Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kiwi Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kiwi Motorhomes

Valid Reviews

163 Valid Reviews

The Kiwi Motorhomes experience has a total of 172 reviews. There are 163 valid reviews that are included when calculating the ranking score and 9 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 163 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 163 valid reviews:

Rating Count Percentage
10/10 127
78%
9/10 26
16%
8/10 8
5%
7/10 1
1%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

96.99% Average

The raw data average (mean) for all the Kiwi Motorhomes valid reviews is 96.99% and is based on 163 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

98.47%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Kerran and Will 10/10 38 days 99.77 100%
Cathryn Wood 10/10 38 days 99.77 100%
Grainne 9/10 38 days 99.77 100%
Herb & Kirsty Rihari 10/10 38 days 99.77 100%
Daniel Lewin 10/10 99 days 98.45 99%
jordi Llovera Bergó 10/10 130 days 97.32 98%
Iwan 10/10 130 days 97.32 98%
Stuart Lurc 10/10 130 days 97.32 98%
Niral Patel 10/10 130 days 97.32 98%
Claire Feeney 10/10 159 days 95.99 96%
Heather Jamieson 10/10 159 days 95.99 96%
Cathy Wilson 10/10 159 days 95.99 96%
Kim Parrish 10/10 159 days 95.99 96%
Jen Breuni 10/10 159 days 95.99 96%
Claes Justesen 10/10 159 days 95.99 96%
Fredrik L 10/10 159 days 95.99 96%
Shelley 10/10 190 days 94.28 94%
Yariv Rachmani 10/10 190 days 94.28 94%
Izzie 10/10 190 days 94.28 94%
James Stopford 10/10 190 days 94.28 94%
jesper smed hedegaard 10/10 190 days 94.28 94%
Jessica Butler 9/10 190 days 94.28 94%
Peter Mocko 10/10 190 days 94.28 94%
Janice Pool 10/10 221 days 92.26 92%
Sharon Gibbons 10/10 221 days 92.26 92%
Damian Hughes 10/10 221 days 92.26 92%
Malin Graas 10/10 221 days 92.26 92%
DAMIEN BENARD 10/10 251 days 90.02 90%
Jono 10/10 251 days 90.02 90%
Dani & Matt 10/10 251 days 90.02 90%
cristina ordas 10/10 251 days 90.02 90%
kaaren.vand@gmail.com 10/10 312 days 84.57 85%
Matthew Pan 10/10 312 days 84.57 85%
Trina Newbold 10/10 312 days 84.57 85%
Chala Chase 10/10 343 days 81.36 82%
Txell Soy 10/10 343 days 81.36 82%
Rokiah Adam 10/10 404 days 74.14 74%
Rick Fontaine 10/10 435 days 70.02 70%
enrique bekerle 10/10 435 days 70.02 70%
Francis T 10/10 435 days 70.02 70%
Michelle Williams 10/10 435 days 70.02 70%
SUE BOOKER 10/10 465 days 65.74 66%
Dusty Miller 10/10 465 days 65.74 66%
Josh P. 10/10 465 days 65.74 66%
Martin Arnold 10/10 465 days 65.74 66%
Mario Koenig 10/10 465 days 65.74 66%
JHN 10/10 465 days 65.74 66%
Vinesh 10/10 465 days 65.74 66%
Will Langdon 10/10 465 days 65.74 66%
Daniel Soares 9/10 496 days 61.02 61%
Kerry Morris & Barny Harper 10/10 496 days 61.02 61%
Kees en Jacqueline 10/10 496 days 61.02 61%
Kasey Hope 9/10 496 days 61.02 61%
Jonathan Tan 10/10 496 days 61.02 61%
Joanna Duncan 9/10 496 days 61.02 61%
Niki 10/10 496 days 61.02 61%
Tuval Rabina 10/10 524 days 56.49 57%
Adam Browne 10/10 524 days 56.49 57%
Emily Petersen 10/10 524 days 56.49 57%
Lisa McCullough 10/10 524 days 56.49 57%
Simon Allam 10/10 524 days 56.49 57%
ronald smael 10/10 524 days 56.49 57%
Gabriele Kiessling 10/10 555 days 51.21 51%
Marcus Vinicius Oliveira Andrade 10/10 555 days 51.21 51%
Caroline Langen 8/10 555 days 48.65 49%
Klaus Dieter Sowka 10/10 555 days 51.21 51%
Jerome 10/10 555 days 51.21 51%
Bo Chen 10/10 555 days 51.21 51%
Bernhard Baumann 10/10 555 days 51.21 51%
Maria 10/10 586 days 46.05 46%
jay davies 9/10 586 days 46.05 46%
Hannah Yeong 10/10 586 days 46.05 46%
Phil Kramer 9/10 586 days 46.05 46%
Susie Jacob 10/10 616 days 41.36 41%
Armond Philmon 10/10 616 days 41.36 41%
Marek Piasta 10/10 616 days 41.36 41%
