Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Apex Rental Cars.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Apex Rental Cars

Valid Reviews

182 Valid Reviews

The Apex Rental Cars experience has a total of 202 reviews. There are 182 valid reviews that are included when calculating the ranking score and 20 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 182 valid reviews:

Rating Count Percentage
10/10 37
20%
9/10 33
18%
8/10 39
21%
7/10 17
9%
6/10 9
5%
5/10 5
3%
4/10 1
1%
3/10 5
3%
2/10 10
5%
1/10 26
14%

68.24% Average

The raw data average (mean) for all the Apex Rental Cars valid reviews is 68.24% and is based on 182 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

94 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 182 valid reviews, the experience has 94 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 94 face-to-face reviews:

Rating Count Percentage
10/10 14
15%
9/10 25
27%
8/10 34
36%
7/10 14
15%
6/10 5
5%
5/10 2
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

82.45% Average

The raw data average (mean) for all the Apex Rental Cars face-to-face reviews is 82.45% and is based on 94 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

46.95%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
ALEKSANDROV Igor Avramovski 1/10 51 days 72.7 74%
Luiz 2/10 51 days 74.69 76%
Jorge 1/10 82 days 72.22 74%
Adam Beevers 3/10 82 days 76.18 78%
Megan 1/10 82 days 72.22 74%
Marc 3/10 112 days 75.47 77%
Howie 9/10 112 days 98.01 100%
Jacques 1/10 112 days 71.55 73%
Janet 10/10 143 days 96.76 99%
Shelby and Matt 10/10 143 days 96.76 99%
Taki Green 1/10 173 days 69.54 71%
Mel 1/10 173 days 69.54 71%
David 5/10 173 days 77.16 79%
JS 1/10 296 days 62.86 64%
Yoke 1/10 326 days 60.71 62%
Kirstie Gallant 7/10 326 days 75.67 77%
Yvonne M Hackenberg 10/10 326 days 83.16 85%
Miss T 1/10 326 days 60.71 62%
Me 1/10 326 days 60.71 62%
Mike Purchas 2/10 357 days 59.85 61%
Gal 1/10 357 days 58.26 59%
M Reeder 2/10 385 days 57.38 59%
Nikki 10/10 416 days 72.58 74%
Anna 9/10 416 days 72.58 74%
Reena Scobie 1/10 416 days 52.98 54%
Bill Brennan 9/10 416 days 72.58 74%
Jeff & Sharon 2/10 416 days 54.43 56%
Craig 5/10 416 days 58.79 60%
Mel B 1/10 416 days 52.98 54%
David 1/10 416 days 52.98 54%
JR WU 2/10 447 days 51.25 52%
Kirstie Lilly 10/10 477 days 63.95 65%
Arlene 8/10 538 days 51.43 52%
Penny Mackay 10/10 538 days 54.13 55%
Laura 3/10 600 days 33.75 34%
Bharat 10/10 661 days 34.85 36%
Gandalf 4/10 691 days 24.38 25%
siti fatimah adnan 10/10 722 days 27.05 28%
Katie 1/10 722 days 19.74 20%
Giovanni 5/10 722 days 21.91 22%
Aileen Davies 2/10 722 days 20.29 21%
Nicola 1/10 722 days 19.74 20%
Dane 1/10 722 days 19.74 20%
David williams 3/10 722 days 20.83 21%
Yan Xiao 3/10 722 days 20.83 21%
