New Zealand Frontiers

New Zealand Frontiers

Reviews

Bryan Y.'s avatar

Bryan Y.

Ranking: 10/10

We would highly recommend New Zealand Frontiers. Kenrick was responsive and informative from the beginning. He took time to properly walk us through the campervan and answer any questions we had throughout the entire rental period. We ended up being affected by the covid-19 lockdown in New Zealand and Kenrick was fair, flexible and accommodating throughout.  We were very relieved to be dealing with a small business and a real person instead of a large company/chain.

Reviewed about 1 month ago

ARTHUR ROBERTS              UK's avatar

ARTHUR ROBERTS UK

Ranking: 10/10

In July 2019, my wife Pat and I had booked a one month campervan holiday for March 2020 in New Zealand through our travel agent when we stayed a night with my cousin. She and her husband had had a campervan holiday in NZ 4 years before and told us how good Kenrick Mitchell and his NZ Frontiers were, encouraging us to change from the big company campervan booked by our travel agent if we could. This was done, to the credit of our travel agent whom we have used several times before, and Kenrick has lived up to his reputation throughout our holiday. The van, with 300,000 k on the odometer, ran perfectly and the engine compartment looked like new. The coolant and brake fluid levels remained on their correct marks and the oil needed no topping up (from the container provided) throughout the almost 4000 k we covered before we were stopped by the Covid-19 lockdown, midnight 25 March. Our scheduled flight home from Christchurch on 31 March was cancelled and we stayed in an excellent campsite near Christchurch airport, 219onJohns, until we were able to get flights home, via Auckland, on 10 April. Kenrick reduced his daily rate for the extra 11 days to reflect the fact that we were only driving the van on occasional short trips to the supermarket for food and made arrangements for us to leave the van at the campsite, being under lockdown himself. We found the van very well equipped. Hot water worked quickly and plentifully - Pat and I had showers one after the other with no problems. The gas heater worked well, as did the 2 ring gas hob and the fridge. We did not use the air conditioning or the microwave but the TV gave us a window on the world through our immobile fortnight and Kenrick left us a couple of film DVDs as well. The bed worked very well and was most comfortable and the table's adjustability was useful. We did have some queries during the trip, of a minor nature and Kenrick was always there to answer the phone and help. We recommend him without reservation.

Reviewed about 1 month ago

Colin Ferrington's avatar

Colin Ferrington

Ranking: 10/10

My wife Joyce and I booked our trip to New Zealand in August 2019 and Kenrick was most helpful from the start, providing lots of useful information for us as first time visitors to NZ and motor home users. He gave us tips about our entry into NZ as well as recommending alternative interesting ways of seeing the country. We booked a comprehensive package and were very pleased with the quality of the van and the way it was kitted out. Kenrick collected us from our hotel and took us to his headquarters to collect the van. He gave us a thorough "tour" of the van and all its facilities and gave us the "low down" on driving and road etiquette in NZ. After taking over the van, we only needed a supply of groceries before we were ready for our trip.
We had no problems with the van on what turned out to be a shortened trip due to Covid-19! We had to leave NZ at short notice half way through our trip and Kenrick was instrumental in getting us to the airport on time and at a very early hour of the day. He did this most willingly, for which we are very grateful.
We have no hesitation in recommending New Zealand Frontiers if you wish an interesting and trouble free camper van holiday in New Zealand.

Reviewed 2 months ago

Marie-Dominique King's avatar

Marie-Dominique King

Ranking: 10/10

We hired a campervan from New Zeland Frontiers for 5 weeks. We had a great time and the van was in perfect condition. We had done the same thing in Australia with Maui and it was terrible (no hot water, toilets leaking even thou we left the van for 4 days to fix it). Kenrick Mitchell, the owner of the company has been great. Taking the time to explain every thing and being reachable during our whole trip. We felt very secure and the service was friendly and efficient. The icing on the cake: Kendrick delivered the campervan to our hotel and picked it up where we stayed the last day. He organised the ticket for the ferry between the North and the South Island as well.

Reviewed 3 months ago

Will Bernard and Ciara O'Donnell's avatar

Will Bernard and Ciara O'Donnell

Ranking: 10/10

We booked our NZ honeymoon adventure over the Christmas break 2019-2020. We spent a long time doing our research on camper van options for NZ, looking at all the bigger companies and what they had to offer; large security deposits, lots of additional extras if you want them, and expensive hire rates (we were travelling at peak times so this was no big surprise). Then we found New Zealand Frontiers...
Their website was filled with information about their 2 Berth Deluxe models, with detailed information about the vans features, and costs, and all the additional things included in the hire (sat nav, unlimited kilometers, picnic table and chairs, low excess, and Road User Charges to name but a few). From the first email our communications with Kenrick were fantastic, and we had no issues whatsoever in organising the hire over the peak period. Upon arriving in Auckland, Kenrick collected us from our hotel before taking us to deal with some paperwork, where we met his family, had a coffee, and received lots of helpful information about travelling in NZ. Upon meeting Kenrick we instantly felt at ease and knew we had made the correct decision for this hire. The van was immaculate - it's clear Kenrick really does take great pride in his vans. In addition,
the on road service from New Zealand Frontiers was icredible, with no issue too small to drop Kenrick a call for a chat and a quick solution.The service we received from Kenrick at New Zealand Frontiers was absolutely incredible, and we would (and have!) recommend Kenrick and NZF to anyone thinking about giving the camper van adventure in New Zealand a go! You will certainly not be disappointed by the vehicles, or the fantastic service on offer here. We certainly will be back, and we will definitely be booking through Kenrick without any hesitation.
If you're planning your NZ adventure, do not hesitate to give New Zealand Frontiers an email, their service is truly exceptional!

Reviewed 3 months ago

Georgia's avatar

Georgia

Ranking: 10/10

We chose NZF after reading all the positive reviews and confirm that it lived up to and even outdid our expectations! The service is completely personalised and professional. There are no hidden costs which seems to be an issue with other campervan rentals. Kenrick picked us up from our Auckland hotel and took the time to fully explain all of the campervan features to us. The campervan ran perfectly throughout our trip, in any event Kenrick had made clear that he was fully on hand in case of any issues.

Would 100% recommend!

Reviewed 4 months ago

Piotr and Magda's avatar

Piotr and Magda

Ranking: 10/10

We looked at all rental companies and NZF’s offer stood out as the most honest, without any hidden fees. Especially the insurance seemed reasonable, unlike everywhere else. From the very first e-mail we received back, we knew we were dealing with a dedicated, experienced proffessional.
New Zealand Frontiers owner Kenrick personally picked us up from Auckland airport and dropped us off when we were ready to head back home. Kenrick answered all our questions as well as questions we did not even think to ask –for example he took his time to go through most common road signs and NZ-specific traffic laws with us.
NZF is much smaller than the other big brands in local campervan rental market, but we believe it’s one of their main strengths. Their fleet is small, but throughout our 3-week trip we had absolutely no issues with the campervan or any of it’s equipment. Although the vehicle was a few years old, it was as clean as new and the diesel engine ran like new – you could see that Kenrick takes great care of his fleet. It’s perfectly balanced between comfort and size - the bed was surprisingly comfortable. There was plenty of room and storage space inside a vehicle not much longer than a station wagon– low fuel consumption and no problems with parking! We felt like it was made for a couple, we had everything we needed, electricity was never an issue and we’ve never ran out of hot water.
Whenever we required assistance, we knew we just had to call Kenrick and we got it immediately, no matter the time of day or day of the week, and always in a very proffessional manner – it gave us peace of mind, we really felt we are being taken care of.
We could not recommend New Zealand Frontiers enough, especially if you are a couple on your first trip to NZ – you will definitely not regret it and probably you can’t get a better deal or more proffessional help anyway. If we ever come back to NZ, we will definitely go with New Zealand Frontiers (NZF).

Reviewed 4 months ago and experienced in November 2019

Norbert's avatar

Norbert

Germany

Ranking: 10/10

Travelling New Zealand is a great experience. In particular using a sturdy and compact campervan like the one which we rented from New Zealand Frontiers. Kenrick, the owner of this small family business, offers a great and reliable service to his customers. Also, there are no hidden costs in his contract and a lot of things included like the Ferry to South Island. If you don´t like the impersonal treat of big rental chains then New Zealand Frontiers is the right camper van rental for you. Starting from getting first information and finalizing the rental contract long months before our holiday to returning the van and closing the last contract obligations after our return from our holiday, Kenrick treats everything very professional, fast and accurate; not forgetting the family treat. He cares about everything himself. We did not have any significant trouble during our 4,200 km. The campervan was brought to our hotel in Auckland and we could choose what time we would like to return it; actually, we picked up Peter from Christchurch airport in the evening. Peter, also a very friendly guy, took over the campervan to be returned to Auckland. Having said this, you don´t have to bring back the campervan to a return station. With New Zealand Frontiers everything is handled upon individual arrangements. We loved our little campervan of 5.5 meters length. The clock showed 300 tkm, by the van was running perfectly; as mentioned: Very sturdy. We are planning to come back to New Zealand. Of course, New Zealand Frontiers will be our first choice! Thank you very much to Kenrick and family!

Reviewed 5 months ago

Clive Browning's avatar

Clive Browning

United Kingdom

Ranking: 10/10

We booked NZ Frontiers because of the glowing reviews. Kenrick was indeed personable, very informative and always available fully living up to his reputation.
I always think that the measure of a company is not only what they do well, but how they cope when things go wrong.
We booked a motorhome for 60 days. We had a few very minor issues at first which Kenrick sorted promptly, even getting mechanics to call at our campsite so as not to interfere with our trip.
Late in the holiday we had the nightmare scenario, for both him and us, of the motorhome breaking down in a remote area. We could not fault the service we received. Kenrick promptly arranged for recovery, onward accommodation and even a courtesy car while the repairs were quickly carried out. He even offered to drive down with a replacement motorhome. Kenrick kept us fully informed at all stages as to what was happening and got us back on the road very quickly. We, and the mechanic, put it down to “one of those things” and the mechanic advised us it was certainly not due to lack of maintenance which he said was exemplary.
In conclusion we would recommend this company wholeheartedly, for peace of mind and great service. Kenrick will indeed look after you. We would, without hesitation, use NZ Frontiers again - which says it all.

Reviewed 6 months ago and experienced in September 2019

Robert van de Wetering 's avatar

Robert van de Wetering

Ranking: 10/10

New Zealand Frontiers was absolutely terrific to deal with. Starting with an excellent and informative web site. Kenrick responded
fast with a quote, his attention to details were amazing. We rented one of his 2 berth camper vans for our 3 week vacation. The unit was exactly what we needed, perfect size, spotless and well maintained. It worked perfectly for the entire trip. Plenty of power and good fuel economy. If you are looking for a campervan rental, do yourself a favour and use New Zealand Frontiers, you won’t be sorry.

Reviewed 7 months ago

Darren Looker's avatar

Darren Looker

Australia

Ranking: 10/10

Planning our driving trip around the North Island and not being an experienced overseas traveller it was a real Leap of Faith for me to ignore the bigger companies and choose New Zealand Frontiers for our motorhome hire. What a great decision! From the first point of contact via email to when we shook Kenrick's hand goodbye at the airport as he dropped us off at the end of our amazing trip it was just a totally hassle free experience.
I was going to write a long winded review about how great the van was and how great Kenrick was to deal with but just re-read a few other recent reviews and it's all already there. Once again thanks Kenrick for helping make our trip so memorable.

Reviewed about 1 year ago

Cliff LaPlant's avatar

Cliff LaPlant

Ranking: 10/10

While planning my trip to New Zealand over a year ago, I began reading various reviews for camper van companies on the web. I quickly discovered numerous favorable reviews from New Zealand Frontiers and decided this was going to be the company I'll choose for my adventure! I was met at the airport by Kenrick of New Zealand Frontiers and immediately impressed. Such a nice person. Kenrick thoroughly went over the camper van with me and answered ALL of my questions. Kenrick was VERY nice and we spoke over a fresh cup of coffee he had made me. After my 3 week adventure on both islands, I returned the camper van and Kenrick gave me a ride back to the airport. During my trip, Kenrick emailed me with helpful information about road openings/closures and wished me well on my trip! I cannot say in words how much I appreciate Kenrick and his assistance before, during, and after my vacation in New Zealand. New Zealand Frontiers was the most positive experience I have ever had with travel arrangements in foreign lands and I would (and probably will) use them again in the future. I have met a new friend in New Zealand! HIGHLY recommended!!!

-Cliff

Reviewed about 1 year ago

Juliet Woodman's avatar

Juliet Woodman

Ranking: 10/10

I used a New Zealand Frontiers van for the third time this Jan/Feb and found it clean comfortable and it ran very smoothly all around the route. The kind friendly advice available at anytime was also a valuable asset during another epic voyage around this beautiful country. Juliet

Reviewed about 1 year ago and experienced in January 2019

Cathy and Kevin - UK's avatar

Cathy and Kevin - UK

Ranking: 10/10

Having been utterly confused and despondent in my search for a reputable camper van hire company, I was immensely relieved to come across NZ Frontiers. Here was a small company I could deal directly with, who had nothing but great reviews. Kenrick, the owner is very personable, with a great sense of humour and on hand via email to help and offer advice in any way he can. We had an immaculate van for around 5 weeks, being great to drive and totally reliable. Preparing and cooking food was easy and we slept really well. We went for a smaller van to have a good driving experience, and so glad we did.
Choose NZ Frontiers - you won't be disappointed.

Reviewed about 1 year ago

Elizabeth Kenn's avatar

Elizabeth Kenn

United Kingdom

Ranking: 10/10

Kenrick who runs NZ Frontiers was helpful from the first email enquiry we made to us leaving after our holiday when he took us to the airport. The pricing was completely up front with no hidden extras on arrival, fair price, camper van was in very good condition and easy to manoeuvre being smaller. Inside space well designed and fine for two adults. We were very pleased indeed that we went with him and would do so again. We had a great holiday.

Reviewed about 1 year ago and experienced in January 2019

Simon and Julie's avatar

Simon and Julie

Ranking: 9/10

My wife, as usual, spent a long time in checking out the various companies that offer campervans in New Zealand. Thank you to Kendrick for providing such a personal service to all his customers and therefore receiving nothing but positive feedback. From the first email enquiring about the vans, to the moment he dropped us back at the hotel in Auckland before we flew home, the service we enjoyed from New Zealand Frontiers (Kenrick) was second to none.
The van was excellent in almost every way. Numerous sized spaces for cups and water bottles! Bottle opener! GPS commentary! Driving was a pleasure, parking was straight forward and sleeping was very comfortable.
If you want a reasonable sized vehicle and peace of mind you MUST choose New Zealand Frontiers.

Reviewed over 1 year ago

Sue & Andy Millard's avatar

Sue & Andy Millard

Ranking: 10/10

For many years we had wanted to visit New Zealand and at last had the opportunity. So we decided the best way, for freedom and flexibility, was to do it in a campervan. After comparing numerous companies, we chose New Zealand Frontiers and we're so glad we did.

Kenrick Mitchell is a man who cares. From the very first contact, he made us feel so welcome, and throughout the booking process and during our trip he was always accessible and helpful. The van was easy to drive (we covered 7000km and it never felt tiring) and so comfortable, especially the bed. It was perfect for two people and included everything we needed. So many positives and It was certainly a major part of our successful and memorable trip.

We had an amazing six weeks. We've seen some truly stunning sights and had some awesome experiences. New Zealand is an amazing place. A place full of wonders and they're all so accessible. Its spectacular scenery and active geology, its unique plants and wildlife (especially the birds), its pride in its cultural heritage, all make it a really special place to visit. Having long wanted to, we're so glad we eventually made it and, thanks to Kenrick and New Zealand Frontiers, we found the ideal way to achieve our goal.

Reviewed over 1 year ago and experienced in November 2018

Dina & Craig from Toronto 's avatar

Dina & Craig from Toronto

Ranking: 10/10

It was the best holiday EVER!! Not only because it’s the most wonderful country to travel in for its beauty and wonder..it wouldn’t have been as carefree had it not been for the amazing customer service provided by Kenrick. From the very first correspondence to dropping off our home on wheels, we felt genuinely cared for. He took the time to explain all the workings and cubby holes in the van, and as campervan virgins, this could not have been more appreciated! As business owners ourselves, Kenrick’s excellent sense of humour and hands-on welcome was beyond refreshing! I would and have recommended this awesome company to anyone looking to rent a well-cared for and equipped camper van. Easy to drive and manoeuvre on the roads of New Zealand:-) Have run out of adjectives to describe the best holiday EVER!! Cheers!!

Reviewed over 1 year ago

Rob and Leslie, Oregon USA's avatar

Rob and Leslie, Oregon USA

Ranking: 10/10

We rented a campervan from New Zealand Frontiers from mid October to mid November. A total of four weeks. The campervan was very comfortable and well appointed with lots of storage. It handled the curvy New Zealand roads with ease, and we found it easy to park everywhere we went. Kenrick Mitchell, the owner of New Zealand Frontiers, was just great to deal with. He took plenty of time to explain the workings of the campervan, and he was always available to answer any questions that came up along the way. He gave us good tips on where to go and what to see, and he included a great road atlas that really helped us find some beautiful backroads to travel. He even picked us up in Auckland at the start and gave us a lift to the airport when our road trip was finished. His level of service is exceptional. He treats his customers like they were family. The next time we’re in New Zealand we will rent from Kenrick at New Zealand Frontiers. That’s for sure.

Reviewed over 1 year ago

Jamie Roberts's avatar

Jamie Roberts

Ranking: 10/10

My wife and I hired the two berth deluxe campervan from Kenrick for 2 weeks in July 2018. We could have stayed for 2 months (or even more) we had such a good time! The van met our needs perfectly - it was clear to see that a lot of thought had been put into making the van as functional and user friendly as possible. There was a little air conditioner in the van (for powered sites) that heated up the van brilliantly. Even though we went in the middle of winter we were never cold once! There is also a gas heater if you're free camping. The bed was also super comfy - we slept like logs most nights. I found the van very easy to drive and, surprisingly, it had a bit of power to negotiate mountainous country and winding roads as well. The van we hired was manual transmission but Kenrick was looking at expanding his fleet with some automatic transmission vehicles. The GPS that's provided with the vehicle has informative (and sometimes hilarious) commentary regarding the history of New Zealand and Maori folklore.
The best part about NZ Frontiers is dealing with Kenrick. He is professionalism embodied. He goes the extra mile to provide quality and a personal touch which in my experience is rare nowadays. And the price you are quoted is the price you pay! There are no nasty surprises upon returning the van! Fortunately, we did not do any damage to the van but Kenrick applies a common sense approach if the van is damaged. He is not going to charge you for minute and frivolous things, only when it is warranted.
All in all we had a wonderful experience and would 100% recommend to NZ frontiers to anyone.

Reviewed almost 2 years ago

Helen Flanagan's avatar

Helen Flanagan

Ireland

Ranking: 10/10

We were so lucky to have rented our Camper Van from New Zealand Frontiers.
The personal service provided by Kennrick was faultless and well worth the cost involved. We felt really secure in the knowledge that any problems or queries
would be answered positively and they were. He was very thorough in introducing us to the features of the van, the services available for campers in NZ both on
the North and South islands, providing maps, locations, and a super 'Sat Nav'
which gave the history and legends of New Zealand. He answered the phone immediately and dealt with our queries promptly and efficiently, we couldn't have wished for more. Not alone that, he brought the van to us in Auckland and also arranged for it to be picked up from us at the departure gate in Christchurch airport as we left after a superb 5 weeks in New Zealand. Highly recommended.
Thank you Kennrick, Helen and Jane (Ireland)

Reviewed almost 2 years ago and experienced in February 2018

Verena and Eduard's avatar

Verena and Eduard

Ranking: 10/10

We just arrived home from our second trip with New Zealand Frontiers. we met him at the airport after 15 years, he is as professional, efficient, well organised and very friendly.
From the very first communication we had, we felt as if we finally found a man that we could trust and we have not been disappointed. There are no hidden fees or added diesel fuel taxes or anything like some of the other companies do. We absolutely loved the Van, perfect to all our needs. Kenrick gives a fantastic service and is always at the end of the phone for almost everything.
NZ Frontiers is highly recommended. If we ever get the chance to visit NZ again, we will rent with Kenrick again without even contemplating other companies.

Reviewed almost 2 years ago

Armando's avatar

Armando

Ranking: 10/10

Kenrick was a very patience man with us making lots of questions and his vehicle was perfect!

Reviewed almost 2 years ago and experienced in April 2018

julie frost's avatar

julie frost

England

Ranking: 10/10

Just arrived home from our second trip with New Zealand Frontiers. I think this says it all. Our previous experience was of a well run, efficient organisation and as always Kendrick was friendly, professional and on top of his game. If you are considering hiring a Motorhome in New Zealand I can certainly recommend New Zealand Frontiers

Reviewed about 2 years ago

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Bruce W's avatar

Bruce W

Ranking: 10/10

We are Kiwis who have lived in Perth for the past 30 years and we carried out extensive search online for a reliable campervan company for a 2 week home visit. We came across NZ Frontiers, a small Auckland firm that had previous rave reviews. We booked. That was the right move and Kendrick, the friendly owner, made our whole booking and trip a breeze. Fantastic service and always at the end of the phone for any minor hitches and advice. GPS commentary was really appreciated, brushing us up on and expanding our history of the places we visited. Kendrick delivered the campervan to our holiday stay in Auckland, gave a full handover and off we went on our 2000km, central North Island trip from coast to coast. The campervan was well equipped and comfortable. Boon to have everything included and no hidden costs. Thanks Kendrick, you have our highest recommendation and we will look to you again on a future NZ visit.

Reviewed about 2 years ago

Brian Parsons's avatar

Brian Parsons

Ranking: 10/10

"Amazing" is the best way to describe our New Zealand trip, as well as our experience with New Zealand Frontier and owner Kenrick Mitchell. I will admit we were sceptical while booking on line from Canada. We had no idea what to expect and placed our faith in the many great reviews we had read about Kenrick and his company. We were not disappointed. Kenrick is a professional through and through and it shows in the immaculate condition in which he keeps his camper vans. New Zealand Frontier is a small company with big heart and personal touch. You know instantly when you make Kenrick's acquaintance that you are in good hands.He went well out of his way to make sure we had the camper delivered at a time and place most convenient for us. He takes care of all the details and makes sure you are fully briefed on every aspect of them. It made it easy for us to enjoy a worry free trip. If you are in search of a camper van rental in New Zealand, we would highly recommend Kenrick and New Zealand Frontiers.

