Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jucy Cruise Milford Sound.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Jucy Cruise Milford Sound

Valid Reviews

205 Valid Reviews

The Jucy Cruise Milford Sound experience has a total of 209 reviews. There are 205 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 205 valid reviews:

Rating Count Percentage
10/10 59
29%
9/10 51
25%
8/10 50
24%
7/10 29
14%
6/10 11
5%
5/10 4
2%
4/10 0
0%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.93% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound valid reviews is 84.93% and is based on 205 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

178 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 205 valid reviews, the experience has 178 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 178 face-to-face reviews:

Rating Count Percentage
10/10 43
24%
9/10 46
26%
8/10 44
25%
7/10 29
16%
6/10 11
6%
5/10 4
2%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.60% Average

The raw data average (mean) for all the Jucy Cruise Milford Sound face-to-face reviews is 83.60% and is based on 178 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.58%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Rebecca, Colin & Leo 10/10 709 days 28.61 100%
Michael Gooch 10/10 889 days 11.72 41%
Rebekka Doliva 10/10 958 days 7.97 28%
Jayni L'Azou 10/10 996 days true 6.55 23%
Ludovic Bonneau 10/10 1202 days true 4.79 17%
Roland Eggli 10/10 1204 days true 4.79 17%
Mike 8/10 1218 days true 4.52 16%
Alexander Scheibl 7/10 1219 days true 4.33 15%
Jaroslav Kacmar 10/10 1240 days true 4.72 16%
Gena Bond 8/10 1263 days 4.44 16%
Taylor Doolittle 10/10 1263 days true 4.67 16%
Barbara Hirsch 7/10 1273 days true 4.23 15%
Jack Halligan 9/10 1276 days true 4.65 16%
Sam Howard 10/10 1276 days true 4.65 16%
Kosia 10/10 1311 days true 4.58 16%
Navina 10/10 1316 days true 4.57 16%
HAFEZ AMRI SANUSI 8/10 1316 days 4.34 15%
Joanne Woo 8/10 1346 days 4.28 15%
Viki Kent 10/10 1352 days true 4.5 16%
Ross D 9/10 1352 days true 4.5 16%
Azhar Adlan 10/10 1353 days 4.5 16%
Anne 9/10 1364 days true 4.47 16%
Philippa Buchanan 9/10 1463 days 4.28 15%
Rabiah Abdullah 10/10 1560 days 4.09 14%
Sarah Boettcher 10/10 1566 days 4.08 14%
Annika Pauly 6/10 1571 days true 3.38 12%
Caroline Shaw 8/10 1577 days true 3.85 13%
Julia 7/10 1577 days true 3.69 13%
Bjoern 6/10 1577 days true 3.37 12%
Sonya Grimm 8/10 1577 days true 3.85 13%
Milan Maiwald 6/10 1578 days true 3.37 12%
Lisa Fenzl 10/10 1580 days true 4.05 14%
Afiya Levy 10/10 1580 days true 4.05 14%
gonzalo caldiz 9/10 1581 days 4.05 14%
Lærke Hagelskjær 10/10 1584 days true 4.04 14%
Juan Viscegle 10/10 1585 days true 4.04 14%
Jonathan Foskett 9/10 1587 days true 4.04 14%
Helen Hazelwood 9/10 1587 days true 4.04 14%
Ruby Reynolds 9/10 1587 days true 4.04 14%
Aaron Gunning 10/10 1595 days 4.02 14%
Liwen 3/10 1595 days true 3.1 11%
Verena Konetzhi 7/10 1598 days true 3.65 13%
Lena 8/10 1602 days true 3.81 13%
Kim-Lara 9/10 1610 days true 3.99 14%
Alyssa Wyer 10/10 1628 days true 3.96 14%
Simon Striegel 10/10 1629 days true 3.95 14%
Chris 9/10 1637 days true 3.94 14%
Anais Touri 10/10 1640 days true 3.93 14%
Matt and Louise 7/10 1646 days true 3.57 12%
Daniel Hill 9/10 1647 days true 3.92 14%
Chris 10/10 1651 days 3.91 14%
Neil 8/10 1656 days 3.71 13%
SATOKO OSONO 8/10 1663 days true 3.69 13%
