facilities throughout NZ!....Heck had I known, I would have even delivered them personally to keep the service/ranking results up...lol

Best regards
Tony Terrell
CEO
Discover NZ Motorhomes

SteveAndAshley's avatar

SteveAndAshley

United States

Ranking: 10/10

The positive reviews of Discover NZ on this site led us to seek them out for our 2 week campervan trip in New Zealand and we were extremely pleased with the experience. We had a 2 berth deluxe S/T and it was in impeccable shape. Traveling around, we always thought that our campveran looked newer, cleaner and safer than almost all the other campverans on the road. As previous writers have noted, Eddie did a great job explaining the campervan to us in Auckland. We did have a hose break on the bottom of the campveran during the trip (lots of road construction around NZ was probably the cause) but the folks at Discover NZ were extremely accomodating in getting it fixed up right away. They were also really flexible in returning the campervan. Their pricing was upfront. There were zero hidden costs. Overall, I would highly recommend traveling with this company. They deserve the high marks they're getting on this site.

Reviewed about 10 years ago

Chance McGuire's avatar

Chance McGuire

United States

Ranking: 10/10

Our experience with Discover NZ motorhomes completely exceeded our expectations. We rented the 2 berth deluxe with shower and toilet for a total of 22 days. Eddie picked us up at our hotel in Auckland and drove us to a nice secluded area next to the on ramp to the motorway. This made the driving experience a lot less stressful, being the first time we had driven on this side of the road and vehicle. Everything was explained in full and all of our questions were answered. Thanks a bunch Eddie. The motorhome was stocked with everything we needed for our travels and was near new. It was extremely easy to drive and had more than enough power... it even accelerated up huge hills. The bed was very comfortable and spacious enough for the two of us. We were able to freedom camp very easily (a lot of the DOC sites on the South Island were basic with no facilities) and the toilet and shower came in handy in these areas. We dropped the motorhome off in Christchurch and were given a ride to our hotel in downtown by a very nice gentleman who was very knowledgeable about the city. Thanks to these guys, It was an easy and worry free holiday which is exactly what you want when you're traveling. I will recommend Discover NZ to everyone considering traveling to NZ. Thanks a bunch for an incredible experience... it is much appreciated.
Chance and Kristin

Reviewed about 10 years ago

Discover NZ Motorhome Rentals responds:

Thank you Chance and Kristin , we really enjoyed having you guys and thankyou for the great feedback and please tell all your friends to mention your details on booking or enquiring with us All the best from the Team at D.iscover NZ

ahoynes001's avatar

ahoynes001

Australia

Ranking: 10/10

Discover NZ Motorhome Rentals was fantastic! Our van was comfortable, clean and in perfect working order. They supplied bath towels, tea towels, blankets and pillows. There was even a DVD player! We had no mechanical problems at all. The glove compartment was stocked with maps and information to help us find our way. After our journey was complete they even took us to our hotel after dropping off the van. Overall, our 11 days with our Discover NZ Motorhome van was fantastic! We'd definitely recommend renting from them.

Reviewed over 10 years ago

Discover NZ Motorhome Rentals responds:

Appreciate the feedback Patrick during these extremely busy periods. It is the best thing to give everyone a lift knowing they are participating in someones enjoyment. Makes up for all the hours we do to ensure we get it right. might see you again some day soon?

kiwically's avatar

kiwically

New Zealand

Ranking: 10/10

Well its hard to find the right words to say just how good this company is.

If you are looking for helpful personalised service this is the one!

I dealt with Tony the owner of Discover NZ Motorhome Rentals all the way through when organising a campervan for my brother (NVL from the UK is his review is further down the review page)

My contact with Tony from start to finish was nothing short of brilliant. Talk about going the extra mile for his clients this guy should be running courses in customer service!

All contact was very friendly and made us feel very much at ease as we had become nervous from originally trying to deal with a different company .