Brian and Ann Parsons
Nova Scotia Canada

Reviewed about 2 years ago

Alexander's avatar

Alexander

Ranking: 10/10

We had been looking for ages which campervan company we could sufficiently trust to deliver us a carefree holiday in New Zealand when we stumbled upon Kenrick's New Zealand Frontiers. Boy, are we glad that we did.

Kenrick is a great and professional enterpreneur, who takes great pride in and is dedicated to delivering personal travel advice, extremely clean and well-equiped motorhomes as well as an overall pleasant company-customer experience. From the very first communication we had, we felt as if we finally found a (small) company that we could trust and we have not been dissapointed.
Our rental experience was A+ from beginning until its very end and we had no complaints whatsoever. Kenrick answers all of your questions with great patience, provides tips regarding itineraries and changes ferry bookings upon request. And everything is always done with a fantastic personal touch - you never feel as if something is annoying or your a number that needs to be processed.
The only hiccup we had is a pebble which caused a hole in our fresh water tank. That issue was handled with equal professionalism, by booking us into a mechanic place in Kaikoura the day after we discovered the hole. We even got a 0.5 day refund because we got obviously stuck in Kaikoura when the repairs were being undertaken, knowing that everybody was stuck there anyway because of extreme weather conditions.

The interesting conversations about New Zealand society, how it differs from Europe, the All Blacks as well as stops at points of interest in the Auckland area are things you get for free during the drives to/from drop-off on top off the excellent service you do pay for.

NZFrontiers is highly recommended. If we ever get the chance to visit NZ a second time, we will rent with Kenrick again without even contemplating other companies.

Reviewed about 2 years ago

Jay Lawton's avatar

Jay Lawton

United States

Ranking: 10/10

Kenrick the owner of New Zealand Frontiers met my wife and I at the Auckland airport with the campervan. It was Ford Transit Camper Van and it was in new condition and very well stocked. We had all the cooking and linens along with chairs and a table for outdoor eating. He gave us a good lesson on the in's and outs of the van and we were off on our adventure within an hour of landing. The van along with the service from New Zealand Frontiers was top notch. I would highly recomend using New Zealand Frontiers for any campervan rental in New Zealand. We put over 4098 km on the van in 14 days on both the North and South Island and never had any issues with the van. They are also very straight forward with their price. There are no hidden fees or added diesel fuel taxes or anything like some of the other companies do.

Reviewed over 2 years ago and experienced in December 2017

Don Wilkes's avatar

Don Wilkes

United Kingdom

Ranking: 10/10

We cannot fault our experience with New Zealand Frontiers and Kenrick.
We found the company through researching the internet once we had booked our flights. We came across so many positive comments about the service received that we decided to give them a go. We were not disappointed!
The costings were clear and Kenrick promptly answered any questions we had.
During our planning of our itinerary, Kenrick gave us advice on timescales, where to go and what to expect. He even booked our ferry tickets for us.
When we landed at Auckland, Kenrick kindly collected us from the airport and went through all the paperwork before dropping us off at our hotel.
Kenrick provided us with everything we needed in the van. We loved it!
We definitely recommend New Zealand Frontiers to anyone planning a roadtrip round New Zealand!
We’ll be back again in the future and will be getting back in touch with Kenrick to book our van again!
Thank you!

Reviewed over 2 years ago

David Jenen's avatar

David Jenen

United States

Ranking: 10/10

My wife and I rented a camper van from New Zealand Frontiers for 10 days on our honeymoon. It is a smaller company that I stumbled upon on Rankers and I'm glad I did. The owner, Kenrick Mitchell, went above and beyond what I would expect for a vehicle rental. We were traveling from the U.S. and it was our first time in NZ. Prior to the trip, and even prior to booking with the company, Kenrick was extremely helpful (over email) answering various questions about the rental, the country, and possible itineraries. Kenrick is fully transparent with his pricing. What he quotes you is what you pay. There are no hidden fees. We could tell Kenrick takes great pride in ensuring his customers have a positive experience. The vehicle had no issues and was spotless. He delivered the vehicle to our hotel and gave us a full walk through of the camper van and its features. The vehicle was as advertised and came with a GPS. He also provided maps which proved useful. We didn't need to contact him, but felt good to know we had 24 hour road side assistance if needed. We felt so comfortable with Kenrick that we almost listed him as our emergency contact while in NZ which says something. Upon return of the vehicle, it was fun to catch up with Kenrick and we even received a follow up email asking how the remainder of our trip was. Overall, there's really nothing more he could have done to improve the great experience we had. One FYI, it may clearly say so on the website, but please note his vehicles are manual transmission.

Reviewed over 2 years ago

Martyn Chambers's avatar

Martyn Chambers

Australia

Ranking: 10/10

We have just returned from our New Zealand holiday,the first 11 days of which were in a campervan from New Zealand Frontiers,and can only describe the total experience as a 10/10.Would really like to give it eleven but there was no button for that!
After reading some reviews of rental companies we decided to go with Kenrick's company due to the overwhelming number of positive reviews,and mentions of personal service and attention to details,and have to say we totally agree.The Ford Transit vehicle was ideal for our purpose,being just large enough to be comfortable and spacious enough for two people without being so large that parking in a regular car-sized spot would not be possible.The interior was all spotlessly clean on delivery and everything worked as it should.Changing the layout from bench seating and dining table to the large double bed setup took a few short minutes,and when the weather was suitable,the outside chairs and table provided were a great place to sit back and take in the amazing NZ scenery. The Kruse GPS commentary was a highlight as well,giving valuable information along the way,with suggestions of things to see and do just as you approach towns and areas of interest,as well as interesting snippets on NZ history and wildlife.So much so that it was our only audio we used.
But the most impressive part of the whole experience was,as so many others have reported,Kenrick's personal,friendly service.Right from the initial booking process the experience was so different to dealing with a large multinational.The van was delivered to our airport hotel the morning after our arrival and we were given a full run-down on the features and processes involved with its operation.After this we drove Kenrick back to his house and continued on our way.
After 2300 km of travelling the North Island,we returned the van to Kenrick,and he drove us to our Auckland hotel,with a stop along the way at One Tree Hill lookout.
All in all,a great way to see a great country.

Reviewed over 2 years ago

Andrew Jose's avatar

Andrew Jose

United Kingdom

Ranking: 10/10

We had a 6 week tour of New Zealand with a van from New Zealand Frontiers and cannot recommend highly enough for a top rate personal service. We were met from our early flight and given a thorough tour of the van and its operation before setting off all with a nice cup of tea and biscuits as an added bonus! Kenrick was happy for us to call with any queries or problems we came across while touring and provided some really good tips for routes and places to visit, this provided a useful safety net for our trip. The transit campervan we had was a perfect size for the two of us and equipped with everything we needed, 6 weeks and 5000 miles just disappeared so easily. The van was very easy to drive, it was not too wide like some others we had seen and felt more like a car on the road. We stayed mainly in DOC or free sites and only needed to stay in pay sites when we wanted to use the washing machine. We booked our ferry to the South Island via New Zealand Frontiers as this was totally flexible and a reduced rate, we changed dates easily with a quick phone call when we realised we needed a few more days on the North Island. The Cruze satnav provided gave a commentary with info on places of interest along our route and local history and folklore, we took some of the recommended detours and were rewarded with some lovely scenery and spots to visit. Using a smaller company we feel we gained first class personal service and attention to detail, nothing was too much trouble and provided us with a trouble free holiday experience.

Reviewed over 2 years ago

John McCready's avatar

John McCready

United Kingdom

Ranking: 10/10

Great experience from start to finish. Brilliant service from Kenrick. Campervan never missed a beat in 6 weeks and 7,000 kilometres. Comfy bed and everything you need.

Reviewed almost 3 years ago

John Graham's avatar

John Graham

Canada

Ranking: 9/10

One of the smaller camper van rentals companies, but because of that everything is more personal. Response time is terrific when requesting information. The personal touch is obvious in the care and preparation of the vehicles. We had our campervan for 7 weeks without a single issue and for me that is truly what I pay for, a single down day is too much to pay even with 7 weeks, I can only imagine the cost on a shorter time. I would not hesitate to recommend this company.

Reviewed about 3 years ago

julie frost's avatar

julie frost

England

Ranking: 10/10

New Zealand Frontiers is a small company run by a man who takes pride in the service he provides. Kenrick is professional, efficient, organised and friendly. The van was clean and tidy, well maintained and was well equipped with everything we needed. Kenrick met us at a prearranged time and place, gave us a comprehensive introduction to the van and answered all our questions. We set off on our travels confident that we had a made a good choice with New Zealand Frontiers and our holiday experience proved that to be the case. We plan to return to New Zealand in the near future and will have no hesitation in using this company again.

Reviewed about 3 years ago

Christopher Käufer's avatar

Christopher Käufer

Germany

Ranking: 10/10

We rented our campervan for 3.5 weeks. Starting in Auckland (where we were fetched by Kenrick at our hostel) we explored the northern island. After 10 days we took the ferry from Wellington to Picton - thank you Kenrick for the uncomplicated booking-adjustments one day in advance! We spent the rest of our time in NZ travelling the southern island, arriving in Christchurch where Kenrick met us at the airport and picked up the campervan. We had a super comfortable time in our "Fronti" ;) Actually we slept much better in there than in our last stay with a "real" bed. There was everything we needed (and more) - lots of kitchen utensils, cuttlery and dishes, towels an linen, chairs and a table, cleaning supplies, DVDs and much more (we really loved the fun travel guide gps-device - that way we learned so much about New Zealand!). Everything was clean and in great shape.
When we had a problem, Kenrick was always available and helpful.
Camping in New Zealand with NZ frontiers was awesome. Thanks Kenrick!
Lena and Chris

Reviewed over 3 years ago and experienced in April 2016

Timo Herzel's avatar

Timo Herzel

Germany

Ranking: 10/10

We booked our campervan with New Zealand Frontiers due to the reviews on Rankers. And, we weren't disappointed at all!

Kenrick, owner of New Zealand Frontiers, gave us a thorough introduction to the van after delivering it to our hotel in Auckland. The contact prior to pick up and through the rental period was easy and pleasant. Kenrick even gave us a brief overview on Wellington and showed us around at Mt Victorio after drop-off. We could actually feel prior to and during the rental period that New Zealand Frontiers is a business operated by its owner who cares about the vans and his customers.

The van was in an excellent condition and everything worked well. The size of the van is perfect for two people, enough storage room and good for driving and parking.

The price quoted literally included everything, in particularly access to toll roads and the Kruse GPS navigation system (incl. commentary on the history of and POIs of the region currently driving though). No extra costs.

If you have the chance to get a van from New Zealand Frontiers, we recommend that you don't even consider another company.

Reviewed over 3 years ago

john McManus's avatar

john McManus

United Kingdom

Ranking: 10/10

We went with New Zealand Frontiers based on other reviews we found on the internet. There where "Cheaper" companies around but as was pointed out in other reviews there were no hidden extras in the prices we were given.
I have to say the van was the cleanest rental I have ever seen. Everything worked and worked well. The transit is a good size, with plenty of space but not so big that parking and driving it are any problem.
Kenrick picked us up from the hotel in Auckland and went over the workings of the van (cooker, shower, toilet etc) The Kruse sat nav had a great feature in it would give commentary when passing though areas of interest. Kenrick arranged the ferry ticket to and from the south island and basically made everything relaxed and easy.
The vehicle itself was very well maintained and ran flawlessly during the three weeks we had it (Good ol EEA360).
When we go again I will not be going anywhere else for the Van..

Reviewed almost 4 years ago and experienced in April 2015

Kim's avatar

Kim

United States

Ranking: 9/10

Very good communication before the trip with Kenrick. Professional, thorough and kind. Campervan was well equipped and comfortable.

Reviewed almost 4 years ago and experienced in February 2016

Robin Hewson's avatar

Robin Hewson

Canada

Ranking: 10/10

After considerable research we booked New Zealand Frontiers for an 18 day trip of the North and South Islands in March. The booking process was very straightforward. Kenrick met us at the Auckland Airport and he provided a thorough briefing of the campervan and NZ driving tactics which we welcomed. I am a bit of a car nut. I can say with confidence our campervan was meticulously prepared. We spoke with Kenrick a few times during our journey. It was always easy to contact him and he answered all of our questions clearly. Our camper van was equipped with a “Kruse” GPS which provides a commentary as you drive related to the locale you are passing through. This GPS device significantly contributed to our understanding of New Zealand and the success of our trip. The drop-off process (in our case Christchurch) was very simple. In summary Kenrick and New Zealand Frontiers helped make our NZ trip a huge success.

Reviewed almost 4 years ago and experienced in March 2016

Sandy's avatar

Sandy

United States

Ranking: 10/10

What can I say about New Zealand Frontiers? Just that Kenrick Mitchell, the owner, was a major reason for the success of our 25 day campervan tour of New Zealand. He provided an immaculate vehicle with all the necessities along with maps and guidebooks. He was always available for advice and to answer any questions or take care of any problems. He made our ferry reservations and even rescheduled when the need arose. Since we were staying almost a month in a foreign country, it was very important to us to have someone we could count on. We found that with Kenrick and New Zealand Frontiers.

Reviewed about 4 years ago

Karen and Paul's avatar

Karen and Paul

Canada

Ranking: 10/10

What a great company to hire from! Excellent service from Kenrick of New Zealand Frontiers; very personable, helpful & professional. From being picked up from our hotel in Auckland (and returned at the end of the trip to the airport), and then the actual experience of the van. The van was beautifully prepared and completely clean, and as a vehicle was perfect for New Zealand's roads and very comfortable.

We rented the campervan for 22 days (Feb-Mar 2016) and drove 4,889 kilometers covering both the north and south island. The campervan is well supplied and very well maintained. Everything you need is included in the rental. We listened to the Best of NZ feature on the KRUSE GPS audio commentary that came with the campervan. It automatically described different areas of NZ as we drove through them. There were a couple of "old" DVD's on-board that we got a kick out of watching but if you are freedom camping and want something to watch or listen to bring your own music and DVDs to watch in the evenings.

We highly recommend New Zealand Frontiers and would rent from them again. We met other campers along the way who rented from other companies who were not as thrilled with their rentals as we were and they all made notes about NZF contact info. We loved New Zealand and we are planning on returning to visit again. Thanks Kenrick!

Reviewed about 4 years ago

Randy and  Kim's avatar

Randy and Kim

United States

Ranking: 10/10

We rented a campervan for 35 days and drove approximately 5800 kilometers covering both the north and south island. The campervan was absolutely spotless, well supplied and very well maintained. In fact, we met friends from home toward the very end of trip and that thought the campervan was brand new. We had absolutely no issues with the van, it ran extremely well was comfortable and made the trip a real pleasure. On top of all this Kenrick is a great businessman to work worth. Kenrick was helpful and professional. Best of all there are no hidden costs with New Zealand Frontiers and since everything you need is included in the rental there is no attempt to up-sell. Would rent again from New Zealand Frontiers without hesitation or looking further.

Reviewed about 4 years ago and experienced in February 2016

Jack Bryniarski's avatar

Jack Bryniarski

United Kingdom

Ranking: 10/10

This was a holiday of a lifetime for us .We recently toured NZ for 51days without a hitch. We are so grateful to Kenrick who provided us with a superbly reliable clean comfortable camper van.
Kenrick met us at the airport and we were inducted into the use and the equipment on board. The van behaved impeccably. We managed 6136 km.
And sadly had to leave the van at the airport. These Ford vans are exceptional as they are easy to drive and park, and will squeeze by opposing traffic comfortably ; we travelled on many side roads and gravel tracks to get to our bush walks,
without worry. Kenrick provides an excellent reliable honest personal service.( My wife asked me at the end of our trip "How did you find such an excellent person?" I replied ...( I read very,very, carefully various forums such as Rankers and Tripadvisor)
The van was equipped with a propex heater (used twice in South Island ), a microwave, shower/loo, hob etc, tv/dvd (never used...too tired), and the best saute pan in the whole world.
We can heartily recommend New Zealand Frontiers, and we are already planning a return trip.

Reviewed about 4 years ago and experienced in February 2016

Bill Kan's avatar

Bill Kan

Ranking: 10/10

We were very happy calling our NZ Frontiers campervan home during our journey in NZ. Everything went smoothly over three weeks when we traveled over 5,000 km covering the North and South Islands. The campervan was well equipped. It had everything we needed for comfort at fully supported holiday parks and for freedom camping. Everything was tidy and worked without a hitch once we got rolling.

Kenrick, the owner, was very helpful in planning our trip and during our time in NZ. Contacting him with the toll free number was the fastest while we were in NZ. Kenrick always got back to us promptly with answers to our questions and useful information.

Kenrick greeted us at the airport upon our arrival. He gave us a thorough review of the campervan and tips on driving in NZ. It took some effort to get used to the roundabouts. Overall, the campervan was easy to drive and had a lot more storage space than we thought. After driving over 5,000 km, we appreciated using diesel instead of petrol.

Before handing over the keys, Kenrick noticed that the batteries were not holding charge as expected. He promptly took us to the repair shop and got the batteries checked and replaced before we started our trip. We kept an eye on the battery monitor since they would be used to power our lights and water while freedom camping.

Radio reception was not good for much of the trip. We listened to the Best of NZ feature on the GPS that came with the campervan. It automatically described different areas of NZ as we drove through them. Otherwise, bring your own music for the drive and DVDs to watch in the evenings.

The rankers website was very helpful in helping us identify holiday parks and freedom camping sites. It made it easy for find dump sites when we did not have access to facilities at holiday parks.

We will contact NZ Frontiers again the next time we visit NZ. It is a small company with personalized service and well thought out vehicles.

Reviewed about 4 years ago

Nefyn Provis-Evans's avatar

Nefyn Provis-Evans

United Kingdom

Ranking: 10/10

My wife and I have just returned from a 25 day/3000 mile trip in a New Zealand Frontiers campervan. I have previously hired campervans in Australia from the big name companies, but the experience of hiring one from a small, efficient and customer-aware company such as New Zealand frontiers was a very much better experience in every way. Firstly the booking dialogue beforehand with Kenrick, the company owner, then being picked up from our hotel in Auckland (and returned at the end of the trip to the airport), and then the actual experience of the van. The van was beautifully prepared and completely clean, and as a vehicle was perfect for New Zealand's roads and very comfortable. We had both cold and hot weather , and the van is equipped to deal well with both. Kenrick made sure we understood how the van worked, so we were not cast loose without fully understanding what to do as often happens with other companies. What was exceptional though was the degree to which you could trust Kenrick to have thought of everything, which he had, and to know that if something had gone wrong it would have been sorted out (it didn't, but it was good to know Kenrick was a phone call away). Kenrick had also removed the need for any extra expenses, the only thing we had to pay for was the diesel. It was also a pleasure to meet and talk with Kenrick. Despite the length of our journey we would like to return and if we do we will be using New Zealand frontiers again. I really cannot think of anything that could have been done better by Kenrick's company.

Reviewed about 4 years ago

Hernan Chaves's avatar

Hernan Chaves

Argentina

Ranking: 10/10

We rented a campervan from NZ Frontiers las January, and the experience was awesome!
My and my wife have never traveled in a campervan/motorhome, but after a couple of hours of Kenrick explaining us everything we needed to know, we were confident enough to start our trip. Kenrick also helped us to adjust some details of our itinerary with some great tips!
The van is fully equipped and works perfectly.
We highly recommend renting a van from NZ Frontiers!

Reviewed over 4 years ago

andrea campo's avatar

andrea campo

Italy

Ranking: 10/10

Renting a campervan from NZF is like borrowing a camper from your friend who loves both you and his van. Kenrick, the owner, genuinely cared about our trip and truly wanted us to have the amazing honeymoon we absolutely enjoyed. The campervan was spotless, as if we were the first to ever use it, and it was equipped with everything we could have needed for our trip. We could call Kenrick for any questions, concerns, and travel planning help and he would take care of everything and make us feel completely comfortable. His vans cost a little more than the others to rent, but with the kind of service and peace of mind you get by renting from Kenrick, it's totally worth it. We are definitely renting from him again and recommending him to anyone who is looking to rent a campervan in NZ!

Reviewed over 4 years ago

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Tiggy Booth-Jones's avatar

Tiggy Booth-Jones

United Kingdom

Ranking: 10/10

If I could give Kenrick 100 out of 10 I would..... We rented one of his vans for 30 days and from the very first email I felt more than happy, in fact his sense of humour added to the pleasure!! On a more serious note, the service you get from New Zealand Frontiers is over and above anything one could possibly imagine. The van was immaculate and the introduction to the ins and outs easy and sympathetically explained!! We had the odd query on our travels and it was great to have an instant response to our free call. You can keep the big companies, their service and care is way below NZF.....
Right down to my stupidity in claiming the wrong stored suitcase..... Kenrick was busy preparing a van for the next day but without a grumble brought out the right case to us at the airport....... YOU ARE A COMPLETE STAR MR.MITCHELL... and we have enjoyed our camper van experience more than we can ever say.
So folks, if you are after a two man van, look no further ........
Recommend NZF...... ABSOLUTELY 100%

Reviewed over 4 years ago

Elise  Lau's avatar

Elise Lau

France

Ranking: 10/10

My husband and I chose New Zealand for our honeymoon trip as it was the furthest and most exotic place to us from home (Paris). We spent 2 weeks going over many different websites looking for the camping van which would be our home for 3 weeks. We chose New Zealand Frontiers over others because of its rankings and great reviews and what it seemed to promise. We were on a budget but it being our honeymoon we also didn't want to do away with simple luxuries such as a toilet and shower inside the camping van. We also liked knowing that there wasn't any hidden fees and no hidden forbidden routes as we wanted to roam the country as we pleased.

I am happy to say that we totally do not regret our choice ! Right from the start Kenrick was with us with our travel planning and even helped us book the ferry from Wellington to Picton. This was our first experience with a camping van and we were thrilled with all the amenities onboard (even an ironing board!) and couldn't believe how comfortably we slept.

Not three hours after we started our trip, we got into a small car accident whereby we broke a side mirror (highly recommend daily car insurance for a worry-free trip!). Kenrick came to our rescue and was able to order replacement part quickly and find us a garage that fit our itinerary so that we didn't have to change one part of our trip.
We also called him up for a restaurant recommendation in Wellington as we wanted to celebrate our honeymoon and he gladly did so, providing us with several restaurant names.

We slept in many camping sites and always felt proud of our camping van next to the others! It truly was a home away from home!

All in all, this trip is one we won't forget in a long long time and we hope to visit it again with New Frontier with the children next time. Until then!

