Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Sunrise Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Sunrise Holidays

Valid Reviews

226 Valid Reviews

The Sunrise Holidays experience has a total of 233 reviews. There are 226 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 226 valid reviews:

Rating Count Percentage
10/10 169
75%
9/10 40
18%
8/10 13
6%
7/10 2
1%
6/10 0
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 1
0%
1/10 0
0%

96.24% Average

The raw data average (mean) for all the Sunrise Holidays valid reviews is 96.24% and is based on 226 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

31 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 226 valid reviews, the experience has 31 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 31 face-to-face reviews:

Rating Count Percentage
10/10 9
29%
9/10 13
42%
8/10 7
23%
7/10 1
3%
6/10 0
0%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.71% Average

The raw data average (mean) for all the Sunrise Holidays face-to-face reviews is 88.71% and is based on 31 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.82%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Edwin PAYELLE 10/10 130 days 97.32 100%
Adrian Cheetham 10/10 130 days 97.32 100%
Tina Gahlot 10/10 130 days 97.32 100%
Luke 10/10 131 days 97.28 100%
Fontaine Josiane 10/10 159 days 95.99 99%
Adrian Trumper 9/10 159 days 95.99 99%
Andrew Dickson 10/10 160 days 95.94 99%
Ugo Nourry 10/10 190 days 94.28 97%
Marija Kurtin 10/10 190 days 94.28 97%
Daniel Madden 10/10 191 days 94.22 97%
Daniel Benjamin 10/10 221 days 92.26 95%
pete wardlow 10/10 221 days 92.26 95%
Megan Wong 9/10 221 days 92.26 95%
Adrian Pett 9/10 221 days 92.26 95%
James Leech 10/10 222 days 92.19 95%
Kellie Wallace 10/10 222 days 92.19 95%
Peter Worsey 9/10 251 days 90.02 92%
Nick Richards 10/10 251 days 90.02 92%
Julie Morin 10/10 251 days 90.02 92%
Lanny T 9/10 282 days 87.4 90%
Alexandra Zobel-Brown 10/10 282 days 87.4 90%
Lil and Rob 9/10 283 days 87.31 90%
Andrew Hammond 10/10 313 days 84.48 87%
Paul 10/10 405 days 74.01 76%
Martha Duszynska 10/10 465 days 65.74 68%
John B 10/10 497 days 60.86 63%
Dieter Stein 10/10 497 days 60.86 63%
charlie 10/10 497 days 60.86 63%
Bengt Pehrson 10/10 524 days 56.49 58%
Andrew Sanis 10/10 525 days 56.32 58%
Marcel 10/10 525 days 56.32 58%
Hans Stam 10/10 525 days 56.32 58%
Fredrik & Mattias 10/10 525 days 56.32 58%
Geertje and Rein 10/10 525 days 56.32 58%
Nicola 10/10 556 days 51.04 52%
MortenHaek 10/10 556 days 51.04 52%
dino Sikkel 10/10 556 days 51.04 52%
Zena Eyles 9/10 586 days 46.05 47%
Kyle Canton 10/10 586 days 46.05 47%
alan chan 10/10 587 days 45.89 47%
Mark Lechner 10/10 616 days 41.36 42%
Robin Lam 10/10 616 days 41.36 42%
stephen richard 8/10 616 days 39.29 40%
ian kennedy 10/10 617 days 41.21 42%
Jeremy Bennett 10/10 617 days 41.21 42%
Anthony Carroll 9/10 617 days 41.21 42%
Caroline Frank 10/10 617 days 41.21 42%
Marcus Berndt 9/10 617 days 41.21 42%
Tadhg and Ciara 10/10 648 days 36.66 38%
Annette Gordon 10/10 677 days 32.69 34%
Chris Mitts 10/10 678 days 32.55 33%
Nikki Van de Scheur 10/10 678 days 32.55 33%
Liz 10/10 708 days 28.73 30%
Jon Rush 10/10 709 days 28.61 29%
Michael Grozdanovski 10/10 800 days 18.79 19%
Frank Turner 10/10 830 days 16.13 17%
Corinne Veyssiere 10/10 830 days 16.13 17%
