Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
131 Valid Reviews
The Rental Car Village experience has a total of 137 reviews. There are 131 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
The raw data average (mean) for all the Rental Car Village valid reviews is 78.70% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
87 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 131 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 87 face-to-face reviews:
The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Harshal Patil||10/10||23 days||99.92||100%|
|Glendha Kreutzer||10/10||23 days||99.92||100%|
|Jordi Marin||3/10||24 days||76.93||77%|
|Nurit Klinghoffer||5/10||329 days||67.11||67%|
|Tomas Muller||9/10||329 days||82.85||83%|
|Sivan Redel||9/10||449 days||68.05||68%|
|KIHYUN YOU||10/10||753 days||23.53||24%|
|Tim Struessmann||8/10||1059 days||4.95||5%|
|Liah Sun||10/10||1059 days||5.21||5%|
|Rick Andres||10/10||1059 days||5.21||5%|
|Monica Francia||10/10||1101 days||4.99||5%|
|Lori Nicole Brackbill||10/10||1118 days||4.95||5%|
|Pim Vermerris||8/10||1118 days||4.71||5%|
|Christian Schaefer||8/10||1118 days||4.71||5%|
|Claudia Klinge||10/10||1189 days||4.82||5%|
|Heidi Newnham||10/10||1393 days||4.42||4%|
|Chantal Compagner||7/10||1398 days||4.01||4%|
|Bas Marinus||8/10||1409 days||4.17||4%|
|Michael Busching||10/10||1413 days||4.38||4%|
|Carsten Purschke||6/10||1424 days||3.62||4%|
|Chris Hamnett||9/10||1424 days||4.36||4%|
|ANDREY ABLAMUNETS||5/10||1425 days||3.53||4%|
|Esther Deloure||5/10||1425 days||3.53||4%|
|Aaron Stalley||6/10||1433 days||3.6||4%|
|THOMAS TARTARY||8/10||1454 days||4.08||4%|
|Ives van Neck||10/10||1454 days||4.3||4%|
|Leanna Wyer||9/10||1461 days||4.28||4%|
|Elisabeth Grabner||8/10||1472 days||4.05||4%|
|Stefanie Giese||8/10||1474 days||4.05||4%|
|Lena Seelert||4/10||1485 days||3.35||3%|
|Eline Meijer||9/10||1497 days||4.21||4%|
|Julia Martin||8/10||1501 days||4.0||4%|
|Anika and Mike||8/10||1512 days||3.97||4%|
|Howard Lockhart||9/10||1545 days||4.12||4%|
|Charles Aubry||8/10||1813 days||3.42||3%|
|Martin Kroek||9/10||1825 days||3.57||4%|
|Polly Rider||8/10||1885 days||3.28||3%|
|Simon Mehlmann||8/10||2133 days||2.82||3%|
|Carolin Siegert||8/10||2133 days||2.82||3%|
|Christopher Buch Madsen||7/10||2151 days||2.67||3%|
|Nina Helmling||10/10||2154 days||2.93||3%|
|Anna Sternberg||9/10||2157 days||2.92||3%|
|Janne Hansen||10/10||2164 days||2.91||3%|
|Lena Jensen||8/10||2191 days||2.71||3%|
|Aude Moulin||6/10||2197 days||2.36||2%|
|Ludvig Fagerstrom||8/10||2203 days||2.69||3%|
|Johanna Bak||7/10||2203 days||2.58||3%|
|Fabian Lee||7/10||2214 days||2.56||3%|
|Bertrand Gilles||6/10||2503 days||1.86||2%|
|Supiot Zudovic||9/10||2503 days||2.24||2%|
|Mo Downes||5/10||2535 days||1.77||2%|
|Markus Braun||10/10||2580 days||2.09||2%|
|Aurelie Morin||8/10||2602 days||1.95||2%|
|Andreas and Christine and Nora Busch||7/10||2610 days||1.85||2%|
|S B||4/10||2611 days||1.61||2%|
|Jurgen Joyce||6/10||2878 days||1.25||1%|
|J Jmal||6/10||2882 days||1.25||1%|
|Nicholas Prakenhammar||7/10||2899 days||1.34||1%|
|Margaret Wendell||10/10||2913 days||1.44||1%|
|Roberto Hallblom||8/10||2913 days||1.37||1%|
|Mesa Anderson||10/10||2915 days||1.44||1%|
|Karin & Bastiaan||6/10||3216 days||0.7||1%|
|Adi Leheucel||9/10||3233 days||0.82||1%|
|Amanda Neall||9/10||3244 days||0.79||1%|
|Emma Ducat||10/10||3252 days||0.78||1%|
|Mirka Tinterova||8/10||3254 days||0.74||1%|
|Frank Lehe||6/10||3265 days||0.63||1%|
|Arne Kiesbye||7/10||3266 days||0.68||1%|
|Canille Lechat||7/10||3269 days||0.68||1%|
|Daniela Seibel||10/10||3272 days||0.74||1%|
|Jean-Paul Le Clair||8/10||3274 days||0.7||1%|
|Ashleigh Buckley||8/10||3280 days||0.69||1%|
|David Boyle||7/10||3280 days||0.66||1%|
|Antoine Del||8/10||3607 days||0.08||0%|
|S Millet||6/10||3623 days||0.04||0%|
|Gail Mckinstry||8/10||3623 days||0.05||0%|
|Jan Kuenzel||8/10||3623 days||0.05||0%|
|Hans de Rijk||8/10||3627 days||0.04||0%|
|Mark Marg||8/10||3644 days||0.01||0%|
|Bas van Schagen||7/10||3714 days||0.0||0%|
|Chris Leach||7/10||3714 days||0.0||0%|
|Jenny Davies||8/10||3717 days||0.0||0%|
|Wouter Muller||7/10||3974 days||0.0||0%|
|Benjamin Throk||9/10||4330 days||0.0||0%|
|Wouter Ewalts||7/10||4433 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.
The Rental Car Village experience has 3 recent rankings. Adjustments are according to the following table:
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. However the Rental Car Village experience does not meet the criteria for any adjustment.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.