Reviewed over 4 years ago

Farid Baharuddin's avatar

Farid Baharuddin

Singapore

Ranking: 10/10

We rented a campervan from New Zealand Frontiers for 2 weeks in early December and had an excellent experience driving from Queenstown to Auckland. Much of that experience would not have been possible without Kenrick, his attention to detail and his excellent service. He met us at Queenstown airport and as this was our very first campervan experience, he very patiently went through every aspect of a campervan holiday: the equipment available on board, effluent disposal, the rules of freedom camping and the rules of the road.

As we didn't usually drive on manual transmission on vehicles this large, he accompanied us as we took a short drive around Queenstown to ensure that we were alright driving the van. Our ferry booking from Picton to Wellington was also handled by Kenrick and when we needed to bring forward the ferry booking or when we needed advice on the campervan, he was only a phonecall away and answers promptly.

The van was clean, well-maintained and well-equipped with all that we needed for our trip: all the necessary utensils, a stove, refrigerator, microwave, TV/DVD player (and 3 DVDs) and a GPS with great commentaries. There was one day on which we experienced problems with the indicators on the dashboard. Kenrick was just a phonecall away and monitored the situation and based on the symptoms, assured us that the indicators were false positives. As it turned out, he was right; the problem did not occur again for the rest of the trip and we arrived safely at all our intended locations.

What we appreciated was that New Zealand Frontiers' quotation had no hidden costs and that terms and conditions of the rental was spelt out very clearly in the contract, which Kenrick went through in sufficient detail with us at the beginning of our trip. Kenrick has a wealth of experience in what he does and this was very reassuring to us. We enjoyed our campervan experience thoroughly and would like to commend Kenrick on the great work done.

Reviewed over 4 years ago

Mark Freitas's avatar

Mark Freitas

United States

Ranking: 10/10

I want to give a very positive shout out to Kenrick Mitchell and his New Zealand Frontiers Camper Van Rentals. This is a family owned business and Kenrick offers a very personal touch from meeting you at the airport to the quality and cleanliness of his vehicles. Everything is included from linens, French press coffee maker, camping chairs to a small vacuum cleaner if needed. Frontier even relieved us the headache of booking our ferry crossing.

Kenrick also took out some of the anxiety of driving on the opposite side of the road for the first time by sharing rules of the road, especially roundabouts. We could not have had a more positive camper van experience.

You need not look further if you are looking for someone who is vested in making your road trip the very best.

Reviewed over 4 years ago

Gayle Campbell's avatar

Gayle Campbell

Canada

Ranking: 10/10

Had a great time renting camper van from NZ frontiers. It is a small company based out of Auckland with 6-8 vans. Kenrick, the owner, provides pickup and drop off service. He also provides a detailed overview of the operation and maintenance of the van which was extremely helpful for first time campers like us. The can worked perfectly, although we did have an issue with the water which may have been our fault. Highly recommend it for a personalized experience

Reviewed over 4 years ago

Jennie Lamb's avatar

Jennie Lamb

United Kingdom

Ranking: 10/10

We first used NZ frontiers in 2007 and when we had the opportunity to return this year we didn't hesitate to book with them again.
We hired a campervan for a month, the vehicle was excellent and the personal service from Kenrick was outstanding. We had a small problem with the vehicle and phoned to ask advice and within an hour he had arranged for us to take it into an auto electrics specialist in the nearest town to be checked.

A camper/mobile home is definitely the best way to see NZ, the van had everything we needed and more beside, the satnav commentary was a huge help in learning about the local area and deciding what to visit. The NZ frontiers website is right - no hidden extras.

Reviewed over 4 years ago and experienced in February 2015

Tim Blong's avatar

Tim Blong

United States

Ranking: 10/10

Six months before taking my trip to New Zealand, I started researching camper vans. After looking at a bunch, New Zealand Frontiers stood out as the major front runner. Right from the start my experience with Kenrick was amazing, he was very prompt in returning emails and answered all my questions and was very informative. The day after arriving in Auckland, Kenrick came to our hotel and gave us a thorough overview of the van. Right from the start we fell in love with this camper van. By the end of the trip we were sorry to part from it. It was the perfect van. It was roomy enough for the two of us. It was very comfortable and had all the conveniences we needed. I also like that it was big enough to be comfortable in but it wasn't a huge van to drive. I felt comfortable and confident driving it in all weather conditions. I loved that it was self contained and also had the ability to plug into campground power. It truly became our home away from home. Throughout the trip Kenrick was available if we had any questions which I think is a huge benefit and big in customer care. I can't rave enough about our whole experience. I'm excited to return one day and I most definitely will be using a New Zealand Frontiers camper van!!

Reviewed over 4 years ago and experienced in September 2015

Jason C's avatar

Jason C

United States

Ranking: 10/10

My wife and I made a trip down to New Zealand this August and did a great deal of research on camper van rentals. After seeing the overwhelming number of positive reviews on New Zealand Frontiers, I contacted Kenrick and was immediately impressed. From the preliminary planning stages of our trip, Kenrick was helpful in planning our 11 day vacation. As promised, Kenrick was waiting to pick us up with our van. From there, a quick trip with great conversation was made to his house. Our check-in process was efficient and thorough, with all van features demonstrated and our questions answered. We generally try to reserve lodging, etc., with smaller businesses and NZF exemplifies the reasons why. The personal approach Kenrick uses was truly a joy. Instead of feeling like a 'pick a number', stand-in-line, cold and impersonal, nobody-really-cares-about-you customer, we were treated to a great personable guy who passionately runs his business from home. Prior to our departure from his cozy house, we were even treated with bags of citrus from his trees for the trip! The van was very thoughtfully put together with many extras, including heavier bedding for our winter trip, cleaning supplies, kitchen supplies and a great GPS system. Even on chilly and windy winter nights we were warm and toasty tucked into the queen-sized bed. It was great having our 'house' right there with us after a ski day, nice and warm, stocked with food and beer. The diesel van was perfect for racking up tons of kilometers inexpensively. The entire trip was seamless and we'll be back in the future! We can't recommend Kenrick and New Zealand Frontiers enough! Many kudos and thanks to you Kenrick, you really helped us with a great vacation!!

Reviewed over 4 years ago

Linda Fargher's avatar

Linda Fargher

United Kingdom

Ranking: 10/10

Bit late with our review but never the less we are here now!!!!
Our six week holiday was to be a holiday of a life time but we fell in love with the whole experience so much that we are already thinking of returning sooner rather than later!!!!
All the reviews regarding New Zealand Frontiers and Kendrick are top rate and ours will be no different.
Our biggest compliment that we can offer is to say our next visit will be with NZ Frontiers and Kendrick. There is no need to look any further. Our whole experience from our first email contact with Kendrick to handing the van back in Christchurch was the best.
We loved our van and even when parked next to some of the 'big boys' we never felt inferior - only ever superior with everything we needed in our neat van. We got places where others feared to tread, the van never missed a beat and with the onboard Kruse commentary we learnt so much about the country and its culture.
The only thing we will change next time is - Start and finish our holiday in Auckland (Kendrick did strongly suggest this and we decided on Auckland - Christchurch)!!!!
Cannot recommend New Zealand Frontiers enough.

Reviewed almost 5 years ago and experienced in January 2015

Lauren M's avatar

Lauren M

United States

Ranking: 10/10

My husband and I took a very last minute trip to New Zealand from California last Christmas, with my husband booking our campervan on our layover a few hours before landing in Auckland! With New Zealand Fronteirs, this was no problem at all. Kendrick was flexible, welcoming and great to work with from start to finish! We loved our clean and attractively painted campervan, and slept comfortably every night. Kendrick even flew to Queenstown to pick up our van and drive it back to the Auckland area! For a personalised, smooth, and friendly experience, and a campervan you can be proud to drive, we highly recommend New Zealand Frontiers!

Reviewed almost 5 years ago and experienced in December 2014

Will Waine's avatar

Will Waine

United Kingdom

Ranking: 10/10

We had a fantastic week in a New Zealand Frontiers camper van. Kenrick's customer service was first rate throughout - right from the emails and communication beforehand, through a detailed and thorough explanation of every inch of the van and the paperwork, and some excellent tips of places to visit on our holiday (even some suggestions for after our rental had finished!). We were picked up from our hotel in Auckland, and given a mini tour of Wellington when he came to collect the van from us there. When we did have a problem, Kenrick put us at ease, got it sorted that afternoon and we were on our way the next morning as planned.
The van was comfortable and extremely well equipped with everything from extra blankets to picnic chairs - everything we needed and more. But for Kenrick's dedication to his customers alone, we cannot recommend New Zealand Frontiers highly enough.

Reviewed almost 5 years ago

Susie Ides's avatar

Susie Ides

United States

Ranking: 10/10

This is our first time campervanning. We had two goals in selecting the campervan company. We wanted peace of mind, that, 1) we would be given great customer service, from start to finish; and, 2) assuming that we were responsible drivers/caretakers of the van, that our insurance bond would include coverage for any damage to any part of the vehicle (glass surfaces, top of vehicle, bottom of vehicle, all interior, all exterior and that's what we got). This means that we wanted all costs to be transparent up front, and to be able to pay a reasonable amount of bond (aka security deposit) upfront without added hidden fees and further bond amounts when we actually showed up in person to get the van.

Kenrick Mitchell, the owner and founder of New Zealand Frontiers Campervan, met both our goals beautifully. Impeccable customer service from owner Kenrick Mitchell. We didn't have to pay for tolls, We didn't need to bring extra “camping” gear because all the essentials were nicely supplied. We didn't need to bring a GPS for NZ roads. Kenrick is a professional, very sincere, respectable, with high credibility and a man of integrity. Kenrick is who you want to deal with, he's the owner of the company and is dedicated to making the customer not just satisfied but delighted. We'd rent from Kenrick again. Research all you want and you'll soon discover that you, too, will choose Kenrick Mitchell for peace of mind!

Reviewed almost 5 years ago

david watson's avatar

david watson

United Kingdom

Ranking: 10/10

We had a three week holiday in New Zealand in April this year in a Motorhome hired from New Zealand Frontiers. We would recommend this company 100% .
The owner Kenrick made the whole holiday so worth while. From the moment we started making arangements for the holiday he kept in touch with us very promptly with any information we required . On arrival in New Zealand he met us at the airport and made us very welcome. We then travelled to his house to start the handover of the motorhome. This was done very with great care as not miss any thing we should need to know. The van was presented clean and well equipt for a comfortable holiday. After the handover was completed we sat in his conservatory and completed the paper work with a refreshing drink of fruit juice.
We left his house feeling we had made a good choice of hirer.
The whole three weeks holiday was superb , we had no problems with the van. The GPS system with the en route comentry is a great idea . On returning the van Kenrick took us into the Auckland to our hotel. This was just part of the superb service from Kenrick. During our travels we met other people using Kenricks motorhomes and they were very pleased with service.

Reviewed almost 5 years ago and experienced in April 2015

Alan Largue's avatar

Alan Largue

South Africa

Ranking: 10/10

This was our second experience with New Zealand Frontiers - our first being in October 2005. Both of our experiences have been nothing short of superb. From Kenrick's engaging nature and commitment to ensuring our enjoyment of this breathtakingly beautiful country, to the impeccable and painstakingly maintained vehicle; everything came together to make for a delightfully memorable trip.

Despite the challenging winter weather, the vehicle was cozy at night and pleasantly cool on warmer days. The design and layout of the interior is admirably efficient, and the decor is aesthetically pleasing.

All things considered, I believe you'll be hard pressed to find better value for money, and with owner-operator, Kenrick Mitchell at the helm of his company - you know you're getting his best attention. I have no hesitation in recommending New Zealand Frontiers and I'm already saving for my next trip.

Reviewed about 5 years ago

Bob Large's avatar

Bob Large

New Zealand

Ranking: 10/10

Beautifully presented camper! Unlike many of the bigger firms, our hire from Frontiers was friendly, efficient and flexible. We were able to arrange pick-up and drop-off times and venue to suit our needs perfectly. Our van was immaculate and Kenrick provided a detailed briefing that set us up well. The solar panel catered for our power needs over three days of camping at a non-powered site.
The GPS with commentary taught us new stuff about our own country - which made our trip that much more interesting!
Its an ideal choice for local Aucklanders wishing to hire, whilst obviously serving overseas visitors just as well.

Reviewed about 5 years ago

Michael Wagner's avatar

Michael Wagner

United States

Ranking: 10/10

Kia Ora! There comes a time to stop comparing dollars and dimes and pay attention to the recommendations of others. In planning our trip, we noted that Kenrick Mitchells’ name kept appearing with rave reviews. We listened and have never been happier with our choice. Just spent 3 weeks covering over 4,000 miles on both islands. Van immaculate and in great condition. Septuagenarian husband had no problem driving or taking care of regular maintenance. Morning coffee on board was a joy and I managed to cook about half of our meals. Kenrick was always available during the months of preparation and while on the road we had immediate access for help via phone. Kenrick is the sole owner operator so there is no “passing the buck” or being placed on hold. It was the trip of a lifetime for the two of us, and I encourage you to read all other recommendations on his site because they are all spot on (except no one has commented on his droll sense of humor!)

Reviewed about 5 years ago

Wils's avatar

Wils

Canada

Ranking: 10/10

We're a bit late on this but wanted to add our voice to all the positive reviews here. We rented a van for 25 days over Dec-Jan. The website was very detailed and informative and we liked that all the costs were up front. Kenrick was fantastic and we'd happily use him again for camper van rentals. He answered all our questions before booking, made lots of great suggestions when we hit the road and was a pleasure to deal with. The van was awesome. Spotlessly clean, easy to drive and very comfortable to live in. My wife was 5 months pregnant and had no issues at all. Great queen size bed. Lots of smart storage. The GPS with audio commentary was surprisingly fun to listen to. Out of 25 days in the van we freedom camped about 15, farm stayed 5 days and paid for DOC sites the other 5. We found that the Camper Mate app was the best for locating camping sites, dump stations, driving directions etc. More up to date than the Rankers app. Ok 2 Stay is a great farm stay program especially for self contained vans like Kenricks. All the positive reviews here don’t lie! Kenrick is the guy.

Reviewed about 5 years ago and experienced in January 2015

Bev abrahall's avatar

Bev abrahall

Australia

Ranking: 10/10

i picked this company because his website said no hidden costs and also very detailed information about his vans. Kenrick was very efficient in dealing with my enquiries via email which was reassuring.

the van was immaculate and obviously well looked after.

the two berth van was suitable for us two and easy to drive around and getting into smaller spaces. very easy to set up the bedding,

kenrick met us to drop off the van where he went through with it and showed us the GPS which also had history of the towns as we drove through them. very informative.

would defintely recommend this company to anyone wanting to hire camper vans.

check his website and check the others and compare!!!!

Reviewed about 5 years ago and experienced in January 2015

andrew Pullan's avatar

andrew Pullan

United Kingdom

Ranking: 10/10

Our advice to anyone looking to hire a campervan in north island is to stop looking right now and hire one of Kenricks vans. We can only reiterate all the other recent reviews and say we could not have been happier with the booking process, the van itself, the handover procedure and the customer service provided by Kenrick. There were no hidden costs and the van was a pleasure to drive. It may have been older than some but was in perfect condition and clearly very well maintained. We would have absolutely no hesitation in recommending New Zealand Frontiers for your kiwi adventures. It was a pleasure to meet you Kenrick.

Reviewed over 5 years ago

Chris Hindley's avatar

Chris Hindley

United Kingdom

Ranking: 10/10

For a complete camper van experience, New Zealand Frontiers was absolutely perfect for us. As a small operator Kenrick Mitchell is able to provide a very personal service, friendly, efficient and always with a gentle sense of humour. The web site and booking process told it exactly as it was, no hidden extras or unpleasant surprises when we picked up the van. The van we had, a Ford Transit, was well maintained, immaculately clean and well equipped. It was a dream to drive and for the two of us it was the ideal size - big enough to live in when you had to escape the weather or sand flies, but small enough to squeeze into parking places. The two real bonus points on the van were the solar panels, which drove the fridge, and the 20 litre hot water tank heated from the engine cooling system. This meant we could avoid hookups and holiday parks for much of our 5 week trip. So, freedom camping + cold beer + hot showers. Does it get any better? And when we did have the occasional problem, inevitable over such a long trip, Kenrick was always on the end of the telephone with advice and reassurance.

Reviewed over 5 years ago

Matt Sparkes's avatar

Matt Sparkes

Canada

Ranking: 10/10

From the first email you'll send to the departing conversations of your trip Kenrick is an absolute professional. Fast responses by email before, and available by phone 24-7 while there, whether it be route information or a flat tire, any questions or concerns are quickly resolved.
For $50 NZD you can get a pre loaded SIM card from vodaphone etc. which we highly recommend.
The campervan itself is a good mix of size vs agility, power vs comfort. It will surprise yourself and the drivers around you how it can keep pace with the traffic around you and yet be incredibly good on fuel. The roads in NZ can be quite twisted and the ford transit can handle them all quite easily.
Kenrick is the owner/operator and his fleet is small, and thats good news for you because hes able to keep standards at an extremely high rate, the vans are kept meticulously clean and maintained and you will get compliments from people walking by.
You're shopping around right now and you're looking at prices and noticing these are a little bit higher, but those prices are lies, there are additional charges looming over you and you wont be sure until you hand in the keys. with Frontiers, the price is the price and there are way less restrictions on roads, drivers etc. Trust me just stop looking. go do something productive. plus those bright colours look ridiculous and you know it.
This was a honeymoon trip for us and one we wont ever forget. Id give it an 11 if i could.

Reviewed over 5 years ago

Robyn Lancaster's avatar

Robyn Lancaster

Australia

Ranking: 10/10

We found NZ Frontiers to be a very pleasant and reliable company to deal with in our recent North Island trip. Minor issues were dealt with promptly and it was reassuring to have Kenrick's personal attention at all times. We found the Ford Transit Van to be completely comfortable and a good size for navigating some of the tricky twisty roads which we felt a larger vehicle may have struggled with. Although it was January school holidays we had no problem in finding camp spots and there were plenty of options from full blown holiday parks (which we tended to avoid) to smaller style motor home parks to DOC sites. We would have no hesitation in recommending this style of travel provided you are relatively mobile, and NZ Frontiers to give you the confidence to do it. At every level from booking through to final handover we received excellent and friendly service from Kenrick.

Reviewed over 5 years ago

Fabio Lentini's avatar

Fabio Lentini

Italy

Ranking: 10/10

Do you have any expectations? NZF is over your expectations...
We stayed 17 days in December 2014. It was our honeymoon. We had NO experience with camper and camping before...
New Zealand is the best country to visit with motorhome.
New Zealand Frontiers is the best motorhome to visit New Zealand.
Mister Kenrick Mitchell from NZF is not only the boss. He is your father, he is your brother, he is your best friends in your holiday!!!!
You have a problem in New Zealand? Call Mr. Kenrick
You have a problem with motorhome? Call Mr, Kenrick
You have desire to know which place to eat? Call Mr. Kenrick
Mr Kenrick is present!!! H24 7/7 365/YEAR

If I will come back again in New Zealand: 75% South Island, 25% North Island.. 200% NEW ZEALAND FRONTIERS

NZF Motto is Vacations in Paradise
Me and me wife are ABSOLUTELY AGREE!!!

Fabio & Roberta (Italy)
Honeymoon 18/12/2014-07/01/2015
New Zealand

Reviewed over 5 years ago

Jan Compton's avatar

Jan Compton

New Zealand

Ranking: 10/10

We had a great holiday lasting about 6 weeks on both North and South Island using a motorhome from New Zealand Frontiers. Right from the first enquiry to finalising the booking Kenrick was extremely helpful, always replying promptly to any emails. One had the feeling that one was dealing with an individual and not a large faceless company. The motorhome was delivered on time to our central Auckland hotel in immaculate clean condition and Kenrick gave us a very thorough briefing on how everything worked, not complicated but good to have it all well explained in what was to be our home for 6 weeks. He also gave us comprehensive advice on NZ road use, camp sites etc. We noted he had even remembered our request for extra pillows which we had made several months before!
The van was well equipped and Kenrick kindly stored our suit cases and some excess items so our storage space was not too compromised. A word of advice to travellers regarding packing, less is really best, most camp sites had very good laundry facilities so large amounts of clothes are not needed! The van drove very well, not much different to a car but with much better view due to the height, steep winding mountain passes (of which there were many) did not seem to bother her unlike many of the much more cumbersome motor homes which are common. As we experienced a few very cold nights, particularly on south island, the gas heater was very efficient and welcome when freedom camping without mains power connected. On mains power the aircon/heater was also very efficient.
We would recommend travellers intersperse a certain amount of freedom camping with staying at organised sites, it was wonderful to be able to open the rear doors(something which did not feature on many of the big homes) and enjoy stunning views of scenes such as Mount Cook or beautiful lakes, waterfalls and beaches.
Kenrick's vehicles carry the motto on their paintwork "vacations in paradise" - have to agree completely!

Reviewed over 5 years ago and experienced in November 2014

Judy Lambert's avatar

Judy Lambert

United Kingdom

Ranking: 10/10

Exceptional service. A van that has everything that is required for a great camping experience. Kenrick makes sure everything is spick and span and in good working order and is very personally involved at all times.

Reviewed over 5 years ago and experienced in November 2014

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Lester Adams's avatar

Lester Adams

United States

Ranking: 10/10

What an incredible journey, BEST VACATION EVER! 27 days touring NZ in a 2 Berth Deluxe Campervan traveling 6,107 km. over all kinds of terrain effortlessly. The experience exceeded our every expectation. Price was fully inclusive with no hidden add ons as it included all the extras that others charge extra. Info was detailed and thorough as was his orientation to the van, its featutes and the inclusive tour books and DVD's. The van was meticulous.. Kenrick has it all - a detailed and accurate website, self contained vans that run like clockwork that have every conceivable ammenity that will make your trip spectacular and a concern for his clients that they have the best possible experience. . It was evident that he wanted our experience to be the best possible. Kenrick was easily reached by phone when we had concerns about the van or whatever and he was extremely helpful in all situations. I even purchased a jacket that I needed to exchange after arriving home in the US. The company would not ship out of the country and Kenrick was kind enough to allow me to have it shipped to his address and he forwarded it to me at his expense. Storage in the campervan is at a minimum so I would ask Kenrick in the future to keep the picnic table and the wooden hangers as I found stacking the clothing in that area wa s the best use of the space. We did use the included folding chairs on a few occasions as it was lovely to pull off along the Pacific Ocean, Tasman Sea, or one of the numerous lakes or streams and cook on the gas burners when it was meal time. I would definately use Kenrick again and recommend him to family and friends. He maintains his equipment in top notch condition and takes pride in his service. My husband could not get over how clean the engine was and everything is quite functional and well thought out in detail. Ruth and Les Adams Hummelstown, PA USA

Reviewed over 5 years ago and experienced in October 2014

Phil & Lin Wilde's avatar

Phil & Lin Wilde

United Kingdom

Ranking: 10/10

We have a campervan at home, but nowhere near as well equipped as the campervan from NZF. The van was immaculate when we picked it up and served us very well during our 3 week trip around the North & South Islands. We would not hesitate to recommend NZF to anyone and we look forward to returning to New Zealand some time soon. This was indeed a holiday of a lifetime, just as Kenrick promised.