Max Mayer-Aull 10/10 861 days 13.68 14%
Millie Benbow 10/10 861 days 13.68 14%
Shelley Sims 10/10 862 days 13.6 14%
Kelvin Lim 10/10 862 days 13.6 14%
Jennifer Pardee 10/10 889 days 11.72 12%
Rodney Tillyer 10/10 889 days 11.72 12%
Graham Johnstone 9/10 889 days 11.72 12%
Katrine Djernes 10/10 920 days 9.85 10%
Lukas Heim 10/10 920 days 9.85 10%
John Graham 7/10 920 days 8.97 9%
Pam Fairbanks 10/10 920 days 9.85 10%
Jen Hack 10/10 921 days 9.8 10%
Janneke van Krieken 10/10 981 days true 7.06 7%
Courtney Frew 10/10 981 days 7.06 7%
Arkaitz Garcia Herrera 8/10 981 days 6.71 7%
Sophie DESTANNES 10/10 981 days 7.06 7%
Thomas Nauer 10/10 981 days 7.06 7%
Lynne Mansell 10/10 981 days 7.06 7%
Bill Shelton 10/10 981 days 7.06 7%
Angela McDade 10/10 981 days 7.06 7%
Ieltxu Lauzirika 10/10 1012 days 6.09 6%
Roger Miller 9/10 1012 days 6.09 6%
Les Pick 9/10 1042 days 5.45 6%
Tim Trenwith 10/10 1073 days 5.08 5%
Joël Monin 10/10 1165 days 4.86 5%
Daniella Marlow 10/10 1165 days 4.86 5%
Alexandre Martin 9/10 1192 days 4.81 5%
Jason Morehouse 10/10 1195 days 4.8 5%
Annelie Peters 10/10 1195 days 4.8 5%
Olly 10/10 1195 days 4.8 5%
Kay Simpkin 9/10 1199 days true 4.8 5%
Patrick Meyer 10/10 1209 days true 4.78 5%
Rolf Anton 10/10 1226 days 4.74 5%
Jeremy Bennett 10/10 1226 days 4.74 5%
R Brandsma 9/10 1241 days true 4.71 5%
Alfredo Talin 10/10 1254 days 4.69 5%
Karin Martin 10/10 1254 days 4.69 5%
Magnus Bell 10/10 1285 days 4.63 5%
Carlos Ciller 10/10 1285 days 4.63 5%
Jochen vA 10/10 1285 days 4.63 5%
David Bryant 10/10 1285 days 4.63 5%
Steven Casburn 10/10 1285 days 4.63 5%
Jolien 9/10 1306 days true 4.59 5%
Mark Thompson 10/10 1316 days 4.57 5%
Matt Petrie 10/10 1316 days 4.57 5%
roni naiss 10/10 1346 days 4.51 5%
Harin Kerai 10/10 1346 days 4.51 5%
Gary Smith 10/10 1346 days 4.51 5%
Bev Rankin 9/10 1377 days 4.45 5%
Martyn Hancock 8/10 1377 days 4.23 4%
Vincent Clausen 10/10 1377 days 4.45 5%
Margaret Sheffield 10/10 1377 days 4.45 5%
Mark Fuller 10/10 1407 days 4.39 5%
Brett E 10/10 1469 days 4.27 4%
Vicki Shepherd 2/10 1530 days 3.11 3%
Bjoern Zwiebelberg 10/10 1560 days 4.09 4%
Pierre FALCONETTI 10/10 1560 days 4.09 4%
Phil Townsend 9/10 1560 days 4.09 4%
Lynne Dyck 10/10 1560 days 4.09 4%
Rakcent Wong 10/10 1591 days 4.03 4%
Trevor Beselt 10/10 1591 days 4.03 4%
Martin Goodman 10/10 1620 days 3.97 4%
Steve Paddison 10/10 1620 days 3.97 4%
Kathleen Brown 10/10 1620 days 3.97 4%
Howard Geer 10/10 1621 days 3.97 4%
Alison Gourlay 10/10 1621 days 3.97 4%
Jennifer Ings 10/10 1651 days 3.91 4%
Lynda Coote 8/10 1651 days 3.72 4%
Thomas and leonie 10/10 1651 days 3.91 4%
Ben Thompson 10/10 1651 days 3.91 4%
Ian MacDougall 10/10 1651 days 3.91 4%
paolo battistoni 10/10 1652 days 3.91 4%
thinus van niekerk 9/10 1683 days 3.85 4%
Joanna Stephens 10/10 1683 days 3.85 4%
Rachel Purchase 10/10 1712 days 3.79 4%
Mark Walton 9/10 1712 days 3.79 4%
William Wighton 10/10 1712 days 3.79 4%
Renee Willhuber 10/10 1713 days 3.79 4%
Jean-Marie Versaud 8/10 1713 days 3.6 4%
Luis . 10/10 1743 days 3.73 4%
mtn mtn 10/10 1773 days 3.67 4%
Mike Spiro 10/10 1773 days 3.67 4%
Margaret Kajewski 10/10 1804 days 3.61 4%
tim downing 10/10 1865 days 3.49 4%
Katherine Easterling 10/10 1897 days 3.43 4%
ruben dam 10/10 1897 days 3.43 4%
Barbara Clarke 10/10 1957 days 3.31 3%
francesco bombelli 10/10 1985 days 3.26 3%
Katy Kirby 10/10 1985 days 3.26 3%
