Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rental Car Village

Valid Reviews

131 Valid Reviews

The Rental Car Village experience has a total of 137 reviews. There are 131 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 131 valid reviews:

Rating Count Percentage
10/10 30
23%
9/10 23
18%
8/10 35
27%
7/10 20
15%
6/10 11
8%
5/10 4
3%
4/10 2
2%
3/10 1
1%
2/10 2
2%
1/10 3
2%

78.70% Average

The raw data average (mean) for all the Rental Car Village valid reviews is 78.70% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

87 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 131 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 87 face-to-face reviews:

Rating Count Percentage
10/10 10
11%
9/10 17
20%
8/10 30
34%
7/10 20
23%
6/10 9
10%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

79.54% Average

The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

81.63%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Harshal Patil 10/10 23 days 99.92 100%
Glendha Kreutzer 10/10 23 days 99.92 100%
Jordi Marin 3/10 24 days 76.93 77%
Nurit Klinghoffer 5/10 329 days 67.11 67%
Tomas Muller 9/10 329 days 82.85 83%
Beth 9/10 358 days 79.69 80%
Sivan Redel 9/10 449 days 68.05 68%
KIHYUN YOU 10/10 753 days 23.53 24%
Violet 8/10 753 days 22.36 22%
Tim Struessmann 8/10 1059 days true 4.95 5%
Gloria 10/10 1059 days 5.21 5%
Liah Sun 10/10 1059 days 5.21 5%
Rick Andres 10/10 1059 days 5.21 5%
Monica Francia 10/10 1101 days true 4.99 5%
Lori Nicole Brackbill 10/10 1118 days 4.95 5%
Pim Vermerris 8/10 1118 days 4.71 5%
Christian Schaefer 8/10 1118 days 4.71 5%
May 10/10 1162 days true 4.87 5%
Kat 8/10 1162 days true 4.63 5%
Claudia Klinge 10/10 1189 days true 4.82 5%
Heidi Newnham 10/10 1393 days 4.42 4%
Chantal Compagner 7/10 1398 days true 4.01 4%
Bas Marinus 8/10 1409 days true 4.17 4%
Michael Busching 10/10 1413 days true 4.38 4%
Carsten Purschke 6/10 1424 days 3.62 4%
Chris Hamnett 9/10 1424 days 4.36 4%
ANDREY ABLAMUNETS 5/10 1425 days 3.53 4%
Esther Deloure 5/10 1425 days 3.53 4%
Aaron Stalley 6/10 1433 days true 3.6 4%
THOMAS TARTARY 8/10 1454 days 4.08 4%
Ives van Neck 10/10 1454 days 4.3 4%
Leanna Wyer 9/10 1461 days true 4.28 4%
Elisabeth Grabner 8/10 1472 days true 4.05 4%
Stefanie Giese 8/10 1474 days 4.05 4%
Lena Seelert 4/10 1485 days 3.35 3%
Eline Meijer 9/10 1497 days true 4.21 4%
Julia Martin 8/10 1501 days true 4.0 4%
Anika and Mike 8/10 1512 days true 3.97 4%
Howard Lockhart 9/10 1545 days 4.12 4%
Charles Aubry 8/10 1813 days true 3.42 3%
Martin Kroek 9/10 1825 days true 3.57 4%
Raita 9/10 1882 days true 3.46 3%
Polly Rider 8/10 1885 days true 3.28 3%
Simon Mehlmann 8/10 2133 days true 2.82 3%
Carolin Siegert 8/10 2133 days true 2.82 3%
Christopher Buch Madsen 7/10 2151 days true 2.67 3%
Nina Helmling 10/10 2154 days true 2.93 3%
Anna Sternberg 9/10 2157 days true 2.92 3%
Mara 7/10 2158 days true 2.66 3%
Janne Hansen 10/10 2164 days true 2.91 3%
Dana 9/10 2174 days true 2.89 3%
Lena Jensen 8/10 2191 days true 2.71 3%
Aude Moulin 6/10 2197 days true 2.36 2%
Ludvig Fagerstrom 8/10 2203 days true 2.69 3%
Johanna Bak 7/10 2203 days true 2.58 3%
Fabian Lee 7/10 2214 days true 2.56 3%