Reviewed over 5 years ago

Andrew Main's avatar

Andrew Main

United Kingdom

Ranking: 10/10

Personal, friendly service. No hidden costs which include satnav and many 'extras' which other firms charge for. Spent 5 weeks on covering islands - 7,000 kms and the campervan never missed a beat. Kenrick at the end of the phone should you need help with anything. Oh to be back there ...

Reviewed over 5 years ago and experienced in August 2014

Ruth Hyslop's avatar

Ruth Hyslop

United Kingdom

Ranking: 10/10

Our experience with New Zealand Frontiers and the company owner, Kenrick, could not have been better. The website is clear and informative and offers practical advice on all aspects of planning a campervan trip in New Zealand. Initial e-mail queries were dealt with quickly and in detail. Booking was simple, and as explained in the website, there have been no hidden extras. The hire cost covers unlimited mileage on all roads (ie: you cannot drive on the beach, but unsealed roads are covered by the insurance). The van is ideal - a comfortable living space for two, well equipped and immaculately prepared. It very quickly became home for 18 days, and was a reliable vehicle for our extensive tour of North Island. Kenrick himself is fantastic: he is extremely knowledgeable about his home country, and keen to pass on this knowledge; he gave us a trip up Mt Eden in Auckland when he picked us up, he provides a range of maps and guide books, and the van is equipped with the Kruse guided commentary on the satnav, which we found very interesting but not intrusive. Coffee at his home at the start and end of our trip made us feel like friends rather than customers, and Kenrick showed great interest in our travels, as well as checking on any suggestions we might have for improving the experience he offers. We are delighted that we followed the advice of others and used this company with its excellent personal service.

Reviewed over 5 years ago

Marcos AG's avatar

Marcos AG

Spain

Ranking: 10/10

This was our first campervan experience and we were a bit uncertain about how it would turn out. We rented it for a 24-day trip and we are so glad we chose New Zealand Frontiers.

Kenrick Mitchell provides an excellent service. He taught us patiently at his place how every detail of the vehicle works (which is easy, in case you are hesitating!). The campervan was extremely clean and perfectly equipped.

Kenrick was at the other side of the phone and eager to answering our e-mails every time we needed something from him. He even called us when he found out that our ferry to the South Island was being delayed.

He picked us up at the airport and even kept part of our luggage at our demand, which he delivered once the rental ended at the indicated hotel. You will find all kind of extras like this at no cost included in the deal.

This is not a huge company interested in its profit margin. It is a small business run by a friendly, hard working man trying to deliver the best user experience he can.

On the other hand, a campervan is the best way to travel across New Zealand. So if we are ever lucky enough to come back, this company would be our first choice for sure. Can't recommend it enough.

Reviewed over 5 years ago

Mieke_Jacko's avatar

Mieke_Jacko

Ranking: 10/10

Excellent service and very nice campervan. The campervan was very clean as well. Kenrick Mitchell delivered us the campervan at the Auckland airport and explained everything there was to know about it, and gave us tips and explained the traffic rules for driving in New Zealand. At the end of our holiday he got us back to Auckland airport without any issues. Kenrick delivers an excellent experience with great service!

Reviewed almost 6 years ago and experienced in May 2014

Benjamin Salazar's avatar

Benjamin Salazar

United States

Ranking: 10/10

New Zealand Frontiers is an amazing little company. My wife and I traveled to NZ in May of 2014 and rented a camper van from Kenrick for a month. Not only was the camper van clean, sufficiently large, and ran without problems the entire trip, but Kenrick provided clear instructions on everything, gave us support throughout our trip when we needed it (and there times we desperately needed it), and did not try to add in any hidden fees or charges as we have found other companies attempt to do.

The real secret sauce to this little company is Kenrick. He has amazing costumer service, is more than willing to help with anything, and just knows how to do things right. We had an amazing time in NZ and a lot of it was due to the great experience we had with New Zealand Frontiers. If you are on the fence about wether or not to rent from Kenrick hesitate no more! You will not regret renting from him.

Reviewed almost 6 years ago and experienced in May 2014

Miles Chisholm's avatar

Miles Chisholm

United Kingdom

Ranking: 10/10

My girlfriend, Bev, and I were visiting friends in New Zealand over Christmas 2013 and New Year and we hired one of Kenrick's campervans for a couple of weeks in Jan 2014.

What can I say - fantastic service, fabulous camper with everything you need for 2 people, and in superb condition. Kenrick was fantastically helpful as we went through the booking process over the internet and arranging our holiday from the UK, and was friendly and efficient once we got to New Zealand, delivering the campervan to us at our friends house south of Auckland for no extra charge and spending time running through how everything worked and what to see and do in North Island before letting us loose.

The van was spotlessly clean, the service was second to none and the return of the van hassle free (even though I managed to put a dent in the rear step).

I wouldn't hesitate to hire a camper from Kenrick again (I wouldn't look anywhere else to be honest).

Reviewed almost 7 years ago and experienced in January 2014

James Capel's avatar

James Capel

United Kingdom

Ranking: 10/10

We had a camper from Kenrick at New Zealand Frontiers for 12 days in February. The trip was amazing and this was very much facilitated by the camper van which was perfect throughout. From the narrated GPS which gave us interesting facts and stories as we entered different areas of the north island to the professional service received from Kenrick.
The owner Kenrick was very helpful before during and after our trip, he helped advise on the best routes and places to see as we tried to fit in as much as possible while there, he did this before we got there and then helped further when we picked the camper up. When picking the camper up he even took us to mount Eden to show us the view and allow us to take some photos giving up some of his day to save us a return trip later in the day.
We realised when we returned to the UK that we had lleft my wife's necklace in the camper van, Kenrick found it and posted it back to us at no cost, which I feel shows his commitment to customer services.
I would positively recommend this company to anyone looking to hire a campervan in New Zealand, and would definitely recommend this as a way to see the country.

Reviewed about 6 years ago and experienced in February 2014

Ann Barrett's avatar

Ann Barrett

Australia

Ranking: 10/10

We are home after a wonderful 5 weeks in NZ Feb -March 2014. It was all that we hoped for. Thank you to NZ Frontiers motorhomes and Kenrick for making our trip so successful and interesting. We were 100% happy with the wonderful service you gave us right from the first email! to the finish of our trip as you put us on our flight back to Aussie. I could list all the things we were so happy about, but I think Carol and Toby Seward from Canada have listed all the 10 excellent points with which we agree. I would like to comment on the great GPS in your vans. It made such a difference to our trip with all the historical facts and Maori Legends. We have told so many of our friends about how good it was. Thank you again Kenrick for offering us your excellent personal service and definitely 10 out 10 from us too.

Reviewed about 6 years ago and experienced in February 2014

Philip Worby's avatar

Philip Worby

United Kingdom

Ranking: 9/10

We have enjoyed the use of a van with NZF in 2009 and so they were the obvious choice for a second visit! We found the van reliable and up to the demanding NZ roads - sealed and unsealed. A small company offering an excellent personal service! We would recommend NZF to anyone contemplating campervanning and it's a great way to see the country properly.

Reviewed about 6 years ago

Frank Wölfel's avatar

Frank Wölfel

Germany

Ranking: 10/10

New Zealand Frontiers is a small camper rental with 6 Ford Transit Camper. From the reservation until the car return the service of the owner Kenrick was absolutely great. Every agreements have been complied. The camper was in a perfect condition with a strong engine. If we come back, Kenrick will be our first choice.

Reviewed about 6 years ago

Carol Seward's avatar

Carol Seward

Canada

Ranking: 10/10

I discovered New Zealand Frontiers campervan rental on Rankers and was so glad I did! Kenrick operates a top-class business - combining professional and friendly service with excellently maintained and spotlessly clean motorhomes!

1 - Friendly and quick responses to my initial e-mail enquiries
2 - Friendly and quick responses to my questions after I'd booked and upon returning home :)
3 - Meeting us at the airport (even though our flight was delayed)
4 - Going over the operation and functions of the van in detail (in the comfort of his own place)
5 - The spotlessly clean and detailed van with comfortable bedding.
6 - A van the perfect size for two people (and easy to navigate NZ's beautiful winding roads)
7 - The extras - a road map book, DVDs, GPS (more on that next), chairs, table, coffee press etc (included in the rental price)
8 - The GPS with the Maori cultural explanations, legends and historical facts that made the trip a richer experience for us
9 - The debrief when we returned the van
10 - Kenrick personally driving us back to the airport for the next leg of our adventure

Definitely a 10 out of 10 experience!!

Reviewed about 6 years ago

Stephen Clark's avatar

Stephen Clark

United Kingdom

Ranking: 10/10

What a great company! From the response to our 1st email to our return home to the UK, New Zealand Frontiers were a delight to deal with. A minor problem with a sat nav was dealt with immediately with a replacement delivered personally the same day. The great service extended to forgotten items being shipped to the UK free of charge.This was our 1st trip to New Zealand and we didn't know what to expect from a camper van. Kendrick (the owner) spent time at the start of our holiday running through everything we needed to know, making our 1st few hours of travelling worry free! The onboard sat nav had a really useful spoken guide that gave information, history and stories about the areas being travelled through (you can switch this off if you don't like it) After a month of driving around in our home we were sad to have to hand it back. Thank you so much Kendrick for helping make an exciting holiday very special. Sue and Steve Clark, Poynton, England.

Reviewed about 6 years ago

Arthur W's avatar

Arthur W

Australia

Ranking: 10/10

My wife and I rented a Motorhome from NZ Frontiers last October for 2 weeks to travel around some of the North Island. Last time we hired a motorhome we had some problems and the company we rented it from were extremely difficult to deal with so I was a little reluctant this time and immediately went looking for reviews and somehow I stumbled onto Rankers.com and was really glad as the reviews were most helpful.
1) Why did I choose NZ Frontiers? – I chose NZ Frontiers purely based on the excellent ratings in Rankers. The score was 98/100 and it was (still is) the top rated rental company. When I read through the reviews I was surprised by the consistently high ratings and struggled to find any negative comments. I am please to say all the comments are reflective of the experience with NZ Frontiers -They are all really good.
2) What about the Van? –First of all I want to affirm what others have said, the van was in immaculate condition, when I looked at the speedo I couldn’t believe how many Kms it had done as everything looked so new. It was comfortable to drive and sit in everything you need is supplied. The bed making was a challenge but you soon got into a routine.
Tip: Don’t let your wife (or yourself) take too many clothes. There is limited storage space.
3) What about problems? – actually we had no problems with the Motorhome or NZ Frontiers. Kenrick is easy to deal with and with the zero excess insurance option everything was covered.
4) Overall Experience? – as you can see from my rating of 10/10 it was a positive experience. I had nothing to complain about and everything went extremely well from the first contact to the return of the vehicle. NZ Frontiers is a small company, especially compared to some of the other operators who all seemed to be owned by the one company.
5) Would I recommend? – Yes, I don’t think you can go wrong as long as the van type available meets your requirements. I am sure we will be back to see the parts we missed this time.

Reviewed about 6 years ago and experienced in October 2013

Deb & Craig's avatar

Deb & Craig

Australia

Ranking: 9/10

We have just arrived home from 3+ weeks on the North Island using one of Kenrick Mitchell's super Ford Transit vans. The experience started with Kenrick collecting us from our hotel at Auckland Airport bang on time and taking us back to his base to introduce us to our van and show us all her workings. The van was absolutely spotless and beautifully presented. All the fittings were of very high quality and the bedding and towels were absolutely top notch. We then went in for a cup of tea and a very thorough and friendly explanation of the agreement and then off we went. Throughout our travels we used the complimentary sat nav which has a very informative commentary about the history and points of interest of places we were passing through. The sat nav was essential to find many of the camp sites and we wouldn't have found them without that. We also had a very good complimentary road atlas which was great for planning where we were going the next day. The van never missed a beat and was pretty economical on fuel as well. When we returned the van to Kenrick, the debrief was done over another cup of tea and in a very friendly fashion and then he delivered us back to the airport and went and found us a trolley for our luggage to boot!

We had a lovely time in NZ and will tell anyone who asks to seriously think about giving one of these vans a go as the service and presentation provided by Kenrick is exceptional.

Reviewed over 6 years ago

Roger McCabe's avatar

Roger McCabe

United Kingdom

Ranking: 10/10

From beginning to end, my experience with New Zealand Frontiers was absolutely first class.
I arrived in Auckland and spent a week with friends, during which it was suggested I should hire a campervan. I contacted Kenrick and he went out of his way to arrange a vehicle for the following week.
I was short of time, having only 14 days before I had to fly back to the UK, so required a one-way booking. Kenrick arranged the Cook Island Ferry and even suggested some routes to make the most of my travels.
The van itself was very well equipped, clean, economical and comfortable.
The experience helped made my holiday a trip of a lifetime - one which I will be sure to repeat in the future.

Reviewed over 6 years ago

Jordan M's avatar

Jordan M

France

Ranking: 10/10

We spent a month traveling around in our New Zealand Frontiers campervan, and the whole experience was wonderful. The bed is very large and comfortable, and the van comfortable to drive. At the beginning of our trip, due to our own stupidity we needed a replacement key, and Kenrick got a replacement to us in hours (for a very reasonable fee) so our trip could go on without any delays. He was always available for any questions, and the wonderful communication before the trip continued during our travels. There are no hidden charges to worry about either! We gave some feedback on how to improve a few small things, and I'm sure that the suggestions were taken into account and will improve the campervans even further. We will be recommending New Zealand frontiers to all our friends!

Reviewed over 6 years ago and experienced in November 2013

Patrick Shapland's avatar

Patrick Shapland

United Kingdom

Ranking: 10/10

We hired one of Kenrick's campers for 51 days in Oct/Nov 13. From the first enquiry to the final drop off of the van the service we received was second to none, nothing was too much trouble, the van was perfect for our needs.
The pick up & drop off from the Airport was a welcome bonus. The personal service of a smaller company gives you peace of mind when touring in a foreign country.

Reviewed over 6 years ago and experienced in October 2013

andreas wolf's avatar

andreas wolf

Germany

Ranking: 10/10

We had one of Kenricks's campers in November/December 2013. It was a unique experience: From the time of booking we felt very safe and secure with this family company. All of our questions were answered very reliable and quickly by Kenrick. When we arrived in NZL, he picked us up at our hotel, showed to us each and every detail of the camper. We felt very comfortable. The camper was in a very new condition and was really fully equipped - just as promised. During our tour, stones cracked 2 of our windows. Kenrick helped us immediately and assisted us getting them replaced within 1 day. It was just great.

Once again - thank you for such a great time,

If we were able to rate for than 10 points, we certainly did :-)

No worries,
Ilona & Andreas, Germany

Reviewed over 6 years ago

Brian's avatar

Brian

United States

Ranking: 10/10

First impressions are lasting impressions. Kenrick exemplified the friendliness and hospitality of the NZ people. From the first enquiry to dropping the campervan off when returning home, Kenrick made every step a pleasant experience. The campervan was in excellent condition and performed beautifully on our entire trip. The best thing we can say is that we would rent from Kenrick again.

Reviewed over 6 years ago

KATHLEEN CUNEY's avatar

KATHLEEN CUNEY

United States

Ranking: 10/10

We rented a camper van from this company and drove it for the month of October 2013. The van was pristine, and we had everything we needed. Mechanically, the van worked perfectly the entire time. But the thing that set this experience apart was the incredible service we got from Kenrick, the owner, from our first contact to the day we turned the vehicle back to him. He helped us plan our trip, answered every question we had promptly, and was available throughout our travels. He got our ferry tickets for us, and changed them for us when our schedule changed. By the way, Kenrick has a great sense of humor and is a lot of fun! I recommend his company and camper van without reservation, for two people.

Reviewed over 6 years ago and experienced in October 2013

Bronwyn Cikuts's avatar

Bronwyn Cikuts

Australia

Ranking: 10/10

We hired our van from NZF and took the van on both islands covering 5400km. It was well kitted out with everything you might need for your trip, including wine glasses, dish liquid, paper towels, toilet paper, even some plastic containers. In hindsight, we should have foregone taking the included picnic table & chairs as we did not use them and they just took up space. Probably good to have if you were planning to “free-camp”, but we only stayed in caravan parks.

The van measured 5.5m in length which was a good size – could park in city carparks & shopping centres but big enough for comfort for 2 people. It was small enough to manoeuvre the tight windy roads and mountainsides (often with no guardrails).

We had no problem with the van, except for a loose water cap that came off while we were driving (apparently we missed that it was lockable). In any case, Kenrick had a spare and did not charge us for replacement. All in all the customer service was spot on. Kenrick knows what tourist campers want/need and provides it. It was a quality vehicle with quality customer support.

Reviewed over 6 years ago and experienced in September 2013

David Johns's avatar

David Johns

Australia

Ranking: 10/10

My wife and I rented a Motorhome from NZ Frontiers for 3 1/2 weeks to circumnavigate both Islands. Kenrick Mitchell arranged shuttle bus pick-up from our accommodation in Auckland CBD to his establishment to pick up the Motorhome and return shuttle to Auckland International Airport upon our return.

Kenrick was extremely friendly and went over the Motorhome with us meticulously to ensure that we understood the workings of the vehicle.

The Motorhome exceeded our expectations included everything you could possibly want whilst on the road and to be self sufficient. The vehicle was comfortable for 2 people, had a very comfortable bed and drove and handled very car like and was quite fuel efficient. It never missed a beat.

Nothing was too much trouble for Kenrick and it proved to us that a small enterprise such as this is the way to go. You can't beat friendly, personal service. Our dealings with Kenrick right from the very start were professional and nothing was too much trouble.

My wife and I have no hesitation whatsoever in recommending NZ Frontiers for a self drive holiday in New Zealand.

Reviewed over 6 years ago and experienced in September 2013

Joan Kelley's avatar

Joan Kelley

United States

Ranking: 10/10

Small company with impeccable vehicles, great support while traveling, including cultural/historical/geological program attached to included GPS system. Owner Kenrick Mitchell gave thorough orientation to Ford Transit vehicle and even debriefed at the end of the trip with a cup of tea. No hidden costs, no surprises, very up front and laid back, yet professional and respectful. We are NOT young and managed the vehicle easily and it was plenty big enough for two people. You won't be disappointed.

Reviewed over 6 years ago

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Mel Catlin's avatar

Mel Catlin

Australia

Ranking: 10/10

We have just returned home from our second trip to New Zealand & our second rental with NZF. Once again Kenrick & his company shone. Wonderful service, excellent facilities - what more could you ask for ? Kenrick's knowledge & advice is second to none & our trips are always the better for it. You can't go wrong booking your motorhome through this company.

Reviewed over 6 years ago and experienced in August 2013

Gary Kerr's avatar

Gary Kerr

United Kingdom

Ranking: 10/10

My Wife and I were celebrating our recent marriage by doing some travelling over the summer period. We had always wanted to see New Zealand and decided to opt for the Campervan Experience. We stumbled across a review of New Zealand Frontiers and began to book our trip away. The reviews were spot on, good things do come in small packages. With New Zealand Frontiers you get a small company, excellent customer care, attention to the smallest detail and a genuine nice guy in dealing with Kenrick. The guy seems to have got it just right, he is full of the information that you need concerning places to see, hidden gems and is always willing to give you the support you may need during your holidays.

We had a great time in New Zealand and we would love to say, what a beautiful country it is. We have visited a few places now, but no other retains its own roots and individualism quite the same.

If you want to see New Zealand this is the way to do it and the company to do it with. We hope to return to New Zealand and will certainly contact Kenrick for his knowledge and assistance once again. Thank you for a great holiday.

Gary and Tracy.

Reviewed almost 7 years ago

matt_ellington's avatar

matt_ellington

Ranking: 10/10

we hired a van from NZF and drove some 5700 km in a month. In every contact with the company kenrick totally exceeded expectations for service and hospitality. The attention to detail in the van and the service we received was beyond incredible and the van has everything in you could possibly expect. The van was beautifully presented, immaculately clean and very comfortable indeed. Whenever we had questions or comments we used the freephone number and Kenrick was available 24/7 to give expert advise and help. At campsites etc we had a snoop around and look at the other rental vans, none of which seemed to be presented or maintained to the same high standard of ours. The van had been wonderfully maintained and ran very smoothly. The van was competitively priced and economical on fuel, especially given that alot of other companies end up charging money at the end of the rental on top of the quoted price before. The best bits about NZF are the freebies (kruze guide, GPS, unlimited miles etc, the beautiful state of the vans, the phenominal customer service and the peace of mind that everything has already been thought of and taken care of! I would recommend New Zealand frontiers without reservation to anyone travelling to New Zealand.

Reviewed almost 7 years ago

Dorien Broothaerts's avatar

Dorien Broothaerts

Belgium

Ranking: 10/10

We rented one of Kenricks campers for 7 weeks and were very very satisfied. The way he handles his business is extremely professional. He really treats you in a personal way, not as another client in the row. Kenrick really takes his time to give you all necessary information. A high quality service for a high quality camper. The camper looked like it was brand new. It was treated with a lot of respect and so did we. No complaints at all. No unexpected surprises. Everything worked well, all necessary equipment was foreseen. We had one small issue and even that was handled in a very professional way by Kenrick. Don't doubt, just book your camper at New Zealand Frontiers. Not the cheapest option, but definitely the best one.