Peter Dawkins 10/10 750 days 23.86 24%
David 2/10 750 days 17.9 18%
David Elliott 10/10 781 days 20.62 21%
Chris Monk 8/10 812 days 16.81 17%
Helen Burgess 2/10 842 days 11.36 12%
Carol Smith 1/10 842 days 11.05 11%
Richard Hunter 1/10 842 days 11.05 11%
peter hendry 1/10 873 days 9.35 10%
Katharina Koch 8/10 1099 days true 4.74 5%
Luna Tarius 1/10 1115 days 3.62 4%
Carly Biedul 10/10 1124 days true 4.94 5%
Guillaume Deleuze 6/10 1140 days 4.08 4%
Brad Dean 2/10 1146 days 3.68 4%
dave car 1/10 1146 days 3.58 4%
Rhydian Templer 8/10 1156 days true 4.64 5%
Amy 9/10 1159 days true 4.87 5%
Nina Kaspar 6/10 1177 days 4.02 4%
Silvia Hermosillo 1/10 1177 days 3.53 4%
Tony Algie 8/10 1177 days 4.6 5%
diane wong 8/10 1207 days 4.54 5%
Maryanne Wardlaw 2/10 1268 days 3.5 4%
Hans Dersch 1/10 1330 days 3.31 3%
Kuldeep Nandurkar 9/10 1391 days 4.42 5%
Emily Noyd 10/10 1440 days true 4.32 4%
Christofer Cronholm 6/10 1481 days 3.52 4%
Taylor Fabricius 9/10 1484 days true 4.24 4%
Cecile 7/10 1508 days true 3.81 4%
Geoff Plunkett 10/10 1512 days 4.18 4%
Pawa 7/10 1543 days 3.75 4%
James Norcliffe 10/10 1604 days 4.0 4%
Andrew Barnden 10/10 1634 days 3.95 4%
Sheila Wee 10/10 1787 days 3.65 4%
Joana 8/10 1834 days true 3.38 3%
Lea Karl 8/10 1895 days true 3.26 3%
Travelgirl 1/10 1908 days 2.49 3%
Vanessa 8/10 2180 days true 2.73 3%
Natalie Boehm 8/10 2199 days true 2.7 3%
Bradford Young 1/10 2273 days 1.97 2%
regi kiwi 10/10 2273 days 2.69 3%
Jeremy Eng 9/10 2548 days 2.16 2%
Justin Leest 10/10 2552 days true 2.15 2%
Anna Neuenfeldt 10/10 2554 days true 2.14 2%
Maja Bogdanowicz 10/10 2555 days true 2.14 2%
Alex Ross 10/10 2909 days true 1.45 1%
Wright 7/10 2917 days true 1.31 1%
Denise & Maciej Holzer 8/10 2917 days true 1.36 1%
Deana Peters 9/10 2925 days true 1.42 1%
Jeroen Bartos 8/10 2926 days true 1.35 1%
Gabriele Wendt 8/10 2927 days true 1.34 1%
Aled 9/10 2931 days true 1.41 1%
Ute Rogawski 6/10 2934 days true 1.16 1%
Asha 7/10 2973 days 1.21 1%
Rene Rypkema 8/10 2987 days true 1.23 1%
Judith 8/10 2993 days true 1.22 1%
ZubZubZub 10/10 3095 days 1.09 1%
Mascot 9/10 3095 days 1.09 1%
joE 10/10 3095 days 1.09 1%
Sherbertdip 8/10 3095 days 1.03 1%
tj10128 10/10 3126 days 1.03 1%
Nicky Bell 9/10 3224 days true 0.83 1%
Gerryq Winters 9/10 3250 days true 0.78 1%
A Jones 6/10 3251 days true 0.65 1%
Katarina Bokor 8/10 3256 days true 0.73 1%
Sue Carren 8/10 3256 days true 0.73 1%
Karen Stephens 7/10 3256 days true 0.7 1%
M Bigras 8/10 3261 days true 0.72 1%
Binder 7/10 3263 days true 0.69 1%
Jo Meekley 8/10 3263 days true 0.72 1%
Guy Cohen 8/10 3265 days true 0.72 1%
Ven 8/10 3265 days true 0.72 1%
Wouter Moui 7/10 3271 days true 0.67 1%
Jerven and Kim 7/10 3272 days true 0.67 1%
Tanya & Florian 9/10 3273 days true 0.74 1%
Niklas Ronnino 8/10 3277 days true 0.69 1%
