Iconic Motorhomes

Iconic Motorhomes

97%

Details

403 Rankers Reviews

11 Face-to-Face

7 Motorhomes

Reviews

Showing 8 reviews of 403.

Heather's avatar

Heather

Ranking: 10/10

At the beginning of Feb 2020 we collected our fantastic ‘Iconic’ Bolero Motorhome, and for six weeks enjoyed the most incredible touring holiday in N.Z.’s South Island. We love N.Z. having visited a few times in the past, but this year opted to go down the route of hiring the Iconic ‘Bolero’ which turned out to be by far the best way of enjoying all the outstanding sights, places and hospitality which only N.Z. can offer. From making the initial booking, the team at ‘Iconic’ were extremely professional and friendly in equal measures, which continued with a very warm welcome when we arrived at their Christchurch depot. Before we took the ‘Bolero’ on the road they made sure that we understood every aspect of our upmarket home on wheels, and even provided us with full printed backup information including phone numbers in case of a problem arising. To all the ‘Iconic’ Team we congratulate you on a splendid company, and so many thanks for being the instigator of our holiday of a lifetime. When COVID-19 allows us all to travel again, we will be back for another ‘Iconic’ Motorhome and even more N.Z. touring.

Reviewed 9 days ago and experienced in February 2020

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Sue Parkinson's avatar

Sue Parkinson

Ranking: 10/10

We hired the Black Series 7 last January and it was such a great van. The Crew at Iconic are terrific, helpful and efficient. We highly recommend Iconic and are now booking for January 2021 to once again enjoy the luxury of travelling in one of their impeccable vans.
Come on NZ let’s support this great company during these extremely hard times for all businesses involved in tourism. Have an adventure in a motor home for your next holiday ! 🤗

Reviewed 25 days ago and experienced in January 2020

Iconic Motorhomes responds:

Hi Sue and Phil
Many thanks for the great review, its great to hear from the locals, we appreciate the continued support of the Iconic team, and will look forward to welcoming you back for your New Year getaway to explore our beautiful country and spread the love.

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Bill Davis's avatar

Bill Davis

United States

Ranking: 9/10

The rating should be NA. We didn’t get to use the passes because our trip was cancelled due to the NZ government restrictions of Inbound travelers. We will try the trip again next year. Is there way we can transfer the passes to a similar time next year?
Regards
Bill

Reviewed about 1 month ago

Iconic Motorhomes responds:

Hi Bill
So sad to hear you were at the mercy of the NZ governments plan to shut down our country for the foreseeable future, due to this terrible worldwide pandemic.
You are still in our calendar, and we shall see you both as soon as safe travel is allowed. Stay Safe in Your bubble in the USA.

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Brian Combley's avatar

Brian Combley

Australia

Ranking: 7/10

Our holiday was cut short by the Coronavirus but for the 10 days we were in the camper it was OK some of the carpets had been washed so often that the backing was peeling off over the floor all of the time. Did not like the transmission on the Fiat it seem to be very sluggish and have a mind of its own, sometimes you would have engine braking other times it did not, The air-conditioning in the vehicle did not work and cost us a day driving to the repairer who was I must say excellent knew exactly what the problem was and fixed it in two hours but I wonder if the supplier did not know of the problem and leave it rather than not supply the vehicle on time. Cant believe the previous hirer would not have brought it to Iconic's attention. Suspect it was easier for them to have us take it to the repairer rather than them do it. We will never know.

Reviewed about 1 month ago

Iconic Motorhomes responds:

The Fiat engine is super, but does need to know what you want from it, the sluggish behavior described, would have been easily cured by putting your foot down, just the same engine which has been reviewed many times as responsive, so that is a little disappointing to hear.
I can assure you Brian its not our policy to send out vehicles with items not working. If it had been reported we would have sorted, I just checked your vehicles schedule, and it was easily available to have fixes, also checked previous clients return sheets for this being mentioned and it hasn't. It would have just been as easy here in our Fiat garage, and it was in for Full servicing just 3 weeks prior.
If the weather wasn't hot, then it may not have been used for months. So hope you know now this is not how we run our business.
Its a real shame that you felt that our service didn't meet your high expectations. It didn't appear so with the friendly email banter we have received.

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Meaghan Bingley's avatar

Meaghan Bingley

Canada

Ranking: 9/10

We travelled for 30 days in an Escape in July 2019 with two toddlers in tow. Couldn’t have asked for a better experience! We did a tonne of research before booking and were pleased with Our choice. The staff at Iconic were incredibly helpful and easily reached when questions inevitably arose. They were thorough in the walk-through and pick-up/drop off was a breeze. Loved that there were no hidden costs and no pressure to buy the extra insurance (since we had our own from home). Also loved that there was no upfront deductible made on our credit card. The motorhome was in good shape and very practical for a small family. We were nervous about travelling in winter and staying warm but had no issues (even using gas heating and free-camping the majority of the time). New Zealand is an absolutely beautiful country to travel - can’t thank Luisa and Richy enough for making our dream trip such a success.

Reviewed 4 months ago and experienced in July 2019

Iconic Motorhomes responds:

Hi Meaghan
Its great to hear your belated review, no doubt you are still reminiscing over your fab trip to New Zealand.
Thank you once again, its lovely to hear feedback.

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James Cook's avatar

James Cook

Ranking: 10/10

We had a fantastic holiday! The staff at both Depots went out of their way to help answer every question we had.
The vehicles were in tip top condition.. definitely a premium vehicle traveling around New Zealand compared to other companies.

I would recommend for sure.

Reviewed 5 months ago

Iconic Motorhomes responds:

Brilliant to hear, many thanks for the positive review :)

Robin Hunter's avatar

Robin Hunter

Ranking: 10/10

After much research we chose Iconic for our 4 week holiday in NZ. An excellent choice as all was delivered as promised. Pick up was easy, van was in first class condition and we had no issues whatsoever. Iconic checked twice that all was ok. Return was also straight forward. At the Christchurch depot we reviewed a few of the vans / mobile homes for our next trip and found all were excellent.
Can highly recommend this company for your trip to NZ.

Reviewed 6 months ago

Iconic Motorhomes responds:

It was a pleasure to assist you in your holiday

Lynn Brooks's avatar

Lynn Brooks

United Kingdom

Ranking: 10/10

Iconic were fabulous! The communication/service before we arrived in New Zealand was really good, all queries answered. The service on collection and drop off of the van was excellent. The van provided was absolutely perfect for us, very clean, all facilities good and drove well. I would recommend Iconic Motorhomes to anyone thinking of renting a camper van in New Zealand, especially if you are travelling halfway across the world and want to be sure that you get a really good comfortable van.
Thanks to all the very helpful staff at Iconic.

Reviewed 7 months ago

Iconic Motorhomes responds:

Hi Lynn, thats just great to hear that all was as hoped.