Reviewed almost 7 years ago

Anthony Smith's avatar

Anthony Smith

United Kingdom

Ranking: 10/10

My wife and I had always wanted to tour New Zealand, but it was daunting once we had decided that a campervan was the best option, because we had never done that before. Furthermore, which company should we go for? We did not choose NZF because it was the cheapest, especially if you wanted to start in Auckland and end in Christchurch. What drew us to NZF, however, was the friendly, but efficient, attentive and no nonsense communications of, and with, its proprietor, Kenrick Mitchell. These removed any concerns, real or imaginary, and convinced us that we would be in safe hands.
Neither the country or NZF disappointed us during our trouble free 3 weeks touring. We were picked up from our Auckland hotel and given a thorough introduction to our vehicle, as well as very helpful tips about routes, sights and where to stay etc. We did 4391kms, and experienced no problems with the van. Indeed, I was pleasantly surprised at the sprightliness and acceleration of the 6 speed diesel engine. Both the driving position and the spacious bed are comfortable.
The van was delivered to us spotlessly clean, is cleverly designed and well equipped, although we chose to use the cooking, washing, showering and toilet facilities of the camp sites, rather than those of our mobile home.
It's hard to think of any grievances: the windscreen demister is inefficient; the fridge occasionally burst open on very bendy roads if it was full of heavy milk and water bottles! The ingenious GPS based Kruse commentary on NZ is very informative and interesting, although if you use it regularly, you too may be driven to distraction by hearing the same Maori myth for the 4th time!
At the end of our adventure, Kenrick was just as attentive and hospitable as at the outset, and true to his advertising, we have not been hit by extra charges - at least not yet! We would love to return to NZ, and if we did, I can see no reason why we wouldn't go with NZF once more.

Reviewed almost 7 years ago and experienced in April 2013

Helen Grant's avatar

Helen Grant

United Kingdom

Ranking: 10/10

I cannot praise the service we received from Kenrick too highly. He is a consummate professional and he helped us to have a wonderful time exploring North Island. He delivered the van to us in Wellington right on time and then gave us a lift to our apartment when we dropped the van off in Auckland. The van itself was just right for our needs. We particularly liked the fact that you could go to a winery for lunch, have a wonderful meal with wine, and then return to the van for a sleep before driving off!

Reviewed about 7 years ago and experienced in March 2013

Jill Fischer's avatar

Jill Fischer

United States

Ranking: 10/10

After an exhaustive exploration of NZ campervan companies and numerous communications with Kenrick Mitchell, we decided to do a 24 day rental with New Zealand Frontiers. Though confident in our decision, the outcome of our NZ experience far exceeded our hopes and dreams! Kenrick's company is exactly as described and his attention to every detail and professionalism was evident throughout our experience. He has been forthright and fun to deal with and communications have always been prompt and thorough. The campervan was immaculate, perfectly equipped for two people, performed excellently and was very comfortable for traveling, driving and sleeping. Notable is that this van came equipped with items that most other companies charge extra for per day. The Kruse and Navman systems were very helpful and enjoyable, as were the other resources and maps that were included. Kenrick picked us up on a Sunday AM from our downtown Auckland hotel. He took us on a beautiful tour of the city and up Mt. Eden. We received a complete introduction to the van and driving guidance until we were reasonably comfortable with the vehicle and driving on the left. We had a fantastic 4783 km of NZ adventures, all the while knowing that Kenrick was available should we need assistance or have a question. This kind of personal attention is rare and to be appreciated! We would highly recommend New Zealand Frontiers to anyone wanting a first rate opportunity to see NZ up close and personal. Many thanks to Kenrick Mitchell!

Reviewed about 7 years ago and experienced in February 2013

lynandsimon's avatar

lynandsimon

Ranking: 10/10

We hired a campervan from New Zealand Frontiers for our first trip around New Zealand and we are so pleased that we did. Kenrick Mitchell runs an efficient, customer-centric business and his assistance in planning and organising our trip was fantastic. It is always daunting to plan your first trip to a country so his help was greatly appreciated and we spent three weeks travelling around North and South Island in the campervan. The vehicle itself was modern, easy to drive, comfortable and well equipped and New Zealand offers a wonderful selection of parks to stop over in as well as free camping if preferred. What a wonderful experience and we have no hesitation recommending New Zealand Frontiers to everyone who is planning a campervan holiday in New Zealand. Bon voyage!

Reviewed about 7 years ago

Elke + Holger's avatar

Elke + Holger

Germany

Ranking: 10/10

SUMMARY: Can definitely recommend newzealandfrontiers: Personal, high quality customer service; vehicles in good shape; many extras you won't get from the big rental companies.

DETAIL: We found Kenrick and Newzealandfrontiers on rankers and after a call, some emails and the friendly and very professional manner with which all our inquiries were handled we felt confident to go ahead and book with him. We were picked up personally by Kenrick from our hotel in Auckland and given a comprehensive intro to everything we needed to know about our home on four wheels: the directions were very clear, the info material exhaustive (road maps, tourist info, navigational system and even some movies, which we could have, but didn't watch on the integrated TV/DVD), the van was super clean and equipped with everything you need on your trip (camping chairs + table, various kitchen utensils, etc....). The van, a Ford Transit, is a perfect size for two people, the bed comfortable, the fridge big enough to stock up for several days - even after 23 days we could have gone on for several more weeks without problems :-)

Handling the van was easy (dumping, filling up water, etc.), the only thing we couldn't figure out at first was the gas heater. We also hardly used up any gas even though we made coffee and cooked quite a bit. Thanks to solar panels, the fridge kept things cool at all times. The warm water was still warm enough for doing dishes, etc. the next morning.

All in all, our vacation exceeded our expectations. At every step along the way, Kenrick was super helpful and we always felt that whatever the challenge, he would be able to fix it/help out/get it done. Luckily, we never had to take advantage of road assistance, but we're sure that Kenrick would have taken care of it as quickly as he did with all our other inquiries.

Reviewed about 7 years ago

Julian Roots's avatar

Julian Roots

United Kingdom

Ranking: 10/10

We chose this firm following a recommendation from friends. This is the only campervan company we have used in NZ so can only rate the experience in isolation. The owner Kenrick does not simply rent you a van he is personally involved in helping get the most out of your holiday, providing an astonishing amount of information on his website and face to face, booking tickets with discounts and making recommendations. We found his customer service and aproachability to be faultless. Would whole heartedly use this company again and unreservedly recommend New Zealand Frontiers to anyone.

Reviewed about 7 years ago

Hans Zima's avatar

Hans Zima

United States

Ranking: 10/10

We did a very thorough research on the web at home before our trip and finally decided to rent a Motor Home from NZ Frontiers. It turned out to be an excellent decision. The van was clean, fully equipped, in perfect technical condition (we drove more than 4600 km over three weeks without any incident), and surprisingly economical. In addition the owner, Kenrick, was a competent, professional, and friendly host, who provided us with valuable advice -- which we needed since this was our first trip with a campervan.

If we plan another trip to NZ in the future, Kenrick and NZ Frontiers would be again our first choice. We wholeheartedly recommend him and his company.

Reviewed about 7 years ago and experienced in February 2013

Mike McG's avatar

Mike McG

Australia

Ranking: 10/10

An exceptional service provided by New Zealand Frontiers. Airport transfers included. Camper vans in excellent condition and easy to drive. Would highly recommend.

Reviewed over 7 years ago

Nils Andersson's avatar

Nils Andersson

Sweden

Ranking: 10/10

Just a quick note to give our praise to the way NZ Frontiers is taking care of business. We started our 21 days journey on New Years day 10 am ,when all other businesses are resting;-) ,we were met by Kenrick just outside our central Auckland hotel. No problem with that . We got a nice sightseeing tour of the city ending with the spectacular view from Mt Eden. Then we went to Kenricks house in Papakura and had a nice chat about our plans for the journey over a cup of coffee. He then had really thorough briefing how to use a camper-van ( us being beginners on both that and not used to lefthand driving) and helped us book a camping place for the first night in Raglan. We drove 4800km,on both the north and south island.The van worked just fine all the way. The GPS went down on the last day but we got good maps in the van so there was no problem finding our way back to Papakura. We newer had the need to call Kenrick for help but had that ben the case, i`m sure he ad answered promptly as he did to some other people while we were introduced to the van on our first day.
Were totally satisfied with our choice of New Zealand Frontiers for our first motorhome experience

Reviewed over 7 years ago

heyjude's avatar

heyjude

Ranking: 10/10

Our experience with Kenrick and New Zealand Frontiers was top notch. From the time we expressed interest in getting quotes to the drop off at the end of our 10 day journey, the level of satisfaction did not waver. Kenrick personalised each interaction with both efficiency and humour. His responses were quick as well as informative and the well presented web site a bonus.
Our transition from pick up to setting off was seamless. We were given a thorough tour of the van, finding it both spotless and well equipped with little extras like umbrellas, iconic kiwi videos and reading/reference quides. When on the go, the van pulled really well, was very economical and even turned heads with it's graphics...ask the man in the supermarket carpark at Mangere.
All in all - a memorable, comfortable and trouble free experience from start to finish. Good job Kenrick. We will be back!!

Reviewed over 7 years ago

Al Campbell's avatar

Al Campbell

Australia

Ranking: 10/10

I found reviews of New Zealand Frontiers on a few websites and they all raved about the quality of service offered by this company. Would the reality agree with the hype? Without a doubt the answer is yes !
Kenrick's personal approach and level of efficiency has to be experienced to be believed.
From ease of booking through to pre-trip information to the meet and greet at the airport and finally the cup of tea and a chat in the loungeroom at the end of the trip - it was an absolute pleasure all the way.
Business operators like Kenrick are few and far between these days - it was great to find one that still exists. I wouldn't consider using anyone else for Campervan hire in NZ.

Reviewed over 7 years ago

Andrew Crow's avatar

Andrew Crow

United Kingdom

Ranking: 9/10

This is a much smaller company than some of the major camper van suppliers. Kenrick, who owns the company, is a really approachable guy and incredibly knowledgeable about his country. The thing you get with smaller companies is customer service, and Kenrick has it in abundance. My wife and I had our 22 day honeymoon touring round NZ, and did over 5,500km in the Ford Transit, and whilst we had only two extremely minor incidents with starting the van (and I mean minor), we had no problems with the vehicle. Kenrick is always on the end of a free-phone number, and is straight on the case for all of your requests. It is great that you get to deal directly with the boss of the company, and if there are any problems you get a direct response knowing that it will be dealt with, rather than getting lost in the ether of a massive company. New Zealand is a fabulous country and if your budget and requirements are in line with NZ Frontiers costs and vehicles then I wouldn't think twice about going with them. If your thinking about it, just drop him an email and you'll soon be convinced!

Reviewed over 7 years ago

william harrison's avatar

william harrison

United States

Ranking: 10/10

My son & I rented a frontier camper van for 11 days in new zealand. It was totally dependable & there was no problem with it whatsoever. Kendrick, the fellow who taught us how to use the van & met with us upon its return, is an exceptional person. He emphasized that we could contact him 24 hours per day if we had a problem, but that was not necessary. My son & I fully enjoyed our conversations with him on a variety of subjects---William F. Harrison.

Reviewed over 7 years ago

fms95032's avatar

fms95032

United States

Ranking: 10/10

We had booked a campervan from New Zealand Frontiers a year ago and it was a flawless experience. Kenrick picked us up at the appointed time, explained all the systems of the van, was willing to help us with an itinerary, and poured us a cup of coffee in the process! Included was a GPS and audio "guide" that enhanced the experience while driving. The campervan was well equipped and immaculate. Kenrick operates his business out of his home, so no crowded depot to check in and out. The campervans are very well maintained, use less-expensive diesel, and are easy to drive. Having now had a less than flawless experience in the South Island, I wish Kenrick could clone himself and set up business in the South.

Reviewed over 7 years ago and experienced in December 2011

ianscubadiver's avatar

ianscubadiver

United Kingdom

Ranking: 10/10

We have just arrived back home following a months hire of a camper van from New Zealand Frontiers. Unlike my normal practice I never checked reviews or even checked out many of the other hire companies before booking. Why? because of the honest approach and great information on the web site. It just seemed right and although in general this may not be the correct method this time it turned up trumps. Everything was as simple and straight forward as it possibly could be. Great personal service and an excellent van. A camper van is definitely "the" way to see New Zealand. Plenty of explanation and advice on arrival got us off to a flying start. When hiring campers before I've only ever got the briefest of introductions so this was a refreshing change. The van was plenty adequate for a months stay and nearly 6100km (3800 miles) of travel. I have no hesitation in recommending New Zealand Frontiers.

Reviewed over 7 years ago

Chillingworth's avatar

Chillingworth

United Kingdom

Ranking: 9/10

We have just come home after ten days touring the North Island in one of Kenrick's Camper Vans. Everything went exactly according to plan and we can wholeheartedly recommend this company. When you research something on the Internet, you always wonder about the reality. We need not have worried!

The Campervan was immaculate and very well equipped. Kenrick picked us up at our hotel and gave us a careful briefing. It was clear that, if anything had gone wrong, he would have been immediately available to sort it out for us. We found the van easy to manage. It was compact enough to be easy to handle and simple to park in all sorts of places - but big enough for anything we needed.

When we came back, Kenrick gave us a cup of tea and wanted to hear all about it - before he drove us back to the airport.

A good experience! Thanks

David and Alison Chillingworth
Perth, Scotland

Reviewed over 7 years ago

barbequeman's avatar

barbequeman

Australia

Ranking: 10/10

Seeing the natural beauty of New Zealand by motor home is the most intimate way of getting immersed in the experience, rather than the more isolating effect of an organised tour.

The vehicles that New Zealand frontiers use are easy and economical to drive, and lack nothing in terms of road performance when you are needing to go from point to point.

The vehicles have every inclusion for comfortable living and the standard of presentation and preparedness for the task was perfect.

To top off the experience was the personal service and flexibility provided by Kenrick Mitchell which came to the fore when the vehicle had a minor mechanical problem, and was fixed without delay.

Any vehicle can fail at any time, despite all efforts to prevent such things, and if it happens, then this is where the resources and attention to detail of the provider can make or break the holiday.

Kenrick made ours!

Reviewed over 7 years ago

markchiller's avatar

markchiller

Ranking: 9/10

Yes, Believe what you read! All of the reviews that you have read about New Zealand Frontiers are true. The quality of our experience was top notch thanks to Kenrick and his incredible professionalism and genuine caring that we had a great time in his country using his vehicles. He responded very promptly and thoroughly to all of our inquiries via e-mail. Kenrick understands the traveler, (I think he's a traveler at heart!) and does everything possible to create a comfortable and fun environment with his campers for them. He's not just in it to earn a dollar off tourists, he really and truly wants people to enjoy their time in New Zealand with New Zealand Frontiers. Examples of this are the little things(creature comforts) such as no extra cost for a couple DVDs, Nav-man GPS, a safe, and our favorite, the Kruse Commentary. In addition, reservations, pick-up, orientation, and drop off were a breeze. We arranged for Kenrick to pick us up at our hotel near the airport, and after a thorough orientation, we dropped Kenrick off at the office and we were off. My favorite part of our New Zealand Frontiers experience was the drop off. This again is where Kenrick showed how much he truly cared about our experience when he invited us into his living room for tea and coffee and a chat about our adventuers in NZ! It is apparent that this is Kenrick's passion and it shows in the amazing experiences his clients have.

Thanks Kenrick,

Mark Hiller

Reviewed over 7 years ago and experienced in August 2012

jenny's avatar

jenny

Australia

Ranking: 9/10

My husband and I spent 32 days travelling nz (both Islands) in a campervan. We had a wonderful time and the van was very comfortable and fuel efficient. We were met at the airport, orientated to the van and the accessaries,helped with mobile phone coverage and off we went. The van was spotless and well maintained. We had everything we could possibly need including an extra blanket for those unseasonable extra cold nights in the south island. We had folding chairs and table to use for lunch stops. Kenrick had thought of everthing. I thoroughly recommend New Zealand Frotiers Camper vans and will use them again should we retur n. Thanks Kenrick. We had a wonderful time thanks to your attention to details
J&A

Reviewed over 7 years ago and experienced in January 2012

Roy Barton's avatar

Roy Barton

England

Ranking: 9/10

Excellent personal service, high quality van. Perhaps a little more equipment would be good eg extra cutlery etc, at present only two of everything.

Reviewed over 7 years ago and experienced in March 2012

stefael's avatar

stefael

New Caledonia

Ranking: 10/10

After hours and hours of research on the web in order to find the best van (and value for money), our choice stopped on NZ Frontiers. We didn't regret! Kenrick the owner is very serious and don't throw you on the road at your arrival. You can count on him if you have any tiny problem. We had a complete briefing on the van and NZ route code (we're French and drive the other side). The van is fully equiped, and even if it's smaller, you feel at home, even in winter we weren't cold thanks to the heater! We definitly would recommand this company to friends and family and if we plan another trip to NZ, we 'll surely contact NZ Frontiers again, since we had excellent holidays!

Reviewed almost 8 years ago

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danielthembawhite's avatar

danielthembawhite

Ranking: 10/10

My girlfriend and I had an amazing 10 day holiday on North Island with NZ frontiers. Kenrick handed over a very clean, well kept camper at the top of Mt Eden in Auckland and we dropped it off on Mt Victoria in Wellington (amazing views). Kenrick gave us great advice for our trip and I would recommend his company to anyone going on holiday in NZ. Had a fantastic time!

Reviewed almost 8 years ago

liamandkat2012's avatar

liamandkat2012

United Kingdom

Ranking: 10/10

We hired a campervan through New Zealand Frontiers for our honeymoon in New Zealand. We picked it up in Auckland and dropped it off in Queenstown. Hiring a campervan is definitely the best way to see this amazing country.

The owner Kenrick was a real star - provided a fantastic campervan that exceeded our expectations, provided plenty of information and guidebooks, was promptly available for any questions and even threw in a bottle of wine to help us celebrate our honeymoon.

We met another NZ Frontiers customer during our travels and their experience matched ours - a professional and reliable service. We would recommend anyone looking to hire a campervan in NZ to use Kenrick's services.

Reviewed almost 8 years ago

jodel's avatar

jodel

Australia

Ranking: 9/10

We would thoroughly recommend hiring a camper van from New Zealand Frontiers. The van was well presented and very well equipped. There was also a travel book, a book of maps and camping pamphlets - rather more information than was ever included with other camper vans that we have hired over the years. it was pleasing that we could drive on whichever roads we wished. Kenrick Mitchell, the proprietor could not have been more helpful. Our experience with this small company was very much more satisfying than that we have had with the larger companies we have used on several previous holidays in New Zealand.

Reviewed almost 8 years ago

JML's avatar

JML

Ranking: 10/10

Hired a camper from New Zealand Frontiers for the second time. Both times were great. Kenrick is really well organised and the vans were spot on. Would thoroughly recommend him!

Reviewed almost 8 years ago and experienced in March 2012

TheHoon's avatar

TheHoon

South Africa

Ranking: 9/10

My wife and I hired a two sleeper from NZ Frontiers for 23 nights, from late March into April. I must say that we have never experienced customer service, anywhere in the world, like we did from Kenrick Mitchell. From the time we first made the enquiry in October 2011, his responses were prompt, helpful, insightful and often with a little humour in them. On arrival in Auckland he was at the airport to meet us and took his time in giving us a thorough briefing on the workings of the van and the road rules in New Zealand. Everything promised on the website was in the van, which was spotless. Despite having high mileage, the van ran faultlessly and we achieved close on 10km to the litre over the 5500km we did. Our discounted Interislander Ferry bookings done through Kenrick went without a hitch. We did experience a problem with the skylight and table locking mechanisms about two weeks into the trip, as well as the TV aerial, but it did not spoil our trip in any way. We have hired two sleeper motorhomes in Europe a number of times, from DRM, and like the extended chassis with the permanent bed, the huge amount of storage space, the permanent eating nook and swivelling front seats, as well as their sliding blinds (rather than curtains) on the windows and particularly the windscreen, which together with the swivelling front seats give an extended and practical living area at night. This style does not appear to be favoured in New Zealand and if you are used to it, you may be a little dissapointed by the limited storage and living space of the two sleeper. We highly recommend New Zealand and doing it by campervan and you will not find a better and more personal service than New Zealand Frontiers.

Reviewed about 8 years ago

Tramper49's avatar

Tramper49

United States

Ranking: 10/10

Just returned from a month long tour of the South Island in a camper van rented from New Zealand Frontiers and wanted to once again sing the praise of Kenrick Mitchells business. This was the second time we rented fro Kenrick and everything went as smoothly as before. When you rent from New Zealand Frontiers you will get the most personal service possible. If you take the time to really compare
charges between rental agents you'll find that New Zealand Frontiers includes many extras in the quote that others may not. You can rent cheaper vans but they are older and more worn out and may come with problems that could ruin your trip. I think you will be very pleased with the service and how clean and maintained your camper van is when you pick it up at your selected place of delivery. We were repeat costumers, enough said.

Reviewed about 8 years ago

mkkbven's avatar

mkkbven

United States

Ranking: 10/10

My husband and I rented a camper van from New Zealand Frontiers in March 2012. We highly recommend this company. The customer service was top notch. I reserved the van in October 2011 for our trip. It was very easy to communicate with the company via e-mail before our trip. Once there Mr. Mitchell delivered our camper van to our hotel. He gave us a very thorough explanation of how to operate the van and driving laws in New Zealand. He also gave us great recommendations on where to go and how much distance we could probably cover in a day.

The camper van was very comfortable and well equipped. It was also easy to drive. We had a great vacation and were able to stay in many wonderful places.

We highly recommend New Zealand Frontiers. The customer service we received was outstanding. The van was great. We are planning to return to New Zealand next year and we are definitely considering renting from this company again.

Reviewed about 8 years ago

Edeeee's avatar

Edeeee

Canada

Ranking: 10/10

The van rental was 1st rate. I hadn't driven anything larger than a car for the past 5 years,but the unit handled just like one,even on mountain roads.Everything was included-no suprises. The Kruze self guided audio tour that comes with rental was a bonus giving us ideas on what to expect when rolliing into a town or region-also history and wildlife info. All in all the rental made a great experience. You won't be dissapionted

Reviewed about 8 years ago and experienced in February 2012

tmdilly's avatar

tmdilly

United States

Ranking: 10/10

Absolutely loved the campervan. It handled extremely well, had lots of storage space, and the bed was very comfortable. The van came fully stocked with everything we needed, and we managed to store plenty of stuff in all of the various cabinets. We brought way too much clothing with us, so I'd recommend not overpacking. even so, we had soft luggage, so we just stored it under the benches and only accessed it when we needed it. We had never been in a campervan before, so this was a great first experience. Once you get used to dealing with dumping the waste, filling the water, etc. it makes for a great home. We were able to travel to areas that don't have a lot of accomodation for tourists and still enjoy the area. Kenrick was great to work with, did a very thorough explanation of the van and lent us a book on hiking. The GPS storytelling device (can't remember the name) was actually really interesting and useful, and we missed having it on a later part of the trip when we rented a car.

We would definitely rent with NZ Frontiers again. We felt very secure working with Kenrick and had no worries if something did happen (fortunately nothing went wrong).

