Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Flying Kiwi Adventure Tours.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
145 Valid Reviews
The Flying Kiwi Adventure Tours experience has a total of 160 reviews. There are 145 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 145 valid reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours valid reviews is 97.31% and is based on 145 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 145 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
The raw data average (mean) for all the Flying Kiwi Adventure Tours face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Sarah B||10/10||555 days||51.21||88%|
|Laura Aiosa||8/10||616 days||39.29||67%|
|Sarah Geran||10/10||616 days||41.36||71%|
|Antoine Bordas||10/10||1161 days||4.87||8%|
|Jack Shaked||10/10||1192 days||4.81||8%|
|Varun Udayakumar||9/10||1223 days||4.75||8%|
|Tina Mjn||10/10||1253 days||4.69||8%|
|Thomas Roehm||9/10||1467 days||4.27||7%|
|Robert Cool||10/10||1498 days||4.21||7%|
|Sheila Jackson||10/10||1498 days||4.21||7%|
|Mantri B||9/10||1498 days||4.21||7%|
|NORA MUND||10/10||1498 days||4.21||7%|
|Mar Robles||10/10||1498 days||4.21||7%|
|Jean Judd||10/10||1498 days||4.21||7%|
|James Theophilus||10/10||1498 days||4.21||7%|
|Mari Mitchell||10/10||1499 days||4.21||7%|
|Evi Frencken||9/10||1527 days||4.15||7%|
|Paul Reilly||10/10||1527 days||4.15||7%|
|Alex Lempka||10/10||1527 days||4.15||7%|
|Larry Lindsay||9/10||1527 days||4.15||7%|
|Darcy Porter||10/10||1527 days||4.15||7%|
|Richard Latham||10/10||1528 days||4.15||7%|
|Barbara Richards||10/10||1528 days||4.15||7%|
|Gustaf GustafK||10/10||1558 days||4.09||7%|
|Daniel Johansson||10/10||1558 days||4.09||7%|
|Marcus Nyh||10/10||1558 days||4.09||7%|
|Alaina Allred||10/10||1558 days||4.09||7%|
|Matilda Fröjd||10/10||1558 days||4.09||7%|
|Tracee Guibord||10/10||1558 days||4.09||7%|
|David PAULL||10/10||1559 days||4.09||7%|
|Mattias Rydeblad||9/10||1559 days||4.09||7%|
|Jay A||10/10||1589 days||4.03||7%|
|Jenny Fan||10/10||1589 days||4.03||7%|
|Chris Norris||10/10||1590 days||4.03||7%|
|Ainhoa Goenaga||10/10||1590 days||4.03||7%|
|Anne Patzschke||10/10||1590 days||4.03||7%|
|meital cohen||10/10||1590 days||4.03||7%|
|Anna UK||10/10||1590 days||4.03||7%|
|Susan Simon||10/10||1590 days||4.03||7%|
|Virinder Sandhu||10/10||1619 days||3.97||7%|
|Josh Lawrence||10/10||1619 days||3.97||7%|
|Kevin Farthing||10/10||1620 days||3.97||7%|
|Kaia Demming||10/10||1620 days||3.97||7%|
|Brian Medway||10/10||1620 days||3.97||7%|
|Anne Fischer||10/10||1743 days||3.73||6%|
|Dale Askew||10/10||1833 days||3.56||6%|
|Manuela Kohler||10/10||1833 days||3.56||6%|
|Courtney Fultz||9/10||1833 days||3.56||6%|
|Dee McC||3/10||1833 days||2.74||5%|
|Carina Dunkhorst||10/10||1864 days||3.5||6%|
|Emily Kelly||10/10||1864 days||3.5||6%|
|Laura G||10/10||1864 days||3.5||6%|
|Angela Paterson||9/10||1864 days||3.5||6%|
|Raima Svoboda||10/10||1864 days||3.5||6%|
|Renee Lance||10/10||1864 days||3.5||6%|
|David Ford||10/10||1864 days||3.5||6%|
|Yuri Jones||9/10||1864 days||3.5||6%|
|Heiko Dreyer||10/10||1864 days||3.5||6%|
|Jonathan Karron||9/10||1892 days||3.44||6%|
|Julia Stan||10/10||1892 days||3.44||6%|
|Jessica Zais||10/10||1892 days||3.44||6%|
|Sarah Wilson||10/10||1892 days||3.44||6%|
|EMMA DARK||10/10||1892 days||3.44||6%|
|Lisa Wilson||10/10||1892 days||3.44||6%|
|Lis Francis||9/10||1892 days||3.44||6%|
|Homer Chiu||10/10||1892 days||3.44||6%|
|Dan Cawley||10/10||1923 days||3.38||6%|
|Kathrin Seifert||10/10||1923 days||3.38||6%|
|Ann Toplis||10/10||1923 days||3.38||6%|
|Trevor Watkins||10/10||1923 days||3.38||6%|
|Allison TIpper||10/10||1923 days||3.38||6%|
|Niek Evers||9/10||1924 days||3.38||6%|
|Nigel Murphy||10/10||1924 days||3.38||6%|
|Michael Bluestone||10/10||1924 days||3.38||6%|
|Frida Jehrlander||10/10||1924 days||3.38||6%|
|Heather Boucher||10/10||1924 days||3.38||6%|
|Barbara Settles||10/10||1954 days||3.32||6%|
|Alison Quigley||10/10||1984 days||3.26||6%|
|Daniel Krýcha||10/10||1984 days||3.26||6%|
|Graham Young||10/10||2199 days||2.84||5%|
|Helen Capell||10/10||2230 days||2.78||5%|
|Helen Gross||10/10||2258 days||2.72||5%|
|lizzie clarke||10/10||2289 days||2.66||5%|
|Ruben van Selm||10/10||2289 days||2.66||5%|
|Ulrich Merker||9/10||2320 days||2.6||4%|
|Jennifer Frame||10/10||2320 days||2.6||4%|
|Alex Dettori||10/10||2320 days||2.6||4%|
|Oihana San Sebastian||10/10||2320 days||2.6||4%|
|Lara Kratky||10/10||2320 days||2.6||4%|
|Gaelle C||10/10||2350 days||2.54||4%|
|Nicole Joos||10/10||2350 days||2.54||4%|
|samantha perry||10/10||2350 days||2.54||4%|
|kali burnell||10/10||2381 days||2.48||4%|
|Ricky Gullett||10/10||2381 days||2.48||4%|
|Jan Mathias||10/10||2442 days||2.36||4%|
|Juliana Marinho||8/10||2595 days||1.96||3%|
|Sarah Herdewyn||10/10||2595 days||2.06||4%|
|jake long||10/10||2622 days||2.01||3%|
|Shawnee Mohney||10/10||2654 days||1.95||3%|
|rashmi manghrani||10/10||2654 days||1.95||3%|
|Jonathan Liew||10/10||4176 days||0.0||0%|
|Karin Hell||9/10||4466 days||0.0||0%|
|Maria Massalitina||10/10||4480 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Flying Kiwi Adventure Tours experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Flying Kiwi Adventure Tours experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Flying Kiwi Adventure Tours experience has been adjusted for 199 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.