Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Apex Rental Cars.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
182 Valid Reviews
The Apex Rental Cars experience has a total of 202 reviews. There are 182 valid reviews that are included when calculating the ranking score and 20 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 182 valid reviews:
The raw data average (mean) for all the Apex Rental Cars valid reviews is 68.24% and is based on 182 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
94 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 182 valid reviews, the experience has 94 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 94 face-to-face reviews:
The raw data average (mean) for all the Apex Rental Cars face-to-face reviews is 82.45% and is based on 94 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|ALEKSANDROV Igor Avramovski||1/10||51 days||72.7||74%|
|Adam Beevers||3/10||82 days||76.18||78%|
|Shelby and Matt||10/10||143 days||96.76||99%|
|Taki Green||1/10||173 days||69.54||71%|
|Kirstie Gallant||7/10||326 days||75.67||77%|
|Yvonne M Hackenberg||10/10||326 days||83.16||85%|
|Miss T||1/10||326 days||60.71||62%|
|Mike Purchas||2/10||357 days||59.85||61%|
|M Reeder||2/10||385 days||57.38||59%|
|Reena Scobie||1/10||416 days||52.98||54%|
|Bill Brennan||9/10||416 days||72.58||74%|
|Jeff & Sharon||2/10||416 days||54.43||56%|
|Mel B||1/10||416 days||52.98||54%|
|JR WU||2/10||447 days||51.25||52%|
|Kirstie Lilly||10/10||477 days||63.95||65%|
|Penny Mackay||10/10||538 days||54.13||55%|
|siti fatimah adnan||10/10||722 days||27.05||28%|
|Aileen Davies||2/10||722 days||20.29||21%|
|David williams||3/10||722 days||20.83||21%|
|Yan Xiao||3/10||722 days||20.83||21%|
|Peter Dawkins||10/10||750 days||23.86||24%|
|David Elliott||10/10||781 days||20.62||21%|
|Chris Monk||8/10||812 days||16.81||17%|
|Helen Burgess||2/10||842 days||11.36||12%|
|Carol Smith||1/10||842 days||11.05||11%|
|Richard Hunter||1/10||842 days||11.05||11%|
|peter hendry||1/10||873 days||9.35||10%|
|Katharina Koch||8/10||1099 days||4.74||5%|
|Luna Tarius||1/10||1115 days||3.62||4%|
|Carly Biedul||10/10||1124 days||4.94||5%|
|Guillaume Deleuze||6/10||1140 days||4.08||4%|
|Brad Dean||2/10||1146 days||3.68||4%|
|dave car||1/10||1146 days||3.58||4%|
|Rhydian Templer||8/10||1156 days||4.64||5%|
|Nina Kaspar||6/10||1177 days||4.02||4%|
|Silvia Hermosillo||1/10||1177 days||3.53||4%|
|Tony Algie||8/10||1177 days||4.6||5%|
|diane wong||8/10||1207 days||4.54||5%|
|Maryanne Wardlaw||2/10||1268 days||3.5||4%|
|Hans Dersch||1/10||1330 days||3.31||3%|
|Kuldeep Nandurkar||9/10||1391 days||4.42||5%|
|Emily Noyd||10/10||1440 days||4.32||4%|
|Christofer Cronholm||6/10||1481 days||3.52||4%|
|Taylor Fabricius||9/10||1484 days||4.24||4%|
|Geoff Plunkett||10/10||1512 days||4.18||4%|
|James Norcliffe||10/10||1604 days||4.0||4%|
|Andrew Barnden||10/10||1634 days||3.95||4%|
|Sheila Wee||10/10||1787 days||3.65||4%|
|Lea Karl||8/10||1895 days||3.26||3%|
|Natalie Boehm||8/10||2199 days||2.7||3%|
|Bradford Young||1/10||2273 days||1.97||2%|
|regi kiwi||10/10||2273 days||2.69||3%|
|Jeremy Eng||9/10||2548 days||2.16||2%|
|Justin Leest||10/10||2552 days||2.15||2%|
|Anna Neuenfeldt||10/10||2554 days||2.14||2%|
|Maja Bogdanowicz||10/10||2555 days||2.14||2%|
|Alex Ross||10/10||2909 days||1.45||1%|
|Denise & Maciej Holzer||8/10||2917 days||1.36||1%|
|Deana Peters||9/10||2925 days||1.42||1%|
|Jeroen Bartos||8/10||2926 days||1.35||1%|
|Gabriele Wendt||8/10||2927 days||1.34||1%|
|Ute Rogawski||6/10||2934 days||1.16||1%|
|Rene Rypkema||8/10||2987 days||1.23||1%|
|Nicky Bell||9/10||3224 days||0.83||1%|
|Gerryq Winters||9/10||3250 days||0.78||1%|
|A Jones||6/10||3251 days||0.65||1%|
|Katarina Bokor||8/10||3256 days||0.73||1%|
|Sue Carren||8/10||3256 days||0.73||1%|
|Karen Stephens||7/10||3256 days||0.7||1%|
|M Bigras||8/10||3261 days||0.72||1%|
|Jo Meekley||8/10||3263 days||0.72||1%|
|Guy Cohen||8/10||3265 days||0.72||1%|
|Wouter Moui||7/10||3271 days||0.67||1%|
|Jerven and Kim||7/10||3272 days||0.67||1%|
|Tanya & Florian||9/10||3273 days||0.74||1%|
|Niklas Ronnino||8/10||3277 days||0.69||1%|
|Gael Romain||8/10||3279 days||0.69||1%|
|Diana Clipsham||6/10||3298 days||0.57||1%|
|Roger Lows||9/10||3298 days||0.69||1%|
|Lynn Leitch||9/10||3300 days||0.68||1%|
|Stephen Leitch||9/10||3300 days||0.68||1%|
|Claus Olsen||10/10||3302 days||0.68||1%|
|Hana Vokata||8/10||3618 days||0.06||0%|
|Cheryl Gorman||10/10||3657 days||0.0||0%|
|Alain Deslandres||7/10||3685 days||0.0||0%|
|Ross & Catherine Litherland||8/10||3685 days||0.0||0%|
|Robert Hausser||9/10||3738 days||0.0||0%|
|Thomas Rust||9/10||3738 days||0.0||0%|
|X Otte||8/10||3742 days||0.0||0%|
|David Fowler||7/10||4246 days||0.0||0%|
|Karen C||6/10||4310 days||0.0||0%|
|Bryony Wilson||8/10||4358 days||0.0||0%|
|Beate Sinn||9/10||4362 days||0.0||0%|
|Carmen Dolny||8/10||4379 days||0.0||0%|
|Lisa Tame||8/10||4379 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apex Rental Cars experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.
The Apex Rental Cars experience has 2 recent rankings. Adjustments are according to the following table:
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Apex Rental Cars experience has been adjusted for 1 day. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.