Reviewed about 8 years ago

elaineandbob's avatar

elaineandbob

United Kingdom

Ranking: 10/10

Kenrick, the owner, could not have been more helpful. The initial orientation was very thorough. The van was immaculate, including kitchen equipment and was very well equipped, with unexpected extras such as DVDs, maps and guides.
The van performed well particularly when going up the steep passes of the South Island.
We were virgin 'campervaners' but soon adjusted as everything was to hand and the necessary limited storage spaces were well planned.
The delivery and collection of the van from our hotels made life much easier.
Thoroughly recommended!

Reviewed about 8 years ago and experienced in February 2012

royb's avatar

royb

United Kingdom

Ranking: 10/10

Excellent personal service with quick responses to queries and questions. A very comfortable and well equipped van, with a very large bed. I would highly recommend this company to anyone thinking of hiring a campervan in New Zealand.

Reviewed about 8 years ago

Dazler's avatar

Dazler

United Kingdom

Ranking: 9/10

My first time in a campervan so I can't compare the various types but our Transit based van did the job. What I can say is that service is important or the need to feel that if required service response is appropriate. So no problems with NZ Frontiers campervans run by Kendrick with the personal touch. All the enquiry/booking bits went well with quick responses and good advice. Meet and greet good including fresh orange juice from tree in his own garden. Would have no doubts about booking again.

Reviewed about 8 years ago

Chattykathy's avatar

Chattykathy

United Kingdom

Ranking: 10/10

We have just returned from our 6 week trip to New Zealand.
From the point of view of our rental, it ran flawlessly from start to finish. Kenrick Mitchell the owner, is efficient, courteous and nothing is too much trouble. He runs a very clean fleet of Motorhomes and is always available should anything arise. We can highly recommend this company.

Reviewed about 8 years ago

bedards's avatar

bedards

Canada

Ranking: 10/10

Just back from NZ after spending 3 weeks in a camper van from New zealand Frontiers.Excellent service and well equiped camper, had everything we could possibly need and then some extras, GPS and Kruse GPS travel guide which made our travels even more fun by informing us of upcoming sites we would have ourwise missed. .Highly recommend the company.

Reviewed about 8 years ago

kiwihaus's avatar

kiwihaus

Germany

Ranking: 10/10

we have spent again a great holiday with Newzealand Frontiers - the fourth time now!!!
excellent service - fully fitted camper - hugely useful tips: nothing to complain - quite the contrary - we can really recommend this company
again many many thanks

Reviewed about 8 years ago and experienced in January 2012

Robeliza's avatar

Robeliza

United Kingdom

Ranking: 9/10

Excellent motor home. Constanst hot water. GPS commentary. Very clean and very comfortable. Luxury two berth van

Reviewed over 8 years ago

darylw's avatar

darylw

Australia

Ranking: 9/10

This was a very high quality experience for my wife and I. The vehicle was spotless and well appointed when we received it, it performed very well and the special add ons of GPS navigator and touring comments for the area we were travelling through added to our enjoyment. The commercial dealings were also friendly and fair. New Zealand Frontiers have our highest recommendation. Thanks

Reviewed over 8 years ago

Tonyb436's avatar

Tonyb436

Ireland

Ranking: 10/10

This was our first visit to New Zealand and we were on our honeymoon. The fact that evything with Kenrick and New Zealand frontiers ran so smoothly added to an exceptional experience in New Zealand. Kenrick works hard to make it all work out so well from picking us up in Auckland to dropping us back where we wanted, service is second to none. The van was practically new and no issue with driving. It came with all the mod cons including a tv, which wasn't essential but a nice touch.
Ask for the cruise system, it's an excellent way to find out about the areas you travel through.
If only Ireland had done as well at the world cup!

Reviewed over 8 years ago

Sally_Watson's avatar

Sally_Watson

United Kingdom

Ranking: 10/10

Just a quick review to reiterate waht everyone is saying on here. My boyfriend and I have just returned to England following a fabulous 4 weeks in an NZ frontiers campervan. We travelled almost 6000k without any problem. As per previous comments we appreciated the personal service that Kenrick offered. The van was immaculate and equipped with everything we needed. The only small problem we had was the fridge stopped working but this was resolved by Kenrick and due to the slight inconvenience we were refunded for half a day. We would recommend New Zealand Frontiers to anyone. The only disappointment of our holiday was Englands performance in the Rugby World Cup but as wonderful as Kenrick is, even he could not have done anything about that!!!

Reviewed over 8 years ago

sharons0's avatar

sharons0

Ireland

Ranking: 10/10

We went on a 7 week campervan trip to NZ for the rugby world up. I went with NZ Frontiers as I had read good review on trip advisor and was so happy with their service. From the start Kenrick did all he could to help us have a great trip even inviting us for a cup of tea while he went through the formalities. He also spent time helping us with our route and giving us advice on plces to see. When dropping us off to airport at the end of our trip he brought us on a quick detour to Mount Eden as we had missed it. My boyfriend left his Blackberryin the campervn after giving it back and whilst most companies would post it or ask you to come and collectt it Kenrick personally delivered it to us beforeour flgght. I'd highy reccomend this small company who offer a great personal service over many of the larger ones.

Reviewed over 8 years ago

theoverlander's avatar

theoverlander

Ireland

Ranking: 10/10

I used New Zealand Frontiers while taking in a few games during the World Cup.

It was an all round excellent choice. From meeting the amiable Kenrick to travelling around in a great van, it was a real trouble free experience.

One of the other great things about using NZ Frontiers is that unlike other companies you are allowed to get off the tarmac roads and visit more remote places away from the hordes of Maui and Backpacker vans..

If I ever get back to New Zealand I would certainly choose NZ Frontiers again.

Reviewed over 8 years ago

garethd1980's avatar

garethd1980

United Kingdom

Ranking: 10/10

We have recently returned from a 3 week holiday in New Zealand of which we spent 19 nights in a New Zealand Frontiers motor home.

Kenrick is very helpful and is only a phone call away for any help you need.

The motor home itself has everything you need and is great value for money.

Reviewed over 8 years ago

Wenny Yap's avatar

Wenny Yap

Malaysia

Ranking: 10/10

I have just returned from a 2 weeks holiday in North Island, New Zealand with my hubby. It was indeed a whole new adventure visiting New Zealand where we got ourselves a first time experience with a campervan ... 10 days of it!

My hubby has not stopped expressing his good sense of choice for choosing a campervan from New Zealand Frontiers. Well, actually all the existing good reviews has certainly made sure of that!

The friendly owner, Kenrick Mitchell was very punctual when he delivered the campervan right to the doorstep of our hotel in Takapuna. He was meticulous and thorough as he went through every detail that he personally felt would be important and useful for us from the terms and conditions of the rental to insurance clauses and the local road regulations.

After briefing us on the handling and maintenance of the campervan, he even took us on a sightseeing drive around Takapuna, Mount Eden which was unfortunately closed that day and on to One Tree Hill. He was very accommodating that he went out of his way to send us to Sky Tower after we returned the campervan at our airport hotel.

I would call his service first class and not forgetting, he makes a great tourist guide too! We even took up on his suggestion to drive along the Taihape Road and came out of there spellbound!

If we decide to try a campervan adventure again in the South Island, we will not hesitate to knock on Kenrick's door.

Reviewed over 8 years ago

jodienblue's avatar

jodienblue

Australia

Ranking: 10/10

Recently we had a short ( 10 days ) trip in a New Zealand Frontiers Motorhome. Our whole experience from the time of our first inquiry was nothing short of brilliant. Even though we were hunting for the best price and chopping and changing our minds several times, Kenrick was extremely courteous in all communications with us.
Any question we had were answered fully and the information that he gave us was excellent. We spent our time in the Northland and utilized a lot of what Kenrick suggested.
The motorhome was in pristine condition when we were met at the airport and the orientation we were given was thorough and comprehensive.
The vehicle never missed a beat as we traveled the 1600kms and we loved the complimentary GPS and especially the Kruse commentaries. The Kruse (we called it Kenrick) gave wonderful background information on the localities that we were entering and, on quite a few occasions, we followed his suggestions to take a deviation or stop at a particular spot.
All in all we couldn't fault the service or the vehicle and next time we are back we will definitely be using Kenrick and New Zealand Frontiers.

Reviewed over 8 years ago

mcatlin's avatar

mcatlin

Australia

Ranking: 10/10

From the moment I first contacted Kenrick via email, his response was prompt, professional and very helpful - this continued throughtout the dozen or so emails with me asking about 100 questions.
We chose New Zealand Frontiers purely from the reviews that we had seen on this website. We really only wanted to see the South Island on our first voyage to NZ, but flew into Auckland just so we could use Kenrick's company.

Kenrick arranged all of our ferry bookings (we changed the dates on him numerous times) for us and it was smooth sailing to say the least.
Nothing was ever a problem for him.
The motorhome itself was 'as new'. Kenrick really takes pride in his fleet and cares about providing top notch equipment along with superior service.

Kenrick offers a very personal service. He meets you at the airport & goes through everything very thoroughly with you. Once again, I had a million questions which he patiently answered. A lot of people had told us that there wasn't much to see on the west coast and sugested going down the middle & then back up the east coast. I asked for some pointers fronm Kenrick & he advised us to definitely do the west coast ( if you're into awesome landscapes) but make sure you work your way along the top of the island to the west coast and then head south. This was the best advice I got for the whole trip. The scenery was absolutley breathtaking (thanks Kenrick).
On our arrival back in Auckland, Kenrick took us for a mini-tour of the city before dropping us at our hotel.
It's things like this that really sets him apart from the others.

I absolutely do not hesitate in recommending New Zealand Frontiers. We are planning another trip in 2 years to explore the North Island and will be calling on Kenrick's services again.

Mel C

Reviewed almost 9 years ago and experienced in May 2011

Marylyn's avatar

Marylyn

Australia

Ranking: 10/10

My husband & I spent May 2011 travelling the North Island in a New Zealand Frontiers Motorhome. It was a great experience and we loved the freedom of being able to stay at DOC campsites if we chose. The Motorhome had gas heating as well as Air Conditioning so it was nice being warm even when we didn't have power. The Van was reliable, comfortable, easy to drive and park. The Kruse commentary (informative & timely as any we have experienced on coach tours) and Navman which were included in the rental price were extremely helpful. Even though we didn't use it, it was good to know that our toll fees were also included if needed. Kenrick's support was excellent and we wouldn't hesitate to use NZ Frontiers next time we travel to NZ.

Reviewed almost 9 years ago

Elin McCallum's avatar

Elin McCallum

United Kingdom

Ranking: 10/10

Amazing service. Fantastic campervan (very comfortable bed). And as for Mr.Kruse - he was just fabulous. Highly recommended, and comes at a very very competitive price. Cannot rate highly enough! Kenrick even posted back a pair of earrings that i had not noticed i lost! Great company.

Reviewed almost 9 years ago and experienced in January 2010

Discen's avatar

Discen

United States

Ranking: 10/10

I cannot say enough good things about New Zealand Frontiers. My wife and I have been burned by other rental agencies by hidden charges and unreasonable policies. There was NONE of that with New Zealand Frontiers. We only received a great deal and excellent service. It was refreshing to do business with such an honest person. I would recommend NZ Frontiers to anyone and everyone.

David and Juli Book

Reviewed almost 9 years ago

Kensa's avatar

Kensa

United Kingdom

Ranking: 10/10

When researching camper van hire for our trip to NZ I thought the wonderful on- line reviews too good to be true. But they turn out to be spot on. From the outset Kenrick Mitchell provided much useful advice and tips on how to make the most of our trip. One of his vans became our home for two months, taking us all over North & South Islands, covering almost 8000 km without a hitch. It provided excellent accommodation for 2 sixty somethings needing a comfortable bed after a hard day walking. I'm sure there are other top of the range companies who can provide equally good vans, but none to match Kenrick's professionalism, attention to detail, personal service and a genuine desire to have all of his clients leave NZ feeling good about his company and has country. This man knows his business. If you are thinking of seeing NZ give it as much time as you can possibly afford and go with New Zealand Frontiers. I am confident you, like us, will have no regrets. Ken & Margaret Adams. Cornwall, UK

Reviewed about 9 years ago and experienced in March 2011

Cookie's avatar

Cookie

Australia

Ranking: 9/10

Being a retired 5 star hotel general manager is often a challenge to exceed my expectations,however, that is what Kenrick delivered. The quality of the service is all in the detail and Kenrick has a fine honed sense of attention to detail which reflects in everything NZ Frontiers achieves. No guide book can fill in the gaps of Kenrick's knowledge and tips. Overall thoroughly delighted with our 12 days in NZ. Quality remains long after price is forgotten, so if you want that peace of mind book NZ Frontiers. Cheers Owen & Julie Australia

Reviewed about 9 years ago

Nancycox's avatar

Nancycox

United States

Ranking: 10/10

We enjoyed a month long visit of the North Island in March. The best thing we did was to choose New Zealand Frontiers for our rental of a camper van. The personal touch that owner Kenrick Mitchell provided was far and above what was expected. We took delivery of a spotlessly clean van and were given a very thorough introduction of the workings of the van as well as a review of driving laws for New Zealand. We have rented many vehicle in foreign country's and have never had that happen before. This was our first trip to New Zealand and Kenrick was very helpful in suggesting places we might enjoy visiting. We were able to reach him by phone when the battery died and he made arrangements for us to have it checked out at a town near by. Because there was a delay in getting a new battery Kenrick gave us a credit for our lost time. We just wanted to let anyone thinking of renting a camper van know that New Zealand Frontiers is the company to rent from. You won't be sorry. Bob and Nancy Cox USA

Reviewed about 9 years ago and experienced in March 2011

GWHarris's avatar

GWHarris

United Kingdom

Ranking: 10/10

We checked Rankers.com from the UK and found New Zealand Frontiers campervans were rated very highly. From initial contact right through to returning the van everything went very smoothly. Kendrick Mitchell is a mine of information about NZ as well as the vans and sites they use. We booked and paid online and met Kendrick at Auckland airport where a very thorough guide to the van was conducted as well as providing us with many travel tips. The van was in excellent condition, was diesel and had a gear shift which I preferred as my wife was to be navigator. We had booked a couple of sites in advance and would highly recommend all those that we stayed at although the drier in the laundry at the Lindale Park site near Wellington needs replacing! We stayed on a big site in Hahei, right alongside the beach - an amazing experience. We had no problems with the van. The on board toilet and shower were brilliant as were all the little bits of equipment that had been so thoughtfully provided and gave great flexibility with stops and stays. We were met in Wellington by Kendrick who gave a small guided tour of the views and sites of the capital before his long drive back to Auckland. We also recommend that you stop off at National Park Station if you are going to Whakapapa campsite or down State Highway 4. The cakes and other food are superb and the drive onwards to Wanagnui down the long gorge is also a brilliant experience. We stopped often for views, an onboard cup of coffee and a sit in the sun beside the van on the chairs provided. We just could not recommend his company highly enough. The quality of the van just made our holiday so pleasant.

Reviewed about 9 years ago

TraceyE's avatar

TraceyE

United Kingdom

Ranking: 10/10

We had a great few weeks touring New Zealand in our Van from Kenrick. He delivered the van to us at the Hotel in Auckland and explained everything in detail so we knew how it all worked. He even suggested a change to our planned route so we didnt miss out on some of the sights. We delivered the van back to Kenrick and he dropped us off back to our hotel. Really excellent individual service. On the drive back to Auckland Kenrick sorted out a problem a client had caused and made sure they had the problem fixed that afternoon so they could carry on and enjoy their holiday without any worries. A great clean and tidy van from a really helpful supportive Kenrick Thanks

Reviewed about 9 years ago

HighlandLassie's avatar

HighlandLassie

United Kingdom

Ranking: 10/10

This was our first visit to New Zealand and it was made extra special by our camper van which we rented from New Zealand Frontiers. Kenrick the man behind all the hardwork goes the extra mile to make sure you have an exceptional trip. If you don't it's down to yourself. Here's a list of the things that did it for me :- Condition and cleanliness of the camper,good quality utensils,linen etc. Maps,GPS and general information. Confidence that if we needed help it was a phonecall away and would be provided by someone who really cares (BTW we had the camper for 29days with not a problem/question), a big comfortable bed. I can't recommend NZF too highly. Worth every dollar.

Reviewed about 9 years ago

WGregory's avatar

WGregory

United Kingdom

Ranking: 10/10

I do not believe you could beat the service we received from New Zealand Frontiers. I am happy to report the campervan was brillant and the personal attention we received from Kenrick made it even better.
The van was really easy to drive and park. we shared the driving and covered 5330 kilometers. It had a very comfortable bed which i was not expecting. There was enough cupboard space for our holiday clothes, walking boots and waterproofs, and food shopping. plus space under the bunks for a stash of New zealand wines and beers to help top up the holiday spirit.
Kenrick is the best thing since sliced bread, from meeting us at the airport to going through our holiday plans; nothing was too much trouble.
check it out yourself i bet you wont be dissapointed; i know i'm not

Reviewed about 9 years ago

trar's avatar

trar

Cyprus

Ranking: 10/10

This really was a fantastic experience. We could not fault the NZ Frontiers campervan or the first class service we received from this company. We hired a van for 3 weeks and were impressed by the quality of the van and the company's 24/7 availability to help and advise when called upon. When we return to NZ we will not even consider another company, we will go straight to NZ Frontiers with no hesitation at all.
My wife and I recommend NZ Frontiers without any reservation whatsoever. Cheerful, friendly and quality service from beginning to end. The company really cared and showed this throughout our stay. Thanks for making this such a wonderful holiday which we are already planning to repeat.

Reviewed about 9 years ago and experienced in January 2011

roasty's avatar

roasty

South Africa

Ranking: 10/10

My wife and I took delivery of our Ford Transit based mobile home in Auckland and toured the North and South Island of New Zealand covering over 2300 kilometers in just two weeks. Our decision to use New Zealand Frontiers was purely based on their web marketing and the amazing response that we got to all our questions and communication. Their organisation of our ferry bookings and collection details was immaculate. Thank goodness that we chose them because our experience could not have been better. The equipment was all first class and beautifully presented. The king size bed was excellent and we have not slept so well, away from home, for years. The vehicle had amazingly good road handling and power, allowing super acceleration even at low revs. This is truley a great example of a company who's owner is not only in touch with his audience but also highly professional. Definately a 10 out of 10!

Reviewed over 9 years ago

alixgibson's avatar

alixgibson

Australia

Ranking: 9/10

We found our experience with NZ Frontiers to be outstanding. The initial arrangements were made with out any problems and Kenrick was more than happy to answer all the questions we had about NZ. The vehicle was excellent with everything we needed and was very comfortable to sleep and move around in. The GPS tour guide was a fantastic addition and we thoroughly enjoyed hearing about the history and attractions as we drove around. We did not have any problems with the van, it ran very well and had plenty of go. My partner did find that the driving position was a little cramped but he is quite tall and it was one of the few issues we had. We would recommend NZ Frontiers to everyone as the service and vehicle were extremely good.

Reviewed over 9 years ago and experienced in December 2010

AlexM's avatar

AlexM

Switzerland

Ranking: 10/10

We spent great 37 days exploring both islands. Our home was one of Kenricks camper vans. There is actually not much to add to the reviews already posted. The service is beyond expectations (we even had our camper van serviced in between due to squeaking breaks.) Everything went smoothly and easily just as you would like to have it on holidays.

Well, the only thing that didn't work was Krause, but then again we only realised on the last day, so not really a big deal.

Once again, thank you Kenrick for the great service and especially for bringing our forgotten stuff to the hotel in Auckland ;-) !

Reviewed over 9 years ago

Hummpj's avatar

Hummpj

United Kingdom

Ranking: 10/10

Having just returned from a wonderful holiday in New Zealand, we would like to join the ranks of those singing the praises of Kendrick and New Zealand Frontiers. His customer service was second to none and for us, he went above and beyond the call of duty. Nothing was too much trouble. Everything from handover to drop-off went without a hitch. The van was clean and tidy and everything worked just as it should. We cannot recommend this Company too highly and if we return to New Zealand, we would not look anywhere else.

Reviewed over 9 years ago and experienced in November 2010

fittock's avatar

fittock

United Kingdom

Ranking: 10/10

Excellent service, personally managed by the owner Kendrick. Pristine campervan, very well equipped.
We wouldn't hesitate to recommend NZ Frontiers and we plan to use them again when we are lucky enough to visit NZ again.

Reviewed over 9 years ago and experienced in October 2010

millar's avatar

millar

United Kingdom

Ranking: 10/10

Fantastic customer service from beginning to end. Frontiers motorhomes are the best, well equiped and comfortable. Would definately use them again and have already recommended them to friends!

Reviewed over 9 years ago

Jaap's avatar

Jaap

Netherlands

Ranking: 9/10

We’re an alto and a bass from Holland, happy to join the choir which is singing songs of praise for NZF.
After dozens of these songs there’s nothing really new to add here.
Pickup at Auckland airport, introduction to the vehicle and “persuading” a refusing padlock of one of our bags: Kenrick made us feel at ease from the moment we arrived.
We had a wonderfull 30 days on the North and South-island.
The advantage of a small company became all the more apparent when we had a shattered window in one of the backdoors: impact from outside in an “unsealed environment”. According to Murphy’s Law this happened in Mavora Lakes Park, (Lord-of-the Rings location) late Saturday afternoon, beyond any GSM-coverage. Once we reached “covered surroundings” we phoned Kenrick. Having arrived at a Dunedin Caravanpark several hours later, we got a phone-call from Kenrick: an appointment on Sunday morning with a windshield-repair firm, 10 minutes from the camping grounds and no hazzle with payment.
We left the van in Christchurch airport were Kenrick awaited us, early in the morning at the drop-of in front of the departure building.
Why not a 10, one may ask? It’s a small penalty point for the cupboard doors against the vehicle-roof. Gass-struts keep these open once unlatched. People under 5 ft. 8” pass without damage-risk. Taller persons (like this reviewer, 6 ft. 2”) are advised to shut immediately after taking out whatever one might need. It is not unlikely that passing Kiwi’s did learn some genuine Dutch cursing now and then....
So it was very close to a 10: perfection (Rankers does not allow me to use 9,5..)
Thanks to a very personal treatment by Kenrick, right from the first contact that we established, encouraged bij NZF’s excellent website. Don’t forget to study it!