Tony you gave great advice (as they were travelling with 2 small children) & were always happy to answer my frequent queries & i am sure you will remember that there were quite a few lol)

They had such a great trip in the camper i know they will be back for more in fact they went on about it so much that my son & his family are now talking about hiring from you in the coming winter. Oh and thanks for dropping my brother back here on his return it was great to meet you & put a face to the name!
So Tony to you & your team a huge thank you for all of your time & effort & Happy New Year we really appreciated all that you did for us!
Cheers
Carolyn

Reviewed over 10 years ago

Discover NZ Motorhome Rentals responds:

Thats lovely carolyn and I hope we do get to spoil you come Winter time

Cheers Tony

teboekc's avatar

teboekc

Canada

Ranking: 10/10

From the beginning, Tony responded to emails almost immediately and worked with us to make our trip one of a kind. He was very easy to get a hold of and incredibly flexible (considering we extended our trip by a day and Tony was more then accommodating). The campervan itself was in immaculate shape, although it was a 2001 model, it felt like we were driving a brand new campervan. I would highly recommend this company because they were personable, caring, affordable and considerate. Thanks to you Tony we had the trip of our lives. All the best. Cheers mate!

Cari (from Canada)

Reviewed over 10 years ago

Discover NZ Motorhome Rentals responds:

Excellent!! cheers Guys ...sounds like you had the best time with your friends

All the Best

Tony

pedejay's avatar

pedejay

United Kingdom

Ranking: 10/10

We rented a 2-berth deluxe van for over 5 weeks in October/November and we couldn't have been more pleased with the camper van and the service we received from Tony and his staff.

This was to be our holiday of a lifetime. We had never done anything like this before and were rather nervous beforehand but Tony’s prompt response to our emails before we started our holiday was very reassuring. The campervan itself was great - although about a year old it was spotlessly clean and like new. It was well laid out and thoughtfully equipped and we were very comfortable in it.

Eddie picked us up with the van from our hotel in Auckland. He was wonderful - after asking us where we were heading he took us to a convenient supermarket to stock up and after going through the paperwork and everything we needed to know about the van, with helpful hints, he pointed us in the right direction to start our journey - a very personal handover! It was reassuring to know that if there were any problems Tony, in person, was at the end of a phone.

Our travels ended in Christchurch where we phoned Ariel to arrange the handback. She then gave us a lift to our hotel for our last night - again a very personal service.

We really cannot praise this company highly enough - we felt that from the time we booked we received a very personal service which was really appreciated.

Reviewed over 10 years ago and experienced in October 2009

Discover NZ Motorhome Rentals responds:

Grateful for the feedback from yourselves and I hope you all arrived home ok

Best regards from all the Team here down under!

NVL's avatar

NVL

United Kingdom

Ranking: 10/10

Just dropped off our camper after 12 days of driving it around the South Island. Dealt with Tony (after having problems with another company) and it was a pleasure to deal with someone who wants to make sure you enjoy the experience.
He arranged us a 6 berth "Canter" which was fantastic very well equipped and easy to drive, there was loads of space for the 4 of us including a 6 month old baby. All in all an excellent experience with a brilliant vehicle and the some of the best customer service I've had in a long time!!

We will be back for another trip in the future..

Reviewed over 10 years ago

Discover NZ Motorhome Rentals responds:

Thanks Nigel and it was a pleasure dealing with you and your sister

Please let me know when you return so we can look after yourself and your family again

regards Tony

peterzaf's avatar

peterzaf

Australia

Ranking: 10/10

What a great bunch of people from Discover NZ, very friendly, informative and on the ball with our booking/requirements. Eddie picked us up from the airport with warm and friendly greetings, gave us some much needed instruction on the ins and outs of the motorhome and set us on our way!!

We had the 4-berth delux motorhome for the three of us (comprising my wife, our 8 month old baby and myself)for our three-week honeymoon trip around NZ. Yes, we had no difficulties with baby at all with this motorhome.

