Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Sunrise Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Sunrise Holidays

Valid Reviews

220 Valid Reviews

The Sunrise Holidays experience has a total of 227 reviews. There are 220 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 220 valid reviews:

Rating Count Percentage
10/10 164
75%
9/10 39
18%
8/10 13
6%
7/10 2
1%
6/10 0
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 1
0%
1/10 0
0%

96.18% Average

The raw data average (mean) for all the Sunrise Holidays valid reviews is 96.18% and is based on 220 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

31 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 220 valid reviews, the experience has 31 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 31 face-to-face reviews:

Rating Count Percentage
10/10 9
29%
9/10 13
42%
8/10 7
23%
7/10 1
3%
6/10 0
0%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.71% Average

The raw data average (mean) for all the Sunrise Holidays face-to-face reviews is 88.71% and is based on 31 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.77%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Fontaine Josiane 10/10 25 days 99.9 100%
Ugo Nourry 10/10 56 days 99.5 100%
Marija Kurtin 10/10 56 days 99.5 100%
Daniel Madden 10/10 56 days 99.5 100%
Daniel Benjamin 10/10 87 days 98.8 99%
pete wardlow 10/10 87 days 98.8 99%
Megan Wong 9/10 87 days 98.8 99%
Adrian Pett 9/10 87 days 98.8 99%
James Leech 10/10 87 days 98.8 99%
Kellie Wallace 10/10 87 days 98.8 99%
Peter Worsey 9/10 117 days 97.83 98%
Nick Richards 10/10 117 days 97.83 98%
Julie Morin 10/10 117 days 97.83 98%
Lanny T 9/10 148 days 96.53 97%
Alexandra Zobel-Brown 10/10 148 days 96.53 97%
Lil and Rob 9/10 148 days 96.53 97%
Andrew Hammond 10/10 178 days 94.98 95%
Paul 10/10 270 days 88.45 89%
Martha Duszynska 10/10 331 days 82.64 83%
John B 10/10 362 days 79.23 79%
Dieter Stein 10/10 362 days 79.23 79%
charlie 10/10 362 days 79.23 79%
Bengt Pehrson 10/10 390 days 75.9 76%
Andrew Sanis 10/10 390 days 75.9 76%
Marcel 10/10 390 days 75.9 76%
Hans Stam 10/10 390 days 75.9 76%
Fredrik & Mattias 10/10 390 days 75.9 76%
Geertje and Rein 10/10 390 days 75.9 76%
Nicola 10/10 421 days 71.91 72%
MortenHaek 10/10 421 days 71.91 72%
dino Sikkel 10/10 421 days 71.91 72%
Zena Eyles 9/10 452 days 67.63 68%
Kyle Canton 10/10 452 days 67.63 68%
alan chan 10/10 452 days 67.63 68%
Mark Lechner 10/10 482 days 63.19 63%
Robin Lam 10/10 482 days 63.19 63%
stephen richard 8/10 482 days 60.03 60%
ian kennedy 10/10 482 days 63.19 63%
Jeremy Bennett 10/10 482 days 63.19 63%
Anthony Carroll 9/10 482 days 63.19 63%
Caroline Frank 10/10 482 days 63.19 63%
Marcus Berndt 9/10 482 days 63.19 63%
Tadhg and Ciara 10/10 513 days 58.3 58%
Annette Gordon 10/10 543 days 53.28 53%
Chris Mitts 10/10 543 days 53.28 53%
Nikki Van de Scheur 10/10 543 days 53.28 53%
Liz 10/10 574 days 48.01 48%
Jon Rush 10/10 574 days 48.01 48%
Michael Grozdanovski 10/10 666 days 34.16 34%
Frank Turner 10/10 696 days 30.23 30%
Corinne Veyssiere 10/10 696 days 30.23 30%
Max Mayer-Aull 10/10 727 days 26.46 26%
Millie Benbow 10/10 727 days 26.46 26%
Shelley Sims 10/10 727 days 26.46 26%
Kelvin Lim 10/10 727 days 26.46 26%
Jennifer Pardee 10/10 755 days 23.32 23%