Reviewed over 9 years ago

ARLENE's avatar

ARLENE

Canada

Ranking: 10/10

we have just returned to canada after touring the north island in new zealand for 10 days with a frontiers campervan and we were totally happy with everything about it. For two people it was the right size and contained everything we needed but the best and most comforting thing was knowing that kenrick was at our beck and call. He answered two small issues (things we had not understood) immediately and we knew it was fine to call him at any time of need. He even picked us up from a flight at 4am!! We loved the smaller company as our friends had rented from a larger company and had major problems with airconditioning and it was days before help reached them. This company is also a bit cheaper so a win/win situation. So... go for it and rent from New Zealand Frontiers and you wont be at all disappointed. Arlene and Norm.. alberta canada

Reviewed over 9 years ago

jimwood's avatar

jimwood

United Kingdom

Ranking: 9/10

Nearly a ten. 96% overall. Great service, van in excellent condition with plenty of bits for comfort. Kenrick was very friendly and helpful and prepared to sort any problems. The couple of glitches were easily coped with although a thicker duvet for the cool late winter would have made it 100%. Nothing spoiled our experience of a really hospitable population- one campsite out of 19 was the exception.
No hesitation in recommending the company, the vans or Kenrick. Never do it less well! All the other reviews say all that can be said, thanks Kenrick.

Reviewed over 9 years ago

stinfamily's avatar

stinfamily

Canada

Ranking: 10/10

Having just returned from a motorhome holiday in New Zealand, we would highly recommend New Zealand Frontiers. This is a smaller company which gives attention to detail. The personal touch from Kenrick sets this company apart. He personally delivered our motorhome to Christchurch, he responded immediately to our e-mail following the earthquake which occurred when we were on the South Island, and he drove us to the airport when it was time for us to leave. On delivery he spent an hour with us going over the operation of the van and even provided detailed maps, holiday park locations, GPS and a Kruse commentary system.

Our motorhome was in excellent condition and we had no problems throughout our trip. We are both tall but slept quite comfortably in this motorhome. It was wintertime and we had one very cold, windy night without a powerhookup and we used the propane heater throughout the night which kept us toasty warm. The GPS & Kruse commentary provided were very useful.

We were really impressed with the cleanliness and the top quality items provided with our motorhome. We used the campervan to cook most of our meals and had everything we needed to do so, including good quality pots & pans, plates & cutlery, two kettles (one to use if you were only using propane and an eletric one for when you had a power hookup) and also a bodum to make coffee.

This was our first time using a campervan and due to Kenrick's excellent explanations and attention to detail we had no problem figuring out how to refill the water and propane and empty the other tanks.

We had a wonderful holiday in New Zealand and this is definitely the way to tour the country. We returned the campervan to Auckland, so it was very convenient for a short stay to be able to see some of each island with a one-way rental. We both decided we could enjoy travelling this way for an extended period of time.

Thank-you Kenrick for making our short holiday in New Zealand a great beginning.

Reviewed over 9 years ago

Jem2378's avatar

Jem2378

United Kingdom

Ranking: 10/10

Our campervan was delivered to Wellington by Kenrick himself, a day earlier than planned, due to his advice to travel early the next morning to our first destination - Napier, at no extra cost. He then proceeded with the most thorough hand-over we have ever encountered. Then off we went!!

Effortless driving and campervaning for twelve days. The van itself was a powerful Transit with everything included you could possibly want at no extra cost - GPS, Kruse, heaters galore, toll payments and an amazing bed etc. Amazing!

We delivered the camper back to Kenrick at Auckland after covering 1700km. He offered us tea and was genuinely interested in hearing about our travels. Unfortunately, we then had to say goodbye to our lovely camper as Kenrick drove us to the airport! An amazing experience enriched by an amazing company.
Emma and James

Reviewed almost 10 years ago

cornishcouple's avatar

cornishcouple

United Kingdom

Ranking: 10/10

Hired a Transit Campervan from NZ Frontiers and cannot rate both the customer service and the quality of the equipment highly enough. The van was in excellent mechanical order and gave miles (- kilometres!) of trouble free travel on both metalled (sealed) and unmetalled (unsealed) roads. It was also warm and comfortable in places where the temperatures fell during the evenings - thanks to the variety of heating options. (The air conditioning was the most frequently used option.)

Kenrick, the owner of the business, could not have been more helpful and accommodating - especially since hiring start and finishing dates had to be changed several times, thanks to Iceland's volcanic activities. All charges, costs etc. were completely up front and very competitive.

A highly recommended set-up all round. An experience which will be repeated in the not too distant future.

Reviewed almost 11 years ago

Roodinthehouse's avatar

Roodinthehouse

United Kingdom

Ranking: 10/10

New Zealand Frontiers are an excellent choice for campervan hire if you want good quality service and advice. This was our first visit to New Zealand and also first time on a campervan holiday. So it was really important to get the right company and we were very thankful to have made the right choice in selecting New Zealand Frontiers.
Before we even arrived Kenrick at NZ Frontiers was always quick in responding to emails. Then when we got to NZ he provided a thorough introduction to campervan life and advice on where to go. Our van was the perfect size for two and had everything we might need. We were very sad to say goodbye to it! But again Kenrick was more than helpful meeting us when handing over the van in a different location. It was also really good to be able to support a smaller company and mean't you felt very well taken care of. Hope we can come back again soon!

Reviewed about 10 years ago

PeteandEm's avatar

PeteandEm

United Kingdom

Ranking: 10/10

I cannot recommend this company highly enough.

All aspects of this company and its director Kenrick were professional and friendly from the initial communications and competitive quote, through to the cup of coffee and friendly chat when we had to sadly drop off our house on wheels. Additionally and importantly Kenrick also took the time to pick us up from our B&B in Auckland prior to rental, gave clear, helpful and thourough explanation of the spotless and unfailing camper van and its operation (which we found a number of the larger of the companies didn't bother with), and returned us to the airport at no extra cost at the end of our adventures.

We hope to return and explore New Zealand further in the future and when we do we would definitely use New Zealand Frontiers.

Reviewed about 10 years ago

Paul Roberts's avatar

Paul Roberts

United Kingdom

Ranking: 10/10

We were two couples hiring two campervans and we searched the internet and found New Zealand Frontiers.This is not the first time we have rented campervans as we hired in Australia the year before.
How glad we did, this is a first-class operation--no question about it. Owner Kenrick is fully committed to ensuring that you have an absolutely wonderful experience his customer service is second to none. Kenrick was very professional in the way he answers emails immediately and courteously. Then, on the day we picked up the campervan, he took the time to explain every detail concerning the vehicle and how to operate it properly and even stored our suitcases while we were on holiday for the thirty days. The campervans we rented were in mint condition--spotless and fully operational.We had one small problem with the battery but a call to Kendrick and the problem was solved . We were sad to leave it behind when our rental period expired. Thanks for everything Kenrick.we hope to be back one day................

Reviewed about 10 years ago

lorrainej's avatar

lorrainej

United Kingdom

Ranking: 10/10

Like a lot of the reviewers we booked with New Zealand Frontiers after doing research on other people's experience of campervans. Our experience of using New Zealand Frontiers matched the reviews. Communication before collection was great, especially as it was a while before we knew where we'd be getting the van delivered to. It was absolutely immaculate inside and out. Very easy to drive and a comfortable base for our 23 day hire.

Not having used a campervan before Kenrick's assistance in showing us round the van and demystifying the various inputs and outputs gave us the confidence that we'd have no problem with the practicalities of campervan life.

The Kruse commentary and GPS as standard was really good too.

Would definitely hire from New Zealand Frontiers again, they provide for their excellent level of service, with a personal touch and close attention to detail - including a lift to the airport!

Reviewed about 10 years ago

davidfrances's avatar

davidfrances

United Kingdom

Ranking: 10/10

This was our second time with New Zealand Frontiers and the experience with respect to the camper van and the service provided by Kenrick’s company was exactly the same as the first time. This consistency of very high standards in equipment supplied, preparation of the van and the excellent personal service provided cannot be surpassed. Twenty eight days of trouble free exploring.
Although we found our van on our last New Zealand Frontiers holiday in 2010 to be excellent the present vans are even better equipped with in- cab air conditioning, side entry and even television (little used). The addition of side entry was particularly useful.
On talking to people who had hired from other companies it became apparent that one of the great advantages of New Zealand Frontiers over many other hire companies is their policy of not making any restrictions re type of roads travelled. Many of the highlights of our New Zealand adventure were accessed by travelling on gravel roads. We were able to go to places that other vans couldn’t reach!
We found the Kruse on board GPS travel guide and supplied maps and guidebooks useful and interesting and Kenrick himself had many good tips and suggestions re itinerary.
We have recommended Kenrick’s company to all our family and friends and would definitely use New Zealand Frontiers again should we return.

Reviewed about 9 years ago

Kent ONeill's avatar

Kent ONeill

Canada

Ranking: 10/10

After much deliberation and detailed research, my wife and I decided on renting a campervan from NZ Frontiers. Everything from the initial request for information down to the reservation was handled professionally and in a very timely manner. The campervan was delivered right to the private home we were staying at (very convienent) and Kenrick gave us a very detailed tour of all the amenities and features of the van. We were impressed with both the layout and condition of the campervan.

Needless to say we ventured off and were very pleased with how the van drove and how comfortable it was.

Having been in the hospitality industry in Canada for many years I am aware of good value and great service, both which were demonstrated by NZ Frontiers in glowing fashion. I would recommend Kenrick and his campervan rentals to anyone iterested in a top notch experience.

Thanks NZ Frontiers for making our adventure so special!

Reviewed about 10 years ago and experienced in January 2010

sgtbean's avatar

sgtbean

Netherlands

Ranking: 10/10

UPDATE 2016: Rented for second time with Kenrick from NZ Frontiers last january. We found the van to be lacking nothing and had a fantastic time with our van. Kenrick runs a very nice operation, and will do just about anything for his customers. Would rent a third time, no hesitation!

After doing some research into motorhomes, I came across the New Zealand Frontiers reviews. They were all positive and ranked higher than most well-known companies, so I checked out the website. It's very informative, no nonsense information. The initial contact requesting some additional info and a personalized quote went smooth as a feather. Turned out NZ Frontiers doesn't charge the apparent BS Diesel Tax, but do include unlimited miles, a Navman and a Kruse (= like having a personal guide with you) for free. So after receiving a very competitive quote, I decided to go ahead and rent a van for 23 days in total.

The company is run as a one-man operation by the owner, Kenrick. Very likable fellow who really knows what he's doing, and loves what he's doing. Upon arriving in Auckland, he will pick you up in the van from your hotel and take you back to the depot where the van and its functions are explained to you in detail. The van itself is kept in tip-top condition (Kenrick owns a total of 6 vans, he told me this way he could keep them in great shape) and is well laid out. Everything works, and is very straightforward. The van itself is a Ford Transit and was in perfect working order.

I toured both islands for over 3 weeks and the van was just perfect. It didn't flinch once. Upon returning to the depot we had a nice chat about the holiday I just enjoyed and I was debriefed on the van's performance and taken back to my Auckland hotel. Kenrick knows how to run his business and customer satisfaction is a key element in it, and it shows. Very enjoyable experience and would definitely recommend to anyone visiting beautiful New Zealand. When I go back, I'll go with NZ Frontiers, no doubt

Reviewed about 4 years ago and experienced in January 2016

Stephen O'Connor's avatar

Stephen O'Connor

United Kingdom

Ranking: 10/10

After much research and comparing of prices and more importantly what you got for your money, we hit upon New Zealand Frontiers. informative website, quick and detailed response and most importantly a very competitive quote.

We had our van for 20 days and toured both islands with it. A highly professional service was provided by Kenrick from the initial emails, the personally delivered spotless van right to the drop off in Christchurch and calls in between.

As we drove around both islands, what became apparent - apart from the stunning scenery and wildlife - was how good our van really was compared to most of the competition. One couple told us they had to request a second van from their large faceless company after the first one was brought round from the yard spewing smoke, engine spluttering it'd done so many miles.

Happily Kenrick's vans are all fairly young and relatively low milage. And because they are based on Ford Transit vans, they just keep on going! Equally because you know the owner, not just some corporate faceless company, you treat the van with more respect, driving it as your own.

Above all the van was practical, had all the equipment we would ever need, drove well and provided plenty of space for both of us. The microwave and air-con in the cabin were particularly useful.

We would not hesitate to use Kenrick and NZ Frontiers again. Even our native Kiwi relatives were impressed with the van, along with a number of favourable comments out on the road as well.

In researching our choice, we used Rankers to find and decide on NZ Frontiers on the strength of other reports. We hope others find our thoughts useful and decide to use NZ Frontiers as well, providing they're not already booked!

Reviewed over 10 years ago

Alan Howe's avatar

Alan Howe

United Kingdom

Ranking: 10/10

So far can only be perfect as no probs! Helpful, friendly, professional.

Reviewed over 10 years ago

cosic1's avatar

cosic1

Australia

Ranking: 10/10

We like to comment on the service my wife and I have receive from Kenrick Mitchell and his team when we book Campervan for about 3 weeks around last Christmas!
Not only the price was best we can get for the camper we have booked after cheeking every other campervan company in New Zealand but the service that has been provided was second to none...
Kenrick was real professional when it comes to that...just show that one can get best possible price and quality without compromising on service.
The van was in top condition (unlike some we have seen broken down half way driving thru New Zealand) ..Clean..had everything that one need inside and more !
Our next trip to New Zealand will be again with New Zealand Frontiers without even thinking to giving a go to any other campervan hire company !

Tony and Kathy !

Reviewed over 10 years ago

BevM's avatar

BevM

United Kingdom

Ranking: 10/10

We spent a long time researching our trip from the UK to Australia and New Zealand and Kendrick was a great help via email with our planning process, answering queries and booking sites for us.

When we picked the van up it was spotlessly clean and Kendrick ensured that we, as novices to Campervans, understood how everything worked before he set us on our way with instructions on how to find the supermarket (the van already had general cleaning materials and a toilet roll supplied) to stock up with provisions.

Inside the van the bed was large and very comfortable and the shower surprisingly good. Storage, whilst not extensive, was OK - but we had a hard suitcase with us and there was no where to store it - we had to keep moving it around and it did get in the way a bit - the website does advise just to use soft bags - so if you can, leave the suitcase at home.

I would have no hesitation in recommending New Zealand Frontiers and I would use them again.

Reviewed over 10 years ago

jorgewoods2000's avatar

jorgewoods2000

Australia

Ranking: 10/10

My wife and I thought of motorhoming NZ for 26 days in April 2010 before our plans changed.

We new nothing about the topic. After two weeks of research on the web we learnt that motorhome hire companies come in various sizes and offer such a wide variety of price, insurance, cancellation, vehicle age, and vehicle capabilities, that selection becomes complicated and even tricky for the un-initiated.

We also learnt that barely a handful of companies (if that) listen --actually listen-- to your needs, and are also prepared to answer professionally, via rapid/repeated (email/phone) exchange, the set of very detailed questions that you may have about vehicle capabilities, or offer itinerary broad suggestions up front. As you can imagine, this makes a huge difference during the selection process and gives you that extra peace of mind about vehicle/company which is always welcome.

Frontiers, represented by Kenrick, with his friendly but professional manners, represents one such company. So, if their vehicles and hire conditions suit your needs, I don't think you'll have problems.

Help avoid market concentration and monopolies. Trust your business to the small companies that deserve so. For example, did you know that two very well known and two less known hire companies actually belong to one holding company which lists in the stock exchange? There is nothing secret or conspiratorial about this, just plain market concentration.

Jorge Woods (Australia)

Reviewed over 10 years ago

Ian Shaw's avatar

Ian Shaw

United Kingdom

Ranking: 10/10

New Zealand Frontiers offers in my opinion the best overall service. From the moment you enquire about the company Kenrick is on the ball to give friendly and comprehensive advice. The campervans are modern, exceptionally well kept, contain everything you could possibly need and it is all included in the fantastic price that Kenrick will give you ( no hidden charges for tables and chairs, kruse and sat nav systems).
You get a very personal service from New Zealand Frontiers from the first enquiry right through to when we got back home, the big companies just cannot compete with this level of service.
The only complaint I would make is that I had to give the campervan back and come home!!! This was by far the best holiday I have ever had and New Zealand Frontiers played a major part of making it that good.

Reviewed over 10 years ago

Martina Olley's avatar

Martina Olley

United Kingdom

Ranking: 10/10

Martina and Arturo Michellod, Italy

Planning an extensive trip is always daunting, even more so when it takes you to the other side of the world, unless of course you've got someone like Kenrick at the other end. From the moment we first got in touch, till the moment we said our sorry goodbyes, Kenrick's kindness, advice and helpfulness contributed to making our holiday a fabulous one. The van did the rest. It was home from home. The spacious, comfortable bed, piping hot shower and great storage space made our first "on the road" experience a "no worries" one!.What's more, it never let us down and was a joy to drive as it is compact and easy to park as well as being cost-efficient and coming with an informative Kruse and route-finder. We had a marvellous holiday and this was largely due to the care, efficiency and constant attention shown to us by this small company. We will recommend it to all our friends and hope to enjoy another holiday in NZ with New Zealand Frontiers sometime in the future. Thank you Kenrick.

Reviewed over 10 years ago

Carlos Grana's avatar

Carlos Grana

Spain

Ranking: 10/10

We found Frontiers webpage after extensive searching the WWW. Frontiers page was clearly the best, very informative and well laid. The rental conditions were very good: fair cancellation fees, good rates, comprehensive insurance, with no fine print.
While planning our trip we contacted a number of companies. The response from Frontiers was without doubt the more complete, professional and friendly of all. We email Kenrick (Frontiers’ owner) a number of times, and always got a quick, friendly and informative answer. So we choose Frontiers for our 23 days trip, and as soon as we met Kenrick in Auckland we felt that we had made the right choice. He give us a full explanation of the van, advice on the driving rules and a nice cup of coffee. We had previously rented motorhomes in several countries and this was the best pick-up experience of them all.
The van offered by Frontiers is the right one for a couple, in terms of size and layout. The van we got was not a brand new one, but it was spotlessly clean, very well maintained and in excellent condition. Very comfortable, easy to drive and park, and the fuel consumption was amazingly low. It was equipped with all we needed (and more), including maps, guides, GPS and the very interesting KRUSE Audioguide. It is evident that a competent and caring person has paid attention to every single detail.
We think no other company, big or small, can beat Frontiers’ excellent personal service. Kendrick is extremely professional, and at the same time very friendly, making you feel that he is really interested in helping you to get the most from your trip. We had no incident during our holiday, but we were confident that, if something had gone wrong, Kenrick would have been there to help us.
We heartily recommend New Zealand Frontiers to anyone planning a campervan trip to New Zealand.

Reviewed over 10 years ago

TonyS's avatar

TonyS

United Kingdom

Ranking: 10/10

Excellent. Our first holiday in a campervan was enhanced by the service we received from NZ Frontiers. From the time we first contacted Kenrick, quickly receiving informative answers, to dropping off the campervan in Christchurch, we were very pleased with the van. Kenrick met us with the van, changing the time to fit in with our arrangements and carefully introduced us to all the features of the campervan. The van was very fully equipped and drove easily, we were able to take the van on back roads, useful when birding! Fuel consumption was good and a satnav and Kruise were provided, as well as maps and guide books. Kenrick was very helpful, providing an excellent personal service.
We would certainly use NZ Frontiers again and I've already recommended them to a number of people who are interested in NZ.

Reviewed over 10 years ago and experienced in October 2009

pyxxel's avatar

pyxxel

Ireland

Ranking: 10/10

Honestly, reviewers here are NOT paid to give NZ Frontiers 10/10 ratings! This little company really is this good.

NZ Frontiers is a comparatively small outfit, with just a few handfuls of vans. The benefit for us the customers is that the service is extremely personal and attentive. We hired a 2-berth van for 2 weeks at the end of November 09 and even though the van was a little older, it became clear it was well looked after and in excellent condition. On arrival Kenrick picked us up at the airport and patiently introduced us to all features of the camper. The van had just been serviced but for some reason was leaking a little oil, so it had to be fixed over the next 2 hours. This did not delay us however as Kenrick dropped us to a supermarket to get supplies, and went through all the paperwork with us in the meantime. Once we had the van there were no problems whatsoever.

This van came fully equipped, and we were surprised how easy it was to drive. The attention to detail was evident, nothing is left to chance here - you are practically ensured you're going to have a great and hassle-free holiday experience. Everything was working perfectly and water tank, diesel tank and gas bottle were filled.

After a too short 14 days we dropped the van off in Queenstown, full of fabulous memories. Highly recommended; we think you get excellent service and peace of mind with NZ Frontiers.

Reviewed over 10 years ago and experienced in November 2009

Philip Worby's avatar

Philip Worby

United Kingdom

Ranking: 10/10

NZFrontiers provided us with an excellent van for our month-long holiday. It was well furnished and easily coped with the often demanding NZ roads. Kenrick, who runs it, has produced a great informative web site and readily answered all our queries prior to our holiday. No worries!

Reviewed over 10 years ago

fionaanddaveare's avatar

fionaanddaveare

Ireland

Ranking: 10/10

The whole experience with New Zealand Frontiers was fantastic. Great communication, the van was in very good condition, and you could tell that a lot of thought had gone into everything and that Kenrick has put great pride and experience together to make everything work smoothly. Our friends rented from a different company and there was a HUGE difference in the vans and the customer service. Even though their van was bigger, ours was much more comfortable and a lovely place to be.

I would definitely recommend the service to anyone and will use it again when we next visit.

Reviewed over 10 years ago

JANOT Gerard's avatar

JANOT Gerard

France

Ranking: 10/10

When we were looking for booking on line a campervan, we had fast, precise and personalised answers from New Zealand Frontiers.
We had understood that it was a small company wich wanted the success of its client's hollidays.
It is why we choose NZF, and also for the all inclusive package and the very interresting cancellation fees.
The campervan had many kilometers, but was in order, very clean fulled equiped untill small details (wine glasses ...)so as described. Its engine of 125 ch was very usefull on mountains roads and with a small fuel consumption.
On arrival, we had a friendly and professional wellcome from Kenrick, with a large visit of Auckland.
We spand 2 excellent weeks (Oct/Nov 09) in the North and South Islands.
At the drop-off in Chrischurch, Kenrich drive us in the most interresting parts of this agreable town.
Thank you Kenrick for everything.
Christiane and Gerard JANOT fron France

Reviewed over 10 years ago and experienced in October 2009

Lisa Brooks's avatar

Lisa Brooks

United States

Ranking: 10/10

Wow! What a great NZ experience. My first trip in a camper van... we had an amazing time and LOVED the camper. What a great way to see the beautiful country. We traveled for almost 2 weeks in the camper van and had a lot of fun! It was very comfortable and more spacious than we thought. Kenrick was so great, taking time to show us everything and it was spotless clean with helpful maps and navigation. HIGHLY recommended. We will surely use NZ Frontiers again if we go back and are advising our friends and family members to contact Kenrick when they are ready to go. HAVE FUN! Lisa & Owen CA, USA

Reviewed over 10 years ago

Jerry's avatar

Jerry

United Kingdom

Ranking: 10/10

Overall a fantastic experience. The motorhome itself was very good – clean, everything worked, comfortable, easy to drive. The personal service from Frontiers was outstanding – far exceeded expectations and the time invested in picking us up and thoroughly explaining everything was a real bonus and sets them apart from what the bigger outfits offer

Reviewed over 10 years ago

JimTheCanuck's avatar

JimTheCanuck

Canada

Ranking: 10/10

Wow, what else can I say about our experience with NZ Frontiers?