Simon von Heugel 10/10 2016 days 3.2 3%
Mikael Hedstrom 10/10 2016 days 3.2 3%
Raz Shapira-Fainburg 10/10 2016 days 3.2 3%
Chris Heaton 10/10 2351 days 2.54 3%
rachandjohn 10/10 2382 days 2.48 3%
Steven Kopstein 10/10 2382 days 2.48 3%
Kelly Hunter 10/10 2382 days 2.48 3%
Jackie Pearson 10/10 2413 days 2.42 2%
Craig 9/10 2443 days 2.36 2%
Maree Dunlop 10/10 2535 days 2.18 2%
Graeme32 10/10 2627 days 2.0 2%
Travellor 10/10 2627 days 2.0 2%
hannahlornsen 10/10 2716 days 1.83 2%
David Law 10/10 2747 days 1.77 2%
David and Sally Wallis 8/10 2769 days true 1.64 2%
millview 10/10 2778 days 1.71 2%
johannesivarsson 10/10 2778 days 1.71 2%
Kleiner 10/10 2778 days 1.71 2%
obyrnej 10/10 2778 days 1.71 2%
Kristina Mårtensson 9/10 2778 days 1.71 2%
clarea 10/10 2808 days 1.65 2%
peteandviv 10/10 2808 days 1.65 2%
TheVons 10/10 2839 days 1.59 2%
Siggy0603 10/10 2961 days 1.35 1%
stacey 10/10 2961 days 1.35 1%
klinehan 10/10 2992 days 1.29 1%
Martin_Sonia 10/10 2992 days 1.29 1%
joelhwa 10/10 3022 days 1.23 1%
PandWBr 10/10 3053 days 1.17 1%
Webb & Muckelt 9/10 3062 days true 1.15 1%
Judith Midgley 8/10 3065 days true 1.09 1%
Michelle 10/10 3082 days 1.11 1%
TonyB 10/10 3082 days 1.11 1%
KandJ 10/10 3113 days 1.05 1%
susanmountford 9/10 3113 days 1.05 1%
Bjarne 10/10 3113 days 1.05 1%
cerlermsw 10/10 3113 days 1.05 1%
DaveHarris 9/10 3144 days 0.99 1%
Jimmer84 10/10 3144 days 0.99 1%
darktower 10/10 3144 days 0.99 1%
acharlesedwards 9/10 3174 days 0.93 1%
Caragh 10/10 3205 days 0.87 1%
stuart01 10/10 3235 days 0.81 1%
TomandDave 10/10 3235 days 0.81 1%
robpthomas 10/10 3235 days 0.81 1%
markearl 9/10 3235 days 0.81 1%
Katy Johnson 8/10 3394 days true 0.48 0%
Julie 9/10 3401 days true 0.49 1%
Matt Haneline 8/10 3407 days true 0.45 0%
Bette Eh 10/10 3408 days true 0.47 0%
Mark Leeuwenburgh 9/10 3424 days true 0.44 0%
Andrew Koster 9/10 3432 days true 0.43 0%
Becky Foley 10/10 3433 days true 0.42 0%
ian1 10/10 3447 days 0.4 0%
geoffreyandjean 9/10 3447 days 0.4 0%
fogartyh 10/10 3478 days 0.34 0%
Nature_love 8/10 3478 days 0.32 0%
BrianHart6 10/10 3509 days 0.28 0%
donpursche 9/10 3570 days 0.16 0%
martinveysey 10/10 3723 days 0.0 0%
dylan212 10/10 3784 days 0.0 0%
Marge Steve 9/10 3793 days true 0.0 0%
Don and Barb 8/10 3805 days true 0.0 0%
Jen Rick 10/10 3808 days true 0.0 0%
Nigel Petrie 10/10 3897 days true 0.0 0%
alanvn 9/10 3987 days true 0.0 0%
Jules77 10/10 3996 days 0.0 0%
LowerD 9/10 4112 days true 0.0 0%
JanL 9/10 4118 days true 0.0 0%
erikc 9/10 4118 days true 0.0 0%
keeble 7/10 4118 days true 0.0 0%
KuzakUSA 8/10 4122 days true 0.0 0%
GregL 9/10 4137 days 0.0 0%
Philip 10/10 4167 days true 0.0 0%
Melinda 9/10 4202 days true 0.0 0%
Andrew 5/10 4308 days true 0.0 0%
ranker_46 10/10 4720 days true 0.0 0%
qofd 9/10 4819 days 0.0 0%
noname 8/10 4883 days true 0.0 0%
Louise 10/10 4898 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Sunrise Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.66% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Sunrise Holidays experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Sunrise Holidays experience has been adjusted for 66 days. Adjustments are according to the following table.

Days Adjustment
63 -0.63%
64 -0.64%
65 -0.65%
66 -0.66%
67 -0.67%
68 -0.68%
69 -0.69%

Final Ranking Score

97%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.