Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rental Car Village.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rental Car Village

Valid Reviews

134 Valid Reviews

The Rental Car Village experience has a total of 140 reviews. There are 134 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 134 valid reviews:

Rating Count Percentage
10/10 30
22%
9/10 24
18%
8/10 35
26%
7/10 21
16%
6/10 12
9%
5/10 4
3%
4/10 2
1%
3/10 1
1%
2/10 2
1%
1/10 3
2%

78.58% Average

The raw data average (mean) for all the Rental Car Village valid reviews is 78.58% and is based on 134 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

87 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 134 valid reviews, the experience has 87 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 87 face-to-face reviews:

Rating Count Percentage
10/10 10
11%
9/10 17
20%
8/10 30
34%
7/10 20
23%
6/10 9
10%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

79.54% Average

The raw data average (mean) for all the Rental Car Village face-to-face reviews is 79.54% and is based on 87 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

79.38%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Nina Golnar 6/10 154 days 79.88 84%
Harshal Patil 10/10 185 days 94.58 100%
Glendha Kreutzer 10/10 185 days 94.58 100%
Pamela Johnson 9/10 185 days 94.58 100%
Arturo Yague 7/10 185 days 86.06 91%
Jordi Marin 3/10 185 days 72.82 77%
Nurit Klinghoffer 5/10 491 days 50.06 53%
Tomas Muller 9/10 491 days 61.8 65%
Beth 9/10 519 days 57.32 61%
Sivan Redel 9/10 611 days 42.12 45%
KIHYUN YOU 10/10 915 days 10.13 11%
Violet 8/10 915 days 9.63 10%
Tim Struessmann 8/10 1220 days true 4.52 5%
Gloria 10/10 1221 days 4.75 5%
Liah Sun 10/10 1221 days 4.75 5%
Rick Andres 10/10 1221 days 4.75 5%
Monica Francia 10/10 1262 days true 4.67 5%
Lori Nicole Brackbill 10/10 1280 days 4.64 5%
Pim Vermerris 8/10 1280 days 4.41 5%
Christian Schaefer 8/10 1280 days 4.41 5%
May 10/10 1323 days true 4.55 5%
Kat 8/10 1323 days true 4.33 5%
Claudia Klinge 10/10 1350 days true 4.5 5%
Heidi Newnham 10/10 1555 days 4.1 4%
Chantal Compagner 7/10 1559 days true 3.72 4%
Bas Marinus 8/10 1570 days true 3.87 4%
Michael Busching 10/10 1574 days true 4.06 4%
Carsten Purschke 6/10 1586 days 3.35 4%
Chris Hamnett 9/10 1586 days 4.04 4%
ANDREY ABLAMUNETS 5/10 1586 days 3.27 3%
Esther Deloure 5/10 1586 days 3.27 3%
Aaron Stalley 6/10 1594 days true 3.34 4%
THOMAS TARTARY 8/10 1615 days 3.78 4%
Ives van Neck 10/10 1615 days 3.98 4%
Leanna Wyer 9/10 1622 days true 3.97 4%
Elisabeth Grabner 8/10 1633 days true 3.75 4%
Stefanie Giese 8/10 1635 days 3.75 4%
Lena Seelert 4/10 1646 days 3.1 3%
Eline Meijer 9/10 1658 days true 3.9 4%
Julia Martin 8/10 1662 days true 3.7 4%
Anika and Mike 8/10 1673 days true 3.68 4%
Howard Lockhart 9/10 1707 days 3.8 4%
Charles Aubry 8/10 1974 days true 3.12 3%
Martin Kroek 9/10 1986 days true 3.26 3%
Raita 9/10 2043 days true 3.14 3%
Polly Rider 8/10 2046 days true 2.98 3%
Simon Mehlmann 8/10 2294 days true 2.52 3%
Carolin Siegert 8/10 2294 days true 2.52 3%
Christopher Buch Madsen 7/10 2312 days true 2.38 3%
Nina Helmling 10/10 2315 days true 2.61 3%
Anna Sternberg 9/10 2318 days true 2.61 3%
Mara 7/10 2319 days true 2.37 3%
Janne Hansen 10/10 2325 days true 2.59 3%
Dana 9/10 2335 days true 2.57 3%
Lena Jensen 8/10 2352 days true 2.41 3%
Aude Moulin 6/10 2358 days true 2.1 2%
Ludvig Fagerstrom 8/10 2364 days true 2.39 3%