Rodney Tillyer 10/10 755 days 23.32 23%
Graham Johnstone 9/10 755 days 23.32 23%
Katrine Djernes 10/10 786 days 20.13 20%
Lukas Heim 10/10 786 days 20.13 20%
John Graham 7/10 786 days 18.32 18%
Pam Fairbanks 10/10 786 days 20.13 20%
Jen Hack 10/10 786 days 20.13 20%
Janneke van Krieken 10/10 846 days true 14.82 15%
Courtney Frew 10/10 847 days 14.75 15%
Arkaitz Garcia Herrera 8/10 847 days 14.01 14%
Sophie DESTANNES 10/10 847 days 14.75 15%
Thomas Nauer 10/10 847 days 14.75 15%
Lynne Mansell 10/10 847 days 14.75 15%
Bill Shelton 10/10 847 days 14.75 15%
Angela McDade 10/10 847 days 14.75 15%
Ieltxu Lauzirika 10/10 878 days 12.46 12%
Roger Miller 9/10 878 days 12.46 12%
Les Pick 9/10 908 days 10.54 11%
Tim Trenwith 10/10 939 days 8.86 9%
Joël Monin 10/10 1031 days 5.65 6%
Daniella Marlow 10/10 1031 days 5.65 6%
Alexandre Martin 9/10 1057 days 5.23 5%
Jason Morehouse 10/10 1061 days 5.18 5%
Annelie Peters 10/10 1061 days 5.18 5%
Olly 10/10 1061 days 5.18 5%
Kay Simpkin 9/10 1064 days true 5.15 5%
Patrick Meyer 10/10 1074 days true 5.07 5%
Rolf Anton 10/10 1092 days 5.0 5%
Jeremy Bennett 10/10 1092 days 5.0 5%
R Brandsma 9/10 1106 days true 4.98 5%
Alfredo Talin 10/10 1120 days 4.95 5%
Karin Martin 10/10 1120 days 4.95 5%
Magnus Bell 10/10 1151 days 4.89 5%
Carlos Ciller 10/10 1151 days 4.89 5%
Jochen vA 10/10 1151 days 4.89 5%
David Bryant 10/10 1151 days 4.89 5%
Steven Casburn 10/10 1151 days 4.89 5%
Jolien 9/10 1171 days true 4.85 5%
Mark Thompson 10/10 1182 days 4.83 5%
Matt Petrie 10/10 1182 days 4.83 5%
roni naiss 10/10 1212 days 4.77 5%
Harin Kerai 10/10 1212 days 4.77 5%
Gary Smith 10/10 1212 days 4.77 5%
Bev Rankin 9/10 1243 days 4.71 5%
Martyn Hancock 8/10 1243 days 4.47 4%
Vincent Clausen 10/10 1243 days 4.71 5%
Margaret Sheffield 10/10 1243 days 4.71 5%
Mark Fuller 10/10 1273 days 4.65 5%
Brett E 10/10 1335 days 4.53 5%
Vicki Shepherd 2/10 1396 days 3.31 3%
Bjoern Zwiebelberg 10/10 1426 days 4.35 4%
Pierre FALCONETTI 10/10 1426 days 4.35 4%
Phil Townsend 9/10 1426 days 4.35 4%
Lynne Dyck 10/10 1426 days 4.35 4%
Rakcent Wong 10/10 1457 days 4.29 4%
Trevor Beselt 10/10 1457 days 4.29 4%
Martin Goodman 10/10 1486 days 4.23 4%
Steve Paddison 10/10 1486 days 4.23 4%
Kathleen Brown 10/10 1486 days 4.23 4%
Howard Geer 10/10 1486 days 4.23 4%
Alison Gourlay 10/10 1486 days 4.23 4%
Jennifer Ings 10/10 1517 days 4.17 4%
Lynda Coote 8/10 1517 days 3.97 4%
Thomas and leonie 10/10 1517 days 4.17 4%
Ben Thompson 10/10 1517 days 4.17 4%
Ian MacDougall 10/10 1517 days 4.17 4%
paolo battistoni 10/10 1517 days 4.17 4%
thinus van niekerk 9/10 1548 days 4.11 4%
Joanna Stephens 10/10 1548 days 4.11 4%
Rachel Purchase 10/10 1578 days 4.05 4%
Mark Walton 9/10 1578 days 4.05 4%
William Wighton 10/10 1578 days 4.05 4%
Renee Willhuber 10/10 1578 days 4.05 4%
Jean-Marie Versaud 8/10 1578 days 3.85 4%
Luis . 10/10 1609 days 3.99 4%
mtn mtn 10/10 1639 days 3.94 4%
Mike Spiro 10/10 1639 days 3.94 4%
Margaret Kajewski 10/10 1670 days 3.87 4%
tim downing 10/10 1731 days 3.76 4%
Katherine Easterling 10/10 1762 days 3.69 4%
ruben dam 10/10 1762 days 3.69 4%
Barbara Clarke 10/10 1823 days 3.58 4%
francesco bombelli 10/10 1851 days 3.52 4%
Katy Kirby 10/10 1851 days 3.52 4%
Simon von Heugel 10/10 1882 days 3.46 3%
Mikael Hedstrom 10/10 1882 days 3.46 3%