Gael Romain 8/10 3279 days true 0.69 1%
Diana Clipsham 6/10 3298 days true 0.57 1%
Roger Lows 9/10 3298 days true 0.69 1%
Lynn Leitch 9/10 3300 days true 0.68 1%
Stephen Leitch 9/10 3300 days true 0.68 1%
Claus Olsen 10/10 3302 days true 0.68 1%
hellsknipe356 10/10 3430 days 0.43 0%
chumfft 10/10 3522 days 0.25 0%
Elisabeth 10/10 3607 days true 0.08 0%
lindam 10/10 3613 days true 0.07 0%
Hana Vokata 8/10 3618 days true 0.06 0%
Ralph 8/10 3641 days true 0.02 0%
Senel 10/10 3651 days true 0.0 0%
Cheryl Gorman 10/10 3657 days true 0.0 0%
Stefan 8/10 3666 days true 0.0 0%
Eva 6/10 3670 days true 0.0 0%
Alain Deslandres 7/10 3685 days true 0.0 0%
Ross & Catherine Litherland 8/10 3685 days true 0.0 0%
graemeh1 7/10 3718 days true 0.0 0%
martinab 8/10 3718 days true 0.0 0%
taupoguy 10/10 3734 days 0.0 0%
carolineder 8/10 3734 days true 0.0 0%
Robert Hausser 9/10 3738 days true 0.0 0%
Thomas Rust 9/10 3738 days true 0.0 0%
X Otte 8/10 3742 days true 0.0 0%
kymberlyw 9/10 3979 days 0.0 0%
stephen 9/10 3979 days 0.0 0%
StijmH 8/10 3995 days true 0.0 0%
StijnH 8/10 3995 days true 0.0 0%
Rene 9/10 4002 days true 0.0 0%
BrzezinskaM 10/10 4003 days true 0.0 0%
AndreB 9/10 4003 days true 0.0 0%
Dalibor 9/10 4012 days true 0.0 0%
Pavel 8/10 4015 days true 0.0 0%
LeaM 9/10 4048 days true 0.0 0%
AndreM 9/10 4048 days true 0.0 0%
JohannesE 7/10 4048 days true 0.0 0%
Eugen 9/10 4051 days true 0.0 0%
Maike 9/10 4051 days true 0.0 0%
Mary 7/10 4052 days true 0.0 0%
purplekat99 10/10 4068 days 0.0 0%
Emilie 9/10 4153 days true 0.0 0%
Kristina 7/10 4153 days true 0.0 0%
Vanessa 5/10 4168 days true 0.0 0%
chubby69 10/10 4221 days 0.0 0%
Christine 10/10 4227 days true 0.0 0%
David Fowler 7/10 4246 days true 0.0 0%
Karen C 6/10 4310 days 0.0 0%
Menashe 7/10 4348 days true 0.0 0%
Bryony Wilson 8/10 4358 days true 0.0 0%
Beate Sinn 9/10 4362 days true 0.0 0%
Richard 5/10 4362 days true 0.0 0%
Smith 6/10 4371 days true 0.0 0%
Carmen Dolny 8/10 4379 days true 0.0 0%
Lisa Tame 8/10 4379 days true 0.0 0%
Gustavo 9/10 4379 days true 0.0 0%
Kilsby 9/10 4406 days true 0.0 0%
Juerg 9/10 4419 days true 0.0 0%
Tanya 9/10 4421 days true 0.0 0%
Kehoe 7/10 4424 days true 0.0 0%
Iain 8/10 4425 days true 0.0 0%
Petra 8/10 4449 days true 0.0 0%
Dennis 10/10 4725 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apex Rental Cars experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.35% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Apex Rental Cars experience has 2 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Apex Rental Cars experience has been adjusted for 1 day. Adjustments are according to the following table.

Days Adjustment
0 -0.00%
1 -0.02%
2 -0.04%
3 -0.06%
4 -0.08%

Final Ranking Score

45%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.