Martina 9/10 616 days 41.36 41%
Carol Warrington 7/10 647 days 33.49 34%
Sharon O'neill 9/10 647 days 36.8 37%
Anna 10/10 677 days 32.69 33%
Joao Almeida 8/10 708 days 27.3 27%
jasper billings 10/10 739 days 25.08 25%
Robert 10/10 739 days 25.08 25%
Ray and Jan Charles 9/10 800 days 18.79 19%
jenny goh 10/10 800 days 18.79 19%
Belinda Morgan 9/10 830 days 16.13 16%
Karl Cundall 10/10 830 days 16.13 16%
Kim and Ron Tito 9/10 830 days 16.13 16%
Lily 10/10 830 days 16.13 16%
Vanessa Lonsdale 10/10 830 days 16.13 16%
Bryce McKeown 9/10 830 days 16.13 16%
Terence Withers 8/10 861 days 12.99 13%
ELISE THOLLET 10/10 861 days 13.68 14%
Cheryl & Michael Miller 10/10 861 days 13.68 14%
AndyE 10/10 861 days 13.68 14%
Joel Sayre 10/10 889 days 11.72 12%
Tanya Duncan 10/10 920 days 9.85 10%
Douglas Anderson 8/10 920 days 9.36 9%
CATHRYN MCGRATH 10/10 951 days 8.29 8%
Wouter Dillien 10/10 951 days 8.29 8%
Jason Witheld 10/10 981 days 7.06 7%
aga_lukasik 10/10 981 days 7.06 7%
Jessica Eggleston 10/10 981 days 7.06 7%
Tina Mcm 9/10 1042 days 5.45 5%
Ian Hutton 9/10 1073 days 5.08 5%
Steve Brennan 9/10 1104 days 4.98 5%
Zac James 10/10 1104 days 4.98 5%
Luke Bingle 10/10 1104 days 4.98 5%
Gareth Hale 8/10 1134 days 4.68 5%
Janiel Ternura 10/10 1165 days 4.86 5%
Michael Spicer 10/10 1165 days 4.86 5%
GARRY and MARIA Steele 10/10 1195 days 4.8 5%
Achim Schafer 10/10 1195 days 4.8 5%
Robert Darby 10/10 1285 days 4.63 5%
David Hocde 10/10 1285 days 4.63 5%
Lisa & Eric Brüggemann 10/10 1285 days 4.63 5%
Linda Stans 10/10 1316 days 4.57 5%
Maria Steele 10/10 1346 days 4.51 5%
Jaroslaw Lukasik 10/10 1346 days 4.51 5%
Andy Shilladay 10/10 1346 days 4.51 5%
Robyn Greening 10/10 1377 days 4.45 4%
Barbara Halberg 8/10 1560 days 3.89 4%
Sam Kydd 9/10 1591 days 4.03 4%
Jim Gifford 10/10 1591 days 4.03 4%
Josephine Chesby 9/10 1620 days 3.97 4%
Charlotte Stanbury 10/10 1620 days 3.97 4%
gerry white 10/10 1620 days 3.97 4%
Jeremy Bird 10/10 1651 days 3.91 4%
Margaret Hackett 9/10 1651 days 3.91 4%
Ty Birkett 10/10 1682 days 3.85 4%
Christopher Claes 10/10 1712 days 3.79 4%
Annette Vartha 10/10 1743 days 3.73 4%
Kimbee2015 9/10 1835 days 3.55 4%
Lee Spinks 9/10 1926 days 3.37 3%
Liz Charles 10/10 1926 days 3.37 3%
Louise C 10/10 1957 days 3.31 3%
David Spriggs 10/10 1957 days 3.31 3%
Heinrich Ballhaus 10/10 1985 days 3.26 3%
Jennifer Greenholt 10/10 2016 days 3.2 3%
Jayson Herewini 9/10 2016 days 3.2 3%
Michael Michael and Claudia 10/10 2016 days 3.2 3%
Fiona Whyte 10/10 2016 days 3.2 3%
Chris & Anne 10/10 2138 days 2.96 3%
Craig Dunphy 10/10 2381 days 2.48 2%
Eric T. 10/10 2412 days 2.42 2%
Emily 10/10 2442 days 2.36 2%
Brian 10/10 2442 days 2.36 2%
bren Herbert 10/10 2473 days 2.3 2%
Johan Sundstrom 10/10 2746 days 1.77 2%
smarcantonio 9/10 2807 days 1.65 2%
Sadie 10/10 2930 days 1.41 1%
LindaA 10/10 3173 days 0.93 1%
Long 10/10 3357 days 0.57 1%
lindacb 10/10 3418 days 0.45 0%
jm_1879 8/10 3446 days 0.38 0%
SueHarvey 10/10 3446 days 0.4 0%
jojohnson 9/10 3477 days 0.34 0%
TinaC 9/10 3477 days 0.34 0%
tonyhughes 10/10 3477 days 0.34 0%
bothmer 9/10 3508 days 0.28 0%
Jim_Gifford 10/10 3569 days 0.16 0%
Peter 6/10 4134 days true 0.0 0%
Peter Aston 8/10 4509 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kiwi Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.22% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Kiwi Motorhomes experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Kiwi Motorhomes experience has been adjusted for 22 days. Adjustments are according to the following table.

Days Adjustment
19 -0.19%
20 -0.20%
21 -0.21%
22 -0.22%
23 -0.23%
24 -0.24%
25 -0.25%

Final Ranking Score

98%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.