Johanna Bak 7/10 2364 days true 2.29 2%
Fabian Lee 7/10 2375 days true 2.27 2%
Bertrand Gilles 6/10 2664 days true 1.6 2%
Supiot Zudovic 9/10 2664 days true 1.93 2%
Lisa 8/10 2666 days true 1.83 2%
Rampon 9/10 2669 days true 1.92 2%
Debiesse 7/10 2670 days true 1.75 2%
Mo Downes 5/10 2696 days true 1.51 2%
Markus Braun 10/10 2741 days 1.78 2%
Bene 9/10 2758 days true 1.75 2%
Aurelie Morin 8/10 2763 days true 1.65 2%
Andreas and Christine and Nora Busch 7/10 2771 days true 1.57 2%
Simon_J 10/10 2772 days 1.72 2%
jooj 1/10 2772 days 1.25 1%
S B 4/10 2772 days 1.36 1%
W_Cameron 1/10 2894 days 1.08 1%
Jurgen Joyce 6/10 3039 days true 0.99 1%
J Jmal 6/10 3043 days true 0.99 1%
Nicholas Prakenhammar 7/10 3060 days true 1.05 1%
Margaret Wendell 10/10 3074 days true 1.13 1%
Johan 8/10 3074 days true 1.07 1%
Roberto Hallblom 8/10 3074 days true 1.07 1%
Therese 8/10 3074 days true 1.07 1%
Mesa Anderson 10/10 3076 days true 1.12 1%
schmechf 6/10 3107 days 0.88 1%
matta 2/10 3107 days 0.8 1%
Lefty 10/10 3107 days 1.06 1%
estatemanager1 10/10 3138 days 1.0 1%
Debby 10/10 3229 days 0.82 1%
Nong 10/10 3229 days 0.82 1%
Karin & Bastiaan 6/10 3377 days true 0.44 0%
Dogoneit 9/10 3382 days 0.52 1%
Markus 6/10 3385 days true 0.43 0%
Adi Leheucel 9/10 3394 days true 0.5 1%
Marian 9/10 3399 days true 0.49 1%
Amanda Neall 9/10 3405 days true 0.48 1%
Emma Ducat 10/10 3413 days 0.46 0%
Mirka Tinterova 8/10 3415 days true 0.44 0%
Mark 7/10 3420 days true 0.41 0%
Frank Lehe 6/10 3426 days true 0.36 0%
Arne Kiesbye 7/10 3427 days true 0.4 0%
Canille Lechat 7/10 3430 days true 0.39 0%
Daniela Seibel 10/10 3433 days true 0.42 0%
Jean-Paul Le Clair 8/10 3435 days true 0.4 0%
Ashleigh Buckley 8/10 3441 days true 0.39 0%
David Boyle 7/10 3441 days true 0.37 0%
JaneWiltshire 10/10 3441 days 0.41 0%
OhWhatAFamily 10/10 3441 days 0.41 0%
TheBigLebowski 10/10 3472 days 0.35 0%
HoBerg 1/10 3503 days 0.21 0%
JudyandAndre 10/10 3503 days 0.29 0%
Antoine Del 8/10 3768 days true 0.0 0%
S Millet 6/10 3784 days true 0.0 0%
Gail Mckinstry 8/10 3784 days true 0.0 0%
Jan Kuenzel 8/10 3784 days true 0.0 0%
Hans de Rijk 8/10 3788 days true 0.0 0%
Johan 8/10 3788 days true 0.0 0%
Sue 9/10 3791 days true 0.0 0%
Mark Marg 8/10 3805 days true 0.0 0%
sanneb1 8/10 3853 days true 0.0 0%
jameswhite 8/10 3860 days true 0.0 0%
lund 2/10 3868 days 0.0 0%
Bas van Schagen 7/10 3875 days true 0.0 0%
Chris Leach 7/10 3875 days true 0.0 0%
Jenny Davies 8/10 3878 days true 0.0 0%
Kitty 9/10 4129 days true 0.0 0%
CornelissenS 9/10 4129 days true 0.0 0%
Wouter Muller 7/10 4136 days true 0.0 0%
DavidMurray 7/10 4146 days true 0.0 0%
Wilco 7/10 4174 days true 0.0 0%
Oliver 7/10 4177 days true 0.0 0%
Filippo 8/10 4180 days true 0.0 0%
Sofie 9/10 4229 days true 0.0 0%
Benjamin Throk 9/10 4491 days true 0.0 0%
Bauer 10/10 4510 days true 0.0 0%
Walker 7/10 4560 days true 0.0 0%
Wouter Ewalts 7/10 4594 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rental Car Village experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.97% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 124 days. The Rental Car Village experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Rental Car Village experience has been adjusted for 113 days. Adjustments are according to the following table.

Days Adjustment
110 -1.11%
111 -1.12%
112 -1.13%
113 -1.14%
114 -1.15%
115 -1.16%
116 -1.17%

Final Ranking Score

75%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.