Bertrand Gilles 6/10 2503 days true 1.86 2%
Supiot Zudovic 9/10 2503 days true 2.24 2%
Lisa 8/10 2505 days true 2.13 2%
Rampon 9/10 2508 days true 2.23 2%
Debiesse 7/10 2509 days true 2.03 2%
Mo Downes 5/10 2535 days true 1.77 2%
Markus Braun 10/10 2580 days 2.09 2%
Bene 9/10 2597 days true 2.06 2%
Aurelie Morin 8/10 2602 days true 1.95 2%
Andreas and Christine and Nora Busch 7/10 2610 days true 1.85 2%
Simon_J 10/10 2611 days 2.03 2%
jooj 1/10 2611 days 1.48 1%
S B 4/10 2611 days 1.61 2%
W_Cameron 1/10 2733 days 1.31 1%
Jurgen Joyce 6/10 2878 days true 1.25 1%
J Jmal 6/10 2882 days true 1.25 1%
Nicholas Prakenhammar 7/10 2899 days true 1.34 1%
Margaret Wendell 10/10 2913 days true 1.44 1%
Johan 8/10 2913 days true 1.37 1%
Roberto Hallblom 8/10 2913 days true 1.37 1%
Therese 8/10 2913 days true 1.37 1%
Mesa Anderson 10/10 2915 days true 1.44 1%
schmechf 6/10 2946 days 1.14 1%
matta 2/10 2946 days 1.03 1%
Lefty 10/10 2946 days 1.38 1%
estatemanager1 10/10 2977 days 1.32 1%
Debby 10/10 3068 days 1.14 1%
Nong 10/10 3068 days 1.14 1%
Karin & Bastiaan 6/10 3216 days true 0.7 1%
Dogoneit 9/10 3221 days 0.84 1%
Markus 6/10 3224 days true 0.69 1%
Adi Leheucel 9/10 3233 days true 0.82 1%
Marian 9/10 3238 days true 0.81 1%
Amanda Neall 9/10 3244 days true 0.79 1%
Emma Ducat 10/10 3252 days 0.78 1%
Mirka Tinterova 8/10 3254 days true 0.74 1%
Mark 7/10 3259 days true 0.7 1%
Frank Lehe 6/10 3265 days true 0.63 1%
Arne Kiesbye 7/10 3266 days true 0.68 1%
Canille Lechat 7/10 3269 days true 0.68 1%
Daniela Seibel 10/10 3272 days true 0.74 1%
Jean-Paul Le Clair 8/10 3274 days true 0.7 1%
Ashleigh Buckley 8/10 3280 days true 0.69 1%
David Boyle 7/10 3280 days true 0.66 1%
JaneWiltshire 10/10 3280 days 0.72 1%
OhWhatAFamily 10/10 3280 days 0.72 1%
TheBigLebowski 10/10 3311 days 0.66 1%
HoBerg 1/10 3342 days 0.44 0%
JudyandAndre 10/10 3342 days 0.6 1%
Antoine Del 8/10 3607 days true 0.08 0%
S Millet 6/10 3623 days true 0.04 0%
Gail Mckinstry 8/10 3623 days true 0.05 0%
Jan Kuenzel 8/10 3623 days true 0.05 0%
Hans de Rijk 8/10 3627 days true 0.04 0%
Johan 8/10 3627 days true 0.04 0%
Sue 9/10 3630 days true 0.04 0%
Mark Marg 8/10 3644 days true 0.01 0%
sanneb1 8/10 3692 days true 0.0 0%
jameswhite 8/10 3699 days true 0.0 0%
lund 2/10 3707 days 0.0 0%
Bas van Schagen 7/10 3714 days true 0.0 0%
Chris Leach 7/10 3714 days true 0.0 0%
Jenny Davies 8/10 3717 days true 0.0 0%
Kitty 9/10 3968 days true 0.0 0%
CornelissenS 9/10 3968 days true 0.0 0%
Wouter Muller 7/10 3974 days true 0.0 0%
DavidMurray 7/10 3985 days true 0.0 0%
Wilco 7/10 4013 days true 0.0 0%
Oliver 7/10 4015 days true 0.0 0%
Filippo 8/10 4019 days true 0.0 0%
Sofie 9/10 4068 days true 0.0 0%
Benjamin Throk 9/10 4330 days true 0.0 0%
Bauer 10/10 4349 days true 0.0 0%
Walker 7/10 4399 days true 0.0 0%
Wouter Ewalts 7/10 4433 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.50% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Rental Car Village experience has 3 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. However the Rental Car Village experience does not meet the criteria for any adjustment.

Final Ranking Score

80%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.