Raz Shapira-Fainburg 10/10 1882 days 3.46 3%
Chris Heaton 10/10 2216 days 2.81 3%
rachandjohn 10/10 2247 days 2.75 3%
Steven Kopstein 10/10 2247 days 2.75 3%
Kelly Hunter 10/10 2247 days 2.75 3%
Jackie Pearson 10/10 2278 days 2.68 3%
Craig 9/10 2308 days 2.63 3%
Maree Dunlop 10/10 2400 days 2.45 2%
Graeme32 10/10 2492 days 2.27 2%
Travellor 10/10 2492 days 2.27 2%
hannahlornsen 10/10 2581 days 2.09 2%
David Law 10/10 2612 days 2.03 2%
David and Sally Wallis 8/10 2634 days true 1.89 2%
millview 10/10 2643 days 1.97 2%
johannesivarsson 10/10 2643 days 1.97 2%
Kleiner 10/10 2643 days 1.97 2%
obyrnej 10/10 2643 days 1.97 2%
Kristina Mårtensson 9/10 2643 days 1.97 2%
clarea 10/10 2673 days 1.91 2%
peteandviv 10/10 2673 days 1.91 2%
TheVons 10/10 2704 days 1.85 2%
Siggy0603 10/10 2826 days 1.61 2%
stacey 10/10 2826 days 1.61 2%
klinehan 10/10 2857 days 1.55 2%
Martin_Sonia 10/10 2857 days 1.55 2%
joelhwa 10/10 2887 days 1.49 1%
PandWBr 10/10 2918 days 1.43 1%
Webb & Muckelt 9/10 2927 days true 1.41 1%
Judith Midgley 8/10 2930 days true 1.34 1%
Michelle 10/10 2947 days 1.38 1%
TonyB 10/10 2947 days 1.38 1%
KandJ 10/10 2978 days 1.32 1%
susanmountford 9/10 2978 days 1.32 1%
Bjarne 10/10 2978 days 1.32 1%
cerlermsw 10/10 2978 days 1.32 1%
DaveHarris 9/10 3009 days 1.25 1%
Jimmer84 10/10 3009 days 1.25 1%
darktower 10/10 3009 days 1.25 1%
acharlesedwards 9/10 3039 days 1.2 1%
Caragh 10/10 3070 days 1.14 1%
stuart01 10/10 3100 days 1.08 1%
TomandDave 10/10 3100 days 1.08 1%
robpthomas 10/10 3100 days 1.08 1%
markearl 9/10 3100 days 1.08 1%
Katy Johnson 8/10 3259 days true 0.73 1%
Julie 9/10 3266 days true 0.75 1%
Matt Haneline 8/10 3272 days true 0.7 1%
Bette Eh 10/10 3273 days true 0.74 1%
Mark Leeuwenburgh 9/10 3289 days true 0.71 1%
Andrew Koster 9/10 3297 days true 0.69 1%
Becky Foley 10/10 3298 days true 0.69 1%
ian1 10/10 3312 days 0.66 1%
geoffreyandjean 9/10 3312 days 0.66 1%
fogartyh 10/10 3343 days 0.6 1%
Nature_love 8/10 3343 days 0.57 1%
BrianHart6 10/10 3374 days 0.54 1%
donpursche 9/10 3435 days 0.42 0%
martinveysey 10/10 3588 days 0.12 0%
dylan212 10/10 3649 days 0.0 0%
Marge Steve 9/10 3658 days true 0.0 0%
Don and Barb 8/10 3670 days true 0.0 0%
Jen Rick 10/10 3673 days true 0.0 0%
Nigel Petrie 10/10 3762 days true 0.0 0%
alanvn 9/10 3852 days true 0.0 0%
Jules77 10/10 3861 days 0.0 0%
LowerD 9/10 3977 days true 0.0 0%
JanL 9/10 3983 days true 0.0 0%
erikc 9/10 3983 days true 0.0 0%
keeble 7/10 3983 days true 0.0 0%
KuzakUSA 8/10 3987 days true 0.0 0%
GregL 9/10 4002 days 0.0 0%
Philip 10/10 4032 days true 0.0 0%
Melinda 9/10 4068 days true 0.0 0%
Andrew 5/10 4173 days true 0.0 0%
ranker_46 10/10 4585 days true 0.0 0%
qofd 9/10 4684 days 0.0 0%
noname 8/10 4748 days true 0.0 0%
Louise 10/10 4763 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Sunrise Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.10% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Sunrise Holidays experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Sunrise Holidays experience has been adjusted for 5 days. Adjustments are according to the following table.

Days Adjustment
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%
6 -0.12%
7 -0.14%
8 -0.16%

Final Ranking Score

98%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.