Diego Pablos 7/10 1671 days true 3.52 12%
Pierre and Alexandra 9/10 1679 days true 3.86 13%
Mark Van Wijk 10/10 1743 days 3.73 13%
David McIntosh 9/10 1993 days true 3.24 11%
Lukas, Anne and Malte 9/10 2049 days true 3.13 11%
Logan Leduc 10/10 2054 days true 3.12 11%
Hubert Schmid 8/10 2102 days true 2.88 10%
Anna Grafenstein 8/10 2288 days true 2.53 9%
isabel Zander 8/10 2291 days true 2.53 9%
Calvin Becker 7/10 2291 days true 2.42 8%
Patricia Revel 10/10 2293 days true 2.66 9%
Jacques Revel 8/10 2293 days true 2.52 9%
Julien Joubert-Gaillard 7/10 2295 days true 2.41 8%
Claudia Hillebrand 8/10 2296 days true 2.52 9%
Audrey Le Bourthe 10/10 2301 days true 2.64 9%
Stefan Glock 8/10 2306 days true 2.5 9%
Andreas Liebe 9/10 2306 days true 2.63 9%
Jana Rutkowski 8/10 2309 days true 2.49 9%
Sarah Jane O'Reilly 7/10 2319 days true 2.37 8%
Tomas Shairi 5/10 2319 days true 2.11 7%
Agathe Dupuis 7/10 2320 days true 2.37 8%
Florent Bouillon 7/10 2320 days true 2.37 8%
Lena Hanhart 6/10 2320 days true 2.16 8%
Jonas Hessel 8/10 2320 days true 2.47 9%
Lena Wacker 10/10 2334 days true 2.58 9%
Marius Hoffmann 8/10 2340 days true 2.44 9%
Anna Guzewiez 8/10 2342 days true 2.43 8%
Carina Borho 9/10 2357 days true 2.53 9%
Lena Jensen 9/10 2358 days true 2.53 9%
Jesper Andersen 9/10 2358 days true 2.53 9%
Markus Spitzmueller 9/10 2358 days true 2.53 9%
Henry Thiel 9/10 2363 days true 2.52 9%
Christina Habranke 9/10 2363 days true 2.52 9%
Claire Lieval 5/10 2370 days true 2.03 7%
Nora Zeitz 5/10 2381 days true 2.01 7%
Marc Greeve 6/10 2390 days true 2.05 7%
Yvonne Horpershoeh 7/10 2390 days true 2.24 8%
Ron Williams 9/10 2504 days 2.24 8%
Stefan 9/10 2673 days true 1.91 7%
Bettina Fluhrer 10/10 2673 days true 1.91 7%
Cervenka Jaroslav 9/10 2680 days true 1.9 7%
Jitka Zenahlikova 9/10 2680 days true 1.9 7%
Billy Koichopolos 10/10 2681 days true 1.9 7%
Gina Lisi 10/10 2681 days true 1.9 7%
Katey Justice 8/10 2683 days true 1.8 6%
Andrew Grimes 9/10 2683 days true 1.89 7%
Lynda Quartay 9/10 2683 days true 1.89 7%
Douglas Walker 7/10 2683 days true 1.72 6%
Kariuua S 7/10 2685 days true 1.72 6%
Nicolas Bessiere 7/10 2685 days true 1.72 6%
Renate 7/10 2691 days true 1.71 6%
Erik Muchembled 8/10 2692 days true 1.78 6%
Eric 8/10 2693 days true 1.78 6%
Rogier Ramaker 9/10 2693 days true 1.87 7%
Melvin Groenhof 8/10 2693 days true 1.78 6%
Anna Neuenfeldt 9/10 2694 days true 1.87 7%
Janine Kohlgrueler 10/10 2695 days true 1.87 7%
Maja Bogdanowicz 8/10 2695 days true 1.78 6%
Sara Omary 8/10 2698 days true 1.77 6%
Tim Sautter 9/10 2701 days true 1.86 6%
Francis Runge 8/10 2702 days true 1.76 6%
Bill and Noreen 9/10 2714 days true 1.83 6%
Kevin Desjandino 10/10 2765 days true 1.73 6%
Abby Rushmer 8/10 2777 days true 1.62 6%
Benedicte and Mathilde Colas 8/10 2781 days true 1.62 6%
Jenben 10/10 2808 days 1.65 6%
Loesje 8/10 2839 days 1.51 5%
Dovis Heinemann 10/10 3037 days true 1.2 4%
Andreas Schacke 7/10 3038 days true 1.09 4%
Barbara Berkhout 9/10 3038 days true 1.2 4%
David Williams 9/10 3041 days true 1.19 4%
Delore 5/10 3046 days true 0.96 3%
Sabrina Germany 10/10 3048 days true 1.18 4%
Maxine Gilman 10/10 3048 days true 1.18 4%
Peter & Kate Carmichael 9/10 3064 days true 1.15 4%
Tom Pratt 6/10 3065 days true 0.95 3%
Ken 10/10 3066 days true 1.14 4%
Russell 9/10 3067 days true 1.14 4%
Gabriele Wendt 9/10 3067 days true 1.14 4%
