Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for U Fly Extreme.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

U Fly Extreme

Valid Reviews

68 Valid Reviews

The U Fly Extreme experience has a total of 68 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 68 valid reviews:

Rating Count Percentage
10/10 63
93%
9/10 4
6%
8/10 1
1%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

99.12% Average

The raw data average (mean) for all the U Fly Extreme valid reviews is 99.12% and is based on 68 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

20 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 68 valid reviews, the experience has 20 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 20 face-to-face reviews:

Rating Count Percentage
10/10 15
75%
9/10 4
20%
8/10 1
5%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.00% Average

The raw data average (mean) for all the U Fly Extreme face-to-face reviews is 97.00% and is based on 20 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

99.87%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Greg Little 10/10 2006 days true 3.22 100%
Dieter Schmees 10/10 2029 days true 3.17 99%
Jonas Olsen 10/10 2262 days 2.72 84%
Alex Sheldon 10/10 2348 days true 2.55 79%
Jeremy Maurer 10/10 2413 days 2.42 75%
Patrycja Polakowska 10/10 2698 days true 1.86 58%
William Haynie 10/10 2747 days 1.77 55%
babune48 10/10 2808 days 1.65 51%
jimmyviera 10/10 2808 days 1.65 51%
Shaktale 10/10 2839 days 1.59 49%
shaynelighty 10/10 2839 days 1.59 49%
tateyjnr 10/10 2992 days 1.29 40%
Rufus_Katz 10/10 3053 days 1.17 36%
Daniel 10/10 3057 days true 1.16 36%
hankharris 10/10 3113 days 1.05 33%
Swedes 10/10 3144 days 0.99 31%
Bastian_Heinz 10/10 3144 days 0.99 31%
katel86 10/10 3235 days 0.81 25%
Adam Duus-Boolsen 9/10 3411 days true 0.47 15%
migraineur 10/10 3447 days 0.4 12%
ashafir 10/10 3447 days 0.4 12%
Mick Doherty 10/10 3478 days 0.34 10%
starkstromspielplatz 10/10 3478 days 0.34 10%
daw1906 10/10 3509 days 0.28 9%
shehlit 10/10 3509 days 0.28 9%
kirstgb 10/10 3570 days 0.16 5%
slipsius 10/10 3570 days 0.16 5%
Timoe 10/10 3600 days 0.1 3%
ChunHow 10/10 3600 days 0.1 3%
dgavish 10/10 3662 days 0.0 0%
cam2004 10/10 3692 days 0.0 0%
michael 10/10 3692 days 0.0 0%
Andrew Cooke 10/10 3753 days 0.0 0%
Moritz 10/10 3753 days 0.0 0%
Ellie Parkes 10/10 3812 days 0.0 0%
sirstroh 10/10 3812 days 0.0 0%
Amanda Hoff 10/10 3812 days 0.0 0%
Polo 10/10 3843 days 0.0 0%
Mira 10/10 3874 days 0.0 0%
Bart de Jong 10/10 3874 days 0.0 0%
Vivienne O'Reilly 9/10 3897 days true 0.0 0%
torandsimon 10/10 3904 days 0.0 0%
mzx2 10/10 3904 days 0.0 0%
Claire Salter 10/10 3935 days 0.0 0%
NZJenJen 10/10 3965 days 0.0 0%
Aaron Farry 10/10 3996 days 0.0 0%
mayo 10/10 4027 days 0.0 0%
Jeremy 8/10 4118 days true 0.0 0%
Neal 10/10 4119 days 0.0 0%
KjellR 10/10 4120 days true 0.0 0%
CharityW 9/10 4120 days true 0.0 0%
RichardA 10/10 4125 days true 0.0 0%
Anne Hofer 10/10 4155 days 0.0 0%
crazyklaus 10/10 4156 days 0.0 0%
mash 10/10 4164 days 0.0 0%
Darroch Footprint Travel Guides 10/10 4165 days 0.0 0%
Jhon 10/10 4167 days true 0.0 0%
davy 10/10 4168 days 0.0 0%
Timg 10/10 4169 days true 0.0 0%
Oliver Hoppe 10/10 4262 days 0.0 0%
Sune 9/10 4307 days true 0.0 0%
Christina Endicott 10/10 4413 days true 0.0 0%
Brian Endicott 10/10 4413 days true 0.0 0%
Katherine Humphrey 10/10 4447 days true 0.0 0%
Phil Ritchie 10/10 4463 days true 0.0 0%
Emma Parsons 10/10 4463 days true 0.0 0%
Jenny Hancock 10/10 4463 days true 0.0 0%
BCanuck 10/10 4466 days 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The U Fly Extreme experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.00% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the U Fly Extreme experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The U Fly Extreme experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -1.97%
198 -1.98%
199 -1.99%
200 -2.00%
201 -2.01%
202 -2.02%
203 -2.03%

Final Ranking Score

98%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.