From the moment we booked online, we realized we had made the right choice. The communication and information provided by Kenrick was top notch.

We travelled with NZ Frontiers for 2 weeks in October, and it went very smoothly. From the pick-up in Auckland to the drop-off in Christchurch, it was as smooth as could be. Kenrick was great in showing all the aspects and features of the vehicle, and making sure it was absolutely clean when he picked us up.

We were provided with everything we needed to enjoy the trip, including a great GPS based guide that talks to you as you travel through many parts of the 2 islands...we never listened to the radio or CD's as the guide provided much entertainment.

The transit-van based camper was easy to drive, and never difficult to park and manoeuvre. When you'd see other trying to park their monster campers in parking lots or camper parks I was really happy we chose NZ Frontiers.

When we come back...we'll be using them again, and I've already recommended them to a few people who have expressed interest in NZ.

Thanks for everything Kenrick...it was a great experience.

Reviewed over 10 years ago

sue dobbs's avatar

sue dobbs

Australia

Ranking: 10/10

from the first e-mail we sent,Kendrick was very helpful. When he delivered the van(on time) he was very informative and explained the functions of the van fully.This was my first time to nz(hubby is a kiwi) and we covered the whole north island in 3 weeks(3,700 klms) and the van held up perfectly. the fuel consumption was fantastic.On returning the van Kendrick had a cup of coffee waiting and listened to our travel stories. thank you Kendrick for helpinf to make my 1st overseas holiday 1 to remember,and thank you for asking how my flying went(1st time flyer as well). if i ever get back to nz we will be using your company again.

Reviewed over 10 years ago

helmet_p's avatar

helmet_p

Germany

Ranking: 10/10

Thank you for a wonderful holiday with New Zealand Frontiers! It was the second time after 2007 (5 weeks in the Camper) we choose NZ Frontiers because this little company got a great service to offer with a personal touch. Kenrick does what ever he can to make us happy, including explaining us Germans all the features from the vehicle.
Also the Camper got everything we need for the last 3 weeks. I've already reccomended this company to several friends in Germany.

Thank you Kenrick ! We´ll come back soon !

Reviewed over 10 years ago

John Robinson's avatar

John Robinson

Australia

Ranking: 10/10

Kenrick at NZ Frontiers is amazing. Everything as described, and much much more. We had a fantastic 11 days touring. The camper has absolutely everything inside, right down to fluffy doonas and soft pillows. Kenrick takes the time at delivery to carefully explain all the features. The van was spotless on pickup and performed perfectly. I've already reccomended this company to several friends in Oz. Highly reccomended AAAPlus experience! Thanks.

Reviewed almost 11 years ago

cal knight's avatar

cal knight

United Kingdom

Ranking: 10/10

We have just returned from our three week honeymoon to New Zealand, which we spent travelling all over North and South Islands in our fantastic New Zealand Frontiers motorhome. We were absolutely thrilled with both the van and the service from Kenrick (the owner of NZ Frontiers) – from the first email to our last chat over a cup of tea just before being dropped at the airport we were really treated like valued customers. Kenrick met us at the airport with the (very clean) van and gave us a full explanation of how it worked, including all the dos and don’ts. Whilst we were confident that he would have been at the end of the phone had we needed to contact him, the van was reliable and we had no need. Despite being winter, we were toasty warm throughout due to the range of heating options we had in the van, and the bed really is incredibly comfortable. Everything you need is included in the van, all neatly stashed away so that there was plenty of room left for all our belongings. Although not a large company, New Zealand Frontiers offers a personal and friendly service that you just wouldn’t get from one of the big commercial firms. We would thoroughly recommend this company to anyone thinking about travelling New Zealand in a motor home - you won’t be disappointed!

Reviewed almost 11 years ago

Award-2-24px Congratulations New Zealand Frontiers

Top Ranked Awards 2015 Motorhomes / Campervans / RV Finalist

GusCrotty's avatar

GusCrotty

United Kingdom

Ranking: 10/10

I spent ten days with a New Zealand Frontiers camper van traveling around the north island of New Zealand and had a fantastic experience with this small and conscientious company. The van was extremely well maintained, adequately kitted out and ran like a dream. If you are looking to hire a motor home then I suggest you forget about any of the larger companies and look to the smaller suppliers who are able to offer a personal touch.

Reviewed almost 11 years ago and experienced in May 2009

bugs's avatar

bugs

Australia

Ranking: 10/10

The service from Kenrick and team was absolutely exceptional from beginning to end. We became completely inseparable from "Van Damme" - it was decked out with anything you could possibly need in all scenarios. We spent half the time free camping and the rest in parks and the van was great for both. The bed was amazingly comfortable (as were the seats). It had plenty of grunt for the mountain roads and cost almost nothing in fuel. We unfortunately had someone ding the taillight towards the end of the trip but the insurance covered it no worries. If you are trying to decide who to rent a camper from, your search is over - you can't beat these guys!

Reviewed almost 11 years ago and experienced in December 2008

Ed's avatar

Ed

England

Ranking: 10/10

Hi,
My wife and I rented a Frontier Camper van for 13 days, as part of a 1 month holiday downunder. We were looking for a comfortable camper van which would take us from Aukland City to Christchurch -visiting as much as we wanted inbetween!

Our specification was just for the two of us, in a camper van that provided something more than just a place to sleep. We wanted to cook, wash, store food and drive comfortably between places.

What was of most importance was value in the product.

Kenrick is the owner of Frontier campers, and is based in Aukland. You couldn't get a better service. Not only were we collected from the airport, we were given a full tour of the van, advice on the highway code in NZ and even a cup of tea! We were offered excellent advice! He allowed us to stay flexible with dates, until the last minute, organising our ferry crossing onto the southern island. Kenrick was always at the other end of the phone, should we have had any questions or problems. He went beyond what was expected of him and he has an attention to detail and clenliness that you probably won't get to see in other, larger companies.

Sure, you could ask for the cheapest vans out there but you will really get what you pay for. There are some that are an eye sore to the road and the countryside - that's why they have to defend themselves from their critics on their websites!

Frontier Campers are well placed to provide space for a couple (and possibly a young baby). Strong, clean and reliable vans. You'll also be the fastest camper on the roads (if you wanted to!).

We would also suggest getting Navman for tourists visiting for the first time and the nav commentary that is on offer....brilliant!

We travelled a total of 2800km, visited some fantastic places and stayed at several lovely sites (many recommended by Kenrick). It was a holiday we'll never forget. Thankyou Frontiers!

Reviewed about 11 years ago

yvonne_and_leon's avatar

yvonne_and_leon

Australia

Ranking: 10/10

We thought that this small company was excellent. From the time we made email contact, Kenrick made great efforts to smooth our arrival. The van was delivered exactly on time and in top condition. A lengthy explanation period followed, and to our delight there was a birthday gift in the fridge.
We had a problem with the fridge after some rough roads, but a phone call to the man quickly set it right. Kenrick later compensated us for our worries without being asked. At the end, he then delivered us to our hotel. We have used several companies in the past and would rate this as our best experience and recommend Frontiers without reservation.

Reviewed about 11 years ago and experienced in March 2009

David Clarke's avatar

David Clarke

United Kingdom

Ranking: 10/10

We cannot provide accolades which do justice to the high standard provided by Kendrick and his company New Zealand Frontiers. The well equipped van was delivered in an immaculate condition, on time, and any doubts we had concerning it's use for first timers like us, were quickly dispelled by Kendrick. There are a lot of very lonely roads out there and it was very reassuring to know that for a month, a competent person was at the end of a phone on a 24/7 basis to get us moving again if there HAD been a problem.New Zealand Frontiers deserve a 100% rating. David & Jean.

Reviewed about 11 years ago

skent's avatar

skent

United States

Ranking: 9/10

Had a great time for two weeks driving the north and south islands. Kenrick was very efficient with all the preliminary details such as ferry tickets, travel tips etc. Everything was as he said it would be and we really appreciated the personal touch he added to our experience. The cruise navigator is a must for anyone interested in the background and history of the area. Vehicle got wonderful mileage which allowed us to spend money on other things. Terrific experience, you won't be disappointed with New Zealand frontiers. Anchorage, AK USA

Reviewed about 11 years ago

Ashley McGee's avatar

Ashley McGee

United States

Ranking: 10/10

I had an amazing experience in New Zealand because of New Zealand Frontiers. They are an amazing company who really pay attention to detail. Everything we could possible need, they provided it. The van was great, we never had any problems. The customer service was a step above the rest! They were available to answer any of our questions at any time. We will definitely use New Zealand Frontiers again and will gladly recommend to all of our friends

Reviewed about 11 years ago

Carole Leonard's avatar

Carole Leonard

United Kingdom

Ranking: 10/10

This was our first trip to NZ, and friends had recommended one of the big boys for campervan rental, so we set about seeking quotes from various companies.
Kenrick was the first to respond, and we were impressed by his personal, friendly and professional mail, so we took it from there.
We were not at all disappointed as all went to plan.
The van was exceptionally well equipped and contained everything we needed (and more) to make it a special holiday. Great size, easy to drive, park and pitch, so the 3400kms we drove was an absolute pleasure. The SatNav proved invaluable and the Kruse Audio Guide was absolutely amazing as we discovered so much about this beautiful country, we stopped at sights we would ordinarily have missed.
We would love to return and would use New Zealand Frontiers again, and would definitely recommend to all.
Thank you Kenrick for helping make our honeymoon so special!

Reviewed about 11 years ago and experienced in December 2008

Andrew's avatar

Andrew

United States

Ranking: 10/10

It was an truly enjoyable experience renting our Camper Van from New Zealand Frontiers. Reading the fine print is important when renting a camper van. Some places take exorbitant depositsw charge insane fees, restrict what highways you can drive on, no unsealed roads, charge mileage fees disguised as taxes, pick up/drop off fees, etc. None of this none sense with New Zealand Frontiers. Calls and questions were answered promptly and rates were clear and obvious. Kenrick Mitchell met our 5am arrival flight, showed us the van and was a real pleasure to work with.

The van was in good shape and performed great for our 2 week 3000km trip around the north island. The complimentary Kruse audio commentary was a real joy. It pointed out details and sights we would have missed and really helped make the driving portion of the trip much more enjoyable. The huge bed was fantastic. The self contained services allowed us to camp at sites with no services for 2 days and see more of New Zealand instead of different holiday parks every night.

New Zealand Frontiers was a first class operation and a real pleasure to work with.

Reviewed about 11 years ago

Adrian's avatar

Adrian

Canada

Ranking: 10/10

Kenrick Mitchell demonstrates a professional manner that every service industry company owner should attempt to achieve. His prompt response to all our enquiries, his on time delivery of our vehicle and his provision of the "extra touches" - detailed road maps, NZ tourist information books, Kruse commentary system - all added to our enjoyment of a 3 week, 5,400 km holiday around New Zealand. We would unreservedly recommend New Zealand Frontiers and frankly can't understand why its overall ranking isn't 100%.

Reviewed about 11 years ago

Robin's avatar

Robin

Ranking: 10/10

We rented a campervan from New Zealand Frontiers and had nothing but good experiences with the company. Their website is superb, very informative and our enquiries were dealt with promptly, efficiently and in a very friendly way by Kenrick Mitchell, the owner of the company. Kenrick delivered to us a spotlessly clean, well equipped and obviously well maintained vehicle. Even the engine compartment was spotless. His attention to detail shows. We toured around for two and a half weeks enjoying the beauty of New Zealand until Robin suffered a severe medical incident in the Bay of Plenty which brought our holiday to an abrupt end. Robin was hospitalized and we were unable to return the campervan to Auckland. Kenrick and his wife Vicky drove to Tauranga in The Bay of Plenty to pick up the campervan. While there, they visited Robin in hospital and brought flowers for Jo. What beautiful caring people they are. We highly recommend New Zealand Frontiers to anyone who is considering renting a campervan. Their vehicles are spotlessly clean, comfortable, well equipped, competitively priced and the service they provide is unbeatable.

Reviewed about 11 years ago

ian_s's avatar

ian_s

United Kingdom

Ranking: 10/10

My wife and I have recently returned to the UK after the most fantastic holiday in New Zealand. We selected New Zealand Frontiers for our campervan after an Internet search. Our initial enquiry received a prompt and comprehensive response from Kenrick and our subsequent queries were handled in a thoroughly professional, friendly and courteous manner. On arrival in NZ we were met as promised, given an impromptu but very welcome tour of Auckland and thoroughly briefed about the vehicle and driving in NZ.
The campervan was imaculately presented and was equiped with satellite navigation and Kruse audio guide so we not only knew where we were but learned much about the countryside and its history and culture as we travelled.
As this was our first time in NZ we did not really know how long we would want to spend in North or South Island. This was no problem for Kenrick who arranged our ferry bookings in response to a phone call.
The campervan proved to be easy to drive, economical on fuel and comfortable to live in with all mod cons. The layout was ideal with internal acces from cab to living area being particularly useful.
We had a great time exploring NZ and on several occasions travelled over unsealed roads - taking advantage of the enhanced insurance cover which New Zealand Frontiers provide.
We are determined to return again to NZ but one thing we will not have to worry about is our choice of campervan provider - only New Zealand Frontiers will do.

Reviewed about 11 years ago

Graham's avatar

Graham

Australia

Ranking: 9/10

This was our first exprience motorhoming but our experience with NZ Frontiers has turned us into converts. The van was slightly older than we expected, but any reservations were short lived when we saw the quality and cleanliness of the interior. The mechanical performance of the van could also not be faulted despite its age.

Kenrick's personal service is excellent. This was demonstrated both in the initial meet and familiarisation with the van at the airport, and prompt resolution of a couple of issues we experienced with the van during our stay - one which involved Kenrick personally travelling to Thames to meet us with a spare part.

In summary, we had a great experience and NZ Frontiers will certainly be on our list when we return to see the rest of the North Island.

Reviewed about 11 years ago

Tony Pearson's avatar

Tony Pearson

United Kingdom

Ranking: 10/10

We booked with Frontiers mainly because we had such prompt and friendly replies from Kenrick, Managing Director of the company. We were not disappointed and continued to be impressed by the attention to detail and personal service received throughout our holiday. The van was clean and well equipped, exactly as described, and with plenty of storage space, which is important in a vehicle of this size. Also I am six feet tall and could (just) stand up straight inside, and I had plenty of room to stretch out in bed. It is also worth noting that Kenrick's vans are economical and can be driven on unsealed roads, unlike some other camper vans for rent in New Zealand

Reviewed about 11 years ago

Brian Etheridge's avatar

Brian Etheridge

United Kingdom

Ranking: 10/10

We were camper van newbies and felt we needed help. We were really satisfied with the personal service provided by Kenrick Mitchell. He made us feel confident with the van and guided us in the planning of our tour. We had a fantastic time and would not hesitate to recommend his services.

Reviewed over 11 years ago

Jan Emrick's avatar

Jan Emrick

United States

Ranking: 10/10

What a great company to deal with! We were initially impressed with the website and all followup questions we had were answered promptly and in detail. The hire rate was very competitive and there were not as many limitations as other companies. Before the date of hire we were kept up to date with reminders and info. We were picked up as scheduled with a very clean and well equipped campervan as advertised. After a complete overview of how everything worked on our campervan, we were on our way to a great 7 week holiday. We kept in contact with Kendrick via email during our travels and he responded with very helpful info on sites to see and things to do. We did have battery problems, but were on our way with a new battery within a couple of hours after we called Kendrick. After almost 8,000 km, we returned the campervan and did not have any surprise extra charges (in fact, we were even reimbursed for a couple of small campervan items we purchased). We would highly recommend this company. You can check out our New Zealand & Australia blog at cathyandjan.blogspot.com for photos of our holiday. You can also contact us at jan@emrick.com if you have questions.

Reviewed over 11 years ago

Roberto Mazumdar's avatar

Roberto Mazumdar

Switzerland

Ranking: 9/10

The Informations we first asked (before contracting) were completely and helpfull and came very fast! The additionally infos around the journey and the van (traffic in NZ) were also very usefull.
The timing for overtaking the camper-van (Hotel) was really swiss-like-perfect, the introduction a bit long but neccessary. We missed only a few things for the outside-living on our stops (sunning gates and a better desk), but thats all. The navman we get was also a perfect companion. At the return of the van we appreciated wery much the personal and friendly discussion about the holidays and then the drive back to the airport! A real personal service! Thank you so much!

Reviewed over 11 years ago

Alan Morris's avatar

Alan Morris

United Kingdom

Ranking: 10/10

At the time 2008 we were the longest hire (8 weeks)that New Zealand Frontiers had had. From our first contact with Kenrick we knew we had made the correct descision, After our booking I sent Kenrick our intinerary and he then sent back some suggested amendments (which were spot on). Changing our ferry date (which we had booked through him) was troublefree. Both pick-up and drop-off were punctual and the hand-over was very comprehensive (unlike our experience later in Australia), the van was immaculate and performed throughout trouble free. We have recommended New Zealand Frontiers to several people on our world trip and certainly would not hesitate to use the same company again if we visit NZ. Should anybody require further information on New Zealand Frontiers I would be delighted to give it. Please visit our website WWW.ukgreynomads.co.uk should you want to look at our New Zealand tour and photos of the motorhome.

Reviewed over 11 years ago

George (Harry) Beardow's avatar

George (Harry) Beardow

United Kingdom

Ranking: 10/10

Before embarking on a RTW trip we searched the NET for a Campervan Company in New Zealand who would deliver the van to us in Auckland and collect it from Wellington. Whilst being experienced caravanners in the UK we knew nothing about Campervans and being over six feet tall, were concerned about headroom and bed size. The availability of campsites, fresh water and waste disposal were all things we were unsure of until we found New Zealand Frontiers in the guise of Kenrick. His calm, efficient and above all friendly manner set us at ease; all our apprehensions were quickly dealt with and at our meeting in Auckland our first site of our Campervan was of an immaculately turned out vehicle equipped to a very high standard, and complete with everything we could possibly need to complete what turned out to be a 2623km long journey round North Island. The information on the operation of the Van itself was comprehensive and coupled with that on Campsites, where to visit and what to do in an emergency laid all our previous apprehensions to rest.
We left not even concerned should we should encounter any emergency because we knew that a phone call to Kenrick would have sorted the problem, a very comforting thought.
The van was easy to drive, my wife loved driving it, and when our trip was over, Kenrick flew down to Wellington to collect the Van but before departing on the eight hour drive back to Auckland, took us on a guided tour of some of the highlights of Wellington that we'd missed.
When next we return to New Zealand, New Zealand Frontiers will be our first point of call and we'll probably keep hold of the Campervan for both North and South Island.

Reviewed over 11 years ago and experienced in October 2008

Dave739's avatar

Dave739

United Kingdom

Ranking: 10/10

So good we did it twice! If you want a holiday that exceeds your expectations then this is it. Top quality on every level. New Zealand is a fantastic holiday destination and NZ Frontiers is the icing on the cake. Go with them and you will not be disapointed.
We do have one problem however, for us New Zealand was so wonderful and all we could ever want from a holiday, the scenery, the adventure, the people, the attitude to life. New Zealand Frontiers was of such a high standard that no other holiday since has even come close to being as good. I've never had the feeling before but whenever I think of New Zealand and the Frontiers outfit I feel immensly homesick!

Reviewed about 11 years ago and experienced in December 2008

Peter Peterson's avatar

Peter Peterson

Australia

Ranking: 10/10

What a superb outfit! Personal service, helpful, prompt and comprehensive, from the first email contact through to the final handover of the van. We spent 10 days touring the North Island, our first ever campervan trip, in the middle of winter. Didn't know what to expect before we started, but Kenrick ensured that everything went smoothly. We were delighted with the top quality inclusions (especially the pure wool blanket!). Definitely the campervan company of choice.

Reviewed over 11 years ago and experienced in August 2008

Jeff Kotz's avatar

Jeff Kotz

United States

Ranking: 10/10

New Zealand Frontiers is a first-class operation--no question about it. Owner Kenrick Mitchell is fully committed to ensuring that you have an absolutely wonderful experience. Kenrick is very professional in the way he answers emails immediately and courteously. Then, on the day we picked up the campervan, he took the time to explain every detail concerning the vehicle and how to operate it properly. The campervan we rented was in mint condition--spotless and fully functional. We were sad to leave it behind when our rental period expired. Thanks for everything Kenrick.

Reviewed over 11 years ago and experienced in November 2008

Dave Carlyle's avatar

Dave Carlyle

Canada

Ranking: 10/10

As a newly labelled experienced "Frontiersmen" with 9,100 km in two months, piloting a super clean, fully equipped fuel efficient Ford diesel campervan, we were thrilled to have connected with Kenrick Mitchell's New Zealand Frontiers website.

We wanted the simplicity of an all-inclusive package, adjusted monthly rental rates, insurance package, North and South Island ferry bookings, van delivery at friend's home and drop off at airport. The van was delivered on time, as much time and questions on operation as needed, extra pillows and blankets, 24/7 phone number, and a good array of maps, books and suggested hightlights of New Zealand.

What a great experience for my wife and me!! We made a dent in our bucket list from skydiving, hotair ballooning, swimming with the dolphins, blackwater caving, glacier helicopter ride, train excursions, French Pass, mailboat deliveries, punting on the Avalon, Tom Jones concert, backroad excursions (good durable van), Milford Sound, Mt. Cook and trekking in Abel Tasman Park.

The whole experience was seamless, relaxing and exciting. It was always comforting to know that there was a professional at the other end of the phone line if needed.

We plan to visit New Zealand again and would highly recommend New Zealand Frontiers Campervans as the best way to experience the Islands. Kenrick, you met and exceeded our expectations. Thank you for making our New Zealand travels an experience of a lifetime.

Reviewed over 11 years ago and experienced in November 2008

Peter_C's avatar

Peter_C

United Kingdom

Ranking: 10/10

New Frontiers provides a very personel service. Vans are well equiped, clean and handled well on sealed and gravel roads.

Reviewed over 11 years ago

Jen's avatar

Jen

Canada

Ranking: 10/10

Really clean, great service.

Reviewed almost 13 years ago and experienced in February 2007