Diane Moss 8/10 3067 days true 1.08 4%
R Straathof 6/10 3069 days true 0.94 3%
Jonathan Philp 7/10 3074 days true 1.03 4%
Anna 9/10 3080 days true 1.12 4%
Lesley 8/10 3113 days 1.0 3%
Jensen Bresbenbeek 8/10 3145 days true 0.94 3%
Bernhard & Brigitte Gosch 8/10 3151 days true 0.93 3%
Thomas Klebensberger 10/10 3384 days true 0.52 2%
Ken Talan 10/10 3384 days true 0.52 2%
Sean Brownell 7/10 3388 days true 0.47 2%
Mariette Salden 9/10 3392 days true 0.5 2%
Ed Piotrowski 7/10 3396 days true 0.45 2%
Prideaux 6/10 3398 days true 0.41 1%
Bill Mclennan 10/10 3401 days true 0.49 2%
Sophia Kelly 8/10 3403 days true 0.46 2%
Dave Lidgard 9/10 3406 days true 0.48 2%
Oppenoorth 9/10 3407 days true 0.48 2%
Mark Walker 9/10 3407 days true 0.48 2%
T Lipscombe 6/10 3411 days true 0.39 1%
Daryl 10/10 3412 days true 0.47 2%
Michael Long 8/10 3412 days true 0.44 2%
Javier Munoz 7/10 3412 days true 0.42 1%
Birga 10/10 3416 days true 0.46 2%
Jerry & Floon 8/10 3417 days true 0.43 2%
Jessica Vogels 6/10 3417 days true 0.38 1%
Simon Vickers 10/10 3418 days true 0.45 2%
Elise van Haastert 9/10 3418 days true 0.45 2%
Jesper Hassel 8/10 3424 days true 0.42 1%
Carolin Moberg 9/10 3424 days true 0.44 2%
Flueckiger 10/10 3428 days true 0.43 2%
Marleen Meyers 8/10 3430 days true 0.41 1%
Dieter Uhlmann 6/10 3430 days true 0.36 1%
Sabrina Sari 7/10 3432 days true 0.39 1%
Claudia Vermeer 7/10 3433 days true 0.39 1%
Irene and Thib Schneider 10/10 3435 days true 0.42 1%
Tom Hill 9/10 3442 days true 0.41 1%
Bronwyn Mewett 9/10 3447 days 0.4 1%
Morgan892 10/10 3539 days 0.22 1%
Andrew Hammond 10/10 3570 days 0.16 1%
imbeachy 10/10 3600 days 0.1 0%
Trisha 10/10 3631 days 0.04 0%
Meg & Steve 7/10 3717 days true 0.0 0%
rinusm 8/10 3720 days true 0.0 0%
steveE 9/10 3723 days true 0.0 0%
Jess 10/10 3758 days true 0.0 0%
Inbar Yizhar Barnea 10/10 3772 days true 0.0 0%
Peter G 8/10 3778 days true 0.0 0%
Chris Helms 7/10 3778 days true 0.0 0%
Jamie 8/10 3804 days true 0.0 0%
Schygulla 8/10 3804 days true 0.0 0%
margaret Klawitter 10/10 3805 days true 0.0 0%
kate 10/10 3809 days true 0.0 0%
Jules 7/10 3809 days true 0.0 0%
Frances Hay 8/10 3811 days true 0.0 0%
carsteng 9/10 3868 days true 0.0 0%
Suzanne 9/10 3935 days 0.0 0%
Andrea 8/10 4038 days true 0.0 0%
jessica 7/10 4039 days true 0.0 0%
KimC 8/10 4106 days true 0.0 0%
Denys 7/10 4122 days true 0.0 0%
JohannaB 10/10 4137 days true 0.0 0%
ChristineM 10/10 4151 days true 0.0 0%
SiegfriedL 9/10 4173 days true 0.0 0%
johanna 9/10 4191 days true 0.0 0%
MissTraveller2009 10/10 4239 days 0.0 0%
jack 8/10 4239 days true 0.0 0%
Lisa 10/10 4311 days 0.0 0%
Thomas Bachmann 9/10 4366 days true 0.0 0%
Ted Sebastian 8/10 4502 days true 0.0 0%
Alison Street 7/10 4517 days true 0.0 0%
Jurgen Westphal 8/10 4518 days true 0.0 0%
John Howlett 8/10 4534 days true 0.0 0%
Davinia 8/10 4593 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jucy Cruise Milford Sound experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.00% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Jucy Cruise Milford Sound experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Jucy Cruise Milford Sound experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -1.97%
198 -1.98%
199 -1.99%
200 -2.00%
201 -2.01%
202 -2.02%
203 -2.03%

Final Ranking Score

86%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.