Motorhome was spacious, well equipped with everything you need for a journey. The motorhome felt very stable on the road, was easy and safe to drive, with fantastic diesel brakes for those steep descents!!!

One thing however; the 4-berth was pretty thirsty on the diesel, averaging 15 - 18 L per 100 km, leaning more towards 18 L/100km (average included hills and highways per trip), so be prepared for that. There is a servo every 30km in NZ so it was no worries!

Noise level on the highway wasn't too bad at all either.

Overall 10/10 for the 4-berth delux motorhome; great company, stable, safe and well equiped.

Reviewed over 10 years ago

Discover NZ Motorhome Rentals responds:

Glad you enjoyed everything and yes the canters are a bit higher fuel usage but being a larger 4 litre turbo diesel and 3700 kgs unladen they do average about 16 Ltrs per 100 kms but diesel being as cheap as it is and the Diesel tax included they are not much dearer than a Large Station wagon I guess?

Love the feedback though...great!

Cheers Tony and the Team

Deanne Prior's avatar

Deanne Prior

Australia

Ranking: 10/10

My experience with Discover NZ was exceptional from my first enquiry. Because the company is smaller, the staff always knew who I was, and the history of my booking.They were extremely flexible, delivering the motorhome to my hotel at the time I requested. Handover was fast and thorough and the motorhome was immaculate. It was fully equipped, right down to dishwashing liquid. No hidden costs and optional extras at additional cost here.The motorhome was great to drive, powerful and quiet.The same flexibility with returning the vehicle, even when we called the evening before to change our drop off point from the depot to the airport.This company is brilliant, and I will definitely use them again. I should also mention their price was better than the larger companies who were even offering free nights.

Reviewed over 10 years ago

radler's avatar

radler

United Kingdom

Ranking: 10/10

This is an excellent company and I highly recommend them. I hired a campervan in November 2009.

The van was new, very clean and well equipped. The information provided by Eddie when I picked up the van was excellent and we had everything we needed for our trip.

Service from initially booking through to dropping the campervan off was excellent.

Great company which made our trip so enjoyable.

Reviewed over 10 years ago

Barry Treve's avatar

Barry Treve

New Zealand

Ranking: 10/10

Everything was as we expected.

Reviewed over 10 years ago and experienced in March 2009

Sue Turner's avatar

Sue Turner

Australia

Ranking: 10/10

Hi Tony,

We'd like to thank you and your associates for the pleasurable road trip we recently had in one of your vehicles. It was spacious, clean and tidy and completely fitted out - all you need do is toss in your luggage and go. Which is exactly what we did. The vehicle was more than capable of driving the diverse roads in NZ. many twisty and climbing.

We enjoyed our time in your "Discover New Zealand" motorhome and would recommend you to our friends . .... Thanks

regards Sue Turner and Tina Coutts (Australia)

Reviewed over 10 years ago

Mary's avatar

Mary

Ireland

Ranking: 9/10

New motorhome, very well equipped with all new utensils, bedding, towels. Very clean!

Reviewed about 11 years ago

orianne's avatar

orianne

France

Ranking: 10/10

Very good. Pick up and drop off at Picton ferry terminal. Van was clean and well arranged with everything needed and the engine was responding well all along the road

Reviewed about 11 years ago

Penwell's avatar

Penwell

England

Ranking: 10/10

Execellent company. Obliging, punctual at airport. Well fitted van.

Reviewed about 11 years ago

Mike's avatar

Mike

United Kingdom

Ranking: 10/10

Willing to give special rate for long hire campervans / 5 months, unlike most others.

Reviewed about 11 years ago

Simon's avatar

Simon

Australia

Ranking: 10/10

Excellent service, easy to deal with. Owner / Operator makes dealing with these people very easy. Motorhomes are new and very comfortable.

Reviewed over 11 years ago