Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
134 Valid Reviews
The Rental Car Village experience has a total of 140 reviews. There are 134 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 134 valid reviews:
The raw data average (mean) for all the Rental Car Village valid reviews is 78.58% and is based on 134 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
87 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 134 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 87 face-to-face reviews:
The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Nina Golnar||6/10||154 days||79.88||84%|
|Harshal Patil||10/10||185 days||94.58||100%|
|Glendha Kreutzer||10/10||185 days||94.58||100%|
|Pamela Johnson||9/10||185 days||94.58||100%|
|Arturo Yague||7/10||185 days||86.06||91%|
|Jordi Marin||3/10||185 days||72.82||77%|
|Nurit Klinghoffer||5/10||491 days||50.06||53%|
|Tomas Muller||9/10||491 days||61.8||65%|
|Sivan Redel||9/10||611 days||42.12||45%|
|KIHYUN YOU||10/10||915 days||10.13||11%|
|Tim Struessmann||8/10||1220 days||4.52||5%|
|Liah Sun||10/10||1221 days||4.75||5%|
|Rick Andres||10/10||1221 days||4.75||5%|
|Monica Francia||10/10||1262 days||4.67||5%|
|Lori Nicole Brackbill||10/10||1280 days||4.64||5%|
|Pim Vermerris||8/10||1280 days||4.41||5%|
|Christian Schaefer||8/10||1280 days||4.41||5%|
|Claudia Klinge||10/10||1350 days||4.5||5%|
|Heidi Newnham||10/10||1555 days||4.1||4%|
|Chantal Compagner||7/10||1559 days||3.72||4%|
|Bas Marinus||8/10||1570 days||3.87||4%|
|Michael Busching||10/10||1574 days||4.06||4%|
|Carsten Purschke||6/10||1586 days||3.35||4%|
|Chris Hamnett||9/10||1586 days||4.04||4%|
|ANDREY ABLAMUNETS||5/10||1586 days||3.27||3%|
|Esther Deloure||5/10||1586 days||3.27||3%|
|Aaron Stalley||6/10||1594 days||3.34||4%|
|THOMAS TARTARY||8/10||1615 days||3.78||4%|
|Ives van Neck||10/10||1615 days||3.98||4%|
|Leanna Wyer||9/10||1622 days||3.97||4%|
|Elisabeth Grabner||8/10||1633 days||3.75||4%|
|Stefanie Giese||8/10||1635 days||3.75||4%|
|Lena Seelert||4/10||1646 days||3.1||3%|
|Eline Meijer||9/10||1658 days||3.9||4%|
|Julia Martin||8/10||1662 days||3.7||4%|
|Anika and Mike||8/10||1673 days||3.68||4%|
|Howard Lockhart||9/10||1707 days||3.8||4%|
|Charles Aubry||8/10||1974 days||3.12||3%|
|Martin Kroek||9/10||1986 days||3.26||3%|
|Polly Rider||8/10||2046 days||2.98||3%|
|Simon Mehlmann||8/10||2294 days||2.52||3%|
|Carolin Siegert||8/10||2294 days||2.52||3%|
|Christopher Buch Madsen||7/10||2312 days||2.38||3%|
|Nina Helmling||10/10||2315 days||2.61||3%|
|Anna Sternberg||9/10||2318 days||2.61||3%|
|Janne Hansen||10/10||2325 days||2.59||3%|
|Lena Jensen||8/10||2352 days||2.41||3%|
|Aude Moulin||6/10||2358 days||2.1||2%|
|Ludvig Fagerstrom||8/10||2364 days||2.39||3%|
|Johanna Bak||7/10||2364 days||2.29||2%|
|Fabian Lee||7/10||2375 days||2.27||2%|
|Bertrand Gilles||6/10||2664 days||1.6||2%|
|Supiot Zudovic||9/10||2664 days||1.93||2%|
|Mo Downes||5/10||2696 days||1.51||2%|
|Markus Braun||10/10||2741 days||1.78||2%|
|Aurelie Morin||8/10||2763 days||1.65||2%|
|Andreas and Christine and Nora Busch||7/10||2771 days||1.57||2%|
|S B||4/10||2772 days||1.36||1%|
|Jurgen Joyce||6/10||3039 days||0.99||1%|
|J Jmal||6/10||3043 days||0.99||1%|
|Nicholas Prakenhammar||7/10||3060 days||1.05||1%|
|Margaret Wendell||10/10||3074 days||1.13||1%|
|Roberto Hallblom||8/10||3074 days||1.07||1%|
|Mesa Anderson||10/10||3076 days||1.12||1%|
|Karin & Bastiaan||6/10||3377 days||0.44||0%|
|Adi Leheucel||9/10||3394 days||0.5||1%|
|Amanda Neall||9/10||3405 days||0.48||1%|
|Emma Ducat||10/10||3413 days||0.46||0%|
|Mirka Tinterova||8/10||3415 days||0.44||0%|
|Frank Lehe||6/10||3426 days||0.36||0%|
|Arne Kiesbye||7/10||3427 days||0.4||0%|
|Canille Lechat||7/10||3430 days||0.39||0%|
|Daniela Seibel||10/10||3433 days||0.42||0%|
|Jean-Paul Le Clair||8/10||3435 days||0.4||0%|
|Ashleigh Buckley||8/10||3441 days||0.39||0%|
|David Boyle||7/10||3441 days||0.37||0%|
|Antoine Del||8/10||3768 days||0.0||0%|
|S Millet||6/10||3784 days||0.0||0%|
|Gail Mckinstry||8/10||3784 days||0.0||0%|
|Jan Kuenzel||8/10||3784 days||0.0||0%|
|Hans de Rijk||8/10||3788 days||0.0||0%|
|Mark Marg||8/10||3805 days||0.0||0%|
|Bas van Schagen||7/10||3875 days||0.0||0%|
|Chris Leach||7/10||3875 days||0.0||0%|
|Jenny Davies||8/10||3878 days||0.0||0%|
|Wouter Muller||7/10||4136 days||0.0||0%|
|Benjamin Throk||9/10||4491 days||0.0||0%|
|Wouter Ewalts||7/10||4594 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 124 days. The Rental Car Village experience has 1 recent ranking. Adjustments are according to the following table:
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Rental Car Village experience has been adjusted for 113 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.